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23

Annual Report 2023

Permanent TSB Group Holdings plc

2annual report cover.indd 12annual report cover.indd 1 08/02/2024 17:0108/02/2024 17:01

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













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

 

 

 

 

 

 

 

 

 

 



 

 

 

 



 

 

 



 

 



 

 

 

Contents

Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 1

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CET Ratio (Transitional basis)

(f)

14.3%

16.2%

16.9%

2023

2022

2021

NPL Ratio

(g)

3.3%

3.3%

5.5%

2023

2022

2021

Risk weighted assets (R.W.A)

(h)

€11,546m

€10,627m

€8,600m

2023

2022

2021

Adjusted Cost to Income Ratio

(d)

84%

82%

2022

2021

66%

2023

Customer deposits €m

(e)

€23bn

€21.7bn

€19.1bn

2023

2022

2021

Underlying (loss)/profit €m

(a)

€166m

2023

€45m

€17m

2022

2021

Net Interest Margin %

(b)

2.32%

1.54%

1.51%

2023

2022

2021

Profit / (loss) before taxation

€79m

2023

€267m

€(21)m

2022

2021

Loss/return on Equity %

(c)

6.36%

0.55%

0.97%

2023

2022

2021



Financial Highlights

2023: €166m



































2023: 2.32%

2023: €79m

2023: 6.36%

2023: 66%

2023: 14.3%

2023: €23.0bn

2023: 3.3% 2023: €11,546m















































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 

 

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 

 

 

PTSB Group Holdings plc - Annual Report 20232

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Non-Financial Highlights







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

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

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























Our purpose is to work

together to build trust

with our customers and

communities.

Our Sustainability

Strategy gives us an

opportunity to put our

purpose into action -

enabling us to play our

part in addressing the

global climate crisis,

elevate our social impact,

enhance our culture and

deliver what matter most

to our customers and

colleagues.

Ultimately, building a

sustainable organisation

that is fit for the future.

 



 

 





 





 



 



 



 





 





 



 



 



 



 





 





 



 









 







 



 



 











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

 



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

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

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





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

Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 3

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Robert Elliott RIP

In December 2023, sadly, we learnt of

the untimely death of our friend and

former Chairman, Robert Elliott.

In March 2017, Robert commenced

his position as Chairman of PTSB

shortly after retiring as Chairman and

Senior Partner of the international

law firm, Linklaters LLP. In his

six-year term, he led the Bank

through an unprecedented period

of transformation and growth

culminating in the transformative

acquisition of certain elements of

Ulster Bank’s Retail, SME and Asset

Finance business in Ireland.

Robert was a true gentleman and a

dedicated custodian of the Bank. His

profound impact on the organisation,

and on those who were lucky to know

him as a colleague and friend, will be

felt deeply for many years to come.

We extend our heartfelt condolences

to Robert’s wife, Sally, to his children,

Catherine, Robert and Jamie, and to his

extended family and friends. We will

always remember him with fondness

and appreciation.

“Robertwasoneofthoseveryrarepeoplewiththe

abilitytodeliverresultswhileneverforgettingthe

humansideoftheequation,dignity,respectand

empathyforthepeopleheinteractedwith.Ilearned

somuchfrommytimeworkingwiththisremarkable

manandwillgreatlymisshisgoodhumour,sharp

intellectandaboveallhisfriendship.”







“Robertwasatrulygreatleader,guidingtheBoard

throughoneofthemosttransformativeperiods

intheBank’shistoryculminatinginthesuccessful

completionoftheUlsterBankbusinessasset

acquisition.Hisenergy,optimismandintellectwas

aninspirationtomeandmyfellowBoardmembers,

particularlyduringthosedifficultCoviddayswhen

effectiveleadershipwasneededtokeepthelights

onandtheBankopenforourcustomers.Hewillbe

deeplymissed.”





“I’dliketoexpressmyheartfeltappreciationforthe

incredibleleadershipthatRobertbroughttothe

Bank.Hisstrength,resilienceandselflessnesshave

beenaninspirationtomeandtomanyotherswho

haveknownhim.Inthefaceofhisownchallenges

heremainedunwaveringandledtheBankthrough

atransformationaldeal,withdedicationand

commitment,whichempoweredtheoverallteam

success.Robertepitomisedtrueleadership;a

visionary,withintegrity,empathy,decisiveinnature,

resilient,responsible,positiveandinclusive.Robert

willalwaysberemembered.”





“Robertwasanexceptionalleaderwithahighly

engagingandinclusivestyle.Hisbehaviour,example

andkindencouragementappealedtotheconscience

ofhiscolleaguesandhadaprofoundinfluenceon

ourculture.ThroughouthistenureasChairman,

thereweresomanypreciousmomentswherehe

helpedustobemorecourageous,inspiredusto

‘pushbackthehorizonofourhopes’andbroughtus

intoamorecertainfuture.Iwanttoexpressmydeep

gratitudetoRobertforhisdedication,hisenormous

sacrifice,hiscareandcompassion,andofcoursehis

devilishwit.” 











PTSB Group Holdings plc - Annual Report 20234

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Chair’s Statement







































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





It was my great honour to be appointed Chair of PTSB

in March 2023. From my experience as a Board member

from 2014 to 2020, I knew the extent to which the

people in this Bank strive to serve its customers and

communities; I am very proud to return to work with

them as Chair of the Bank.



Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 5

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

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

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



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











































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



















Chair’s Statement

(continued)

PTSB Group Holdings plc - Annual Report 20236

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Chief Executive Review









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















































































































































I am pleased to present the 2023 Annual Report for PTSB

which reflects another year of significant progress for the

Bank.

Our performance demonstrates real momentum in

our business as we compete with greater scale and

diversification, offering customer-centric products and

services that reflect our promise to be ‘Altogether more

human’ and positions us to achieve sustainable profitability

and business growth.





































Customer Accounts







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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 7

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





















































Chief Executive Review

(continued)

PTSB Group Holdings plc - Annual Report 20238

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











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







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

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

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





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







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





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

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

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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 9

Market and Regulatory Context

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













PTSB Group Holdings plc - Annual Report 202310

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







“ PTSB  launched

its new Asset

Finance business

which migrated

from Ulster Bank

at the end of

July 2023. This

expansion allows

PTSB to provide

a wider range of

finance options

to our Customers

and will be a vital

component of our

SME proposition

going forward.”

Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 11

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Our Strategy, Business Model and Culture



2023 marked the beginning of a new chapter in the Bank’s

history. Having successfully de-risked the Balance Sheet through

a number of critical transactions in the preceding years, the

Management Team oversaw the acquisition of new retail and

SME Business from Ulster Bank, as it exited the market. This

transformational acquisition provides additional scale and

capabilities, and has established PTSB as the 3rd Pillar bank in

Ireland. Together with a strong capital position and stable NPL

ratio, the Bank has a new platform from which the company can

grow profitably.

Acknowledging this exciting new period of growth, the Bank

has undertaken a review of key organisational processes and

foundational capabilities, to ensure readiness to maximise the

opportunities arising from a reduction in the number of Banks

operating in the Irish market. This review resulted in a new

Strategic Direction for PTSB, and includes a multi-year phased

approach to transforming the Bank into a ‘Market Leading Retail

and SME Bank in Ireland’.



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

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

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

PTSB Group Holdings plc - Annual Report 202312

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



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



Working together to build trust with our customers and communities



To Be Ireland’s best personal and Business Bank through exceptional customer

experiences





Altogether More Human



Customer

Focus

Straight-

forward

Courageous United Open



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Sustainable

Business Growth

Connected Customer

Experience

Secure & Resilient

Foundations

Cultural

Evolution

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

Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 13

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

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









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



Our Strategy, Business Model and Culture

(continued)

PTSB Group Holdings plc - Annual Report 202314

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

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

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























Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 15

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Our Strategy, Business Model and Culture

(continued)



PTSB is a full-service Retail and SME bank, operating in the Republic of Ireland.

We provide our customers with a digitally-led experience supported by a

nationwide branch footprint, helping our customers in person when they need our

sales support. We offer the right products and propositions, at the right price, with

strong market share in our target segments.

2023 has been a transformational year for PTSB, primarily due to the migration

of remaining business assets from Ulster Bank Retail. The completion of the

migration of assets in 2023 marked the beginning of a new phase in the Bank’s

200+ year history in Ireland.

As a result of the acquisition, and to ensure that we embrace the opportunities

afforded to us by both our own organic growth success to date, as well as the

broader exit of Ulster Bank and KBC from the Irish Retail Banking sector, we

refreshed our Strategic Priorities in Q4 2023.



 









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



 



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



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

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

 











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

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

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



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



 





 







Connected

Customer

Experience

Sustainable

Business

Growth

Secure &

Resilient

Foundations

Cultural

Evolution



PTSB Group Holdings plc - Annual Report 202316

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

At PTSB, we describe our culture as the way

we do things: We are Open. We are Inclusive.

We build trust. We are One PTSB.





























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







‘Working together to build

trust with our customer and

communities’



‘To become Ireland’s best

personal and business bank

through exceptional customer

experiences’.



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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 17

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Our Strategy, Business Model and Culture

(continued)

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





























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

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

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















































PTSB Group Holdings plc - Annual Report 202318

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We have 12 cultural enablers

which help shape and guide

our cultural journey, and

include:



















































































































“The standard and quality of Leadership, true leadership at every

level, is fundamental to navigating all of us and our business

to a better place. Leadership isn’t about a title, the level you

are at, length of service or the size of the office, Leadership is

the creation of positive energy to bring about an outcome that

otherwise would not have happened”.



“At PTSB we are Altogether More Human, where we bring the

best of technology and our people together to solve real customer

needs and deliver a better banking experience. PTSB has been

a proud partner of LIFT Ireland since 2020. At the heart of our

purpose is a commitment to work together to build trust with our

customers and our communities. This trust is earned through the

decisions and actions we take on a daily basis. How each of us

at PTSB lives our Values each day directly impacts that trust. We

believe that the more we consistently live our Values through our

behaviours, the further we will progress in building trust with our

customers. This is a fundamental part of our roles as members

of the PTSB community serving its community. Colleagues from

every team, and all levels across the Bank, participate in LIFT

roundtables. This allows each of us to reflect on our behaviours,

which in turn helps us to consistently role-model our Values

through our actions and words, living as leaders every day.”











































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

Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 19

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Our Strategy, Business Model and Culture

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 

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





“ At PTSB we are

fostering a culture

of recognition,

enabling

colleagues to

recognise each

other from across

the organisation

who are living

the Bank’s Values

and are making a

positive impact to

our business, our

customers and our

community.”

PTSB Group Holdings plc - Annual Report 202320

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 

Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 21

Our Strategy, Business Model and Culture

(continued)

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























                                 

We are Open.

We are Inclusive.

We build Trust.

We are one PTSB.

PTSB Group Holdings plc - Annual Report 202322

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Sustainability



‘As the impacts of climate change become more severe and widespread, it is clear that immediate

action is needed to secure a sustainable future. To this end, organisations are working to make their

operations more sustainable, with many increasing their focus on sustainability and developing

and implementing integrated Sustainability Strategies. PTSB’s Sustainability Strategy gives us an

opportunity to put our purpose into action - enabling us to play our part in addressing the global

climate crisis, but also elevate our social impact, enhance our culture, and deliver what matter most

to our customers and colleagues. Ultimately, building a sustainable organisation that is fit for the

future.’







A Board approved Sustainability

Strategy aligned to the Sustainable

Development Goals (SDGs)\*

Issuance of the Banks inaugural Task

Force on Climate-related Financial

Disclosures (TCFD) Report

c.€700m in Green Mortgage Lending

in 2023, accounting for c.30% of New

Mortgage Lending\*\*

 





 





 



 



 



 





c.€19.4 million in donated and low-cost

funding provided to the Social Finance

Foundation since 2009\*\*\*

€300,000 in charitable giving through

the PTSB Community Fund in 2023,

which included match funding by

the Bank. Community Fund Partners

included Bluestack Special Needs

Foundation, Irish Motor Neurone

Disease Association, ChildVision,

Dublin Society for the Prevention of

Cruelty to Animals (DSPCA), Down

Syndrome Cork – Field of Dreams and

the Cork Cancer Care Centre

c.1,700 volunteering hours provided

on the ground last year, equating to

c.€45,500 of in-kind giving

 





 







 





 





 





 



 





Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 23

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

81% Culture Index Score, +11% above

our Culture Index Target of 70%

89% of employees feel comfortable to

be themselves at work regardless of

background or life experiences

58% Female Board Gender

Composition and 39% of Senior

Leadership positions are filled by

Women

 







 



 

 



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

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





Established a new Brand promise,

‘Altogether More Human’

The first Irish Retail Bank to be

awarded the Guaranteed Irish Symbol,

recognising our contribution to local

communities across the country

c.159 million logins on our digital

channels in 2023

 

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

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

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 



 



 











Sustainability

(continued)

PTSB Group Holdings plc - Annual Report 202324

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

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

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

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











Important To Stakeholders

Impact On PTSB

Customer Wellbeing

& Literacy

Accessibility

Of Products &

Services

Cyber Security

Climate Risk Management

Employee Development

Employee Wellbeing

Sustainable

Products & Services

Sustainable Profitability

Corporate Governance,

Compliance & Fair

Business Conduct

Sustainable Procurement

Supporting SMEs

Branch Presence

Diversity & Inclusion

Data Protection

High Quality Products

& Superior Customer

Experience

Social Issues

(Social & Affordable Housing)

Carbon Footprint

Community Investment

Digital Transformation

& Innovation

Customer Trust

Environmental Impact

Social & Community Impact

Economic Impact

Purpose & Culture

Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 25

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











Addressing

Climate Change

& Supporting The

Transition To

A Low Carbon

Economy

Elevating Our

Social Impact

& Connecting

With Local

Communities

Enhancing

Our Culture &

Investing In Our

People

Championing

Our Customers &

Creating A Bank

That Is Fit For The

Future





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

 



 





 

 

 





Living Our Purpose And Ensuring Strong Corporate Governance,

Compliance And Fair Business Conduct

















Sustainability

(continued)

PTSB Group Holdings plc - Annual Report 202326

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Addressing Climate Change and Supporting

the Transition to a Low Carbon Economy



























































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

Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 27

Sustainability

(continued)

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

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



































 

PTSB Group Holdings plc - Annual Report 202328

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



  

  

  

  

  

  

  



















 

 

 



 

 



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   

   

   

   

   

   

   

 



Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 29

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Sustainability

(continued)



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   

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

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



PTSB Group Holdings plc - Annual Report 202330

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

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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 31

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Sustainability

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

 





 







 





 





































Elevating Our Social Impact and

Connecting with Local Communities







































PTSB Group Holdings plc - Annual Report 202332

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





















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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 33

Sustainability

(continued)



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





PTSB Group Holdings plc - Annual Report 202334

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

 

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

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

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



Enhancing Our Culture and Investing in Our People





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

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



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

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





Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 35

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Sustainability

(continued)



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

PTSB Group Holdings plc - Annual Report 202336

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PTSB Group Holdings plc - Annual Report 2023 37

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Sustainability

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















 









 







 

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

 



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

 











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 

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 



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 





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

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 







 





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 







































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 

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PTSB Group Holdings plc - Annual Report 202338

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   

   

  

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      

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      

      

 

 

 

Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 39

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Sustainability

(continued)



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 



 



 



 



 



Championing our Customers &

Creating a Bank that is fit for the Future





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



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



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









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





 







PTSB Group Holdings plc - Annual Report 202340

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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 41

Sustainability

(continued)

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PTSB Group Holdings plc - Annual Report 202342

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









Governance and Reporting







































































































































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PTSB Group Holdings plc - Annual Report 2023 43

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Sustainability

(continued)

PTSB Group Holdings plc - Annual Report 202344

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



Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 45

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

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Sustainability

(continued)



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



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









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

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





PTSB Group Holdings plc - Annual Report 202346

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

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



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



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

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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 47

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Task Force on Climate-related Financial Disclosures

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

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









 

 



 

 

 



 

Sustainability

(continued)

Board Level Committees

Management Level Committees

Board of Directors

Board Nominations, Culture

and Ethics Committee

Board Risk and Compliance

Committee (“BRCC”)

Board Audit

Committee (“BAC”)

Board Remuneration

Committee

Group Executive

Committee (“ExCo”)

Assets and Liability

Committee (“ALCO”)

Group Risk

Committee (“GRC”)

Sustainability

Committee

Customer

Committee

Operational Risk Management

Committee (“ORMC”)

Group Credit

Committee (“GCC”)

PTSB Group Holdings plc - Annual Report 202348

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



























































Board

CEO

GRC

ExCo

BAC

BRCC

NomCo

ALCo

CustCo

SusCo

Group Credit

Committee

Sustainability Programme

Steering Group



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

Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 49



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responsibility for managing financial risks

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











































23

 





Sustainability

(continued)

PTSB Group Holdings plc - Annual Report 202350

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



 















 





 







 









































Strategy



























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  

Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 51

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

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Sustainability

(continued)

PTSB Group Holdings plc - Annual Report 202352

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   

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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 53

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



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

Sustainability

(continued)





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

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





PTSB Group Holdings plc - Annual Report 202354

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

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 

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34

Green Products and Propositions are those which address the Bank’s Climate Change objectives.

Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 55

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

C. Description of the resilience of

the organisation’s strategy, taking

into consideration different climate-

related scenarios, including a 2°C or

lower scenario.

Use of Climate Change Scenarios to

Assess Strategic Resilience

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

































Risk Management





















 

 

 

















































































Sustainability

(continued)

PTSB Group Holdings plc - Annual Report 202356

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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 57

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



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

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











Sustainability

(continued)

PTSB Group Holdings plc - Annual Report 202358

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   

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

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



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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 59

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









































































Risk Register

















Risk Appetite



























Physical Risk Analysis















Sustainability

(continued)

PTSB Group Holdings plc - Annual Report 202360

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









































































Climate-related and Environmental Risk

as a Key Risk































Materiality Assessment































Review of Policies:























Metrics and Targets

































































































Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 61

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











Scope 1





Scope 2 (Location-based value)





Scope 2 (Market-based value)





Scope 3







































































 



 



 



 



 





 







 





 



 





 



 



 





 

 



 

Scope 1 and 2

































Scope 3

























Scope 3 – Financed Emissions









































Sustainability

(continued)

PTSB Group Holdings plc - Annual Report 202362

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





























































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

















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





 









45

The Low Carbon Pledge is the first dedicated pledge

generated by Irish business to set industry standards on

sustainability and reduce carbon emissions.

 





Remuneration



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







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





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





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









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









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

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

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





Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 63

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

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

















































































Financial Review



























































 

 



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







 

 







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





































PTSB Group Holdings plc - Annual Report 202364

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







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   

   

   

  

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   

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  

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  

   

  

  

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   

   

  

  

  

   

  

  

   

   

 

 

Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 65

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

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

- 

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

 





Net interest income Net interest margin

€620m 2.32%



 









 

  

  

  

  







 

 

 



Financial Review

(continued)

PTSB Group Holdings plc - Annual Report 202366

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







 



 







 





     

   

      

      

      

      

 

  



      

      

      

      

      

      

 

  



  

 

  











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

 



 







Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 67

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

 



 



 









Net fees and

commissions income

€42m



 

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

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  

  

  

 

  

  

 







Financial Review

(continued)

PTSB Group Holdings plc - Annual Report 202368

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Net other income

€6m



 







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  

  





Total operating

expenses

(1)

Adjusted cost

income ratio

€444m 66%



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  

  

  

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  

  



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  

  

  

  

  

 

 

 

Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 69

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

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

















Impairment

€2m write back



 









 



  







Financial Review

(continued)

PTSB Group Holdings plc - Annual Report 202370

![]()

Exceptional and other

non-recurring items

€87m



 









 





  

  

  

  



  

  

  

  

  

  

 

 





Costs incurred in relation to Ulster Bank transaction





Impairment arising from the deleveraging of loans



Restructuring and other charges





Impairment charge on Ulster Bank transaction







Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 71

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

 



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

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

  

  



  



  











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

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 

  

  

  

   

  

  

   

   

   

   



  

  

   

   

   

   

  

   

   

  

  

  

   

 

 

 



Financial Review

(continued)

PTSB Group Holdings plc - Annual Report 202372

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

 







  



 



 





 



 







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  

  

  

  

  

  

  

 





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  

  

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  

  

  

  

  

Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 73

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Total loans and advances

to customers (net)

€21,427m





























NPLs NPLs as a %

of gross loans

€718m 3.3%











 

  

  

  

  

 



  

  

  

  

  

 



 







Financial Review

(continued)

PTSB Group Holdings plc - Annual Report 202374

![]()

Debt securities

€3,256m









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  

  

  















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 



  

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Customer accounts

€22,966m

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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 75

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Debt securities in issue

€1,512m

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Financial Review

(continued)

PTSB Group Holdings plc - Annual Report 202376

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











































































Capital Management























































 



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





Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 77

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











 

   

   



    

    

    

    

    

 

    

 

 

    

    

    

    







 

   

   

 

    

    

    

  

    

    

    

    

    

    

    



Capital Management

(continued)

PTSB Group Holdings plc - Annual Report 202378

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







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    

    

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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 79

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 















Risk Management

PTSB Group Holdings plc - Annual Report 202380

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Board (Tier 1)

Board Committees (Tier 2)

ExCo and GRC (Tier 3)

ExCo Sub-Committees (Tier 4)

ExCo Indirect Sub-Committees (Tier 5)

Forums (Tier 6)

MA Steering Groups (Tier 6)

Meets as Requires

Board

BRCC

BAC

REMCO

NOMCO

CEO

Executive Committee

GRCALCO

Tracker

Complaints

Review

Committee

Model

Governance

Committee

Disclosures

Committee

Group Credit

Committee

Operational

Risk

Management

Committee

Impairment

Reporting

Review

Forum

CIE

Resolution

Forum

AMU Credit

Committee

Business

Information

Security &

Technology

Forum

Transactional

Committee

Group Data

Governance

Committee

ESMT

Market Information

Review Group (MIRG)

Colleague

Conduct

Committee

Customer

Committee

Strategic

Business

Tansformation

Committee

Sustainability

Committee

Resilience

Committee

 







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

 



 



 









Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 81

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

 

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



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

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

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



 



 

Risk Management

(continued)

PTSB Group Holdings plc - Annual Report 202382

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

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

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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 83

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



 





 



 



 



 



Risk Management

(continued)

PTSB Group Holdings plc - Annual Report 202384

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 











































 



 



 





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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 85

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

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













 

































 









 





 



 







 





 



 



Risk Management

(continued)

PTSB Group Holdings plc - Annual Report 202386

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 











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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 87

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

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

 

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







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





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











Risk Management

(continued)

PTSB Group Holdings plc - Annual Report 202388

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

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



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

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

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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 89

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





Risk Management

(continued)

PTSB Group Holdings plc - Annual Report 202390

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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 91

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









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







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















Risk Management

(continued)

PTSB Group Holdings plc - Annual Report 202392

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

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 

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 

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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 93

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

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

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

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

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

 

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









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

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



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



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

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











Risk Management

(continued)

PTSB Group Holdings plc - Annual Report 202394

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

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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 95

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



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



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

















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











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





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

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























Risk Management

(continued)

PTSB Group Holdings plc - Annual Report 202396

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







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



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Default Risk















 





 





 

 



Concentration Risk















Migration Risk









Collateral Risk









Climate Risk



















































































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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 97

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

































































Collateral

























 

 



 



 

Valuation Methodologies

































































































Risk Management

(continued)

PTSB Group Holdings plc - Annual Report 202398

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

  

   

   

   

   

   

   

   

   

 

 

 

 

 

 

  

   

   

   

   

   

   

   

   

 

   

 

 

 

   























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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 99

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Risk Management

(continued)

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

PTSB Group Holdings plc - Annual Report 2023100

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  

Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 101

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











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 



  

  

  

  

  

  

  

Risk Management

(continued)

PTSB Group Holdings plc - Annual Report 2023102

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



  



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     

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     

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

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     

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    

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     

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     



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     



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    







     



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     





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

  



 

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



     

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     

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     



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     

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

    

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     

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     

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     







     







Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 103

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







  



  

    



     

     

     

    



     

     



  



  

    



     

     

     

    



     

     



Risk Management

(continued)











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

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



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





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





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

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

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



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



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 



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

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



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PTSB Group Holdings plc - Annual Report 2023104

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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 105

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















































IFRS 9 LGD

























IFRS 9 EAD

































































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

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



Risk Management

(continued)

PTSB Group Holdings plc - Annual Report 2023106

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







Measurement of ECLs at each reporting

period should reflect reasonable and

supportable information.







































































































































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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 107

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 



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







 







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

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

















Risk Management

(continued)

PTSB Group Holdings plc - Annual Report 2023108

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

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

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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 109

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

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



Risk Management

(continued)

PTSB Group Holdings plc - Annual Report 2023110

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

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

































































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























Directors’ Report



















































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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 111

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















Directors’ Report

(continued)

PTSB Group Holdings plc - Annual Report 2023112

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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 113

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







Directors’ Report

(continued)

PTSB Group Holdings plc - Annual Report 2023114

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PTSB Group Holdings plc - Annual Report 2023 115

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

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





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



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







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 

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













 







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

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

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





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



















Directors’ Report

(continued)









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



 

















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PTSB Group Holdings plc - Annual Report 2023116

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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 117

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

Corporate Governance Statement

Chair’s Introduction

Dear Reader,

2023 was a transformational year for PTSB as we work

towards our ambition of being Ireland’s best personal and

business bank through exceptional customer experiences.



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



PTSB Group Holdings plc - Annual Report 2023118

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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 119

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



Corporate Governance Statement

Stakeholder Engagement

“How the Board ensures effective engagement with, and

encourages participation from the Company’s Stakeholders”

PTSB Group Holdings plc - Annual Report 2023120

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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 121

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



















































Corporate Governance Statement

Stakeholder Engagement (continued)

PTSB Group Holdings plc - Annual Report 2023122

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



























































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 

 



Corporate Governance Statement

Board of Directors

Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 123

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





 

 

 

 

 

Corporate Governance Statement

Board of Directors (continued)

PTSB Group Holdings plc - Annual Report 2023124

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

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





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

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







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











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











































 

 

 

 



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





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









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







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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 125

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





 

 

 

Corporate Governance Statement

Board of Directors (continued)

PTSB Group Holdings plc - Annual Report 2023126

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

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

Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 127

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











  



 







     

     

     

     

     

     

     

     

     

     

     

     

     



     

     



















Corporate Governance Statement

Board of Directors (continued)

PTSB Group Holdings plc - Annual Report 2023128

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

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

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







Corporate Governance Statement

Leadership and Effectiveness

Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 129

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Executive Committee































































































Corporate Governance Statement

Leadership and Effectiveness (continued)

PTSB Group Holdings plc - Annual Report 2023130

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









































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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 131

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





Corporate Governance Statement

Governance Structure, Roles and Responsibilities

Board

CEO

Risk

Committee

Executive Committee

Customer Growth

Committee

Sustainability

Committee

Assets and Liabilities

Committee

OP Risk

Committee

Credit

Committee

Nomination, Culture & Ethics Committee

Audit Committee

Risk & Compliance Committee

Remuneration Committee

PTSB Group Holdings plc - Annual Report 2023132

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

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

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

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



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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 133

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“The Board has overall governance responsibility for the operations of the Group”















 









 

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

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

 

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 

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



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 

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





Corporate Governance Statement

Board Leadership and Effectiveness

PTSB Group Holdings plc - Annual Report 2023134

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





“The Board is responsible

for setting, approving and

overseeing the implementation

of the overall business strategy

taking into account the Bank’s

long-term financial interests

and sustainability”

Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 135

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





Corporate Governance Statement

Board Leadership and Effectiveness (continued)

PTSB Group Holdings plc - Annual Report 2023136

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Year 1 –

External







Year 2 –

Internal





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

Year 3 –

Internal

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

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



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PTSB Group Holdings plc - Annual Report 2023 137

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

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 





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

 



 

 



Corporate Governance Statement

Board Leadership and Effectiveness (continued)













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

PTSB Group Holdings plc - Annual Report 2023138

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 

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 

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

Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 139



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













































Corporate Governance Statement

Board Leadership and Effectiveness (continued)

PTSB Group Holdings plc - Annual Report 2023140

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





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





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













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





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















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

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

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





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Corporate Governance Statement

Risk Management and Internal Control

Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 141

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







 









 

























 







 













 















Corporate Governance Statement

Risk Management and Internal Control (continued)

PTSB Group Holdings plc - Annual Report 2023142

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



  

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

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

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

















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









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













 



 

 

 

 



 

 

 





 

 

 



 



 

 

 



 

 

 

 

 



 

 

 

 

 

 

 

 

 

 

Corporate Governance Statement

Board Diversity Report





























































































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







PTSB recognises the benefits of having a diverse Board and sees

diversity at Board level as an important element in delivering on

the Bank’s stated Purpose and Ambition.

Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 143

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





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



































Corporate Governance Statement

Board Diversity Report (continued)

PTSB Group Holdings plc - Annual Report 2023144

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





































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





Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 145

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





















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















     

     

     

     







 



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

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

     

     

     

     

     

     



Corporate Governance Statement

Board Diversity Report (continued)

Nationality

Irish

British

German

US

9

1

1

1

Independence

8

2

2

Independent Non-Executive Directors

Non-Executive Directors

Executive Directors

Age Profile

40-49

50-59

60-69

70+

1

5

4

2

PTSB Group Holdings plc - Annual Report 2023146

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

  

 





 

 























 





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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 147

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











Corporate Governance Statement

Board Audit Committee

The Audit Committee ensures that the financial and internal

control policies, practices and decisions of the Group

are carried out appropriately, and are properly aligned to

strategy and the interests of its Shareholders.



















































































PTSB Group Holdings plc - Annual Report 2023148

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 

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

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

















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

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 

Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 149

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







Corporate Governance Statement

Board Audit Committee (continued)

PTSB Group Holdings plc - Annual Report 2023150

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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 151

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

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

























































































Corporate Governance Statement

Board Audit Committee (continued)

PTSB Group Holdings plc - Annual Report 2023152

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The Board Nomination, Culture and Ethics Committee

evaluate the skills and characteristics required of Board

members and to ensure the tone on culture and leadership is

set from the top.









































































































Corporate Governance Statement

Nomination, Culture and Ethics Committee



























































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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 153

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











Corporate Governance Statement

Nomination, Culture and Ethics Committee (continued)

PTSB Group Holdings plc - Annual Report 2023154

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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 155

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





Corporate Governance Statement

Nomination, Culture and Ethics Committee (continued)

PTSB Group Holdings plc - Annual Report 2023156

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 



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

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

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

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 



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

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

 



 

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 

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

 







Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 157

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



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

































































The Committee supports the Board in ensuring

risks are properly identified, reported, assessed,

and controlled, and that the Bank’s strategy is

consistent with risk appetite.

Corporate Governance Statement

Risk and Compliance Committee















































































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PTSB Group Holdings plc - Annual Report 2023158

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    

    

    

    

    

    



Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 159

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





















Corporate Governance Statement

Risk and Compliance Committee (continued)

PTSB Group Holdings plc - Annual Report 2023160

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

































































































Corporate Governance Statement

Remuneration Committee



















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





The Board Remuneration Committee ensures that PTSB’s

remuneration policies, practices and decisions serve to align the

interests of its employees with those of its shareholders; operate within

the applicable regulatory and legal requirements; and, are free from

any form of bias relating to gender, age, social or ethnic background.

Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 161

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





 









 





Corporate Governance Statement

Remuneration Committee (continued)

PTSB Group Holdings plc - Annual Report 2023162

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

















































































































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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 163

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

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

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































































Corporate Governance Statement

Remuneration Committee (continued)

PTSB Group Holdings plc - Annual Report 2023164

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 



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

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





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

Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 165

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















 











































Corporate Governance Statement

Remuneration Committee (continued)

PTSB Group Holdings plc - Annual Report 2023166

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

 



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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 167

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





















































Corporate Governance Statement

Remuneration Committee (continued)

PTSB Group Holdings plc - Annual Report 2023168

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





























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          

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



Director’s Report on Remuneration

Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 169



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

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





























Director’s Report on Remuneration

(continued)

PTSB Group Holdings plc - Annual Report 2023170

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

















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 

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

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  

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           

           

           



           

           



           



           



           

           



           

           



           

           

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 

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

 

 



 

 



 



 



 



 



 



 



 



 



Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 171

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

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  

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           

           



           

           

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           



           

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           

           



           

           

 



 

 



 



 



 



 

 

 













 



 



 



 



  



 



  



  



  



Director’s Report on Remuneration

(continued)

PTSB Group Holdings plc - Annual Report 2023172

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





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

     

     

     



     

     

     

     

     

     

     

     

     

     

     

     

     



     



    

     

     

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 



 

 

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 

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

 

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

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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 173





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

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



Director’s Report on Remuneration

(continued)

PTSB Group Holdings plc - Annual Report 2023174

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



 























 















 

 

 









Statement of Directors’ Responsibilities

Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 175



















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







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



















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



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



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

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









 

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







 







 











Independent Auditor’s Report to the Members of

Permanent TSB Group Holdings plc

 



























































































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















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

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





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





 





































 

































































PTSB Group Holdings plc - Annual Report 2023176

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

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

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











 



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







 

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













 



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





 



 





 



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 

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

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



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

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

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















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

















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







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

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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 177

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















































































 















Independent Auditor’s Report to the Members

of Permanent TSB Group Holdings plc

(continued)

PTSB Group Holdings plc - Annual Report 2023178

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 





































 

















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

























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





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

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



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



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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 179

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

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

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

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



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

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



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

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





















Independent Auditor’s Report to the Members

of Permanent TSB Group Holdings plc

(continued)

PTSB Group Holdings plc - Annual Report 2023180

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





 





































































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

Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 181



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









 









 









 







 











 

















 







 



























 

















Independent Auditor’s Report to the Members

of Permanent TSB Group Holdings plc

(continued)

PTSB Group Holdings plc - Annual Report 2023182

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







 











 











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



Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 183

# Consolidated Income Statement

## For the year ended 31 December 2023

|  |  |  |  |
| --- | --- | --- | --- |
|  |  | **Year ended** | **Year ended** |
|  | **Note** | **31 December 2023** | **31 December 2022** |
|  |  | **€m** | **€m** |
|  |  |  |  |
| Interest income calculated using the effective interest rate method | 5 | **766** | 417 |
| Other interest income | 5 | **12** | **-** |
| **Interest income** |  | **778** | 417 |
| Interest expense | 5 | ****(158)**** | (55) |
| **Net interest income** |  | **620** | 362 |
| Fees and commission income | 6 | **86** | 75 |
| Fees and commission expense | 6 | ****(44)**** | (33) |
| Net trading income | 7 | **3** | 3 |
| Net other operating income | 8 | **3** | 6 |
| ***Exceptional items*** |  |  |  |
| Gain on bargain purchase | 11 | **-** | 362 |
| **Total operating income** |  | **668** | 775 |
|  |  |  |  |
| Administrative, staff and other expenses (excluding exceptional items) | 9 | ****(378)**** | (302) |
| Bank levy and other regulatory charges | 10 | ****(60)**** | (51) |
| Depreciation of property and equipment | 25 | ****(27)**** | (21) |
| Amortisation of intangible assets | 26 | ****(40)**** | (31) |
| Reversal of impairment of property and equipment | 25 | **-** | 1 |
| ***Exceptional items*** |  |  |  |
| Restructuring and other costs | 11 | ****(2)**** | (13) |
| Costs incurred in relation to the Ulster Bank transaction | 11 | ****(31)**** | (92) |
| **Total operating expenses** |  | ****(538)**** | (509) |
|  |  |  |  |
| **Operating profit before credit impairment and taxation** |  | **130** | 266 |
|  |  |  |  |
| **Credit Impairment** |  |  |  |
| Loans and advances to customers | 23 | ****(56)**** | (7) |
| Exceptional impairment arising from deleveraging of loans | 11 | **5** | 8 |
| **Total credit impairment (charge)/write-back** |  | ****(51)**** | 1 |
|  |  |  |  |
| **Operating profit before taxation** |  | **79** | 267 |
| Taxation | 12 | ****(11)**** | (44) |
| **Profit for the year** |  | **68** | 223 |
|  |  |  |  |
| Attributable to: |  |  |  |
| Equity holders of the parent\* |  | **25** | 213 |
| Other equity holders |  | **43** | 10 |
|  |  |  |  |
|  |  |  |  |
| **Earnings per ordinary share** |  | **€ Cent** | **€ Cent** |
|  |  |  |  |
| **Basic earnings per share of €0.5 ordinary share** | 13 | **4.5** | 45.4 |
| **Diluted earnings per share of €0.5 ordinary share** | 13 | **4.5** | 45.4 |

\*2022 Profit attributable to equity holders has been re-presented to reflect the allocation of profits to other equity holders

184

PTSB Group Holdings plc - Annual Report 2023

# Consolidated Statement of Comprehensive Income

## For the year ended 31 December 2023

|  |  |  |  |
| --- | --- | --- | --- |
|  |  | **Year ended** | **Year ended** |
|  | **Note** | **31 December 2023** | **31 December 2022** |
|  |  | **€m** | **€m** |
|  |  |  |  |
| **Profit for the year** |  | **68** | 223 |
|  |  |  |  |
| **Items that will not be reclassified to the income statement in subsequent periods** |  |  |  |
| Fair value reserve (equity instruments) |  |  |  |
| Change in fair value of equity instruments | 36 | ****5**** | 3 |
| Tax relating to fair value of equity instruments | 12 | ****(2)**** | (1) |
| Revaluation of property | 25 | ****(12)**** | (8) |
| Tax relating to revaluation of property | 12 | ****5**** | 2 |
| **Other comprehensive (expense), net of tax** |  | ****(4)**** | (4) |
| **Total comprehensive income for the year, net of tax** |  | **64** | 219 |
|  |  |  |  |
| **Attributable to:** |  |  |  |
| Equity holders of the parent\* |  | **21** | 209 |
| Other equity holders |  | **43** | 10 |

\*2022 Total comprehensive income attributable to equity holders has been re-presented to reflect the allocation of profits to other equity holders

PTSB Group Holdings plc - Annual Report 2023

185

General Information
Financial Statements
Governance
Strategic Report

# Consolidated Statement of Financial Position

## As at 31 December 2023

|  |  |  |  |
| --- | --- | --- | --- |
|  | **Note** | **31 December 2023** | **31 December 2022** |
|  |  | **€m** | **€m** |
|  |  |  |  |
| **Assets** |  |  |  |
| Cash at bank | 14 | **71** | 58 |
| Items in the course of collection | 14 | **40** | 40 |
| Loans and advances to banks | 15 | **2,051** | 2,123 |
| Derivative financial instruments | 16 | **36** | - |
| Other assets | 17 | **60** | 1 |
| Assets classified as held for sale | 18 | **12** | 18 |
| Debt securities | 19 | **3,256** | 3,177 |
| Equity securities | 20 | **5** | 30 |
| Prepayments and contract assets | 21 | **80** | 207 |
| Loans and advances to customers | 22 | **21,427** | 19,593 |
| Interest in associated undertakings | 24 | **16** | 13 |
| Property and equipment | 25 | **205** | 204 |
| Intangible assets | 26 | **187** | 160 |
| Deferred taxation | 27 | **309** | 309 |
| **Total assets** |  | **27,755** | 25,933 |
|  |  |  |  |
| **Liabilities** |  |  |  |
| Deposits by banks | 28 | **398** | 614 |
| Customer accounts | 29 | **22,966** | 21,730 |
| Derivative financial instruments | 16 | **1** | 13 |
| Debt securities in issue | 30 | **1,512** | 658 |
| Other liabilities | 31 | **148** | 181 |
| Accruals |  | **13** | 6 |
| Current tax liability |  | **1** | 1 |
| Provisions | 32 | **40** | 80 |
| Subordinated liabilities | 33 | **257** | 252 |
| **Total liabilities** |  | **25,336** | 23,535 |
|  |  |  |  |
| **Equity** |  |  |  |
| Share capital | 35 | **273** | 273 |
| Share premium | 35 | **804** | 804 |
| Other reserves | 35 | **(810)** | (791) |
| Retained earnings | 35 | **1,784** | 1,744 |
| Shareholders’ equity |  | **2,051** | 2,030 |
| Other equity instruments | 35 | **368** | 368 |
| **Total equity** |  | **2,419** | 2,398 |
| **Total liabilities and equity** |  | **27,755** | 25,933 |

On behalf of the Board:

![]()

|  |  |  |  |
| --- | --- | --- | --- |
| Julie O’Neill  Chairperson | Eamonn Crowley  Chief Executive | Nicola O’Brien  Chief Financial Officer | Conor Ryan  Company Secretary |

186

PTSB Group Holdings plc - Annual Report 2023

# Consolidated Statement of Changes in Equity

## For the year ended 31 December 2023

|  |  |  |  |  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- | --- | --- | --- | --- |
|  | **Share capital** | **Share premium** | **Revaluation reserve\*** | **Fair value reserve\*** | **Other capital reserve\*** | **Retained earnings** | **Attributable to equity holders of the parent** | **Other equity instrument** | **Total** |
|  | **€m** | **€m** | **€m** | **€m** | **€m** | **€m** |  | **€m** | **€m** |
|  |  |  |  |  |  |  |  |  |  |
| Balance at 1 January 2022 | 227 | 333 | 55 | 14 | (856) | 1,893 | 1,666 | 123 | 1,789 |
| Profit for the year\*\* | - | - | - | - | - | 213 | 213 | 10 | 223 |
| Other comprehensive income, net of tax (note 36) | - | - | (6) | 2 | - | - | (4) | - | (4) |
| Total comprehensive income/(expense) for the period | - | - | (6) | 2 | - | 213 | 209 | 10 | 219 |
| Transactions with owners, recorded directly in equity: |  |  |  |  |  |  |  |  |  |
| ***Contributions by and distributions to owners*** |  |  |  |  |  |  |  |  |  |
| Issue of share capital | 46 | 110 | - | - | - | - | 156 | - | 156 |
| s71 Companies Act reclassification | - | 362 | - | - | - | (362) | - | - | - |
| Issue of other equity instruments | - | - | - | - | - | - | - | 250 | 250 |
| Issuance cost of share capital and other equity | - | (1) | - | - | - | - | (1) | (5) | (6) |
| AT1 coupon paid (note 35) | - | - | - | - | - | - | - | (10) | (10) |
| Total contributions by and distributions to owners | 46 | 471 | - | - | - | (362) | 155 | 235 | 390 |
| Balance as at 31 December 2022 | 273 | 804 | 49 | 16 | (856) | 1,744 | 2,030 | 368 | 2,398 |
|  |  |  |  |  |  |  |  |  |  |
| **Balance at 1 January 2023** | **273** | **804** | **49** | **16** | ****(856)**** | **1,744** | **2,030** | **368** | **2,398** |
| Profit for the year | - | - | - | - | - | **25** | **25** | **43** | **68** |
| Other comprehensive income, net of tax (note 36) | - | - | ****(7)**** | ****3**** | - | - | ****(4)**** | - | ****(4)**** |
| **Total comprehensive income/(expense) for the period** | **-** | **-** | ****(7)**** | ****3**** | **-** | **25** | **21** | **43** | **64** |
| Transactions with owners, recorded directly in equity: |  |  |  |  |  |  |  |  |  |
| ***Contributions by and distributions to owners*** |  |  |  |  |  |  |  |  |  |
| AT1 coupon paid (note 35) | - | - | - | - | - | ****-**** | ****-**** | **(43)** | ****(43)**** |
| Reclassification of cumulative gain (net of tax) of equity instruments on disposal | - | - | - | **(15)** | **-** | ****15**** | ****-**** | - | **-** |
| **Total contributions by and distributions to owners** | **-** | **-** | **-** | **(15)** | **-** | ****15**** | ****-**** | **(43)** | ****(43)**** |
|  |  |  |  |  |  |  |  |  |  |
| **Balance as at 31 December 2023** | **273** | **804** | **42** | **4** | ****(856)**** | **1,784** | **2,051** | **368** | **2,419** |

\* All are included in other reserves in the statement of financial position

\*\*2022 Profit for the year has been re-presented to reflect the allocation of profits to other equity holders

PTSB Group Holdings plc - Annual Report 2023

187

General Information
Financial Statements
Governance
Strategic Report

# Consolidated Statement of Cash Flows

## For the year ended 31 December 2023

|  |  |  |
| --- | --- | --- |
|  | **31 December** | **31 December** |
|  | **2023** | **2022** |
|  | **€m** | **€m** |
|  |  |  |
| **Cash flows from operating activities** |  |  |
|  |  |  |
| **Operating profit before taxation** | **79** | 267 |
|  |  |  |
| Adjusted for non-cash items and other adjustments: |  |  |
| Depreciation, amortisation and impairment of property, equipment and intangibles | **67** | 52 |
| (Gain)/loss on revaluation of property | **-** | (1) |
| Impairment (release)/charge on: |  |  |
| - Loans and advances to customers | **45** | (1) |
| Unrealised (gains)/losses on financial assets | **-** | - |
| Other income | **(2)** | (6) |
| Other mortgage related adjustments | **67** | 26 |
| Other provisions | **6** | 43 |
| Gain on bargain purchase | **-** | (362) |
| Other non-cash items | **81** | 14 |
|  | **343** | 32 |
|  |  |  |
| **(Increase)/decrease in operating assets:** |  |  |
| Derivative Assets | **(15)** | 1 |
| Other assets | **10** | 273 |
| Debt securities | **57** | 49 |
| Prepayments and accrued income | **131** | (5) |
| Loans and advances to customers | **(371)** | 7 |
|  |  |  |
| **Increase/(decrease) in operating liabilities:** |  |  |
| Deposits by banks (including central banks) | **(251)** | 257 |
| Customer accounts | **1,135** | 2,634 |
| Debt securities in issue | **769** | 118 |
| Derivative liabilities | **-** | 1 |
| Other liabilities and accruals | **13** | 7 |
| Provisions | **(41)** | (15) |
|  | **1,437** | 3,327 |
| **Net cash (outflow)/inflow from operating activities before tax** | **1,780** | 3,359 |
| Tax paid | **(7)** | (1) |
| **Net cash (outflow)/inflow from operating activities** | **1,773** | 3,358 |
|  |  |  |
| **Cash flows from investing activities** |  |  |
| Maturities of debt securities - HTC | **728** | 251 |
| Purchase of debt securities - HTC | **(827)** | (972) |
| Purchase of property and equipment | **(24)** | (31) |
| Purchase of intangible assets | **(37)** | (30) |
| Cash transferred for business combinations | **(41)** | (4,816) |
| Forward contract derivatives | **(1,595)** | - |
| Investment in subsidiary undertakings | **-** | - |
| Investment in associated undertakings | **(7)** | (11) |
| Sale of Visa shares | **30** | - |
| **Net cash flows from investing activities** | **(1,773)** | (5,609) |

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# Consolidated Statement of Cash Flows (continued)

## For the year ended 31 December 2023

|  |  |  |
| --- | --- | --- |
|  | **31 December** | **31 December** |
|  | **2023** | **2022** |
|  | **€m** | **€m** |
|  |  |  |
| **Cash flows from financing activities** |  |  |
| Issuance of AT1 Securities | **-** | 245 |
| Payment of lease liabilities | **(7)** | (6) |
| AT1 coupon payment | **(43)** | (10) |
| Interest paid on T2 capital notes | **(8)** | (8) |
| Interest paid on T2 hedging derivative | **(1)** | - |
| **Net cash flows from financing activities** | **(59)** | 221 |
|  |  |  |
| **(Decrease)/increase in cash and cash equivalents** | **(59)** | (2,030) |
|  |  |  |
| **Analysis of changes in cash and cash equivalents** |  |  |
| Cash and cash equivalents as at 1 January | **2,221** | 4,251 |
| Increase/(decrease) in cash and cash equivalents | **(59)** | (2,030) |
| Cash and cash equivalents at the end of the period\* | **2,162** | 2,221 |

Net cash flows from operating activities includes interest received of €857 million (2022: €484 million) and interest/dividends paid of €160 million (2022: €58 million).

\* Due to an IFRIC decision, restricted cash held by the Groups securitisation entities, which was excluded from cash and cash equivalents in prior years is now included in cash and cash equivalents for 2023 and 2022. See note 14.

# Reconciliation of liabilities arising from financing activities

|  |  |  |  |  |
| --- | --- | --- | --- | --- |
|  | **Subordinated Liabilities** | **Lease Liabilities** | **Tier 2 hedging derivatives** | **Total** |
|  | **€m** | **€m** | **€m** | **€m** |
|  |  |  |  |  |
| 1 January 2023 | 252 | 38 | - | 290 |
| **Financing Cashflows:** |  |  |  |  |
| Lease Liability | - | (7) | - | (7) |
| Interest paid on Tier 2 capital notes | (8) | - | - | (8) |
| Interest paid on Tier 2 hedging derivatives | - | - | (1) | (1) |
| **Non-cash movements:** |  |  |  |  |
| Additions to lease liabilities | - | 4 | - | 4 |
| Interest accrued on Tier 2 capital notes | 8 | - | - | 8 |
| Hedge adjustment on Tier 2 capital notes | 5 | - | (5) | - |
| **31 December 2023** | **257** | **35** | **(6)** | **286** |
|  |  |  |  |  |
| 1 January 2022 | 252 | 31 | - | 283 |
| **Financing Cashflows:** |  |  |  |  |
| Lease Liability | - | (6) | - | (6) |
| Interest paid on Tier 2 capital notes | (8) | - | - | (8) |
| Interest paid on Tier 2 hedging derivatives | - | - | - | - |
| **Non-cash movements:** |  |  |  |  |
| Additions to lease liabilities | - | 13 | - | 13 |
| Interest accrued on Tier 2 capital notes | 8 | - | - | 8 |
| Hedge adjustment on Tier 2 capital notes | - | - | - | - |
| **31 December 2022** | 252 | 38 | - | 290 |

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General Information
Financial Statements
Governance
Strategic Report

# Notes to the Consolidated Financial Statements

|  |  |
| --- | --- |
| **Notes** | **Page** |
| 1. Corporate information, basis of preparation and material accounting policies | 191 |
| 2. Critical accounting estimates and judgements | 210 |
| 3. Business combination | 218 |
| 4. Operating Segment | 218 |
| 5. Net interest income | 220 |
| 6. Fees and commission income | 220 |
| 7. Net Trading income | 221 |
| 8. Net other operating income | 221 |
| 9. Administrative, staff and other expenses (excluding exceptional items) | 221 |
| 10. Bank levy and other regulatory charges | 222 |
| 11. Exceptional items | 223 |
| 12. Taxation | 224 |
| 13. Earnings per ordinary share | 225 |
| 14. Cash and cash equivalents | 226 |
| 15. Loans and advances to banks | 226 |
| 16. Derivative financial instrument | 227 |
| 17. Other assets | 229 |
| 18. Assets classified as held for sale | 229 |
| 19. Debt securities | 230 |
| 20. Equity securities | 231 |
| 21. Prepayments and contract assets | 231 |
| 22. Loans and advances to customers | 232 |
| 23. Impairment provisions | 235 |
| 24. Interest in associated undertakings | 239 |
| 25. Property and Equipment | 240 |
| 26. Intangible assets | 242 |
| 27. Deferred taxation | 243 |
| 28. Deposits by banks (including central banks) | 244 |
| 29. Customer accounts | 245 |
| 30. Debt securities in issue | 245 |
| 31. Other liabilities | 246 |
| 32. Provisions | 246 |
| 33. Subordinated liabilities | 247 |
| 34. Leases | 248 |
| 35. Share capital, reserves and other equity instruments | 250 |
| 36. Analysis of other comprehensive income | 252 |
| 37. Measurement basis and fair values of financial instruments | 252 |
| 38. Financial risk management | 258 |
| 39. Capital management | 280 |
| 40. Current/non-current assets and liabilities | 281 |
| 41. Transfer of financial assets | 282 |
| 42. Offsetting financial assets and financial liabilities | 283 |
| 43. Commitments and contingencies | 284 |
| 44. Related parties | 285 |
| 45. Sale of loans and advances to customers | 288 |
| 46. Principal subsidiary undertakings and interest in subsidiaries and structured entities | 289 |
| 47. Reporting currency and exchange rates | 290 |
| 48. Events after the reporting period | 290 |

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**1. Corporate information, basis of preparation and material accounting policies**

**1.1 Corporate information**

Permanent TSB Group Holdings plc (the Company) is a holding company domiciled in Ireland (registration number 474438). Its registered office is situated at 56 - 59, St. Stephen’s Green, Dublin 2, Ireland. The Company’s shares are listed on the main market of the Irish and London Stock Exchanges.

The consolidated financial statements include the financial statements of the Company and its subsidiaries (together referred to as the Group) and are prepared up to the end of the financial year, 31 December 2023.

Permanent TSB plc (PTSB), a 100% owned subsidiary of the Company, is the main trading entity of the Group which is involved in retail banking.

These consolidated financial statements for the year ended 31 December 2023 were approved by the Board and authorised for issue by the Directors on 6 March 2024.

The accounting policies applied in the preparation of the financial statements for the year ended 31 December 2023 are set out below.

**1.2 Basis of preparation**

**Statement of compliance**

These consolidated financial statements comprise of the consolidated income statement, the consolidated statement of comprehensive income (SOCI), the consolidated statement of financial position (SOFP), the consolidated statement of changes in equity (SOCE), the consolidated statement of cash flows (SOCF), the Company SOFP, the Company SOCE, the Company SOCF and the notes to the consolidated and the Company financial statements, which have been prepared in accordance with IFRS and interpretations issued by the IFR Interpretations Committee (IFRIC) as adopted by the EU and those parts of the Companies Act 2014 applicable to companies reporting under IFRS and EU (Credit Institutions: Financial Statements) Regulations 2015.

The accounting policies have been consistently applied by the Group entities and are consistent with the previous year.

The financial statements include the information that is described as being an integral part of the audited financial statements contained in the Directors’ Report on Remuneration and in Risk Management. Certain tables and related information in the notes to the financial statements, included in boxes and clearly identified as unaudited do not form part of the audited financial statements.

The individual financial statements of the holding company have also been prepared in accordance with IFRS and interpretations issued by IFRIC as adopted by the EU and those parts of the Companies Act 2014 applicable to companies reporting under IFRS. In accordance with section 304(2) of the Companies Act 2014, the Company is availing of the exemption from presenting its individual income statement and related notes to the AGM and from filing it with the Registrar of Companies. See note 46 for further information.

The Company’s profit after tax for the year ended 31 December 2023 was €46m (31 December 2022: €708m). For further information, see the Company financial statements on pages 291 to 298.

**Basis of measurement**

The consolidated and Company financial statements have been prepared on the historical cost basis as modified to include the fair valuation of certain financial instruments such as equity securities classified as FVOCI, derivative financial instruments, assets classified as held for sale, financial assets and liabilities designated as hedged items in qualifying fair value hedge relationships, and land and buildings accounted for using the revaluation model.

**Functional and presentation currency**

These financial statements are presented in Euro, which is the Company’s functional currency. Except where otherwise indicated, financial information presented in Euro has been rounded to the nearest million (m).

**Use of estimates and judgements**

The preparation of these consolidated financial statements, in conformity with IFRS, requires Management to make judgements, estimates and assumptions that affect the application of accounting policies and the reported amounts of assets, liabilities, income, expenses and related disclosures.

While the actual results may differ from the estimates made, the Directors believe that they are reasonable in the current circumstances based on the best available information at the date of the approval of these consolidated financial statements.

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Financial Statements
Governance
Strategic Report

# Notes to the Consolidated Financial Statements (continued)

**1. Corporate information, basis of preparation and material accounting policies (continued)**

Additional information about key assumptions and judgements are disclosed in the relevant notes for the following areas including significant estimation uncertainty:

* Allowance for credit impairment losses (note 23);
* Deferred taxation (notes 12 and 27);
* Fair value of financial instruments (note 37);
* Impairment review of subsidiary undertaking (note 46).
* Fair value assumptions in relation to business combination accounting (note 2).

The estimates and assumptions are reviewed on an on-going basis and where necessary are revised to reflect current conditions. The principal estimates and assumptions made by Management relate to impairment of loans and advances to customers, deferred taxation, impairment of investment in subsidiary undertakings and financial instruments.

Judgements made by Management that have a significant effect on the financial statements and estimates with a significant risk of material adjustment in the next year are discussed in note 2.

**1.3 Going Concern**

In considering Management’s assessment of the Group’s and Company’s ability to continue as a going concern, Management considered the principal risks and uncertainties as they might pertain to the going concern assumption, particularly the liquidity, profitability, and capital position. Management considered these items in their current status and over future projections. In doing so, Management considered each risk in turn, and the likelihood of the risk precipitating in the going concern assumptions becoming invalid over the period of assessment, being twelve months from the date of the approval of the financial statements for the year ended 31 December 2023. Management considered realistic alternatives, including downside scenarios applied by the Group and Company to test assumptions and potential outcomes.

**Assessment Basis**

The time that the Directors and Management have considered in evaluating the appropriateness of the going concern basis in preparing the Company consolidated financial statements for the twelve months ended 31 December 2023 is a period of twelve months from the date of approval of these financial statements (6 March 2025).

In making this assessment, the Directors and Management have considered the Group’s and Company’s 2024-2028 MTP, profitability forecasts, funding and capital resource projections. These projections include both base and stress scenarios applied by the Group and Company. Together with a number of factors such as the Irish Economy, Government fiscal policies, the availability of collateral to access funding through third parties and the euro-system, and on-going changes in the regulatory environment.

**Economic and political environment**

Although economic conditions in Ireland have not been as strong in 2023 compared to prior years, growth is continued to be forecast albeit at a more nominalised and moderate rate. Consumer price inflation has eased in the second half of 2023 as a result of the ECB’s monetary tightening. The ECB has kept interest rates steady as inflation started to ease and expected to begin easing if this trend continues in the medium term.

Further to this, the Group and Company continues to be materially reliant on Government and EU policy, and impacted by geopolitical events; such as ongoing global conflicts, the continuing uncertainty around the Northern Ireland Protocol and the introduction of the global minimum corporation tax rate to a sector of the Irish market.

The Group and Company reassessed the financial impacts of the economic and political environment through the Group’s and Company’s integrated planning process and believes it is reasonably well positioned to withstand any volatility from economic events, particularly given the Group’s and Company’s acquisition of certain parts of the Ulster Bank business in 2022 and the settlement of derivatives in 2023 and continued management of its financial position through NPL reduction and capital management.

**Funding & Liquidity**

The Group and Company continued to have sufficient liquidity throughout 2023, and continues to undertake initiatives to improve its liquidity position in the areas of deposits, collateral optimisation, and wholesale markets activity. The Directors and Management have also considered forecasts of the liquidity position over the going concern period, under a range of stress scenarios.

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**1. Corporate information, basis of preparation and material accounting policies (continued)**

The Group and Company continues to hold a significant liquidity buffer at 31 December 2023 that can be easily and readily monetised in a period of stress. The Directors and Management are aware that the Group’s and Company’s ability to effectively utilise its contingent counterbalancing capacity is dependent on the underlying collateral remaining eligible. However, the Directors and Management are satisfied, based on a review of funding plans, interaction with wholesale markets and deposit trends that the required liquidity and funding will be available to the Group and Company during the period of assessment.

There are no material uncertainties, which would cast significant doubt on the ability of the Group to continue on a going concern basis over the period of assessment.

**Profitability and Capital Adequacy**

The Group and Company made a profit for the year ended 31 December 2023. Directors and Management have reviewed the Medium Term Plan and based on this, the near-term macro-economic conditions of the country and the resolution of legacy issues, the Directors and Management are satisfied that the Group and Company are well positioned to continue to deliver profits in future years.

The Directors and Management have also considered the Group’s and Company’s forecast capital position, including a deterioration in economic conditions due to high inflation and disruptions to the global supply chain. Based on the above considerations, the Directors and Management have assessed and concluded that this does not give rise to a material uncertainty, which would cast significant doubt on the ability of the Group and Company to continue on a going concern basis for the period of assessment.

**Conclusion**

As required by IFRS as adopted by the EU, the Directors and Management have considered the principal risks and uncertainties facing the Group and Company as outlined above. Based on the latest and projected financial performance and position, and the options available to the Group and Company, the Directors have concluded that the Group and Company have no material uncertainties, which would cast significant doubt on the going concern assumption and have considered it appropriate to prepare the financial statements on a going concern basis.

**1.4 Comparative information**

The comparative information for 2022 has been prepared on a consistent basis with 2023.

**1.5 Summary of material accounting policies**

**(i) Basis of consolidation**

**Subsidiaries**

Subsidiaries are those entities (including special purpose entities) controlled by the Group. Control exists when the Group has:

* the power, directly or indirectly, over the relevant activities of the investee, for example through voting or other rights;
* exposure to, or rights to, variable returns through involvement with the investee; and
* the ability to use its power over the investee to affect the Group’s return from the entity.

The financial statements of subsidiaries are included in the consolidated financial statements from the date that control commences until the date that control ceases. Financial statements of subsidiaries are prepared up to the financial position date. Intercompany transaction balances and unrealised gains/losses on transactions between the Group’s companies are eliminated on consolidation.
The Company carries its investment in its subsidiary undertaking at cost in the Company financial statements and reviews whether there is any indication of impairment at each reporting date. Impairment testing involves comparing the carrying value of the investment to its recoverable amount. The recoverable amount is the higher of the investment’s fair value or its VIU. If impairment occurs, this loss is recognised in the income statement.

Details of principal subsidiaries are included in note 46.

**Interest in associated undertakings**

Interest in associated undertakings encompass investments in entities whereby the Group has significant influence over the financial and operating policy decisions of the entity but does not have control. It is presumed that significant influence exists if the Group holds more than 20% of the voting rights in the entity unless it can be demonstrated otherwise. Conversely the Group may hold less than 20% of the voting rights but could be demonstrated to have significant influence.

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Financial Statements
Governance
Strategic Report

# Notes to the Consolidated Financial Statements (continued)

**1. Corporate information, basis of preparation and material accounting policies (continued)**

Interest in associated undertakings are initially recognised at cost and subsequently accounted for using the equity method whereby the investment is increased or decreased each year by the Group’s share of the post-acquisition profit or loss of the associate. The Group’s share of the post-acquisition profit or loss of the associate is recognised in profit or loss and OCI.

The Group continues to decrease the carrying amount of the investment for its share of post-acquisition losses until the carrying amount is zero unless the Group has incurred a legal or constructive obligation or made payments on behalf of the associate. These additional losses are provided for and a liability is recognised in this instance.

**(ii) Business combinations and goodwill**

**(a) Business combinations**

The Group accounts for business combinations, other than those under common control, using the acquisition method when the acquired set of activities and assets meets the definition of a business and control is transferred to the Group (see 1.5(i)).

In determining whether a particular set of activities and assets is a business, the Group assesses whether the set of assets and activities acquired includes, at a minimum, an input and substantive process and whether the acquired set has the ability to produce outputs.

The consideration transferred in the acquisition is generally measured at the fair value of the assets transferred, the liabilities incurred to the former owners and equity interest issued by the Group. Identifiable assets acquired and liabilities and contingent liabilities assumed in a business combination are measured initially at their fair values at the acquisition date. Transaction costs are expensed as incurred, except if related to the issue of debt or equity securities (see (vii) and (a)). The consideration transferred does not include amounts related to the settlement of pre-existing relationships. Such amounts are generally recognised in the income statement. Any contingent consideration is measured at fair value at the date of acquisition. If an obligation to pay contingent consideration that meets the definition of a financial instrument is classified as equity, then it is not re-measured and settlement is accounted for within equity. Otherwise, other contingent consideration is re-measured at fair value at each reporting date and subsequent changes in the fair value of the contingent consideration are recognised in the income statement.

**(b) Goodwill**

The Group measures goodwill as the excess of (i) the consideration transferred; (ii) the amount of any non-controlling interest in the acquired entity; and (iii) acquisition date fair value of any previous equity interest in the acquired entity over the fair value of the net identifiable assets acquired. If those amounts are less than the fair value of the net identifiable assets of the business acquired, the difference is recognised directly in profit or loss as a bargain purchase.

Goodwill is subject to an impairment review at least annually, and, if events or changes in circumstances indicate that the carrying amount may not be recoverable, it is written down through the income statement by the amount of any impairment loss identified in the year.

**(iii) Foreign currencies**

Foreign currency transactions are translated into the functional currency of each entity, being the currency of the primary environment in which the entity operates at the exchange rate prevailing at the date of the transaction or valuation where items are remeasured. Monetary assets and liabilities denominated in foreign currency are translated at the exchange rates prevailing at the reporting date. Exchange movements are recognised in the income statement. However, exchange movements arising from the translation of equity investments in respect of which an election has been made to present subsequent changes in fair value in OCI are recognised in OCI.

Non-monetary assets and liabilities that are measured at fair value in a foreign currency are translated into the functional currency at the spot exchange rate at the date on which the fair value is determined. Non-monetary items that are measured based on historical cost in a foreign currency are translated using the spot exchange rate at the date of the transaction.

The results and financial position of the Group’s subsidiaries which have a functional currency different from Euro are translated into Euro as follows:

* Assets and liabilities, including goodwill and fair value adjustments, are translated at the rates of exchange ruling at the reporting date;
* Income and expenses are translated at the average exchange rates for the year; and
* All resulting exchange differences are recognised in Other Comprehensive Income (OCI) and as a separate component of equity

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**1. Corporate information, basis of preparation and material accounting policies (continued)**

**(iv) Recognition of income and expenses**

**(a) Interest and similar income and expenses**

For all interest bearing financial instruments, interest income or expense is recorded using the EIR method.

The EIR is the rate that exactly discounts estimated future cash payments or receipts through the expected life of the financial instrument to:

* the gross carrying amount of the financial asset; or
* the amortised cost of the financial liability.

The effective interest rate of a financial asset or financial liability is calculated on initial recognition of a financial asset or a financial liability. In calculating interest income and expense, the effective interest rate is applied to the gross carrying amount of the asset (when the asset is not credit-impaired) or to the amortised cost of the liability. The effective interest rate is also revised for fair value hedge adjustments at the date on which amortisation of the hedge adjustment begins. The calculation of the EIR includes transaction costs, premiums or discounts, and fees paid or received that are an integral part of the EIR. Transaction costs include incremental costs that are directly attributable to the acquisition or issue of a financial asset or financial liability.

Interest income is calculated by applying the EIR to the gross carrying amount of financial assets, except for:

1. POCI financial assets, for which the original credit-adjusted EIR is applied to the amortised cost of the financial asset (the calculation of interest income does not revert to a gross basis, even if the credit risk of the asset improves); and,

2. Financial assets that are not ‘POCI’ but have subsequently become credit-impaired (or ‘Stage 3’), for which interest revenue is calculated by applying the EIR to their amortised cost (i.e. net of ECL provision). If the asset is no longer credit-impaired, then the calculation of interest income reverts to the gross basis.

Interest income and expense calculated using the effective interest method presented in the consolidated income statement includes:

* interest on financial assets and financial liabilities measured at amortised cost;
* the effective portion of fair value changes in qualifying hedging derivatives designated in fair value hedges of interest rate risk;
* negative interest on financial liabilities measured at amortised cost;
* negative interest on financial assets measured at amortised cost; and
* interest expense on lease liabilities.

Other interest income presented in the consolidated income statement includes interest income on lease receivables.

**(b) Fees and commission income and expense**

As outlined above, fees and commission income and expense that are integral to the EIR on a financial asset or liability are included in the measurement of the EIR.

Other fees and commission income are recognised as the related services are performed. Fees and commission expenses relate mainly to transaction and service fees, which are expensed as the services are received.

**(c) Net trading income/(expense)**

Net trading income/(expense) comprises gains and losses relating to trading assets and trading liabilities and includes all realised and unrealised fair value changes on derivatives that do not qualify for hedge accounting, dividends and FX differences.

Dividend income is recognised when the right to receive income is established.

**(d) Exceptional items**

Certain items, by virtue of their nature and amount are disclosed separately in order for the user to obtain appropriate understanding of the financial information. These items would not ordinarily occur while carrying out normal business activities.

Exceptional items include gains and losses on the disposal of businesses, gain on bargain purchase in respect of business combinations, material restructuring costs and material transaction, integration and restructuring costs associated with acquisitions (including potential acquisitions).

The definition of exceptional items was refined to exclude gains and losses on material loan deleveraging post 31 December 2021. However, releases on those transactions which occurred prior to this refinement continue to be included in exceptional items is consistent with the treatment of the losses on deleveraging of loans in prior years.

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Financial Statements
Governance
Strategic Report

# Notes to the Consolidated Financial Statements (continued)

**1. Corporate information, basis of preparation and material accounting policies (continued)**

**(e) Bank Levy and other regulatory charges**

Bank levy and other regulatory charges consist of DGS fees, Central Bank Industry Funding levy, Single Resolution Fund levy, ECB fees and a bank levy.

A bank levy payable to the Government, is provided for on the occurrence of the event identified by the legislation that triggers the obligation to pay the levy.

**(v) Employee Benefits**

**(a) Defined contribution pension plan**

The Group operates a number of defined contribution pension schemes, under which the Group pays fixed contributions to a separate entity.

The contribution payable to a defined contribution plan is recorded as an expense under administration, staff and other expenses. Unpaid contributions are recorded as a liability.

**(b) Short term employee benefits**

Short term employee benefits, such as salaries and other benefits, are accounted for on an accruals basis over the period in which the employee’s service is rendered. Bonuses are recognised where the Group has a legal or constructive obligation to employees that can be reliably measured.

**(c) Termination payments**

Termination benefits may be payable when employment is terminated by the Group before the normal retirement date, or whenever an employee accepts voluntary redundancy in exchange for these benefits. The Group recognises termination benefits at the earlier of the following dates: (a) when the Group can no longer withdraw the offer of those benefits; and (b) when the entity recognises costs for a restructuring that is within the scope of IAS 37 and involves the payment of termination benefits. In the case of an offer made to encourage voluntary redundancy, the termination benefits are measured based on the number of employees where the offer is irrevocable. Benefits falling due more than 12 months after the end of the reporting period are discounted to their present value.

**(vi) Current and deferred taxation**

Taxation comprises both current and deferred tax. Taxation is recognised as income or expenses and included in the income statement except to the extent it relates to a business combination, or items recognised in either OCI or equity. In the former case, taxation is recognised in OCI while in the latter case, taxation is recognised directly in equity. In a business combination the tax amounts are recognised as identifiable assets or liabilities at the acquisition date.

Current tax is the expected tax payable or receivable on the taxable income or loss for the year, using tax rates enacted or substantively enacted at the reporting date and any adjustment to tax payable in respect of previous years (ROI: 12.5% from 1 April 2015).

Deferred tax is provided using the liability method on all temporary differences except those arising on goodwill not deductible for tax purposes, or on initial recognition of an asset or liability in a transaction that is not a business combination and which at the time of the transaction affects neither accounting, nor taxable, profit or loss.

Deferred tax is measured at the tax rates enacted or substantively enacted by the reporting date that are expected to be applied to the temporary differences when they reverse.

Deferred tax liabilities and assets are offset only when they arise in the same tax reporting group and where there is the intention to settle on a net basis, or to realise the asset and settle the liability simultaneously.

DTAs and liabilities shall be offset if, and only if:

* there is a legally enforceable right to set off current tax assets and liabilities; and
* the DTAs and liabilities relate to income taxes levied by the same taxation authority on either:
  + the same taxable entity; or
  + different taxable entities which intend to settle current tax liabilities and assets on a net basis, or to realise the assets and settle the liabilities simultaneously, in each future period in which significant amounts of deferred tax liabilities or assets are expected to be settled or recovered.

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**1. Corporate information, basis of preparation and material accounting policies (continued)**

A DTA is recognised for unused tax losses, tax credits and deductible temporary differences, to the extent that it is probable that future taxable profits will be available against which they can be utilised. DTAs are reviewed at each reporting date and are recognised only to the extent that it is probable that the related tax benefit will be realised. Deferred tax assets and liabilities are not discounted in accordance with IAS 12.

Unrecognised DTAs are reassessed at each reporting date and recognised to the extent that it has become probable that future taxable profits will be available against which they can be used.

**(vii) Financial instruments**

**(a) Classification of financial assets**

Financial assets of the Group currently are recorded at fair value and are classified, on initial recognition, as amortised cost, or elected at FVOCI. Purchases and sales of financial assets are recognised on the trade date, being the date on which the Group commits to purchase or sell the asset.

With the exception of assets classified as FVTPL, the initial fair value of a financial asset includes direct and incremental transaction costs. The fair value of assets traded on an active market will be the price that would be received if an asset were to be sold in an orderly transaction between market participants at the measurement date. In the absence of an active market, the Group establishes a fair value using various valuation techniques that use observable and unobservable inputs. These include recent transactions in similar items, discounted cash flow projections, option pricing models and other valuation techniques used by market participants.

The classification requirements for debt and equity instruments are described below.

**Debt instruments**

Debt instruments, including loans and debt securities, are currently classified as amortised cost

Classification and subsequent measurement of debt instruments depend on:

(i)The Group’s business model for managing the asset; and

(ii) The cash flow characteristics of the asset.

***(i) Business model assessment***

The business model reflects how the Group manages the assets in order to generate cash flows. That is, whether the Group’s objective is solely to collect the contractual cash flows from the assets (HTC) or is to collect both the contractual cash flows and cash flows arising from the sale of assets (HTC&S). If neither of these is applicable, then the financial assets are classified as part of ‘other’ business model and measured at FVTPL.

The Group assesses its business model at a portfolio level based on how it manages groups of financial assets to achieve its business objectives. The observable factors considered include:

* How the performance of the business model and the financial assets held within that business model are evaluated and reported to Group ExCo;
* How risks that affect the performance of the business model are managed;
* How business managers are compensated; and
* The timing, frequency and volume of sales.

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Financial Statements
Governance
Strategic Report

# Notes to the Consolidated Financial Statements (continued)

**1. Corporate information, basis of preparation and material accounting policies (continued)**

***(ii) Cash flow characteristics assessment***

The Group carries out the cash flow characteristics assessment using the contractual features of an instrument to determine if they give rise to cash flows that are consistent with a basic lending arrangement. Contractual cash flows are consistent with a basic lending arrangement if they represent cash flows that are solely payments of principal and interest (the ‘SPPI’ test). Principal, for the purpose of this test, is defined as the fair value of the financial asset at initial recognition and may change over the life of the financial asset, for example, due to repayments or amortisation of the premium/discount. Interest is defined as the consideration for the time value of money and credit risk, which are the most significant elements of interest within a lending arrangement. If the Group identifies any contractual features that could significantly modify the cash flows of the instrument such that they introduce exposures to risk or volatility that are inconsistent with a basic lending arrangement, the related financial asset is classified and measured at FVTPL.

The Group carries out the SPPI test based on an assessment of the contractual features of each product on origination and subsequently at every reporting period. Derivative instruments and equity instruments are not covered by this assessment as they are held at FVTPL (except when equities have been elected to be accounted for at FVOCI).

Based on the above assessments, the Group currently classifies its debt instruments into one category as per below:

***Debt instruments measured at amortised cost***

Debt instruments are measured at amortised cost if they are held within a business model whose objective is to hold the assets to collect contractual cash flows, where those cash flows represent solely payments of principal and interest. After initial measurement, debt instruments in this category are measured at amortised cost. Interest income on these instruments is recognised in interest income using the EIR method.

The EIR is the rate that discounts estimated future cash payments or receipts through the expected life of a financial asset to the gross carrying amount of a financial asset. Amortised cost is calculated by taking into account any discount or premium on acquisition, transaction costs and fees that are an integral part of the EIR.

Impairment on debt instruments measured at amortised cost is calculated using the ECL approach. Loans and debt securities measured at amortised cost are presented net of allowance for ECL in the SOFP within Loans and advances to customers and Debt securities and interest income recognised in net interest income.

**Equity instruments**

Equity instruments are measured at FVTPL, unless an election is made to designate them at FVOCI upon purchase. For equity instruments measured at FVTPL, changes in fair value are recognised as part of other operating income in the income statement. The Group can elect to classify non-trading equity instruments at FVOCI. The FVOCI election is made upon initial recognition, on an instrument-by-instrument basis and once made is irrevocable. Gains and losses on these instruments including when derecognised/sold are recorded in OCI and are not subsequently reclassified to the income statement. The Group has classified certain equity instruments as FVOCI on initial recognition as per above. Dividends received are recorded in the income statement.

**Reclassifications**

Financial assets are not reclassified subsequent to their initial recognition, except in the period after the Group changes its business model for managing financial assets.

**(b) Impairment of financial assets**

The Group recognises loss allowances for ECL for the following financial instruments that are not measured at FVTPL:

* Financial assets at amortised cost;
* Lease receivables
* Loan commitments;
* Financial assets at FVOCI (excluding equity instruments); and
* Guarantees.

**Measurement**

ECL is measured by the Group in a way that reflects:

* an unbiased probability weighted amount that is determined by evaluating a range of possible outcomes;
* the time value of money; and
* reasonable and supportable information that is available without undue cost or effort at the reporting date and past events, current conditions and forecast of future economic conditions.

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**1. Corporate information, basis of preparation and material accounting policies (continued)**

The amount of ECL recognised as a loss allowance depends on the change in credit risk of the financial instrument since origination and whether the credit risk on those financial instruments has increased significantly since initial recognition. In order to determine the appropriate ECL, a financial instrument is allocated to a stage dependent on the credit risk relative to when the financial instrument was originated:

* **Stage 1** – includes financial instruments that have not had a Significant increase in Credit Risk (SICR) since initial recognition. For these assets, 12-month ECL is recognised. 12-month ECL is the ECL that results from default events that are possible within 12 months of the reporting date. It is not the expected cash shortfalls over the 12-month period but the entire credit loss on an asset weighted by the probability that the loss will occur in the next 12 months. Therefore, all financial assets in scope will have an impairment provision equal to at least 12-month ECL;
* **Stage 2** – includes financial instruments that have had a SICR since initial recognition but that does not have objective evidence of impairment. For these assets, lifetime ECL is recognised, being the ECL that results from all possible default events over the expected life of the financial instrument;
* **Stage 3** – includes financial assets that have objective evidence of impairment at the reporting date, i.e. are credit-impaired. For these assets, lifetime ECL is recognised.

The Group has adopted an ECL framework that reflects a component approach using PD, EAD and LGD components calibrated for IFRS 9 purposes. To adequately capture life-time expected losses, the Group also models early redemptions as a separate component within the ECL calculation.

The expected cash flows included in the ECL calculation are derived from a) the loan contract b) on the disposal of collateral or c) sale of loans arising from deleveraging of NPLs which are included in the ECL calculation from the point that they meet the following three conditions:

* Selling the loans becomes a recovery method that the Group expects to pursue in a default scenario;
* The Group is neither legally nor practically prevented from realising the loans using the recovery method; and
* The Group has reasonable and supportable information upon which to base its expectations and assumptions.

Credit loss is the difference between all contractual cash flows that are due to an entity in accordance with the contract and all the cash flows that the entity expects to receive (i.e. all cash shortfalls), discounted at the original EIR.

**Purchased or originated credit-impaired assets (POCI)**

POCI are excluded from the general 3 stage impairment model in IFRS 9. POCI assets are financial assets that are credit-impaired on initial recognition. POCI assets are recorded at fair value at original recognition and interest income is subsequently recognised on a credit-adjusted EIR basis. ECL are only recognised or released to the extent that there is a subsequent change in ECL.

**Expected life**

When measuring ECL, the Group must consider the maximum contractual period over which the Group is exposed to credit risk. All contractual terms should be considered when determining the expected life, including prepayment options, extension and rollover options. For most instruments, the expected life is limited to the remaining contractual life, adjusted as applicable for expected prepayments.

For certain revolving credit facilities that do not have a fixed maturity (e.g. credit cards and overdrafts), the expected life is estimated based on the period over which the Group is exposed to credit risk and where the credit losses would not be mitigated by Management actions.

For instruments in Stage 2 or Stage 3, loss allowances will cover ECL over the expected remaining life of the instrument.

**Expert Credit Judgement**

The Group’s ECL accounting framework methodology, in line with the requirements of the standard, requires the Group to use its experienced credit judgement to incorporate the estimated impact of factors not captured in the modelled ECL results, in all reporting periods.

**Effective Interest Rate**

The discount rate used by the Group in measuring ECL is the EIR (or ‘credit-adjusted effective interest rate’ for POCI financial assets) or an approximation thereof.

For undrawn commitments, the EIR, or an approximation thereof, is applied when recognising the financial assets resulting from the loan commitment.

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# Notes to the Consolidated Financial Statements (continued)

**1. Corporate information, basis of preparation and material accounting policies (continued)**

**Low credit risk exemption**

The Group applied the low credit risk exemption to sovereign debt securities, reverse repurchase agreements, loans and advances to banks and certain intercompany positions in scope for impairment under IFRS 9.

The Group considers credit risk on a financial instrument low if it meets the following conditions:

* Strong capacity by borrower to meet its contractual cash flow obligations in the near term.
* Adverse changes in economic business conditions in the longer term may, but will not necessarily, reduce the ability of the borrower to fulfil its contractual cash flow obligations.
* External rating of investment grade or an internal credit rating equivalent.

These exposures are in Stage 1 with a very low credit risk requiring 12-month ECL and contributing minimally to overall ECL.

**Modification Policy for Financial Assets**

The Group sometimes renegotiates or otherwise modifies the contractual cash flows of loans to customers. When this happens, the Group assesses whether or not the new items are substantially different to the original terms. The Group does this by considering, among others, the following factors:

* If the borrower is in financial difficulty, whether the modification merely reduces the contractual cash flows to amounts the borrower is expected to be able to pay;
* Whether any substantial new items are introduced such as a profit share/equity-based return that substantially affects the risk profile of the loan;
* Significant extension of the loan term when the borrower is not in financial difficulty;
* Significant change in the interest rate;
* Change in the currency the loan is denominated in; and
* Insertion of collateral, other security or credit enhancements that significantly affect the credit risk associated with the loan.

If the terms are substantially different, the Group derecognises the original financial asset and recognises a new asset at fair value and recalculates a new EIR for the asset. The date of renegotiation of the new financial asset is consequently considered to be the date of initial recognition for impairment calculation purposes, including for the purpose of determining whether a SICR has occurred. However, the Group also assesses whether the new financial asset recognised is deemed to be credit-impaired at initial recognition, especially in circumstances where the renegotiation was driven by the debtor being unable to make the originally agreed payments. Differences in the carrying amount are also recognised in profit or loss as a gain or loss on derecognition.

If the terms are not substantially different, the renegotiation or modification does not result in derecognition, and the Group calculates the gross carrying amount based on the revised cash flows of the financial asset and recognises a modification gain or loss in profit or loss. The new gross carrying amount is recalculated by discounting the modified cash flows at the original EIR (or credit-adjusted EIR for POCI financial assets).

**Write-off policy**

The Group writes off an impaired financial asset (and the related impairment allowance), either partially or in full, when there is no realistic prospect of recovery or on foot of a negotiated settlement. Indicators that there is no prospect of recovery include the borrower being deemed unable to pay due to their financial circumstances or the cost to be incurred in seeking recovery is likely to exceed the amount of the write-off. In circumstances where the net realisable value of any collateral has been determined and there is no reasonable expectation of further recovery, write-off may be earlier than collateral realisation. Write-off on those financial assets subject to enforcement activity will take place on conclusion of the enforcement process.

In subsequent periods, any recoveries of amounts previously written off are credited to the provision for credit losses in the income statement.

**Presentation of ECL allowance in the statement of financial position**

The ECL on financial assets measured at amortised cost is presented as a deduction from the gross carrying amount.

The ECL on debt instruments measured at FVOCI does not reduce the carrying amount of the asset in the SOFP, which remains at fair value. Instead an amount equal to the allowance that would arise if the assets were measured at amortised cost is recognised in OCI with a corresponding charge to provision for credit losses in the income statement.

Credit losses on items not recognised in the statement of financial position such as undrawn lending commitments, letters of credit and guarantees (other than financial guarantee contracts) are reported under loans and advances to customers..

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**1. Corporate information, basis of preparation and material accounting policies (continued)**

**(c) Financial liabilities and equity**

Financial liabilities are currently classified at amortised cost unless mandatorily required to be classified at FVTPL, for example derivatives. Derivative liabilities are dealt with under separate accounting policies. All of the Group’s financial liabilities, other than derivative liabilities, are classified at amortised cost.

The classification of instruments as a financial liability or an equity instrument is dependent upon the substance of the contractual arrangement. Instruments which carry a contractual obligation to deliver cash or another financial asset to another entity are classified as financial liabilities. The coupons on these instruments are recognised in the income statement as interest expense using the EIR method. Where the Group has absolute discretion in relation to the payment of coupons and repayment of principal, the instrument is classified as equity and any coupon payments are classified as distributions in the period in which they are made. If the Group purchases its own debt, it is removed from the balance sheet and the difference between the carrying amount of the liability and the consideration paid is included in other operating income, net of any costs or fees incurred.

***Financial liabilities measured at amortised cost***

Financial liabilities include deposits by banks (including Central Banks), customer accounts, debt securities and subordinated debt. The related interest expense is recognised in net interest income.

Debt securities issued and subordinated debt issued are initially recognised on the date that they originated, while all other financial liabilities are recognised initially on the trade date. Both the date of origination and the trade date is the date the Group becomes a party to the contractual provisions of the instrument.

All financial liabilities are recognised initially at fair value, less any directly attributable transaction costs and are subsequently measured at amortised cost and the related interest expense is recognised in the income statement using the EIR method.

***Equity***

Financial instruments classified as equity are accounted for directly in equity less any transaction costs deducted directly from equity. Transaction costs are incremented costs directly attributable to the equity transaction that otherwise would have been avoided. Equity instruments are not subsequently re-measured. Any coupon payments on the instrument are treated as dividends and accounted for, when declared as a distribution out of retained earnings. Equity instruments are issued at arm’s length.

**(d) Derecognition of Financial instruments**

***Financial assets***

The Group derecognises a financial asset when the contractual right to the cash flow from the financial asset expires, or it transfers the rights to receive the contractual cash flows in a transaction in which substantially all of the risks and rewards of ownership of the financial asset are transferred or in which the Group neither transfers nor retains substantially all of the risks and rewards of ownership and it does not retain control of the financial asset. Control over the assets is represented by the practical ability to sell the transferred asset.

On derecognition of a financial asset, the difference between the carrying amount of the asset (or the carrying amount allocated to the portion of the asset derecognised) and the sum of (i) the consideration received (including any new asset obtained less any new liability assumed) and (ii) any cumulative gain or loss that had been recognised in OCI is recognised in profit or loss.

Any cumulative gain/loss recognised in OCI in respect of equity investment securities designated as at FVOCI is not recognised in profit or loss on derecognition of such securities. Any interest in transferred financial assets that qualify for derecognition that is created or retained by the Group is recognised as a separate asset or liability.

The Group enters into transactions whereby it transfers assets recognised on its SOFP, but retains either all or substantially all of the risks and rewards of the transferred assets or a portion of them. In such cases, the transferred assets are not derecognised. Examples of such transactions are securities lending and sale-and-repurchase transactions.

In certain transactions, the Group retains the obligation to service the transferred financial asset for a fee. The transferred asset is derecognised if it meets the derecognition criteria. An asset or liability is recognised for the servicing contract if the servicing fee is more than adequate (asset) or is less than adequate (liability) for performing the servicing.

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# Notes to the Consolidated Financial Statements (continued)

**1. Corporate information, basis of preparation and material accounting policies (continued)**

The Group sells loans and advances to customers to SEs that in turn issue notes to investors which are collateralised by the purchased assets. For the purpose of disclosure, a transfer of such financial assets may arise if the Group sells assets to a consolidated SE, the transfer of financial assets is from the Group (that includes the consolidated SE) to investors in the notes issued by the SE. The transfer is in the form of the Group assuming an obligation to pass cash flows from the underlying assets to investors in the notes. The securitisation is generally retained in the form of senior or subordinated tranches, or other residual interests (retained interests) however, these securitisations may also occur with entities external to the Group. Retained interests are recognised as debt securities in issue. The Group sells loans and advances to customers to SEs that are not consolidated SEs and the Group retains no interest in these assets and they are derecognised in their entirety.

***Financial liabilities***

The Group derecognises a financial liability when its contractual obligations are discharged, cancelled, or expired. This may happen when payment is made to the lender; the borrower legally is released from primary responsibility for the financial liability; or if there is an exchange of debt instruments with substantially different terms or a substantial modification of the terms of an existing debt instrument. Derecognition conditions are also satisfied when an entity repurchases its own debt instruments issued previously. When a financial liability is extinguished, any difference between the carrying amount of the financial liability and the consideration paid is recognised in the income statement.

**(e) Determination of fair value of financial instruments and other assets**

Fair value is the price that would be received to sell an asset, or paid to transfer a liability in an orderly transaction between market participants at the measurement date. The fair value measurement is based on the presumption that the transaction to sell the asset, or transfer the liability takes place either in the principal market for the asset or liability, or in the absence of a principal market, in the most advantageous market for the asset or liability which is accessible to the Group.

The Group uses valuation techniques that are appropriate in the circumstances and for which sufficient data is available to measure fair value, maximising the use of relevant observable inputs and minimising the use of unobservable inputs.

All assets and liabilities for which fair value is measured or disclosed in the financial statements are categorised within the fair value hierarchy based on the lowest level input that is significant to the fair value measurement as a whole and is described as follows:

* Level 1: Quoted market prices in active markets for identical assets or liabilities (unadjusted);
* Level 2: Valuation techniques such as discounted cash flow method, comparison with similar instruments for which market observable prices exist, options pricing models, credit models and other relevant valuation models for which the lowest level input that is significant to the fair value measurement is directly or indirectly observable; or
* Level 3: Valuation techniques for which the lowest level input that is significant to the fair value measurement is unobservable.

For assets and liabilities that are recognised in the financial statements on a recurring basis, the Group determines whether transfers have occurred between levels in the hierarchy by re-assessing categorisation (based on the lowest level input that is significant to the fair value measurement as a whole) at the end of each reporting period. The Group recognises transfers between levels of the fair value hierarchy as of the end of the reporting period during which the change has occurred.

An analysis of the fair values of financial instruments, and further details as to how they are measured, are provided in note 37.

**(viii) Derivative instruments and hedging**

The Group follows the IFRS 9 model for hedge accounting.

Derivative instruments used by the Group primarily comprise interest rate swaps and currency forward rate contracts. Such derivative financial instruments are initially recognised at fair value on the date on which a derivative contract is entered into and are subsequently remeasured at fair value. Derivatives are carried as financial assets when the fair value is positive and as financial liabilities when the fair value is negative.

For the purpose of hedge accounting, the Group engages in fair value hedges which is hedging the exposure to changes in the fair value of a recognised asset or liability in relation to interest rate risk.

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**1. Corporate information, basis of preparation and material accounting policies (continued)**

At the inception of a hedge relationship, the Group formally designates and documents the hedge relationship to which it wishes to apply hedge accounting and the risk management objective and strategy for undertaking the hedge. The documentation includes identification of the hedging instrument, the hedged item, the nature of the risk being hedged and how the Group will assess whether the hedging relationship meets the hedge effectiveness requirements (including the analysis of sources of hedge ineffectiveness and how the hedge ratio is determined). A hedging relationship qualifies for hedge accounting if it meets all of the following effectiveness requirements:

* There is ‘an economic relationship’ between the hedged item and the hedging instrument;
* The effect of credit risk does not ‘dominate the value changes’ that result from that economic relationship; and
* The hedge ratio of the hedging relationship is the same as that resulting from the quantity of the hedged item that the Group actually hedges and the quantity of the hedging instrument that the Group actually uses to hedge that quantity of hedged item.

Certain derivative instruments do not fulfil the hedge accounting criteria under IFRS 9 and are consequently classified as held for trading. The fair value movement and any interest income/(expense) are included in Net trading income/(expense).

Hedges that meet all the qualifying criteria for hedge accounting are accounted for, as described below:

**(a) Fair value hedges**

The Group uses interest rate swaps to hedge its exposure to changes in the fair value of fixed-rate euro notes issued in respect of the EURIBOR benchmark interest rate. The Group hedges interest rate risk only to the extent of the benchmark interest rate because the changes in the fair value of a fixed-rate note issued are significantly influenced by changes in the benchmark interest rate.

Before fair value hedge accounting is applied the Group determines whether an economic relationship between the hedged item and the hedging instrument exists. This is performed by comparing the critical terms of each of the instruments and also regression analysis to assess whether the hedging instrument is expected to be highly effective in offsetting changes in the fair value of the hedged item i.e. that the fair value of the hedged item and the fair value of the hedging instrument move in opposite directions and therefore offset. The Group establishes a hedge ratio by aligning the par amount of the fixed-rate note and the notional amount of the interest rate swap designated as a hedging instrument. The Group then performs regression analysis to ensure that the hedge relationship is highly effective as per above. This analysis is also performed at reporting periods to ensure that the hedge relationship remains highly effective.

The main sources of ineffectiveness will include differences in maturities of the instruments and different interest basis calculations.

The effective portion of fair value gains on hedging derivatives and the gain or loss on the hedged item are recognised in net interest income.

For fair value hedges relating to items carried at amortised cost, any adjustment to carrying value is amortised through profit or loss over the remaining term of the hedge using the EIR method. The EIR amortisation may begin as soon as an adjustment exists and no later than when the hedged item ceases to be adjusted for changes in its fair value attributable to the risk being hedged. If the hedged item is derecognised, the unamortised fair value is recognised immediately in profit or loss.

**(b) Credit valuation adjustment**

The Group is engaged in over the counter (OTC) derivative transactions and considers whether a fair value adjustment for credit risk is required. CVA is considered to reflect the counterparty’s default risk and debit valuation adjustment (DVA) to reflect own credit risk. There is no specific guidance on the methods used to calculate CVA or DVA which creates challenges in estimation.

As a result, IFRS 13 requires entities to consider the effects of credit risk when determining a fair value measurement.

The Group mitigates its derivative positions through the use of netting and Credit Support Annex collateral arrangements. The Group do not operationally net positions. The netting and collateral arrangements may be called upon in the event of a default. This allows a counterparty to net all assets and liabilities outstanding with the defaulting counterparty, subject to the agreement when the default event occurs. The collateral arrangements in place require the counterparty in a liability position to place collateral to cover that shortfall. The Group considers and discounts the necessity for any amendments to the valuations to reflect the CVA when calculating the fair value of the derivative positions.

The Group monitors this position at every reporting period and assesses if material CVAs become appropriate to be recognised.

**(ix) Cash and cash equivalents**

Cash comprises cash on hand and demand deposits and cash equivalents include liquid investments that are readily convertible to known amounts of cash which are subject to an insignificant risk of change in value and with an original maturity of less than three months.

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# Notes to the Consolidated Financial Statements (continued)

**1. Corporate information, basis of preparation and material accounting policies (continued)**

**(x) Leases**

**(a) Classification of Leases**

At inception of a contract, the Group assesses whether a contract is, or contains, a lease. A contract is, or contains, a lease if the contract conveys the right to control the use of an identified asset for a period of time in exchange for consideration. To assess whether a contract conveys the right to control the use of an identified asset, the Group assesses whether:

* the contract involves the use of an identified asset; this may be specified explicitly or implicitly, and should be physically distinct or represent substantially all of the capacity of a physically distinct asset. If the supplier has a substantive substitution right, then the asset is not identified;
* the Group has the right to obtain substantially all of the economic benefits from use of the asset throughout the period of use; and
* the Group has the right to direct the use of the asset. The Group has this right when it has the decision-making rights that are most relevant to changing how and for what purpose the asset is used. In rare cases where the decision about how and for what purpose the asset is used is predetermined, the Group has the right to direct the use of the asset if either:
  + the Group has the right to operate the asset; or
  + the Group designed the asset in a way that predetermines how and for what purpose it will be used.

Unless the lease is of short-term and of low-value assets, where the Group has the right to obtain substantially all of the economic benefits from use of identified assets and has the right to direct the use of the identified asset, a right-of-use asset is recognised in property and equipment and a lease liability is recognised in other liabilities.

If a lease is assumed as part of a business combination the Group, subject to not meeting the recognition exemptions as detailed below, will recognise a right-of-use asset and a lease liability as if the lease were a new lease at the acquisition date. The right-of-use assets and lease liability are then measured consistently with the Group’s accounting policy as detailed above with the lease commencement date being the acquisition date.

**As a lessee**

The Group recognises a right-of-use asset (Property Plant and Equipment) and a lease liability (Other liabilities) at the lease commencement date. The right-of-use asset is initially measured at cost, which comprises the initial amount of the lease liability adjusted for any lease payments made at or before the commencement date, plus any initial direct costs incurred and an estimate of costs to dismantle and remove the underlying asset or to restore the underlying asset or the site on which it is located, less any lease incentives received.

The right-of-use asset is subsequently depreciated using the straight-line method from the commencement date to the earlier of the end of the useful life of the right-of-use asset or the end of the lease term. The estimated useful lives of right-of-use assets are determined on the same basis as those of property and equipment. In addition, the right-of-use asset is periodically reduced by impairment losses, if any, and adjusted for certain remeasurements of the lease liability.

The lease liability is measured at the present value of the lease payments that are not paid at the commencement date, discounted using the incremental borrowing rate. Incremental borrowing rate is the rate of interest that a lessee would have to pay to borrow over a similar term, and with a similar security, the funds necessary to obtain an asset of a similar value to the right of use asset in a similar economic environment. For its incremental borrowing rate, the Group uses its FTP, which comprises its base cost of funds with add-ons related to regulatory requirements, and term liquidity premium based on the slope of swap curve as a proxy of time value of money. The Group FTP is fully reflective of its funding profile and therefore considers it an appropriate reflection of the Group’s borrowing cost. For retail properties, property yield is added as a lease specific adjustment.

Lease payments included in the measurement of the lease liability comprise fixed payments, including in-substance fixed payments.

The lease liability is remeasured, if there is a change in future lease payments arising from a change in index-linked considerations, if there is a change in the Group’s estimate of the amount expected to be payable under a residual value guarantee, or if the Group changes its assessment of whether it will exercise a purchase, extension or termination option.

When the lease liability is remeasured in this way, a corresponding adjustment is made to the carrying amount of the right-of-use asset, or is recorded in profit or loss if the carrying amount of the right-of-use asset has been reduced to zero.

**Short-term leases and leases of low-value assets**

The Group has elected not to recognise right-of-use assets and lease liabilities for short-term leases of vehicles that have a lease term of twelve months or less and leases of low-value assets, including office equipment. The Group recognises the lease payments associated with these leases as an expense on a straight-line basis over the lease term.

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**1. Corporate information, basis of preparation and material accounting policies (continued)**

**As a lessor**

When the Group acts as a lessor, it determines at lease inception, whether each lease is a finance lease or an operating lease.

To classify each lease, the Group makes an overall assessment of whether the lease transfers substantially all of the risks and rewards incidental to ownership of the underlying asset. If this is the case, then the lease is a finance lease; if not, then it is an operating lease. As part of this assessment, the Group considers certain indicators such as, whether the lease is for the major part of the economic life of the asset.

When assets are held under a finance lease, the present value of the lease payments is recognised as a receivable at an amount equal to the net investment in the lease. The difference between the gross receivable and the present value of the receivable is recognised as unearned finance income. Lease income is included within net interest income and is recognised over the term of the lease reflecting a constant periodic rate of return on the net investment in the lease. Finance lease receivables are recognised within Loans and Advances to Customers and the related interest income within net interest income.

The Group applies the derecognition and impairment requirements in IFRS 9 to the net investments in the lease.

When the Group is an intermediate lessor, it accounts for its interests in the head lease and the sub-lease separately. It assesses the lease classification of a sub-lease with reference to the right-of-use asset arising from the head lease, not with reference to the underlying asset. If a head lease is a short-term lease to which the Group applies the exemption described above, then it classifies the sub-lease as an operating lease.

If an arrangement contains lease and non-lease components, the Group applies IFRS 15 to allocate the consideration in the contract.

The Group recognises lease payments received under operating leases as income, on a straight-line basis, over the lease term, as part of other income.

If an arrangement contains lease and non-lease components, the Group applies IFRS 15 to allocate the consideration in the contract. The Group recognises lease payments received under operating leases as income, on a straight-line basis, over the lease term, as part of other income.

The accounting policies applicable to the Group as a lessor in the comparative period were not different from IFRS 16. However, when the Group was an intermediate lessor the sub-leases were classified with reference to the underlying asset.

**(xi) Property and equipment**

Leasehold premises with initial lease terms of less than 50 years and all other equipment are stated at cost less accumulated depreciation and impairment losses. Depreciation is calculated on a straight-line basis to write off the costs of such assets to their residual value over their estimated useful lives, which are assessed annually.

Freehold premises (including land) are revalued at least annually by external professional valuers. Any accumulated depreciation (on freehold premises excluding land) at the date of revaluation is eliminated against the gross carrying amount of the asset, and the net amount is restated to the revalued amount of the asset. Any resulting increase in value is credited to OCI and shown as revaluation reserves in shareholders’ equity. Any decrease in value that offsets previous increases of the same asset are charged in OCI and debited against the revaluation reserves directly in equity while all other decreases are charged to the income statement. The revalued premises, excluding the land element, are depreciated to their residual values over their estimated useful lives, which are assessed annually.

Subsequent costs are included in the asset’s carrying amount, only when it is probable that future economic benefits associated with the item will flow to the Group and the cost of the item can be measured reliably. Property and equipment are assessed for impairment where there is an indication of impairment. Where impairment exists, the carrying amount of the asset is reduced to its recoverable amount and the impairment loss is recognised against the revaluation reserve to the extent it is available and any remainder is recognised in the income statement. The depreciation charge for the asset is then adjusted to reflect the asset’s revised carrying amount.

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# Notes to the Consolidated Financial Statements (continued)

**1. Corporate information, basis of preparation and material accounting policies (continued)**

If an item of property, plant and equipment is disposed of, any gains or losses are recognised in the profit or loss before tax. If the asset being disposed of had previously been revalued then any amount in OCI relating to that asset is reclassified directly to retained earnings on disposal rather than the income statement.

The estimated useful lives are as follows:

|  |  |
| --- | --- |
| Freehold Buildings | 50 years |
| Leasehold Buildings | 50 years or term of lease if less than 50 years |
| Office Equipment | 5 – 7 years |
| Computer Hardware | 3 – 7 years |
| Fixtures and fittings | 7 – 10 years |

**(xii) Intangible assets (other than goodwill)**

Acquired computer software is stated at cost, less amortisation and provision for impairment, if any. The external costs and directly attributable internal costs of bringing to use the computer software are capitalised where it is probable that future economic benefits that exceed its cost will flow from its use over more than one year.

Capitalised computer software has a finite life and is amortised on a straight-line basis over a period of between three to seven years.

Expenditure on internally developed software is recognised as an asset when the Group is able to demonstrate: that the product is technically and commercially feasible, its intention and ability to complete the development and use the software in a manner that will generate future economic benefits, and that it can reliably measure the costs to complete the development. The capitalised costs of internally developed software include all costs directly attributable to developing the software and capitalised borrowing costs, and are amortised over its useful life. Internally developed software is stated at capitalised cost less accumulated amortisation and any accumulated impairment losses.

Software is reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount may not be recoverable. An asset’s carrying value is written down immediately to its recoverable amount if the asset’s carrying amount is greater than its estimated recoverable amount. The estimated recoverable amount is the higher of the asset’s fair value less costs to sell or VIU.

Costs associated with research activities or maintaining computer software programmes are recognised as an expense as incurred.

**(xiii) Collateral in possession**

In certain circumstances, property is repossessed following foreclosure on loans that are in default. When a property is repossessed, the associated loan relating to that property is derecognised and any provision on that loan is reversed. On initial recognition the collateral in possession is valued at its fair value.

Subsequent to initial recognition, the property is carried at the lower of its cost and net realisable value.

**(xiv) Assets and liabilities classified as held for sale**

An asset or a disposal group is classified as held for sale if the following criteria are met:

* Its carrying value will be recovered principally through sale rather than continuing use;
* It is available for immediate sale; and
* The sale is highly probable within the next 12 months.

When assets (or disposal groups), other than financial assets as classified under IFRS 9, or rights under an insurance contract, are initially classified as held for sale, they are measured at the lower of the carrying amount or fair value less costs to sell at the date of reclassification.

Impairment losses subsequent to classification of such assets (or disposal groups) are recognised in the income statement. Increases in fair value less costs to sell of such assets (or disposal groups) that have been classified as held for sale are recognised in the income statement to the extent that the increase is not in excess of any cumulative loss previously recognised in respect of the asset (or disposal group).

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**1. Corporate information, basis of preparation and material accounting policies (continued)**

Where the above conditions cease to be met, the assets (or disposal group) are reclassified out of held for sale and included under the appropriate SOFP classifications.

Financial assets within the scope of IFRS 9, DTAs and income taxes within the scope of IAS 12 continue to be measured in accordance with these standards.

**(xv) Provisions**

A provision is recognised if, as a result of a past event, the Group has a present legal or constructive obligation that can be estimated reliably, and it is probable that an outflow of economic benefits will be required to settle the obligation. Provisions are determined by discounting the expected future cash flows at a pre-tax rate that reflects current market assessments of the time value of money and, where appropriate, the risks specific to the liability.

A restructuring provision is recognised when there is an approved detailed and formal Restructuring Plan, and the restructuring either has commenced or has been publicly announced. Future operating losses are not permitted to be recognised.

Present obligations arising under onerous contracts are recognised and measured as provisions at the present value of the lower of the expected cost of terminating the contract and the expected net cost of continuing with the contract. An onerous contract is a contract in which the unavoidable cost of meeting the obligation under the contract exceeds the economic benefits expected to be received under it.

Contingent liabilities are either possible obligations that arise from past events whose existence is dependent on whether some uncertain future events occur which are not wholly within the control of the entity or are a present obligation that arises from a past event but is not recognised because:

* It is not probable that an outflow of resources embodying economic benefits will be required to settle the obligation; or
* The amount of the obligation cannot be measured with sufficient reliability.

Contingent liabilities are not recognised but are disclosed unless the probability of their occurrence is remote.

Financial guarantees are contracts that require the Group to make specified payments to reimburse the holder for a loss that it incurs because a specified debtor fails to make payment when it is due in accordance with the terms of a debt instrument.

Loan commitments are firm commitments to provide credit under pre-specified terms and conditions.
The maximum exposure to credit loss under commitments is the contractual amount of the instrument in the event of non-performance by the other party where all counter claims, collateral or security prove worthless. The transfer of economic resources is uncertain and cannot be reasonably measured to be recognised on the SOFP.

ECL held against commitments are reported under loans and advances to customers.

Financial guarantees issued or commitments to provide a loan at a below-market interest rate are initially measured at fair value. Subsequently, they are measured at the higher of the loss allowance determined in accordance with IFRS 9 and the amount initially recognised less, when appropriate, the cumulative amount of income recognised in accordance with the principles of IFRS 15.

Other loan commitments issued are measured at the sum of (i) the loss allowance determined in accordance with IFRS 9 and (ii) the amount of any fees received, less, if the commitment is unlikely to result in a specific lending arrangement, the cumulative amount of income recognised. Derecognition policies in (d) are applied to loan commitments issued and held.

The Group has issued no loan commitments that are measured at FVTPL

**(xvi) Dividends**

Final dividends on ordinary shares are recognised in equity in the period in which they are approved by the Company’s shareholders. Interim dividends are recognised in equity in the period in which they are paid.

**(xvii) Operating segments**

An operating segment is a component of the Group that engages in business activities from which it may earn revenues and incur expenses, including revenues and expenses that relate to transactions with any of the Group’s other components, whose operating results are reviewed regularly by the Group Executive Committee (being the chief operating decision maker (CODM)) to make decisions about resources allocated to each segment and assess its performance, and for which discrete financial information is available. Transactions between the operating segments are on normal commercial terms and conditions unless stated otherwise. Internal charges and transfer pricing adjustments have been reflected in the performance of each segment. Revenue from external parties is measured in a manner consistent with the income recognition policy of the Group.

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# Notes to the Consolidated Financial Statements (continued)

**1. Corporate information, basis of preparation and material accounting policies (continued)**

**(xviii) Sales and repurchase agreements**

Financial assets may be lent for a fee or sold subject to a commitment to repurchase them (“repos”). Such assets are retained on the SOFP when substantially all the risks and rewards of ownership remain with the Group. The assets are reclassified as pledged assets when the transferee has the right by contract to sell or repledge the collateral. The liability to the counterparty is included separately on the SOFP as appropriate in either Deposits by banks or Customer accounts depending on whether the counter-party is a bank or not.

Similarly, where financial assets are purchased with a commitment to resell (“reverse repos”), or where the Group borrows financial assets but does not acquire the risks and rewards of ownership, the transactions are treated as collateralised loans, and the financial assets are not included in the SOFP. The collateralised loan asset is included separately on the SOFP as appropriate in either Loans and advances to banks or Loans and advances to customers.

The difference between the sale and repurchase price is recognised in net interest income over the life of the agreements using the EIR.

In certain circumstances, the Group pledges collateral in respect of liabilities or borrowings. Collateral pledged in the form of securities or loans and advances continues to be recorded on the SOFP. Collateral placed in the form of cash is recorded in loans and advances to banks or customers. Any interest receivable arising is recorded as interest income.

**(xix) Collateral**

The Group enters into master agreements with counterparties to ensure that in the event of a default, all amounts outstanding with those counterparties will be settled on a net basis. The Group obtains collateral in respect of customer liabilities where this is considered appropriate. The collateral normally takes the form of a lien over the customers’ assets and gives the Group a claim on these assets for both existing and future liabilities. The collateral is not recorded on the Group’s SOFP.

The Group also receives collateral in the form of cash or securities in respect of other credit instruments, such as sale-and-repurchase contracts and derivative contracts, in order to reduce credit risk. Collateral received in the form of securities is not recorded on the SOFP. Collateral received in the form of cash is recorded on the SOFP, with a corresponding liability recognised within deposits from banks or deposits from customers. Any interest payable arising is recorded as interest expense.

**(xx) Offsetting**

Financial assets and liabilities are offset and the net amount reported in the balance sheet when there is currently a legally enforceable right of set off and there is an intention to settle on a net basis, or realise the asset and settle the liability simultaneously. No impairment loss allowance for ECL is recognised on a financial asset, or portion thereof, which has been offset.

**1.6 Application of new and revised IFRS**

In 2023, the Group assessed the impact of new and revised pronouncement of IFRSs which took effect during the year. The changes to IFRSs during 2023 did not have material impact on the Group’s financial statements. The Group has not early adopted any of the changes described below.

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**1. Corporate information, basis of preparation and material accounting policies (continued)**

**1.7 Impact of other accounting standards with effective periods beginning on or after 1 January 2023.**

The following table outlines the new pronouncements coming into effect for accounting periods on or after 1 January 2023 and are not deemed to have a significant impact on the financial statements.

|  |  |  |  |
| --- | --- | --- | --- |
| **Accounting Standard**  **Update** | **Description of Change** | **Key impacts for PTSB** | **Effective**  **Date** |
|  |  |  |  |
| **IFRS 17 ‘Insurance Contracts’** | Clarifies how to measure insurance liabilities in order to achieve a consistent basis of accounting for insurance contracts. | This new standard has no material impact on current or future reporting. PTSB has no insurance contracts. | Annual periods beginning on or after 1 January 2023. |
| **Amendments to IFRS 17 (Insurance contracts)** | Amendments are intended to clarify some of the implementation challenges faced in the implementation of IFRS 17 Insurance contracts. | This amendment has no material impact on current or future reporting. PTSB has no insurance contracts. | Annual periods beginning on or after 1 January 2023. |
| **Extension of the Temporary Exemption from Applying IFRS 9 (Amendments to IFRS 4)** | Amendment changes the fixed expiry date for the temporary exemption in IFRS 4 Insurance Contracts from applying IFRS 9 Financial Instruments. | This amendment has no material impact on current or future reporting. PTSB has no insurance contracts. | Annual periods beginning on or after 1 January 2023. |
| **Disclosure of Accounting Policies (Amendments to IAS 1 and IFRS Practice Statement 2)** | Amendments are intended to help preparers in deciding which accounting policies to disclose in their financial statements. | This amendment has no material accounting policy impact on current or future reporting. | Annual periods beginning on or after 1 January 2023. |
| **Amendments to IAS 8 – Definition of Accounting Estimates** | The amendment updates the definition of accounting estimates “accounting estimates are monetary amounts in the financial statements that are subject to measurement uncertainty”. | This amendment has no material impact on current or future reporting. | Annual periods beginning on or after 1 January 2023. |
| **Amendments to IAS 12 – Deferred Tax related to Assets and Liabilities arising from a Single Transaction** | The amendments clarify that the initial recognition exemption does not apply to transactions in which equal amounts of deductible and taxable temporary differences arise on initial recognition. | See note 27 for details on the impact of this amendment. | Annual periods beginning on or after 1 January 2023. |
| **Amendments to IAS 12 – International Tax Reform — Pillar Two Model Rules** | Provide a temporary exception to the requirements regarding deferred tax assets and liabilities related to pillar two income taxes. | This amendment has no material impact on current reporting period but this decision will be kept under review for future reporting periods. | Annual periods beginning on or after 1 January 2023. |

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# Notes to the Consolidated Financial Statements (continued)

**1. Corporate information, basis of preparation and material accounting policies (continued)**

**1.8 Impact of other accounting standards with effective periods beginning on or after 1 January 2024.**

The following table outlines the new pronouncements coming into effect for accounting periods on or after 1 January 2024 and are not deemed to have a significant impact on the financial statements.

|  |  |  |  |
| --- | --- | --- | --- |
| **Accounting Standard**  **Update** | **Description of Change** | **Key impacts for PTSB** | **Effective**  **Date** |
|  |  |  |  |
| **Amendment to IAS 1 – Classification of Liabilities as Current or Non-current** | Clarifies that the classification of liabilities as current or non-current should be based on rights that exist at the end of the reporting period. | This amendment is expected to have no material impact on current or future reporting. | Annual periods beginning on or after 1 January 2024. |
| **Lease Liability in a Sale and Leaseback (Amendments to IFRS 16)** | Clarifies how to measure sales in a sales and lease back agreement. The aim is to ensure it meets the requirements of IFRS15 revenue recognition. | This amendment is expected to have no material impact on current or future reporting. | Annual periods beginning on or after 1 January 2024. |
| **Non-current Liabilities with Covenants (Amendments to IAS 1)** | Clarifies how conditions with which an entity must comply within twelve months after the reporting period affect the classification of a liability. | This amendment is expected to have no material impact on current or future reporting. | Annual periods beginning on or after 1 January 2024. |
| **Supplier Finance Arrangements (Amendments to IAS 7 and IFRS 7)** | Provides disclosure requirements, and ‘signposts’ within existing disclosure requirements, that ask entities to provide qualitative and quantitative information about supplier finance arrangements. | This amendment is expected to have no material impact on current or future reporting. | Annual periods beginning on or after 1 January 2024. Not yet endorsed by the EU. |
| **Lack of Exchangeability (Amendments to IAS 21)** | Provides guidance to specify when a currency is exchangeable and how to determine the exchange rate when it is not. | This amendment is expected to have no material impact on current or future reporting. | Annual periods beginning on or after 1 January 2025. Not yet endorsed by the EU. |

**2. Critical accounting estimates and judgements**

The preparation of these consolidated financial statements, in conformity with IFRS, requires Management to make assumptions, estimates and judgements that affect the reported amounts of income, expenses, assets and liabilities and the accompanying disclosures. Uncertainty about these assumptions and estimates could result in outcomes that may require a material adjustment to the carrying amount of the assets or liabilities affected in future periods.

The current economic climate, with interest rate increases and high inflation, elevates the uncertainty associated with judgements, estimates and assumptions made by Management. The Irish economy demonstrated recovery post Covid and resilience in the current economic climate in 2023. The results of the actions taken by the Government, EBA and CBI point toward a positive trajectory of recovery. The Directors and Management, however, remain cautious and risk remains in the medium to long-term that the Irish Banking sector will continue to face challenges, particularly due to higher capital requirements and new and emerging risks.

While the actual results may differ from the estimates made, the Directors believe that they are reasonable in the current circumstances based on the best available information at the date of the approval of these consolidated financial statements.

Assumptions, estimates and judgements are revised on an ongoing basis and where necessary are revised to reflect current conditions and updated information.

Critical accounting estimates and judgements made by Management in applying accounting policies are set out below.

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**2. Critical accounting estimates and judgements (continued)**

**(a) Allowance for credit losses under IFRS 9**

IFRS 9 requires an impairment allowance to be recorded for ECL on financial assets regardless of whether there has been an actual loss event. There is a requirement to track and assess changes in credit risk on financial instruments since origination and determine whether the credit risk on those financial instruments has increased significantly since initial recognition.

Government-led customer support initiatives in response to the pandemic have weakened established relationships between model inputs and outputs, reducing the ability to forecast using models alone. In addition, models are constructed based on a single economic cycle. As a result, a greater level of management judgement is required to reflect the current nature and uncertainty of the economic outlook.

The following concepts introduce significant judgement within impairment and have a tangible impact on the level of ECL allowances.

***Determination of significant increase in credit risk (SICR)***

The determination of whether a loan has experienced a significant increase in credit risk may have a material impact on the level of ECL impairment allowance as a 12-month ECL is recognised for Stage 1 loans whereas a lifetime ECL is recognised for Stage 2 loans.

Migration of loans between Stage 1 and Stage 2 can cause some volatility in the amount of the recognised ECL allowances and the provision for expected credit losses in any accounting period.

The Group has relied on a number of measures including delinquency, forborne status, risk grade, change in remaining lifetime Probability of Default (PD) and PD at maturity to determine SICR.

At December 2023, management judgement has been applied to specified non-standard mortgages classified as Stage 1 by Impairment models and these loans were transferred to Stage 2 with a lifetime impairment loss allowance applied. The impact of this staging adjustment is a c.€94m increase in Stage 2 volumes.

***Forward Looking Information (FLI)***

The Group has adopted an ECL framework that reflects a component approach using PD, EAD and LGD components calibrated for IFRS 9 purposes. To adequately capture lifetime ECL, the Group also modelled early redemptions as a separate component within the ECL calculation.

Judgement is combined with statistical evidence in determining which forward-looking variables are relevant for the Group’s loan portfolios and in determining the extent by which through-the-cycle parameters should be adjusted for FLI to determine point-in-time parameters.

Changes in FLI variables applied to convert through-the-cycle PD and LGD into point-in-time parameters can either increase or decrease ECL impairment allowances in a particular accounting period. On update, increases in the level of optimism in the FLI variables will cause a decrease in ECL while increases in the level of pessimism in the FLI variables will cause an increase in ECL. These movements could be significant in the accounting period of update.

The estimation and application of FLI requires significant judgement. In its calculation of ECL, the Group considers multiple scenarios and possible outcomes together with their probability of occurrence. Scenarios are designed to capture a range of possible outcomes. Each macroeconomic scenario in the Group’s ECL calculation includes a projection of all relevant macroeconomic variables applied in the models for a five year period (where the relevant period extends to five years), subsequently reverting to long-run averages.

The Group’s approach applies extreme-but-plausible economic scenarios (i.e. underpinned by historical evidence) to estimate the distribution of ECL to which the Group is exposed. Using statistical techniques combined with expert credit judgement the Group then formulates an unbiased probability weighted estimate of ECL at the reporting date.

Three scenarios are currently considered in the Group’s calculation of ECL at the reporting date. The base scenario is used for financial planning purposes. The Group considers one scenario that represents a macroeconomic environment that is more favourable to the central scenario and one scenario that represents a macroeconomic environment that is less favourable to the central scenario.

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# Notes to the Consolidated Financial Statements (continued)

**2. Critical accounting estimates and judgements (continued)**

The following table details the key macroeconomic variables applied to model credit losses together with the associated percentiles and probability weightings for Stages 1 and 2 at 31 December 2023. Macroeconomic scenarios were most recently updated in December 2023. The update in the Base Case Scenario reflects lower CPI growth as inflationary forces dissipate in the first forecast year and also a return to forecasted house price growth due to current property prices supports. IFRS 9 Upside and Downside scenarios have been updated to present extreme ‘1-in-20’ scenarios relative to the updated Base scenario. Given the severity of these scenarios (5th Percentile upside and 95% Percentile downside), their combination captures the macroeconomic uncertainty arising from the current economic environment.

|  |  |  |  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- | --- | --- | --- |
|  | **31 December 2023** | | | | **31 December 2022** | | | |
|  | **Base Case** | | **Upside Scenario** | **Downside Scenario** | **Base Case** | | **Upside Scenario** | **Downside Scenario** |
|  | **Average value over Year 1** | **Average value over the forecast period** | **Average value for the forecast period** | **Average value over the forecast period** | **Average value over Year 1** | **Average value over the forecast period** | **Average value over the forecast period** | **Average value over the forecast period** |
|  |  |  |  |  |  |  |  |  |
| **Percentile** |  | **50th** | **5th** | **95th** |  | 50th | 5th | 95th |
| **Scenario Probability Weighting** |  | **54%** | **23%** | **23%** |  | 54% | 23% | 23% |
|  |  |  |  |  |  |  |  |  |
| **Irish Residential House Prices** | **2%** | **2%** | **12%** | **-10%** | 0% | 2% | 12% | -10% |
| **Irish Unemployment** | **6%** | **5%** | **4%** | **11%** | 7% | 5% | 4% | 11% |
| **Irish GDP** | **3%** | **3%** | **6%** | **-2%** | 4% | 3% | 6% | -2% |
| **Consumer Price Index** | **3%** | **2%** | **2%** | **4%** | 6% | 3% | 2% | 4% |
| **ECB Base Rate** | **4%** | **3%** | **1%** | **4%** | 3% | 3% | 1% | 3% |

The Base, Upside and Downside scenarios are described as follows:

**Base scenario**

In the base scenario, the outlook for the global economy enters a new critical phase in 2024, with growing expectations for faster rate cuts and lower interest rates in the next year. However, the multiyear volatility in the international economy continues, from the sharp rebound in global economic activity from the impact of COVID, driving the biggest inflationary shock since the 1970s in 2022, and the most aggressive monetary response from global central banks in recent history. The expectation is that 2024 will bring both the top of the interest cycle but also a series of rate cuts, as inflationary forces dissipate.

Property prices have now reached the peak last seen in April 2007, although wages are significantly ahead of that period in 2023, and the number of households in the economy has grown by c.400,000 with new housing supply meeting a fraction of demand. Underlying driving forces, such as a) decade of under supply of housing (with 2023 falling short of output forecasts), b) strong population growth through inward migration, c) record rental values, d) an influx of Ukrainian war refugees and e) exceptionally strong construction price increases, are expected to support property prices in the medium term.

On unemployment, the Baseline model reflects no major change in the outlook on unemployment numbers.

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**2. Critical accounting estimates and judgements (continued)**

**Upside scenario**

This is an extreme positive scenario developed to reflect a much stronger outcome for the Irish economy than in the base scenario. There is both historical context and statistical backing to the key forecasts, but at a positive extremity.

Average GDP growth over the forecast period is 6%, which is higher than the average of 3.9% for the Irish economy since 1950. The outlook reflects an extreme positive of effective full employment.

Consistent with the longer term nominal house price average gain of 9.3% since 1970 (Irish property prices are 50X higher than in 1970 in nominal terms) and 6.4% globally during that period, the HPI forecast for the extreme positive scenario, puts average HPI increases during the scenario under review, at 12% per annum.

Substantially below trend CPI growth returns in the Irish economy over the forecast horizon, with inflation trends remaining highly supportive of economic growth.

**Downside scenario**

The Downside scenario is an extreme scenario backed by Irish historical context and international comparatives. The scenario captures a statistical extreme in unemployment, GDP and HPI, while maintaining credibility as a single scenario. A prolonged period of mid teen unemployment, extends quickly, reaching a peak of 15% in the second year.

Five years of sub normal growth across the forecast horizon in 2024 to 2028, shows a sharp reversal from current expected growth levels and is significantly below the 3.9% average GDP growth seen in the Irish economy since 1950. GDP falls a low point of minus 5% over the forecast period.

The threat of CPI moving ahead at a much faster pace than expected, is a key feature of this 1 in 20 scenario for this period, acknowledging the weakness in the global supply chain, and the impact of the Ukraine /Russian conflict which has pushed inflationary forces to 40 year highs in 2022.

The Group applies statistical techniques combined with expert credit judgement to formulate an unbiased probability weighted estimate of ECL at the reporting date. A review of the methodology to calculate the final weighted estimate of ECL based on three scenario inputs (Base, Upside and Downside scenarios) by reference to challenger methods and supplementary benchmarks was conducted in H2 2023. The review concluded that the methodology remains in compliance with IFRS 9.

Given the relative sizes of the portfolios, the key judgemental area for the Group is in relation to the level of ECL calculated for the residential mortgage portfolio.

Determining probability weightings of the scenarios and forecasting FLI in respect of those scenarios requires a significant degree of Management judgement. The reported ECL allowance is impacted by the probability weighting attributed to each macroeconomic scenario.

If the Group were to only use its Base Case Scenario for the measurement of ECL for the secured mortgage portfolio, excluding Management’s adjustment to modelled outcomes, the ECL impairment allowance would be €113m less than reported at 31 December 2023.

Similarly, excluding Management’s adjustment to modelled outcomes, if the Group were to only apply its Upside Scenario for the measurement of ECL for the secured mortgage portfolio, the ECL impairment allowance would be €150m less than reported at 31 December 2023. Whereas, if the Group were to only use its Downside Scenario, the ECL impairment allowance would be €391m greater than reported at December 2023.

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# Notes to the Consolidated Financial Statements (continued)

**2. Critical accounting estimates and judgements (continued)**

The adequacy of ECL allowance is reviewed by the BAC on a half-yearly basis.

The Bank has determined that a pre-model adjustment be required to adjust the relationship between the historical reference point and the forecast in the determination of Forward-looking Probability of Default, due to the level of growth experienced at the reference point (December 2021).

At 31 December 2023, the total impairment provision included €135m of management’s adjustments to modelled outcomes (31 December 2022: €137m) which primarily comprises the following:

* €50m of Management’s adjustment in respect of Stage 3 residential mortgage loans that are in default for a prolonged period and for which Management consider the modelled impairment to be insufficient to cover resolution.
* Management are of the view that the modelled impairment allowance may not fully reflect expected credit losses for certain cohorts of borrowers. The Groups IFRS9 models are constructed based on a single economic cycle covering a period of low and stable inflation rates. In addition, post pandemic demand as a result of government-led supports and economic stimulus has weakened the relationships between model inputs and outputs. At the reporting date, a €29m management overlay is held for risk.
* €13m overlay to reflect limitations associated with using internal models in the calculation of impairment allowance on recently acquired portfolios (31 December 2022: nil)
* A €44m overlay to reflect the uncertainty associated with the current economic headwinds as a result of the increasing interest rate environment. ECB rates rose by 2% in the year. The overlay comprises of €10m in respect of the consumer portfolio, €17m in respect of the commercial portfolio and €17m in respect of the residential mortgage portfolio. At December 2023, model results capture a greater degree of uncertainty risk.

**(b) Deferred taxation**

At 31 December 2023, the Group had a net deferred tax asset of €309m (31 December 2022: €309m), see Note 27 for further details.

Deferred tax assets are recognised only to the extent that it is probable that future taxable profits will be available against which the asset can be utilised. The recognition of a deferred tax asset relies on Management’s judgements surrounding the probability and adequacy of future taxable profits and the reversals of existing taxable temporary differences.

The most important judgement relates to Management’s assessment of the recoverability of the deferred tax asset relating to carried forward tax losses, being €323m at 31 December 2023. It should be noted that the full deferred tax asset on tax losses relates to tax losses generated in the PTSB legal entity (i.e. no deferred tax asset is being recognised on tax losses carried forward in any other Group company).

The assessment of recoverability of this asset requires significant judgements to be made about the projection of long-term profitability because of the period over which recovery extends. In addition, given PTSB’s history of recent losses, in accordance with IAS 12, there must be convincing other evidence to underpin this assessment.

In making the assessment, the Board considered the following factors:

* The current macroeconomic environment and external forecasts for the Irish economy particularly in light of the geopolitical environment, the forecast interest rate rises and inflationary risks;
* The current expected trajectory of the Group’s financial performance;
* The impairment performance;
* The Group’s projected liquidity and capital position;
* The absolute level of deferred tax assets on tax losses compared to the Group’s equity;
* The quantum of profits required to be generated to utilise the tax losses and the extended period of time over which these profits are projected to be generated;
* The challenge of forecasting over an extended period and in particular taking account of external factors such as global political uncertainty, the level of competition and disruptors to the market and market size;

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**2. Critical accounting estimates and judgements (continued)**

* Consideration of the assumptions underpinning the Group’s financial projections (on which analysis of the recoverability of the deferred tax asset on tax losses are based). The key relevant assumptions considered being:
  + No material change to the Group’s business activities in the medium term;
  + Further progress in addressing the Group’s non-performing assets;
  + Net Interest Margin, which has benefitted from increasing interest rates, is also expected to be positively impacted by the evolution of the Group’s lending book as new lending volumes are added and lower yielding tracker mortgages pay down; however, further material reductions in cost of funds are considered unlikely;
  + An expectation that mortgage market size will continue to return to normalised levels of activities
  + Continued focus on cost management; and
  + The cost of risk will continue its return to normalised levels reflecting the Group’s assessment of the medium to long term average; and
* Consideration of forecasting risks, including sensitivity analysis on the financial projections, such sensitivity analysis including the effect of higher than expected impairments, cost of funds or operating expenditure, and lower than expected asset yields, new lending or ECB rates.

Taking the above factors into account, and in the absence of any expiry date for the utilisation of carried forward tax losses in Ireland, the Board have concluded that it is more likely than not that there will be sufficient taxable profits against which the losses can be utilised and on the basis of the assessment above, continue to recognise €323m of a deferred tax asset on tax losses on the statement of financial position as at 31 December 2023.

In this regard, the Group has carried out an exercise to determine the likely number of years required to utilise the deferred tax asset arising on tax losses carried forward. Based on the Group’s latest forecast plans to 2027 and assuming a level of profitability growth consistent with GDP growth of approximately 2.5%, it will take c. 11 years for the deferred tax asset on tax losses of €323m to be utilised. A level of profitability consistent with GDP growth continues to be considered by Management to be appropriate given the Group’s primarily domestic retail focus and the expectation arising therefrom that, over the long-term, the Group’s performance would be expected to broadly track the performance of the Irish economy, with modest GDP growth expected over the medium term. Management are of the view that a long-term assumed growth rate of 2.5% is not unreasonable in this context.

IFRS does not allow for the deferred tax asset recognised to be discounted notwithstanding that it is likely to take a number of years for it to be recovered.

The expected period of time to full utilisation of the deferred tax asset has increased since 31 December 2022 from 10 to 11 years. This is mainly due to forecast interest rate rises and the impact of the Ulster Bank transaction. These revised profitability figures also impact the assumed long-term projections for the Group with the result that the expected utilisation period has decreased. Assumptions underpinning the deferred tax asset recoverability analysis are broadly in line with prior periods.

It should be noted that Management make certain judgements in the process of applying the Group’s accounting policies which may impact on amounts recognised in the financial statements and consequently on taxable profits and the utilisation of tax losses. As set out in note 27, analysis carried out demonstrates that were certain adverse events to arise (see below for further detail of the adverse events considered) it continues to be Management’s view that there would be sufficient future taxable profits against which the full quantum of tax losses carried forward could be utilised, albeit that the period of time over which such utilisation would occur would be extended.

It should be further noted that the analysis of the estimated utilisation of the deferred tax asset arising on tax losses carried forward in PTSB is based on the current business model of the Group.

The recognition of this asset is dependent on the Group earning sufficient profits to utilise the tax losses. The quantum of and timing of these profits is a source of significant estimation uncertainty. However, as a principle, the Group is expecting to be profitable in the medium term. Consequently the key uncertainty relates principally to the time period over which these profits will be earned. Whilst the Group may be more or less profitable in certain periods owing to various factors such as the interest rate environment, loan loss provisions, operating costs and the regulatory environment, Management expect that, notwithstanding these, the Group will be profitable over the long term. Consequently, any change to these factors which would ultimately impact on profitability, are highly subjective, but will only impact on the time period over which this asset is recovered.

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# Notes to the Consolidated Financial Statements (continued)

**2. Critical accounting estimates and judgements (continued)**

As set out above, in assessing the appropriateness of recognising a deferred tax asset on tax losses carried forward, Management has considered the impact of various stress case scenarios on the period of recoverability. The three scenarios identified as having potentially significant implications for the deferred tax asset recoverability are (i) adverse changes in the interest rate environment, (ii) increased impairment charges and (iii) increases in operating costs. These stress case scenarios are intended to simulate a situation where there is an economic downturn. If any one of the stress case scenarios were to occur, within a reasonably possible range, it is our expectation that the time period over which these assets might be recovered could extend by 1 year. If all adverse assumptions were to arise the period of recoverability would be extended by 3 years (i.e. full utilisation by 2037). However, Management consider this scenario unlikely. Changes in these assumptions are most impacted by changes to house prices and unemployment, which represent the majority of any expected stress loss which could occur. This position will continue to be reviewed for each reporting period; however, much of this estimation uncertainty may not be resolved for a number of years. However, as noted, based on the Group’s latest forecast plan, it is Management’s estimate that the expected time period for recovery of the deferred tax asset on tax losses to be 11 years, i.e. full utilisation is expected by 2034.

**(c) Fair Value of Financial instruments**

The Group’s accounting policy for the determination of fair value of financial instruments is set out in note 1(vii)(e). The best evidence of fair value is quoted prices in an active market. The absence of quoted prices increases reliance on valuation techniques and requires the use of judgement in the estimation of fair value. This judgement includes evaluating available market data, determining the expected cash flows for the instruments, as well as identifying and applying an appropriate discount rate and credit spread.

Valuation techniques that rely on non-observable data require a higher level of Management judgement in estimating the fair value compared to those based on observable data.

The quality of market data, valuation techniques and other inputs into the valuation models used are subject to internal review and approval.

The Group carries certain financial assets at fair value. In estimating the fair value of these assets and derivatives, the Group seeks to use quoted market prices (level 1). Where quoted market prices are not available, the Group uses internally developed valuation models and valuations from external experts. Inputs to these models are taken from observable market data where possible (level 2) but where this is not possible, a degree of judgement is used (level 3). Such judgement considerations typically include items such as interest rate yield curves, equity prices, option volatilities and currency rates.

Further details of the fair value of financial assets and liabilities are set out in note 37.

**(d) Business Combination Accounting**

Business combination accounting was achieved and accounted for in the 2022 financial statements in relation to the acquisitions from Ulster Bank and is therefore not considered to be a critical accounting judgement in the 2023 financial statements. However, business combination accounting required Management to make certain critical accounting estimates being the fair value of the assets acquired including derivatives. This was relevant for the 2023 financial statements as the transfer of the remaining Retail lending, SME, Asset Finance and Branch Property assets occurred during the year. Management engaged the services of independent third-party valuers to provide valuations of the assets being transferred in the transaction. The fair value of the branch properties was determined using the open market prices. As there was no observable market price for the loans (Level 3), their fair value was calculated using discounted cashflow model and included calculating the expected contractual cash flows of the assets and applying the following to the portfolio of assets; prepayment rate, redemption rate, transition rate (from fixed to variable rates and vice versa), probability of default (PD) and loss given default assumptions, servicing cost, risk weights based on the asset characteristics and a discount rate based on cost of funding, capital and targeted capital ratio.

See notes 3 and 37 for sensitivities relating to the fair values.

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**2. Critical accounting estimates and judgements (continued)**

**(e) Impairment review of its subsidiary undertaking**

The Company carries its investment in its subsidiary undertaking at cost and reviews whether there is any indication of impairment at each reporting date. Impairment testing involves comparing the carrying value of the investment to its recoverable amount. The recoverable amount is the higher of the investment’s fair value or its value-in-use (VIU).

An impairment charge arises if the carrying value exceeds the recoverable amount and where the carrying value is not supported by the estimated discounted future cash flows of the underlying business. Management note that the market capitalisation of the Group is lower than its net assets. It is noted that the market capitalization does not include a control premium. The recoverable amount of the investment is the higher of its fair value less costs to sell or it’s VIU. The carrying value of the investment in PTSB was €2,346m as at 31 December 2023. The recoverable amount based on the VIU s in excess of the carrying amount. On the basis that the VIU in excess of the carrying value no impairment charge is required (31 December 2022: no impairment charge). In 2022 management considered whether a reversal of impairment charge from previous years is appropriate. Having reviewed external and internal information management noted that there had been a significant change in the value of the asset, primarily due to the increased profitability as a result of the Ulster Bank transaction and increased interest rates. On this basis, management were satisfied there was sufficient headroom to take a full write back of the previous impairment charges of €697m in 2022.

The VIU is the present value of the future free cash flows expected to be derived from the investment, based upon a VIU calculation discounted at an appropriate rate for the investment.

The recoverable amount reflecting Management’s best estimate is sensitive to changes in the following key assumptions:

**Cash flow forecasts**

Cash flow forecasts are based on internal management information used for strategic planning for a period of up to five years, after which a long-term growth rate appropriate for the business is applied. The key cash flows in these forecasts are as follows:

* Forecasted net lending growth, which is based on historical experience of the Group, strategic priorities and direction;
* Forecasted SME business and increase in fee based income portfolio based on the targets for the coming years;
* Increase in the loan book as a result of the Ulster Bank business combination;
* Increase in revenue due to interest rate increases;
* Operating profits based on historical experience and average margins
* Impairment charge based on historical experience and forecasted general macro-economic outlook;
* Deposits projections based on the liquidity funding needs of the Groups; and
* Issuance / redemptions of the debt issued and other capital raising activities.

The projected cash flows are stress tested with actual performance and verifiable economic data annually to reflect current market conditions and Management’s best estimates of future projections.

**Growth rate**

Growth rate is determined by reference to long-term economic growth and does not exceed the relevant long-term average growth rate of the industry in which it operates. A growth rate of 2.5% was used.

**Discount rate**

The discount rate used is a post-tax weighted average cost of capitalof the Group of 11.5% (2022: 10%) as the cash flows used in impairment assessment are pre-tax cash flows. The discount rate includes an additional risk premium to account for various specific risks. These specific risks are not reflected in the cash flows projected for impairment analysis.

The discount rate is used for various internal pricing models and is benchmarked with the industry averages to cater for the any changes in risk profile of the Group.

The Group uses pre-tax discount rate as the cash flows generated by the subsidiary are pre tax cash flows.

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# Notes to the Consolidated Financial Statements (continued)

**2. Critical accounting estimates and judgements (continued)**

**Sensitivity analysis**

The impact of changes in the growth rate, the discount rate and cash flows has been assessed by the Directors:

* A decrease in ECB interest rate of 100bps would result in a VIU in excess of the carrying value after impairment write-back, resulting in no impairment charge;
* An increase in operating expenses of €20m per annum, would result in a VIU in excess of the carrying value after impairment write-back, resulting in no impairment charge;
* An increase of 1% in long-term growth rate would result in a VIU in excess of the carrying value after impairment write-back, resulting in no impairment charge;
* A decrease of 1% in long-term growth rate would result in a VIU in excess of the carrying value after impairment write-back, resulting in no impairment charge;
* An increase of 1% in the discount rate would result in a VIU in excess of the carrying value after impairment write-back, resulting in no impairment charge; and
* A decrease of 1% in the discount rate would result in a VIU in excess of the carrying value after impairment write-back, resulting in no impairment charge.

**3. Business combination**

On 7 November 2022 the Group achieved business combination accounting when €5.2bn of the Retail business assets and significant processes were acquired by the Bank from Ulster Bank Ireland DAC (‘Ulster’) thereby legally binding the Bank to acquire the remaining Retail, Asset Financing and SME assets. The remaining assets to be transferred were recognised initially as Forward Contract Derivatives as the Group had committed to purchase these as part of the business combination.

The Group also recognised a contingent liability to pay an equity cash consideration amount based on 4.04% of the Banks ordinary shares (after the issuance of shares on the acquisition date of 7 November 2022) using a volume weighted average price (VWAP) of the Banks ordinary shares for a period of 60 days post the acquisition date. This liability was settled in January 2023 when cash of €41m was paid to NatWest. This resulted in a loss recognised in Net other operating income in 2023 of €2m.

The following transfers of assets from Ulster occurred during the year ended 31 December 2023. This resulted in the settlement of the associated Forward Contract Derivatives and a gain of €5m was recognised in Net other operating income due to changes in the amount of assets acquired and fair value of the assets acquired on the acquisition dates.

* The Branch Properties (including associated employees) transferred in January 2023 and €9m cash was paid to Natwest. This resulted in an increase in Property, Plant and Equipment of €9m (Forward Contract Derivative liability 31 December 2022: €nil).
* The SME business assets (including associated employees) transferred in February and June 2023 and €164m cash was paid to Natwest. This resulted in an increase in Loans and Advances to Customers of €154m (Forward Contract Derivative liability 31 December 2022: €10m).
* The remaining Retail business assets transferred in May 2023 and €923m cash was paid to Natwest. This resulted in an increase in Loans and Advances to Customers of €922m (Forward Contract Derivative liability 31 December 2022: €nil).
* The Asset finance business assets (including associated employees) transferred in July 2023 and €500m cash was paid to Natwest. This resulted in an increase in Loans and Advances to Customers of €504m. (Forward Contract Derivative liability 31 December 2022: €2m)

No further transfer of assets is set to occur in relation to the transaction and no further amounts are owed to Natwest as part of the acquisition as at 31 December 2023.

**4. Operating segments**

The Group reports one operating segment which is in accordance with IFRS 8 ‘Operating segments’.

In line with IFRS 8, the Group also reports revenue from external customers for each major group of products and services. The amount of revenue reported is based on the financial information used to produce the Group’s financial statements. The Group also reports revenue and non-current assets on a geographical basis; Ireland and Isle of Man (IOM).

The ExCo as the Chief Operating Decision Maker (CODM) is responsible for implementing the strategic management of the Group as guided by the Board. The ExCo reviews key performance indicators and internal management reports on a monthly basis.

The Group has assessed its operating segments and continues to be satisfied that there is only one operating segment based on reporting to the CODM, in accordance with IFRS 8.5. The requirements of IFRS 8 will continue to be assessed on an ongoing basis as the Group’s business develops.

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**4. Operating segment (continued)**

**4.1 Revenue from external customers split by products and services**

The sources from which the Group earns external revenue are: interest income, fee and commission income, net trading income, and other operating income. Total revenue from external customers was €870m (2022: €501m). The main products from which the Group earns external revenue include: mortgages; consumer finance; and treasury assets. The interest income from these products is set out in the table below. Net interest income from external customers split by product:

|  |  |  |
| --- | --- | --- |
|  | **31 December 2023** | **31 December 2022** |
|  | **€m** | **€m** |
|  |  |  |
| Mortgages | **611** | 354 |
| Consumer finance\* | **50** | 33 |
| Treasury assets | **36** | 11 |
| Wholesale funding | **81** | 19 |
| **Total** | **778** | 417 |

\*Consumer Finance comprises income from term loans, credit cards, overdrafts and asset financing.

**4.2 Profit for the year based on geographical location**

During the years ended 31 December 2023 and 31 December 2022, the majority of the Group’s profit was incurred in Ireland. Immaterial losses (less than €1m) were incurred outside of Ireland in the Group’s IOM subsidiary PBI Ltd during the years ended 31 December 2023 and 31 December 2022. PBI Ltd entered liquidation on 20 December 2023.

**4.3 Assets and liabilities based on geographical location**

|  |  |  |  |  |
| --- | --- | --- | --- | --- |
| **31 December 2023** | **Ireland** | **IOM\*** | **Of which inter-group balances** | **Total** |
|  | **€m** | **€m** | **€m** | **€m** |
|  |  |  |  |  |
| **Assets** |  |  |  |  |
| Held for sale | **12** | **-** | **-** | **12** |
| Other assets | **27,743** | **-** | **-** | **27,743** |
| **Total segment assets** | **27,755** | **-** | **-** | **27,755** |
|  |  |  |  |  |
| **Total segment liabilities** | **25,336** | **-** | **-** | **25,336** |
| **Capital expenditure** | **100** | **-** | **-** | **100** |

\*This is based on geographical locations and reflects Group intercompany activity with PBI Ltd, which entered liquidation on 20 December 2023.

|  |  |  |  |  |
| --- | --- | --- | --- | --- |
| **31 December 2022** | **Ireland** | **IOM\*** | **Of which inter-group balances** | **Total** |
|  | **€m** | **€m** | **€m** | **€m** |
|  |  |  |  |  |
| Assets |  |  |  |  |
| Held for sale | 18 | - | - | 18 |
| Other assets | 25,914 | 1 | (56) | 25,915 |
| Total segment assets | 25,932 | 1 | (56) | 25,933 |
|  |  |  |  |  |
| Total segment liabilities | 23,534 | 1 | (56) | 23,535 |
| Capital expenditure | 112 | - | - | 112 |

\*This is based on geographical locations and reflects Group intercompany activity with PBI Ltd.

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# Notes to the Consolidated Financial Statements (continued)

**5. Net interest income**

**(i) Interest income**

|  |  |  |
| --- | --- | --- |
|  | **Year ended** | **Year ended** |
|  | **31 December 2023** | **31 December 2022** |
|  | **€m** | **€m** |
|  |  |  |
| **Interest income** |  |  |
| Loans and advances to customers | **649** | 387 |
| Loans and advances to banks | **81** | 15 |
| Debt securities and other fixed-income securities | **36** | 11 |
| Deposits from banks | **-** | 4 |
| Interest income calculated using the effective interest rate method | **766** | 417 |
| Other interest income\* | **12** | - |
| Interest income | **778** | 417 |
|  |  |  |
| **Interest expense** |  |  |
| Deposits from banks | ****(35)**** | (10) |
| Due to customers | ****(43)**** | (10) |
| Debt securities in issue | ****(71)**** | (16) |
| Loans and advances to banks | **-** | (10) |
| Subordinated liabilities | ****(8)**** | (9) |
| Lease liabilities | ****(1)**** | - |
| Interest expense | ****(158)**** | (55) |
| **Net interest income** | **620** | 362 |

\*Other interest income consists of Interest income on lease receivables

Net interest income includes a charge of €29m (31 December 2022: €22m) in respect of deferred acquisition costs and €25m (31 December 2022: €4m) amortisation on the business combination related fair value adjustments.

Debt securities in issue contains €2m net interest expense on derivatives that are in hedge relationships (31 December 2022: €nil).

**6. Fees and commission income**

|  |  |  |
| --- | --- | --- |
|  | **Year ended** | **Year ended** |
|  | **31 December 2023** | **31 December 2022** |
|  | **€m** | **€m** |
|  |  |  |
| **Fees and commission income** |  |  |
| Retail banking and credit card fees | **76** | 65 |
| Brokerage and insurance commission | **9** | 9 |
| Other fees and commission income | **1** | 1 |
| **Fees and commission income** | **86** | 75 |
|  |  |  |
| **Fees and commission expense \*** | ****(44)**** | (33) |
| **Net fees and commission income** | **42** | 42 |

\* Fees and commission expenses primarily comprises retail banking and credit cards fees.

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**7. Net trading Income**

|  |  |  |
| --- | --- | --- |
|  | **Year ended** | **Year ended** |
|  | **31 December 2023** | **31 December 2022** |
|  | **€m** | **€m** |
|  |  |  |
| **Held-for-trading** |  |  |
| Foreign exchange gains | **3** | 3 |
| **Net trading income** | **3** | 3 |

**8. Net other operating income**

|  |  |  |
| --- | --- | --- |
|  | **Year ended** | **Year ended** |
|  | **31 December 2023** | **31 December 2022** |
|  | **€m** | **€m** |
|  |  |  |
| Other income | **3** | 6 |
| **Net other operating income** | **3** | 6 |

**9. Administrative, staff and other expenses (excluding exceptional items)**

|  |  |  |
| --- | --- | --- |
|  | **Year ended** | **Year ended** |
|  | **31 December 2023** | **31 December 2022** |
|  | **€m** | **€m** |
|  |  |  |
| Staff costs (as detailed below) | **201** | 152 |
| Other general and administrative expenses | **177** | 150 |
| **Administrative, staff and other expenses (excluding exceptional items)** | **378** | 302 |

Administrative, staff and other expenses (excluding exceptional items) includes costs of €2m in relation to legacy cases (2022: €4m).

**Fees paid to the Group’s auditors for services outlined below**

|  |  |  |
| --- | --- | --- |
|  | **Year ended** | **Year ended** |
|  | **31 December 2023** | **31 December 2022** |
|  | **€m** | **€m** |
|  |  |  |
| Statutory auditor’s remuneration (including expenses and excluding VAT) |  |  |
| - Audit of the individual and the Group financial statements | **1.8** | 1.4 |
| - Other assurance services\* | **0.2** | 0.1 |
| - Other non-audit services\*\* | **1.4** | 0.8 |

\*In 2023, other assurance services includes ESG related costs and interim financial statement review related costs. In 2022, other assurance services includes costs in relation to Section 27b and GHG Disclosures, and professional services performed.

\*\*In 2023 other non-audit services costs includes fees and interim fees for professional services in relation to Project Sun, DTR Claim, and costs in relation to the Lombard KYC processes. In 2022 other non-audit services costs primarily relate to the Project Sun Class 1 Circular to shareholders and comfort letters and other services in relation to the Group’s Euro Notes Programme and subsequent debt issuance, the AT1 issuance and the Fastnet securitisations.

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# Notes to the Consolidated Financial Statements (continued)

**9. Administrative, staff and other expenses (excluding exceptional items) (continued)**

**Staff costs**

|  |  |  |
| --- | --- | --- |
|  | **Year ended** | **Year ended** |
|  | **31 December 2023** | **31 December 2022** |
|  | **€m** | **€m** |
|  |  |  |
| Wages and salaries (including commission payable to sales staff) | **183** | 140 |
| Social insurance | **20** | 15 |
| Pension costs (payments to defined contribution pension schemes) | **17** | 15 |
| **Total staff costs** | **220** | 171 |
| Staff costs capitalised | **(16)** | (13) |
| Staff costs charged to exceptional items | **(3)** | (6) |
| **Total staff costs included in the Income Statement** | **201** | 152 |

Staff redundancy costs associated with exceptional items for the year ended 31 December 2023 and 31 December 2022 are included as part of note 11 Exceptional Items.

Staff costs of €16m (31 December 2022: €13m), have been capitalised to Intangible assets (see note 26), as the cost incurred was directly related to developing software and it is probable that future economic benefits that exceed its cost will flow from its use over more than one year. Therefore these costs are not included in this note.

**Staff numbers**

Closing and average number of staff (including Executive Directors) employed during the year are as follows:

|  |  |  |  |  |
| --- | --- | --- | --- | --- |
|  | **Closing staff numbers\*** | | **Average staff numbers** | |
|  | **2023** | **2022** | **2023** | **2022** |
|  |  |  |  |  |
| Customer facing | **1,116** | 724 | **1,024** | 671 |
| Non-customer facing | **2,214** | 1,890 | **2,031** | 1,751 |
| **Total number of staff** | **3,330** | 2,614 | **3,055** | 2,422 |

\*Closing staff numbers are calculated on a full time equivalent (FTE) basis.

**10. Bank levy and other regulatory charges**

|  |  |  |
| --- | --- | --- |
|  | **Year ended** | **Year ended** |
|  | **31 December 2023** | **31 December 2022** |
|  | **€m** | **€m** |
|  |  |  |
| Bank levy | **22** | 22 |
| Other regulatory charges | **38** | 29 |
| **Bank levy and other regulatory charges** | **60** | 51 |

Other regulatory charges include €28m for the Deposit Guarantee Scheme (DGS) (31 December 2022: €19m), €4m for the Single Resolution Fund (SRF) (31 December 2022: €5m), €4m for the Central Bank Industry Funding Levy (31 December 2022: €4m) and €2m related to other regulatory charges (31 December 2022: €1m).

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**11. Exceptional items**

|  |  |  |
| --- | --- | --- |
|  | **Year ended** | **Year ended** |
|  | **31 December 2023** | **31 December 2022** |
|  | **€m** | **€m** |
|  |  |  |
| Gain on bargain purchase (a) | **-** | 362 |
| Costs incurred in relation to the Ulster Bank transaction (b) | ****(31)**** | (92) |
| Other (c) | ****(2)**** | (13) |
| Impairment write-back from deleveraging of loans (d) | **5** | 8 |
| **Exceptional items** | ****(28)**** | 265 |

(a) During 2022, the Group recognised a gain on bargain purchase of €362m in respect of the Ulster Bank business combination. This was treated as an exceptional gain in the Income Statement. See note 3 for further details.

(b) During 2023, the Group incurred costs of €31m in relation to the Ulster Bank business combination.

The Group incurred costs of €92m on the Transaction in 2022, these costs were also recognised as exceptional costs in the income statement.

The Group has incurred total costs of €154m on the Transaction.

(c) Other costs of €2m (2022: €13m) relate to additional costs arising in respect of a previous disposal of a business. In the prior period other costs also contained additional costs incurred as a result of phase 2 of the Group’s Enterprise Transformation Programme.

(d) The definition of exceptional items was refined to exclude profit or loss on material loan deleveraging post 31 December 2021 (including any increase in impairment arising solely as a result of the sale of loans) due to the sale of loans becoming part of the Group’s normal recovery strategy.

During 2023, warranty provisions and accruals of €5m (31 December 2022: €8m) were released in relation to loan deleveraging transactions that the Group executed pre 31 December 2021.

The Group considers these releases as exceptional as the warranty and indemnity provisions were previously recorded through exceptional impairment. This treatment is consistent with the treatment of losses on deleveraging of loans in prior years.

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# Notes to the Consolidated Financial Statements (continued)

**12. Taxation**

**(a) Analysis of taxation charge**

|  |  |  |
| --- | --- | --- |
|  | **Year ended** | **Year ended** |
|  | **31 December 2023** | **31 December 2022** |
|  | **€m** | **€m** |
|  |  |  |
| **Current taxation** |  |  |
| Charge for current year | **1** | 2 |
|  | **1** | 2 |
| **Deferred taxation** |  |  |
| Origination and reversal of temporary differences | **10** | 42 |
| **Deferred taxation recognised in the income statement (note 27)** | **10** | 42 |
|  |  |  |
| **Taxation charged to income statement** | **11** | 44 |
|  |  |  |
| **Effective tax rate** | **14%** | 16% |

The Group taxation charge for the year ended 31 December 2023 was €11m (31 December 2022: €44m). The main drivers of this charge include (i) a current tax charge of €1m arising on trading income, (ii) a current year deferred tax charge of €10m arising from the utilisation of tax losses carried forward to shelter tax adjusted profits arising in the year.

**(b) Reconciliation of standard to effective tax rate**

|  |  |  |
| --- | --- | --- |
|  | **Year ended** | **Year ended** |
|  | **31 December 2023** | **31 December 2022** |
|  | **€m** | **€m** |
|  |  |  |
| **Profit on the Group activities before tax** | **79** | 267 |
|  |  |  |
| Tax calculated at standard ROI corporation tax rate of 12.5% (2022: 12.5%) | **10** | 33 |
| Tax effect of non-deductible expenses and non-trading income | **1** | 9 |
| Other | **-** | 2 |
| **Taxation charged to income statement** | **11** | 44 |

**(c) Tax effects of each component of other comprehensive income**

|  |  |  |  |
| --- | --- | --- | --- |
|  | **Year ended 31 December 2023** | | |
|  | **Gross** | **Tax** | **Net** |
|  | **€m** | **€m** | **€m** |
|  |  |  |  |
| Revaluation of property | **(12)** | **5** | **(7)** |
| Fair value reserve: |  |  |  |
| - Change in fair value of equity instruments | **5** | **(2)** | **3** |
| - Current tax on equity instrument disposal | **21** | **(6)** | **15** |
| - Deferred tax on equity instrument disposal | **(21)** | **6** | **(15)** |
| **31 December 2023** | **(7)** | **3** | **(4)** |

The tax effect of the equity instrument disposal includes utilisation of €1m of previously unrecognised tax losses brought forward.

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**12. Taxation (continued)**

|  |  |  |  |
| --- | --- | --- | --- |
|  | **Year ended 31 December 2022** | | |
|  | **Gross** | **Tax** | **Net** |
|  | **€m** | **€m** | **€m** |
|  |  |  |  |
| Revaluation of property | (8) | 3 | (5) |
| Fair value reserve: |  |  |  |
| -Change in fair value of equity instruments | 3 | (1) | 2 |
| 31 December 2022 | (5) | 2 | (3) |

**13. Earnings per ordinary share**

**(a) Basic earnings per ordinary share**

|  |  |  |
| --- | --- | --- |
|  | **Year ended** | **Year ended** |
|  | **31 December 2023** | **31 December 2022** |
|  |  |  |
| Weighted average number of ordinary shares in issue and ranking for dividend excluding treasury shares | **545,584,539** | 468,387,212 |
|  |  |  |
| Profit for the year attributable to equity holders | **€68m** | €223m |
| Less AT1 coupon paid (see note 35) | ****(€43m)**** | (€10m) |
| Profit for the year attributable to equity holders less AT1 coupon paid | **€25m** | €213m |
|  |  |  |
| **Basic earnings per ordinary share (€ cent)** | **4.5** | 45.4 |

**(b) Diluted earnings per ordinary share**

|  |  |  |
| --- | --- | --- |
|  | **Year ended** | **Year ended** |
|  | **31 December 2023** | **31 December 2022** |
|  |  |  |
| Weighted average number of ordinary shares excluding treasury shares held under employee benefit trust used in the calculation of diluted earnings per share | **545,584,539** | 468,387,212 |
| **Diluted earnings per ordinary share (€ cent)** | **4.5** | 45.4 |

Diluted earnings per ordinary share is calculated by adjusting the weighted average number of ordinary shares outstanding to assume conversion of all dilutive potential ordinary shares.

No adjustment to the weighted average number of ordinary shares for the effects of dilutive potential ordinary shares was required for the year ended 31 December 2023 or 31 December 2022, as the AT1 securities issued in 2022 and 2020 have no conversion features within the securities.

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# Notes to the Consolidated Financial Statements (continued)

**13. Earnings per ordinary share (continued)**

**Weighted average number of ordinary shares\***

|  |  |  |
| --- | --- | --- |
|  | **2023** | **2022** |
|  |  |  |
| Number of ordinary shares in issue at 1 January (note 35) | **545,589,119** | 454,695,492 |
|  |  |  |
| Treasury shares held (note 35) | ****(4,580)**** | (4,580) |
|  |  |  |
| **Net movements during the year** |  |  |
| Weighted average shares issued | **-** | 13,696,300 |
| **Weighted average number of ordinary shares** | **545,584,539** | 468,387,212 |

\* When calculating the earnings per share the weighted average number of ordinary shares outstanding during the year and all years presented shall be adjusted for events other than the conversion of potential ordinary shares that have changed the number of ordinary shares without a corresponding change in reserves.

There are no instruments with a potential to be converted to ordinary shares at 31 December 2023. The AT1 securities issued in 2022 and 2020 have no conversion features within the securities.

**14. Cash and cash equivalents**

For the purpose of the statement of cash flows, cash and cash equivalents comprise of following:

|  |  |  |
| --- | --- | --- |
|  | **31 December 2023** | **31 December 2022** |
|  | **€m** | **€m** |
|  |  |  |
| Cash at bank | **71** | 58 |
| Items in the course of collection | **40** | 40 |
| Loans and advances to banks repayable on demand (maturity of less than 3 months) (note 15) | **2,051** | 2,123 |
| **Cash and cash equivalents as per statement of cash flows** | **2,162** | 2,221 |

At 31 December 2023 restricted cash of €217m (31 December 2022: €408m) consists of cash of €217m (31 December 2022: €405m) held by the Group’s securitisation entities and €nil (31 December 2022: €3m) which relates to cash collateral placed with counterparties in relation to derivative positions and repurchase agreements. Restricted cash is included in cash and cash equivalents.

The following contractual restrictions apply to our securitisation vehicles cash balances. Each vehicle must hold an amount equal to a percentage of the outstanding notes in an account on demand as part of the credit enhancement and liquidity support rules. These funds can only be used to fund any revenue shortfall for contractual payments and must be replenished as soon as additional funds are available. When the notes are fully repaid these funds can be used to pay outstanding principal on the subordinated loan.

**15. Loans and advances to banks**

|  |  |  |
| --- | --- | --- |
|  | **31 December 2023** | **31 December 2022** |
|  | **€m** | **€m** |
|  |  |  |
| **Held at amortised cost** |  |  |
| Placed with central banks | **1,688** | 1,619 |
| Placed with other banks | **363** | 504 |
| **Loans and advances to banks** | **2,051** | 2,123 |

Placements with other banks includes restricted cash of €217m (31 December 2022: €408m) of which €217m (31 December 2022: €405m) is held by the Group’s securitisation entities and €nil (31 December 2022: €3m) which relates to cash collateral placed with counterparties in relation to derivative positions and repurchase agreements. The fair value of collateral pledged by counterparties in relation to reverse repurchase agreements at 31 December 2023 is €nil (31 December 2022:€8m)

Loans and advances to banks amounting to €2,051m (31 December 2022: €2,123m) have a maturity of less than three months and therefore have been treated as cash and cash equivalents, with the exception of restricted cash as noted above.

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**16. Derivative financial instruments**

Derivative instruments are used by the Group, for risk management purposes, to hedge against interest rate risk and foreign currency risk.

Certain derivative instruments, while being economic hedges, do not fulfil the hedge accounting criteria under IFRS 9 and are consequently classified as held for trading (HFT). All derivatives are carried at fair value.

The derivative instruments used by the Group include:

* Currency forward rate contracts, which are commitments to purchase and sell currencies, including undelivered spot transactions; and
* Interest rate swaps which involve the exchange of fixed and variable rate interest payments between two parties at specified times based on a common nominal amount and maturity date.

The forward contract derivatives relating to the business combination were settled in 2023 as the remaining Retail lending assets and the entirety of the Asset Financing and SME assets and branch properties were transferred during the year. See Note 3 for further detail.

Further details on the Group’s risk management policies in connection with Derivatives and the policy surrounding Hedge Accounting are set out in section 3.2 of the Risk Management Report.

The notional amounts and fair values of derivative instruments held by the Group are set out in the table below:

|  |  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- | --- |
|  | **31 December 2023** | | | **31 December 2022** | | |
|  | **Contract/**  **notional amount** | **Fair**  **value**  **asset** | **Fair**  **value**  **liability** | **Contract/ notional amount** | **Fair**  **value**  **asset** | **Fair**  **value**  **liability** |
|  | **€m** | **€m** | **€m** | **€m** | **€m** | **€m** |
|  |  |  |  |  |  |  |
| **Derivatives held for hedging** |  |  |  |  |  |  |
| Interest rate swaps | **1,200** | **36** | **-** | - | - | - |
|  | **1,200** | **36** | **-** |  |  |  |
| **Derivatives held for trading** |  |  |  |  |  |  |
| Currency Forwards | **57** | **-** | **1** | 82 | - | 1 |
| Business combination forwards | **-** | **-** | **-** | 1,520 | - | 12 |
|  | **57** | **-** | **1** | 1,602 | - | 13 |
|  |  |  |  |  |  |  |
| **Derivative financial instruments as per the statement of financial position** | **1,257** | **36** | **1** | 1,602 | - | 13 |

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# Notes to the Consolidated Financial Statements (continued)

**16. Derivative financial instruments (continued)**

**Fair value hedges of interest rate risk**

The Group uses fair value hedge accounting for hedge relationships to protect against changes in the fair value of financial assets and financial liabilities due to movements in interest rates. The Group uses interest rate swaps to hedge interest rate risk. The financial instruments that are currently hedged for interest rate risk are fixed rate debt securities in issue. All hedging instruments are included within derivative financial instruments on the balance sheet and hedge ineffectiveness is included within net trading income on the income statement (31 December 2023 €nil, 31 December 2022 €nil).

At 31 December 2023 the Group held the following interest rate swaps as hedging instruments in fair value hedges of interest rate risk. The Group did not hold derivatives for hedging purposes at 31 December 2022.

**Fair value hedges - Interest rate swaps**

|  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- |
|  | **Less than 1 month** | **1 to 3 months** | **3 months to 1 year** | **1 to 5 years** | **5 years +** |
|  |  |  |  |  |  |
| **Liabilities:** |  |  |  |  |  |
| **Hedges of debt securities in issue** |  |  |  |  |  |
| Nominal principal amount (€m) | - | - | 300 | 650 | - |
| Average interest rate (%)\* | - | - | 3.89% | 3.17% | - |
|  |  |  |  |  |  |
| **Hedges of subordinated debt** |  |  |  |  |  |
| Nominal principal amount (€m) | - | - | - | 250 | - |
| Average interest rate (%)\* | - | - | - | 3.48% | - |

\*The fixed rate on the interest rate swaps detailed above are swapped out for variable 3 month Euribor. The swaps pay 3 month EURIBOR on a quarterly basis and receive fixed in an annual basis.

The tables below set out the amounts relating to items designated as (a) hedging instruments and (b) hedged items in fair value hedges of interest rate risk together with the related hedge ineffectiveness at 31 December 2023 (31 December 2022 €nil):

**(a) Hedging Instruments**

|  |  |  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- | --- | --- |
|  | **Nominal** | **Assets** | **Liabilities** | **Line item in SOFP where the hedging instrument is included** | **Change in fair value used for calculating hedge ineffectiveness for the year** | **Hedge ineffectiveness recognised in the income statement** | **Line item in the income statement that included hedge ineffectiveness** |
|  | **€m** | **€m** | **€m** |  | **€m** | **€m** |  |
|  |  |  |  |  |  |  |  |
| Interest rate swaps hedging: |  |  |  |  |  |  |  |
| Debt Securities in issue | 950 | 30 | - | Derivative Assets | 14 | - | Net trading income |
| Subordinated debt | 250 | 6 | - | Derivative Assets | 5 | - | Net trading income |

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**16. Derivative financial instruments (continued)**

**(b) Hedged items**

|  |  |  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- | --- | --- |
|  | **Carrying amount of hedged items recognized in the SOFP** | | **Accumulated amount of fair value hedge adjustments on the hedged items included in the carrying amount of the hedged item** | | **Line item in the SOFP where hedged item is included** | **Change in fair value of hedged items used for calculating hedge ineffectiveness for the year** | **Accumulated amount of fair value hedge adjustments remaining in the SOFP for any hedged items that have ceased to be adjusted for hedging** |
|  | **Assets** | **Liabilities** | **Assets** | **Liabilities** |  |  |  |
|  | **€m** | **€m** | **€m** | **€m** |  | **€m** | **€m** |
|  |  |  |  |  |  |  |  |
| Debt securities in issue | - | (997) | - | (14) | Debt securities in issue | (14) | - |
| Subordinated debt | - | (257) | - | (5) | Subordinated liabilities | (5) | - |

**17. Other assets**

|  |  |  |
| --- | --- | --- |
|  | **31 December 2023** | **31 December 2022** |
|  | **€m** | **€m** |
|  |  |  |
| Receivables | **57** | - |
| Other | **3** | 1 |
|  | **60** | 1 |

Receivables of €57m for 2023 relates to amounts due to the Group on completion of the liquidation of PBI Ltd which entered liquidation on 15 December 2023.

Other assets includes accruals for miscellaneous debtors of €3m at 31 December 2023 (31 December 2022: €1m).

**18. Assets classified as held for sale**

At 31 December 2023, assets classified as held for sale amounted to €12m (31 December 2022: €18m). This consists of the following:

* €11m (31 December 2022: €18m) relates to collateral in possession, these properties are expected to be sold within the next 12 months.
* €1m (31 December 2022: €nil) relates to two branch properties (31 December 2022: one branch property) which is no longer occupied by the Group, the sale of these properties are expected to complete within the next 12 months.

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# Notes to the Consolidated Financial Statements (continued)

**19. Debt securities**

|  |  |  |
| --- | --- | --- |
|  | **31-Dec-23** | **31-Dec-22** |
|  | **Total HTC** | **Total HTC** |
|  | **€m** | **€m** |
|  |  |  |
| Government bonds | **3,256** | 3,128 |
| Corporate bonds | **-** | 49 |
| Gross debt securities | **3,256** | 3,177 |

As at 31 December 2023, all unpledged debt securities are available to be used and are eligible as collateral (though eligibility will depend on the criteria of the counterparty) in sale and repurchase agreements.

Debt securities that are managed on a Hold to Collect (HTC) business model basis are accounted for at amortised cost.

Government bonds of €3.3bn (31 December 2022: €3.1bn) comprise Irish, Spanish, Portuguese, French, Italian, Belgian, Austrian and EU government bonds which are designated as HTC. Corporate bonds which comprised Residential Mortgage Backed Securities (RMBS) and were designated as HTC matured during 2023 (31 December 2022: €49m). The HTC securities represent a portfolio of securities purchased for the purpose of collecting contractual cashflows to maturity. The Group has no HTC&S securities as at 31 December 2023 (31 December 2022: €nil).

At 31 December 2023, debt securities at amortised cost with a fair value of €529m (31 December 2022: €654m) had been pledged to third parties in sale and repurchase agreements. The Group has not derecognised any securities delivered in such sale and repurchase agreements on the statement of financial position.

All debt securities at 31 December 2023 are stage 1 for ECL purposes.

**(a) HTC**

The movement in HTC securities is classified as follows:

|  |  |  |
| --- | --- | --- |
|  | **31 December 2023** | **31 December 2022** |
|  | **HTC** | **HTC** |
|  | **€m** | **€m** |
|  |  |  |
| **As at 1 January** | **3,177** | 2,494 |
| Additions | **828** | 972 |
| Maturities | ****(728)**** | (251) |
| Interest net of cash receipts | ****(14)**** | 3 |
| Amortisation of premium / (discount) | ****(7)**** | (41) |
| **Total** | **3,256** | 3,177 |

**(b) Amounts arising from impairment provisioning on debt securities:**

**Held at amortised cost**

As at 31 December 2023, the amount arising from ECL on debt securities measured at amortised cost is €0.6m (31 December 2022: €0.6m). The ECL on debt instruments measured at amortised cost is offset against the carrying amount of the assets in the statement of financial position.

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**20. Equity securities**

|  |  |  |
| --- | --- | --- |
|  | **31 December 2023** | **31 December 2022** |
|  | **€m** | **€m** |
|  |  |  |
| As at 1 January | **30** | 26 |
| Revaluation | **5** | 4 |
| Disposal | **(30)** | - |
| **Total equity securities** | **5** | 30 |

The carrying value of equity securities can be analysed as follows:

|  |  |  |
| --- | --- | --- |
|  | **31 December 2023** | **31 December 2022** |
|  | **€m** | **€m** |
|  |  |  |
| Unlisted | **5** | 30 |
| **Gross equity securities** | **5** | 30 |

During 2023 PTSB disposed of its holding of Visa A shares for €30m. Since initial recognition, a cumulative gain on sale of €15m was recognised and subsequently reclassified from fair value reserve to retained earnings in the consolidated statement of changes in equity. PTSB Group holds B preferred stock in Visa Inc. at 31 December 2023 with a value of €5m (2022: A&B shares valued at €30m). The Series A preferred stock was initially acquired during 2020 upon the conversion of Series B preferred stock by Visa Inc (the latest conversion occurred in July 2022). These were fair valued at €nil and €5m respectively at 31 December 2023 (31 December 2022: €26m and €4m) and are recognised in the statement of financial position at FVOCI.

The fair value of the preferred stock Series A is classified as Level 1 and the fair value of the preferred stock Series B is classified as Level 3, as the valuation of these preferred stock includes inputs that are based on unobservable data (refer to note 37 for details).

**21. Prepayments and contract assets**

|  |  |  |
| --- | --- | --- |
|  | **31 December 2023** | **31 December 2022** |
|  | **€m** | **€m** |
|  |  |  |
| Visa prepayments | **43** | 175 |
| Other prepayments | **37** | 32 |
|  | **80** | 207 |

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# Notes to the Consolidated Financial Statements (continued)

**22. Loans and advances to customers**

Loans and advances by category are set out below:

|  |  |  |
| --- | --- | --- |
|  | **31 December 2023** | **31 December 2022** |
|  | **€m** | **€m** |
|  |  |  |
| **Residential mortgages** |  |  |
| - Held through special purpose entities | **5,664** | 7,915 |
| - Held directly | **14,642** | 11,249 |
|  | **20,306** | 19,164 |
| **Commercial mortgage loans** | **437** | 239 |
| **Consumer finance (term loans/other)** | **499** | 401 |
| **Finance leases and hire purchase receivables** | **446** | - |
| **Gross loans and advances to customers** | **21,688** | 19,804 |
| Less: provision for impairment (note 23) | **(570)** | (521) |
| Deferred fees, discounts and business combination related fair value adjustments | **309** | 310 |
| **Net loans and advances to customers** | **21,427** | 19,593 |

Loans and advances can be analysed into tracker, fixed and variable rate loans as follows:

|  |  |  |  |  |
| --- | --- | --- | --- | --- |
|  | **Gross loans and advances to customers** | | **Net loans and advances to customers** | |
|  | **31 December 2023** | **31 December 2022** | **31 December 2023** | **31 December 2022** |
|  | **€m** | **€m** | **€m** | **€m** |
|  |  |  |  |  |
| Tracker rate | **3,453** | 4,378 | **3,186** | 4,099 |
| Variable rate | **3,788** | 2,788 | **3,632** | 2,665 |
| Fixed rate | **14,447** | 12,638 | **14,300** | 12,519 |
|  | **21,688** | 19,804 | **21,118** | 19,283 |
| Deferred fees, discounts and business combination related fair value adjustments | **309** | 310 | **309** | 310 |
| **Total** | **21,997** | 20,114 | **21,427** | 19,593 |

The Group has established a number of securitisation entities. This involved transferring the Group’s interest in pools of residential mortgages to a number of special purpose entities which issued mortgage-backed floating-rate notes to fund the purchase of the interest in the mortgage pools. The notes are secured by a first fixed charge over the residential mortgages in each pool and may be sold to investors or held by the Group and used as collateral for borrowings.

Details of the residential mortgage pools sold to special purpose entities and the notes issued by the special purpose entities are included below:

|  |  |  |
| --- | --- | --- |
|  | **31 December 2023** | **31 December 2022\*** |
|  | **€m** | **€m** |
|  |  |  |
| Residential mortgages held through special purpose entities | **5,664** | 7,915 |
| Notes issued by special purpose entities |  |  |
| - rated | **4,911** | 6,793 |
| - unrated | **806** | 1,242 |

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**22. Loans and advances to customers (continued)**

The notes issued by these special purpose entities comprise the following:

|  |  |  |
| --- | --- | --- |
|  | **31 December 2023** | **31 December 2022\*** |
|  | **€m** | **€m** |
|  |  |  |
| Held by other banks and institutions as part of collateralised lending or sale and |  |  |
| repurchase agreements (note 28) | **287** | 290 |
| Available collateral\*\* | **3,725** | 5,604 |
| Rated notes, unavailable for collateral | **899** | 899 |
| Unrated notes | **806** | 1,242 |
|  | **5,717** | 8,035 |

\*31 December 2022 figures have been re-presented in millions, having been presented in billions in the 2022 Annual Report

\*\* The eligibility of available collateral will depend on the criteria of the counterparty.

Loans and advances balance movement for the year ended 31 December 2023 and the year ended 31 December 2022 is set out in the following tables:

|  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- |
|  | **Non-credit impaired** | | **Credit impaired** | |  |
|  | **Stage 1** | **Stage 2** | **Stage 3** | **POCI** | **Total** |
|  | **€m** | **€m** | **€m** | **€m** | **€m** |
|  |  |  |  |  |  |
| **Balance as at 1 January 2023** | **17,455** | **1,699** | **649** | **1** | **19,804** |
|  |  |  |  |  |  |
| New assets originated\* | **2,205** | **122** | **10** | **-** | **2,337** |
| Loans acquired\*\* | **1,308** | **127** | **55** | **-** | **1,490** |
|  |  |  |  |  |  |
| **Stage Transfers:** |  |  |  |  |  |
| Transfers from Stage 1 to Stage 2 | **(432)** | **432** | **-** | **-** | **-** |
| Transfers to Stage 3 | **(43)** | **(136)** | **179** | **-** | **-** |
| Transfers from Stage 2 to Stage 1 | **195** | **(195)** | **-** | **-** | **-** |
| Transfers from Stage 3 | **-** | **95** | **(95)** | **-** | **-** |
| **Net movement arising from transfer of Stage** | **(280)** | **196** | **84** | **-** | **-** |
|  |  |  |  |  |  |
| Redemptions and repayments | **(1,631)** | **(230)** | **(62)** | **-** | **(1,923)** |
| Decrease due to write offs | **-** | **(1)** | **(18)** | **-** | **(19)** |
| Disposals | **-** | **-** | **-** | **-** | **-** |
| Other movements |  |  |  | **(1)** | **(1)** |
| **Balance as at 31 December 2023** | **19,057** | **1,913** | **718** | **-** | **21,688** |
| \*Loan originations are net of repayments in the year  \*\*Net of repayments |

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# Notes to the Consolidated Financial Statements (continued)

**22. Loans and advances to customers (continued)**

|  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- |
|  | **Non-credit impaired** | | **Credit impaired** | |  |
|  | **Stage 1** | **Stage 2** | **Stage 3** | **POCI** | **Total** |
|  | **€m** | **€m** | **€m** | **€m** | **€m** |
|  |  |  |  |  |  |
| Balance as at 1 January 2022 | 11,689 | 2,239 | 815 | 2 | 14,745 |
|  |  |  |  |  |  |
| New assets originated\* | 2,586 | 111 | - | - | 2,697 |
| Loans acquired\*\* | 5,063 | - | - | - | 5,063 |
| Stage Transfers: |  |  |  |  |  |
| Transfers from Stage 1 to Stage 2 | (296) | 296 | - | - | - |
| Transfers to Stage 3 | (16) | (119) | 135 | - | - |
| Transfers from Stage 2 to Stage 1 | 344 | (344) | - | - | - |
| Transfers from Stage 3 | 2 | 155 | (157) | - | - |
| Net movement arising from transfer of Stage | 34 | (12) | (22) | - | - |
|  |  |  |  | - | - |
| Redemptions and repayments | (1,575) | (242) | (62) | - | (1,879) |
| Decrease due to write offs | (1) | (2) | (40) | - | (43) |
| Disposals | (341) | (395) | (42) | - | (778) |
| Other movements | - | - | - | (1) | (1) |
| Balance as at 31 December 2022 | 17,455 | 1,699 | 649 | 1 | 19,804 |

\*Loan originations are net of repayments in the year
\*\*Net of repayments

**Amounts receivable under finance leases and hire purchase receivables**

The following balances principally comprise of leasing arrangements and hire purchase agreements of vehicles, plant, machinery and equipment:

|  |  |  |
| --- | --- | --- |
|  | **31 December 2023** | **31 December 2022** |
|  | **€m** | **€m** |
|  |  |  |
| **Gross receivables** |  |  |
| Not later than 1 year | **172** | - |
| Later than 1 year and not later than 2 years | **138** | - |
| Later than 2 years and not later than 3 years | **97** | - |
| Later than 3 years and not later than 4 years | **59** | - |
| Later than 4 years and not later than 5 years | **26** | - |
| Later than 5 years | **8** | - |
| Total | **500** | - |
| Unearned future finance income | **(54)** | - |
| Deferred costs incurred on origination | **5** | - |
| Present value of minimum payments | **451** | - |
| ECL allowance for uncollectible minimum payments receivable | **(20)** | - |

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**23. Impairment provisions**

**Loans and advances to customers**

The following table reflects non-performing loans for which ECL provisions are held and an analysis of Stage 1, Stage 2 and Stage 3 ECL provisions across the loans and advances to customers portfolio.

The non-performing loan balance as at 31 December 2023 was €718m (31 December 2022: €650m). Refer to note 38 for further details.

|  |  |  |  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- | --- | --- | --- |
|  |  |  |  | **ECL provisions** | | | |  |
| **31 December 2023** | **Loans and advances to customers** | **of which NPLs** | **NPL % of total loans** | **Stage 1** | **Stage 2** | **Stage 3** | **Total** | **Total ECL provisions as % of total loans** |
|  | **€m** | **€m** | **%** | **€m** | **€m** | **€m** | **€m** | **%** |
|  |  |  |  |  |  |  |  |  |
| Residential: |  |  |  |  |  |  |  |  |
| -Home loans | **19,557** | **403** | **2.1%** | **131** | **51** | **110** | **292** | **1.5%** |
| -Buy-to-let | **749** | **267** | **35.6%** | **2** | **58** | **99** | **159** | **21.2%** |
| Commercial | **437** | **20** | **4.6%** | **8** | **47** | **11** | **66** | **15.1%** |
| Consumer Finance: |  |  |  |  |  |  |  |  |
| -Term loans/other | **499** | **16** | **3.2%** | **12** | **8** | **13** | **33** | **6.6%** |
| Finance leases and hire purchase receivables | **446** | **12** | **2.7%** | **12** | **-** | **8** | **20** | **4.5%** |
| Total gross loans | **21,688** | **718** | **3.3%** | **165** | **164** | **241** | **570** | **2.6%** |
| Impairment provision | **(570)** |  |  |  |  |  |  |  |
| Deferred fees, discounts and business combination related fair value adjustments | **309** |  |  |  |  |  |  |  |
| **Balance as at 31 December 2023** | **21,427** |  |  |  |  |  |  |  |

|  |  |  |  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- | --- | --- | --- |
|  |  |  |  | **ECL provisions** | | | |  |
| **31 December 2022** | **Loans and advances to customers** | **of which NPLs** | **NPL % of total loans** | **Stage 1** | **Stage 2** | **Stage 3** | **Total** | **Total ECL provisions as % of total loans** |
|  | **€m** | **€m** | **%** | **€m** | **€m** | **€m** | **€m** | **%** |
|  |  |  |  |  |  |  |  |  |
| Residential: |  |  |  |  |  |  |  |  |
| -Home loans | 18,340 | 342 | 1.9% | 127 | 50 | 103 | 280 | 1.5% |
| -Buy-to-let | 824 | 270 | 32.8% | 3 | 68 | 96 | 167 | 20.3% |
| Commercial | 239 | 23 | 9.6% | 1 | 30 | 9 | 40 | 16.7% |
| Consumer Finance: |  |  |  |  |  |  |  |  |
| -Term loans/other | 401 | 15 | 3.7% | 5 | 15 | 14 | 34 | 8.5% |
| Finance leases and hire purchase receivables | - | - | - | - | - | - | - | - |
| Total gross loans | 19,804 | 650 | 3.3% | 136 | 163 | 222 | 521 | 2.6% |
| Impairment provision | (521) |  |  |  |  |  |  |  |
| Deferred fees, discounts and business combination related fair value adjustments | 310 |  |  |  |  |  |  |  |
| Balance as at 31 December 2022 | 19,593 |  |  |  |  |  |  |  |

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Financial Statements
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Strategic Report

# Notes to the Consolidated Financial Statements (continued)

**23. Impairment provisions (continued)**

A reconciliation of the provision for impairment losses for loans and advances is as follows:

|  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- |
| **2023** | **Residential mortgages** | **Commercial** | **Consumer finance** | **Finance leases and hire purchase receivables** | **Total** |
|  | **€m** | **€m** | **€m** | **€m** | **€m** |
| **Total by portfolio** |  |  |  |  |  |
| **ECL as at 1 January 2023** | **447** | **40** | **34** | **-** | **521** |
|  |  |  |  |  |  |
| Redemptions and repayments | **(22)** | **(1)** | **0** | **-** | **(23)** |
| Net remeasurement of loss allowance | **(8)** | **2** | **(5)** | **-** | **(11)** |
| Loan originations | **29** | **16** | **3** | **-** | **48** |
| Loans acquired | **12** | **10** | **4** | **20** | **46** |
| **Net movement excluding derecognition** | **11** | **27** | **2** | **20** | **60** |
|  |  |  |  |  |  |
| Derecognition-disposals | **-** | **-** | **-** | **-** | **-** |
| Derecognition-repossessions | **-** | **-** | **-** | **-** | **-** |
| Derecognition-write offs\* | **(7)** | **(1)** | **(3)** | **-** | **(11)** |
| **Derecognition** | **(7)** | **(1)** | **(3)** | **-** | **(11)** |
|  |  |  |  |  |  |
| **ECL as at 31 December 2023\*\*** | **451** | **66** | **33** | **20** | **570** |
| **Net movement excluding derecognition (from above)** |  |  |  |  | **60** |
| Interest income booked but not recognised |  |  |  |  | **(12)** |
| Other Movements\*\*\* |  |  |  |  | **6** |
| Write offs net of recoveries |  |  |  |  | **2** |
| **Impairment charge on customer loans and advances for the year ended 31 December 2023** |  |  |  |  | **56** |

\* The Group writes off an impaired financial asset (and the related impairment allowance), either partially or in full, when there is no realistic prospect of recovery. In circumstances -where the net realisable value of any collateral has been determined and there is no reasonable expectation of further recovery, write-off may be earlier than collateral realisation.

\*\* Closing ECL incorporates ECL of €8m on loan commitments

\*\*\* Includes costs in respect of deleveraging and impairment of interest in associated undertakings.

|  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- |
| **2022** | **Residential mortgages** | **Commercial** | **Consumer finance** | **Finance leases and hire purchase receivables** | **Total** |
|  | **€m** | **€m** | **€m** | **€m** | **€m** |
| Total by portfolio |  |  |  |  |  |
| ECL as at 1 January 2022 | 525 | 53 | 26 | - | 604 |
|  |  |  |  |  |  |
| Redemptions and repayments | (18) | (9) | (1) | - | (28) |
| Net remeasurement of loss allowance | (41) | (16) | 5 | - | (52) |
| Loan originations | 34 | 13 | 7 | - | 54 |
| Loans acquired | 37 | - | - | - | 37 |
| Net movement excluding derecognition | 12 | (12) | 11 | - | 11 |
|  |  |  |  |  |  |
| Derecognition-disposals | (64) | - | - | - | (64) |
| Derecognition-repossessions | (3) | - | - | - | (3) |
| Derecognition-write offs\* | (23) | (1) | (3) | - | (27) |
| Derecognition | (90) | (1) | (3) | - | (94) |
|  |  |  |  |  |  |
| ECL as at 31 December 2022 | 447 | 40 | 34 | - | 521 |
|  |  |  |  |  |  |
| Net movement excluding derecognition (from above) |  |  |  |  | 11 |
| Interest income booked but not recognised |  |  |  |  | (8) |
| Write offs net of recoveries |  |  |  |  | 4 |
| Impairment charge on customer loans and advances for the year ended 2022 |  |  |  |  | 7 |

\* The Group writes off an impaired financial asset (and the related impairment allowance), either partially or in full, when there is no realistic prospect of recovery. In circumstances where the net realisable value of any collateral has been determined and there is no reasonable expectation of further recovery, write-off may be earlier than collateral realisation.

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**23. Impairment provisions (continued)**

|  |  |  |  |  |
| --- | --- | --- | --- | --- |
| **2023** | **Stage 1** | **Stage 2** | **Stage 3** | **Total** |
|  | **€m** | **€m** | **€m** | **€m** |
| **Total by Stage** |  |  |  |  |
| **ECL as at 1 January 2023** | **136** | **163** | **222** | **521** |
|  |  |  |  |  |
| Transfer to Stage 1 | **31** | **(30)** | **(1)** | **-** |
| Transfer to Stage 2 | **(6)** | **21** | **(15)** | **-** |
| Transfer to Stage 3 | **-** | **(21)** | **21** | **-** |
| **Stage transfers** | **25** | **(30)** | **5** | **-** |
|  |  |  |  |  |
| Redemptions and repayments | **(5)** | **(11)** | **(7)** | **(23)** |
| Net remeasurement of loss allowance | **(38)** | **12** | **15** | **(11)** |
| Loan originations | **18** | **27** | **3** | **48** |
| Loans Acquired | **29** | **3** | **14** | **46** |
| **Net movement excluding derecognition** | **4** | **31** | **25** | **60** |
|  |  |  |  |  |
| Derecognition-disposals | **-** | **-** | **-** | **-** |
| Derecognition-repossessions | **-** | **-** | **-** | **-** |
| Derecognition-write offs\* | **-** | **-** | **(11)** | **(11)** |
| **Derecognition** | **-** | **-** | **(11)** | **(11)** |
|  |  |  |  |  |
| **ECL as at 31 December 2023\*\*** | **165** | **164** | **241** | **570** |
|  |  |  |  |  |
| **Net movement excluding derecognition (from above)** |  |  |  | **60** |
| Interest income booked but not recognised |  |  |  | **(12)** |
| Other Movements\*\*\* |  |  |  | **6** |
| Write offs net of recoveries |  |  |  | **2** |
| **Impairment charge on loans and advances to customers for the year ended 31 December 2023** |  |  |  | **56** |

\*The group writes off an impaired financial asset (and the related impairment allowance), either partially or in full, when there is no realistic prospect of recovery. In circumstanceswhere the net realisable value of any collateral has been determined and there is no reasonable expectation of further recovery, write off may be earlier than collateral realisation.

\*\* Closing ECL incorporates ECL of €8m on loan commitments

\*\*\* Includes costs in respect of deleveraging and impairment of interest in associated undertakings.

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Financial Statements
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Strategic Report

# Notes to the Consolidated Financial Statements (continued)

**23. Impairment provisions (continued)**

|  |  |  |  |  |
| --- | --- | --- | --- | --- |
| **2022** | **Stage 1** | **Stage 2** | **Stage 3** | **Total** |
|  | **€m** | **€m** | **€m** | **€m** |
| Total by Stage |  |  |  |  |
| ECL as at 1 January 2022 | 61 | 238 | 305 | 604 |
|  |  |  |  |  |
| Transfer to Stage 1 | 13 | (13) | - | - |
| Transfer to Stage 2 | (3) | 39 | (36) | - |
| Transfer to Stage 3 | - | (19) | 19 | - |
| Stage transfers | 10 | 7 | (17) | - |
|  |  |  |  |  |
| Redemptions and repayments | (5) | (11) | (12) | (28) |
| Net remeasurement of loss allowance | - | (34) | (18) | (52) |
| Loan originations | 34 | 20 | - | 54 |
| Loans Acquired | 37 | - | - | 37 |
| Net movement excluding derecognition | 66 | (25) | (30) | 11 |
|  |  |  |  |  |
| Derecognition-disposals | (1) | (56) | (7) | (64) |
| Derecognition-repossessions | - | - | (3) | (3) |
| Derecognition-write offs\* | - | (1) | (26) | (27) |
| Derecognition | (1) | (57) | (36) | (94) |
|  |  |  |  |  |
| ECL as at 31 December 2022 | 136 | 163 | 222 | 521 |
|  |  |  |  |  |
| Net movement excluding derecognition (from above) |  |  |  | 11 |
| Interest income booked but not recognised |  |  |  | (8) |
| Write offs net of recoveries |  |  |  | 4 |
| Impairment charge on loans and advances to customers for the year ended 31 December 2022 |  |  |  | 7 |

\*The group writes off an impaired financial asset (and the related impairment allowance), either partially or in full, when there is no realistic prospect of recovery or on foot of anegotiated settlement. In circumstances where the net realisable value of any collateral has been determined and there is no reasonable expectation of further recovery, write off may be earlier than collateral realisation.

**Modified Financial Assets**

There have been no significant modified financial assets for which the loss allowance has changed from lifetime to 12-month ECL at 31 December 2023 and 31 December 2022.

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**24. Interest in associated undertakings**

|  |  |  |
| --- | --- | --- |
|  | **31 December** | **31 December** |
|  | **2023** | **2022** |
|  | **€m** | **€m** |
|  |  |  |
| Synch Payments and Clearpay | **1** | 3 |
| First Home Scheme Ireland | **15** | 10 |
|  | **16** | 13 |

The Group owns a non-controlling interest in Synch Payments DAC (25%) and Clearpay DAC (33%). These investments are accounted for under the equity method in the consolidated financial statements and have a carrying value of €1m at 31 December 2023 (31 December 2022: €3m).

These investments will be increased or decreased by the Group’s share of the profit or loss which will be assessed annually.

On 15 November 2023 Synch Payments DAC announced that it will cease operations. As a result of this, the investment in Synch DAC has been impaired by €3.5m.

On 1 July 2022, The Group entered into a joint venture with First Home Scheme Ireland DAC. This investment is accounted for under the equity method in the consolidated financial statements and was initially recognised at €11m. An additional investment was made on 1 December 2023 for €5m. Post-acquisition losses of €1m have been recognised to date.

In presenting details of the associates of the Group, the exemption permitted by Section 316 of the Companies Act 2014 has been availed of and the Group will annex a full listing of associates to its annual return to the Companies Registration Office.

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Strategic Report

# Notes to the Consolidated Financial Statements (continued)

**25. Property and equipment**

|  |  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- | --- |
|  |  |  |  | **Right-of-use assets\*** | |  |
| **2023** | **Held at fair value land and buildings** | **Fixtures and fittings** | **Held at cost office and computer equipment** | **Leased buildings** | **Leased motor vehicles** | **Total** |
|  | **€m** | **€m** | **€m** | **€m** | **€m** | **€m** |
|  |  |  |  |  |  |  |
| **Cost or valuation** |  |  |  |  |  |  |
| At 1 January | **91** | **128** | **109** | **61** | **3** | **392** |
| Additions | **-** | **19** | **9** | **1** | **-** | **29** |
| Additions from Business Combinations | **9** | **-** | **-** | **3** | **-** | **12** |
| Revaluations | ****(12)**** | **-** | **-** | **-** | **-** | ****(12)**** |
| Depreciation write-back on revaluation | ****(1)**** | **-** | **-** | **-** | **-** | ****(1)**** |
| Disposals or cancellations | **(1)** | **-** | **-** | **-** | **-** | **(1)** |
| **At 31 December** | **86** | **147** | **118** | **65** | **3** | **419** |
|  |  |  |  |  |  |  |
| **Accumulated depreciation** |  |  |  |  |  |  |
| At 1 January | **-** | ****(84)**** | ****(77)**** | ****(25)**** | ****(2)**** | ****(188)**** |
| Provided in the year | ****(1)**** | ****(9)**** | ****(10)**** | ****(6)**** | ****(1)**** | ****(27)**** |
| Eliminate on revaluation | **1** | **-** | **-** | **-** | **-** | **1** |
| **At 31 December** | **-** | ****(93)**** | ****(87)**** | ****(31)**** | ****(3)**** | ****(214)**** |
|  |  |  |  |  |  |  |
| **Net book value at 31 December** | **86** | **54** | **31** | **34** | **-** | **205** |

\*For further details on right-of-use assets refer to note 34.

Of the €12m net revaluation loss, €12m is included in the revaluation reserve in the statement of comprehensive income and no impairment write-back is recognised on land and buildings in the income statement.

|  |  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- | --- |
|  |  |  |  | **Right-of-use assets\*** | |  |
| **2022** | **Held at fair value land and buildings** | **Fixtures and fittings** | **Held at cost office and computer equipment** | **Leased buildings** | **Leased motor vehicles** | **Total** |
|  | **€m** | **€m** | **€m** | **€m** | **€m** | **€m** |
|  |  |  |  |  |  |  |
| Cost or valuation |  |  |  |  |  |  |
| At 1 January | 99 | 117 | 91 | 49 | 2 | 358 |
| Additions | - | 11 | 18 | 13 | 1 | 43 |
| Revaluations | (7) | - | - | - | - | (7) |
| Depreciation write-back on revaluation | (1) | - | - | - | - | (1) |
| Disposals/Lease exits or cancellations | - | - | - | (1) | - | (1) |
| At 31 December | 91 | 128 | 109 | 61 | 3 | 392 |
|  |  |  |  |  |  |  |
| Accumulated depreciation |  |  |  |  |  |  |
| At 1 January | - | (77) | (69) | (20) | (2) | (168) |
| Provided in the year | (1) | (7) | (8) | (5) | - | (21) |
| Eliminate on revaluation | 1 | - | - | - | - | 1 |
| At 31 December | - | (84) | (77) | (25) | (2) | (188) |
|  |  |  |  |  |  |  |
| Net book value at 31 December | 91 | 44 | 32 | 36 | 1 | 204 |

\*For further details on right-of-use assets refer to note 34.

Of the €7m revaluation loss, €8m is included in the revaluation reserve in the statement of comprehensive income and €1m impairment write-back is recognised on land and buildings in the income statement.

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**25. Property and equipment (continued)**

The net book value of land and buildings includes the following:

|  |  |  |
| --- | --- | --- |
|  | **31 December** | **31 December** |
|  | **2023** | **2022** |
|  | **€m** | **€m** |
|  |  |  |
| Land | **26** | 30 |
| Buildings - freehold fair value | **60** | 61 |
| Buildings - Fixtures and fittings | **42** | 33 |
| Buildings - leasehold | **46** | 47 |
|  | **174** | 171 |

Buildings – Leasehold includes €12m (31 December 2022: €11m) of fixtures and fittings within Leased buildings.

Land and buildings at 31 December 2023 held at fair value was €86m (31 December 2022: €91m). The historic cost of land and buildings under the cost model is €94m (31 December 2022: €92m).

**Fair value measurement of Group’s land and buildings**

The Group’s freehold land and buildings are stated at their revalued amounts, being the fair value at the date of revaluation less any accumulated depreciation recognised from the date of the latest revaluation. On the date of revaluation any accumulated depreciation is eliminated. The fair value measurements of the Group’s freehold land and buildings as at 31 December 2023 and 31 December 2022 were performed by independent professional valuers having appropriate qualifications and recent experience in the fair value measurement of properties in the locations and categories being valued. The effective date of revaluation is 30 November 2023 and 31 October 2022.

The fair value of the freehold land and buildings was determined based on a market comparable approach that reflects recent transaction prices for similar properties using capitalisation yields ranging from 5.35% to 10.75%. There has been no change to the valuation techniques during the year.

Details of the freehold land and buildings and information about the fair value hierarchy as defined in the Group’s accounting policy as at 31 December 2023 and 31 December 2022 are as follows:

|  |  |  |  |  |
| --- | --- | --- | --- | --- |
| **31 December 2023** | **Level 1** | **Level 2** | **Level 3** | **Total fair value** |
|  | **€m** | **€m** | **€m** | **€m** |
|  |  |  |  |  |
| Land | **-** | **-** | **26** | **26** |
| Buildings - freehold | **-** | **-** | **60** | **60** |
|  | **-** | **-** | **86** | **86** |

|  |  |  |  |  |
| --- | --- | --- | --- | --- |
| **31 December 2022** | **Level 1** | **Level 2** | **Level 3** | **Total fair value** |
|  | **€m** | **€m** | **€m** | **€m** |
|  |  |  |  |  |
| Land | - | 30 | - | 30 |
| Buildings - freehold | - | 61 | - | 61 |
|  | - | 91 | - | 91 |

There was a change in 2023, in the fair value hierarchy, from Level 2 to Level 3, due to valuation inputs.

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Strategic Report

# Notes to the Consolidated Financial Statements (continued)

**25. Property and equipment (continued)**

**Key unobservable inputs**

The following table summarises the valuation techniques and inputs used in determination of Freehold land and building values:

|  |  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- | --- |
| **31 December 2023** | **Cap Yield** | | | **Rent per sqm** | | |
|  | **%** | | | **€** | | |
|  | **Low** | **High** | **weighted average** | **Low** | **High** | **weighted average** |
| Freehold Land and Buildings |  |  |  |  |  |  |
| Urban Centres | **5.35%** | **9.65%** | **9.03%** | **237** | **4,252** | **657** |
| Urban Other | **7.50%** | **9.50%** | **8.23%** | **194** | **770** | **348** |
| Rural | **8.00%** | **10.75%** | **9.07%** | **108** | **266** | **196** |

Interrelationship between key unobservable inputs and FV measurement

The estimated fair value would increase (decrease) if:

* capital yield were higher (lower)
* the rent per square metre were higher (lower)

**26. Intangible assets**

|  |  |  |
| --- | --- | --- |
| **Software** | **31 December 2023** | **31 December 2022** |
|  | **€m** | **€m** |
|  |  |  |
| **Cost** |  |  |
| At 1 January | **293** | 224 |
| Additions | **67** | 69 |
| **At 31 December** | **360** | 293 |
|  |  |  |
| **Accumulated amortisation** |  |  |
| At 1 January | ****(133)**** | (102) |
| Provided in the year | ****(40)**** | (31) |
| **At 31 December** | ****(173)**** | (133) |
|  |  |  |
| **Net book value at 31 December** | **187** | 160 |

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**27. Deferred taxation**

|  |  |  |
| --- | --- | --- |
|  | **31 December 2023** | **31 December 2022** |
|  | **€m** | **€m** |
|  |  |  |
| Deferred tax liabilities | **(18)** | (30) |
| Deferred tax assets | **327** | 339 |
| **Net deferred tax assets** | **309** | 309 |

Net deferred tax assets are attributable to the following:

|  |  |  |  |  |
| --- | --- | --- | --- | --- |
| **2023** | **At 1 January** | **Recognised in income statement** | **Recognised in other comprehensive income** | **At 31 December** |
|  | **€m** | **€m** | **€m** | **€m** |
|  |  |  |  |  |
| Property and equipment (including right of use assets) | **(18)** | **(4)** | **5** | **(17)** |
| Unrealised gains/(losses) on assets/liabilities | **(7)** | **-** | **6** | **(1)** |
| Losses carried forward | **334** | **(11)** | **-** | **323** |
| Other temporary differences | **-** | **1** | **(1)** | **-** |
| Other Liabilities (including lease liabilities) | **-** | **4** | **-** | **4** |
|  | **309** | **(10)** | **10** | **309** |

|  |  |  |  |  |
| --- | --- | --- | --- | --- |
| **2022** | **At 1 January** | **Recognised in income statement** | **Recognised in other comprehensive income** | **At 31 December** |
|  | **€m** | **€m** | **€m** | **€m** |
|  |  |  |  |  |
| Property and equipment (including right of use assets) | (20) | (5) | 2 | (23) |
| Unrealised gains/(losses) on assets/liabilities | (6) | - | (1) | (7) |
| Losses carried forward | 373 | (39) | - | 334 |
| Other temporary differences | 3 | (3) | - | - |
| Other liabilities (including lease liabilities) | - | 5 | - | 5 |
|  | 350 | (42) | 1 | 309 |

The Group applied Deferred Tax related to Assets and Liabilities arising from a Single Transaction (Amendments to IAS 12) from 1 January 2023. Following the amendments, the Group has recognised a separate deferred tax asset in relation to its lease liabilities and a deferred tax liability in relation to its right-of-use assets.

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# Notes to the Consolidated Financial Statements (continued)

**27. Deferred taxation (continued)**

In line with the requirements of IAS 12 “Deferred Tax Assets”, Management and Directors formed the view that there should be sufficient future taxable profits within the PTSB legal entity against which PTSB tax losses carried forward can be used. Management and Directors have reviewed this position as at 31 December 2023 and remain of the view that it is appropriate to continue to recognise a deferred tax asset on the full quantum of tax losses carried forward in PTSB. This information is based on the following supporting evidence: (i) A review of the quantum of tax losses carried forward in PTSB in conjunction with forecasted profitability (the projections used having been approved by the Board of Directors). This review demonstrated that it is probable that there will be sufficient future taxable profits within PTSB against which the full quantum of tax losses carried forward can be utilised; (ii) The consideration of forecasting risks, including sensitivity analysis on the financial projections used (including an analysis of the effects of higher than expected impairment levels and lower than expected net interest margin). This analysis demonstrated, were certain adverse events to occur, it would remain probable that there would be sufficient future taxable profits within PTSB against which the full quantum of tax losses carried forward could be utilised, albeit that the period of time over which such utilisation would occur would be extended; and (iii) The consideration of a number of other factors which may impact the utilisation of the tax losses including the macroeconomic environment, progress made on the Group’s NPL strategy and the Group’s financial position. These factors are set out in further details in note 2, Critical accounting estimates and judgements.

In 2021 the Economic Co-operation and Development (OECD) released the 15% minimum effective tax rate (“Pillar Two”) Model Rules. In December 2023, Pillar Two legislation has been enacted in Ireland, effective for the Group’s financial year beginning 1 January 2024. The Group has performed an assessment of the Group’s potential exposure to Pillar Two income taxes. Based on the assessment performed, the Group is not currently in scope of the Pillar Two legislation. The Group will continue to assess the application of Pillar Two legislation for future reporting periods.

It should also be noted that under current Irish tax legislation there is no time restriction on the utilisation of trading losses. Therefore, the tax losses carried forward in PTSB are available for utilisation against profits of the same trade in any future period. Also, the Directors are satisfied that taxable future profits should be available to recover the remaining deferred tax assets.

The total unrecognised deferred tax assets on carried forward tax losses at 31 December 2023 amounted to €36m (31 December 2022: €20m).

Included in the overall deferred tax asset is a deferred tax asset of €nil in relation to Permanent TSB Group Holdings plc (31 December 2022: €nil)

In accordance with IFRS these balances are recognised on an undiscounted basis.

**Pillar Two – minimum effective tax rate**

In 2021 the Economic Co-operation and Development (OECD) released the 15% minimum effective tax rate (“Pillar Two”) Model Rules. In December 2023, Pillar Two legislation has been enacted in Ireland, effective for the Group’s financial year beginning 1 January 2024. The Group has performed an assessment of the Group’s potential exposure to Pillar Two income taxes. Based on the assessment performed, the Group is not currently in scope of the Pillar Two legislation. The Group will continue to assess the application of Pilllar Two legislation for future reporting periods. The Group has applied the IAS 12 temporary exception to the accounting for deferred taxes arising from the implementation of the Pillar Two rules.

**28. Deposits by banks**

|  |  |  |
| --- | --- | --- |
|  | **31 December 2023** | **31 December 2022** |
|  | **€m** | **€m** |
|  |  |  |
| Placed by other banks and institutions on repurchase agreements | **380** | 611 |
| Other deposits | **18** | 3 |
| **Deposits by banks** | **398** | 614 |

Securities which are sold under agreements to repurchase are secured by Irish and other eligible bonds. These agreements are completed under market standard Global Master Repurchase Agreements. The fair value of the financial assets pledged under existing agreement to repurchase is €529m at 31 December 2023 (31 December 2022: €654m). Other deposits include €18m (31 December 2022: €3m) of cash collateral placed with PTSB in relation to derivative positions and repurchase agreements.

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**29. Customer accounts**

|  |  |  |
| --- | --- | --- |
|  | **31 December 2023** | **31 December 2022** |
|  | **€m** | **€m** |
|  |  |  |
| Term deposits | **3,028** | 1,509 |
| Demand deposits | **8,451** | 8,871 |
| Current accounts | **9,329** | 8,983 |
| Notice and other accounts | **2,158** | 2,367 |
| **Customer accounts** | **22,966** | 21,730 |

All customer accounts above are held at amortised cost.

At 31 December 2023, the Group held corporate deposits of €1,316m (31 December 2022: €1,214m).

An analysis of the contractual maturity profile of customer accounts is set out in the liquidity risk section of note 38 of the consolidated financial statements.

**30. Debt securities in issue**

|  |  |  |
| --- | --- | --- |
|  | **31 December 2023** | **31 December 2022** |
|  | **€m** | **€m** |
|  |  |  |
| **At amortised cost** |  |  |
| Bonds and medium-term notes | **1,512** | 658 |
|  | **1,512** | 658 |
|  |  |  |
| **Maturity analysis** |  |  |
| Repayable in less than 1 year | **54** | 10 |
| Repayable in greater than 1 year but less than 5 years | **960** | 648 |
| Repayable in greater than 5 years | **498** | - |
|  | **1,512** | 658 |

**Bonds and medium-term notes**

In the first half of 2023, PTSBGH issued €650m of Senior Unsecured Medium Term Notes at a fixed rate of 6.625% per annum maturing on 25 April 2028 and €500m of Senior Unsecured Medium Term Notes at a fixed rate of 6.625% per annum maturing on 30 June 2029. Interest is payable on the nominal amount annually in arrears on the coupon date. Senior Unsecured Medium Term Notes of €350m with a fixed rate of 2.125% were redeemed on the optional redemption date of 26 September 2023.

€950m of Senior Unsecured Medium Term Notes are currently hedged for interest rate risk. At 31 December 2023, debt securities in issue contains €14m hedge adjustment (31 December 2022: €nil). Further details are included in note 16 of the financial statements.

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# Notes to the Consolidated Financial Statements (continued)

**31. Other liabilities**

|  |  |  |
| --- | --- | --- |
|  | **31 December 2023** | **31 December 2022** |
|  | **€m** | **€m** |
|  |  |  |
| **Amounts falling due within one year** |  |  |
| PAYE and social insurance | **6** | 5 |
| Other taxation including deposit interest retention tax (DIRT) | **4** | - |
| Creditor accruals | **95** | 84 |
| Other\* | **8** | 54 |
| Lease liability (see note 34 for further information on lease liabilities) | **6** | 6 |
| **Total amounts falling due within one year** | **119** | 149 |
|  |  |  |
| **Amounts falling due greater than one year** |  |  |
| Lease liability (see note 34 for further information on lease liabilities) | **29** | 32 |
| **Total amounts falling due greater than one year** | **29** | 32 |
|  |  |  |
| **Total other liabilities** | **148** | 181 |

\*Other includes liability of €8m for Visa balances. In 2022, other includes €38m relating to additional equity cash consideration payable for Project Sun acquired by the Group in 2022 and other miscellaneous items.

**32. Provisions**

|  |  |  |  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- | --- | --- | --- |
|  | **2023** | | | | **2022** | | | |
|  | **Restructuring costs** | **Provision for legacy, legal and compliance liabilities** | **Other** | **Total** | **Restructuring costs** | **Provision for legacy, legal and compliance liabilities** | **Other** | **Total** |
|  | **€m** | **€m** | **€m** | **€m** | **€m** | **€m** | **€m** | **€m** |
|  |  |  |  |  |  |  |  |  |
| **As at 1 January** | **4** | **23** | **53** | **80** | 6 | 28 | 21 | 55 |
| Provisions made during the year | **-** | **2** | **6** | **8** | 2 | 8 | 39 | 49 |
| Write-back of provisions during the year | **-** | ****(1)**** | ****(6)**** | ****(7)**** | - | (3) | (6) | (9) |
| Provisions used during the year | ****(2)**** | ****(11)**** | **(28)** | ****(41)**** | (4) | (10) | (1) | (15) |
| **As at 31 December** | **2** | **13** | **25** | **40** | 4 | 23 | 53 | 80 |

The provision at 31 December 2023 is €40m (31 December 2022: €80m) which is comprised of the following:

**Restructuring costs**

During 2020, the Group announced an Enterprise Transformation programme. At 31 December 2020, a provision for restructuring of €27m was recognised based on the estimate of the costs of this programme. During 2021 an additional provision of €7m was made and an amount of €29m was utilised as part of this programme. During 2022 a further provision of €2m was made and an amount of €4m utilised. A further €2m was utilised in 2023. The remaining provision of €1m is based on an estimate of the remaining costs to bring the programme to a conclusion. This programme is expected to conclude in 2024.

The Group remains a lessee on a number of non-cancellable leases over properties that it no longer occupies following a restructure in 2013. The remaining provision of €2m relates to dilapidation costs associated with the remaining properties.

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**32. Provisions (continued)**

**Provision for legacy, legal and compliance liabilities**

As at 31 December 2023, the Group has provisions of €13m relating to legal, compliance and other costs of on-going disputes in relation to legacy business issues (31 December 2022: €23m).

A provision of €2m and a write-back of €1m were made during 2023 relating to legal, compliance and other costs of on-going disputes in relation to legacy business issues.

Management has exercised judgment in arriving at the estimated provision in respect of the potential liabilities.

**Other**

As at 31 December 2023, the provision of €25m (31 December 2022: €53m) primarily relates to indemnities and guarantees provided by the Group, together with further costs, relating to the purchasing and deleveraging of various asset portfolios.

At 31 December 2022, a provision relating to Stamp Duty arising as a result of the Ulster Bank asset acquisition was recognised for €25m. This was increased further by €3m in H1 2023 and fully utilised in H2 2023.

**33. Subordinated liabilities**

|  |  |  |
| --- | --- | --- |
|  | **31 December 2023** | **31 December 2022** |
|  | **€m** | **€m** |
|  |  |  |
| **At amortised cost:** |  |  |
| €250m Tier 2 capital notes due August 2031, Callable 2026 | **257** | 252 |
|  | **257** | 252 |

|  |  |  |
| --- | --- | --- |
|  | **31 December 2023** | **31 December 2022** |
|  | **€m** | **€m** |
|  |  |  |
| **Maturity date** |  |  |
| Repayable in less than 1 year | ****3**** | 3 |
| Repayable in greater than 1 year but less than 5 years | ****-**** | - |
| Repayable in greater than 5 years | ****254**** | 249 |
|  | ****257**** | 252 |

**Tier 2 capital notes – PTSBGH**

In May 2021, PTSBGH issued €250m of Tier 2 capital notes at a fixed rate of 3% per annum. The notes mature on 19 August 2031 with a call date of any date from and including 19 May 2026 to and including 19 August 2026. The call is subject to approval of the regulatory authorities, with approval conditional on meeting the requirements of the Capital Requirement Regulations.

The interest rate will be reset, in the event that the securities are not called, on 19 August 2026 to Euro 5 year Mid Swap rate plus a margin of 3.221% per annum. The loan is subordinated and ranks as Tier 2 capital with interest paid annually in arrears on 19 August. The loan may be subject to the exercise of Irish Statutory loss absorption powers by the relevant resolution authority.

The Tier 2 capital notes are currently hedged for interest rate risk. At 31 December 2023, subordinated liabilities contain €5m hedge adjustment (31 December 2022: €nil). Further details on hedging are included in note 16 of the financial statements.

In the event of winding up of PTSBGH, the Tier 2 capital notes will be:

* junior in right of payment to all Senior Claims;
* pari passu with all other subordinated claims against PTSBGH which constitute, or would but for any applicable limitation on the amount of such capital constitute, Tier 2 capital notes or that rank or are expressed to rank pari passu with the obligations of PTSBGH under Tier 2 capital notes; and
* in priority to PTSBGH ordinary shares, preference shares, additional Tier 1 capital notes and junior subordinated obligations or other securities of PTSBGH which by law rank, or by their terms are expressed to rank, junior to the Tier 2 capital notes.

The Group did not have any defaults of principal or interest or other breaches with respect to its subordinated liabilities during the years ended 31 December 2023 and 31 December 2022.

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# Notes to the Consolidated Financial Statements (continued)

**34. Leases**

|  |  |  |  |
| --- | --- | --- | --- |
| **Right-of-use assets\*** | **Land and buildings** | **Motor vehicles** | **Total** |
|  | **€m** | **€m** | **€m** |
|  |  |  |  |
| As at 1 January 2023 | **36** | **1** | **37** |
| Additions | **4** | **-** | **4** |
| Lease exits and cancellations | **-** | **-** | **-** |
| Depreciation of right-of-use assets | ****(6)**** | ****(1)**** | ****(7)**** |
| **Balance as at 31 December 2023** | **34** | **-** | **34** |

|  |  |  |  |
| --- | --- | --- | --- |
| **Right-of-use assets\*** | **Land and buildings** | **Motor vehicles** | **Total** |
|  | **€m** | **€m** | **€m** |
|  |  |  |  |
| As at 1 January 2022 | 29 | - | 29 |
| Additions | 13 | 1 | 14 |
| Lease exits and cancellations | (1) | - | (1) |
| Depreciation of right-of-use assets | (5) | - | (5) |
| Balance as at 31 December 2022 | 36 | 1 | 37 |

|  |  |  |  |
| --- | --- | --- | --- |
| **Lease liabilities\*** | **Land and buildings** | **Motor vehicles** | **Total** |
|  | **€m** | **€m** | **€m** |
|  |  |  |  |
| As at 1 January 2023 | **37** | **1** | **38** |
| Additions | **4** | **-** | **4** |
| Lease exits or cancellations | **-** | **-** | **-** |
| Repayment of lease liabilities | ****(6)**** | ****(1)**** | ****(7)**** |
| **Balance as at 31 December 2023** | **35** | **-** | **35** |

|  |  |  |  |
| --- | --- | --- | --- |
| **Lease liabilities\*** | **Land and buildings** | **Motor vehicles** | **Total** |
|  | **€m** | **€m** | **€m** |
|  |  |  |  |
| As at 1 January 2022 | 31 | - | 31 |
| Additions | 13 | 1 | 14 |
| Lease exits or cancellations | (1) | - | (1) |
|  |  |  |  |
| Repayment of lease liabilities | (6) | - | (6) |
| Balance as at 31 December 2022 | 37 | 1 | 38 |

\*Right-of-use assets are included in PPE and lease liabilities are included in Other liabilities.

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**34. Leases (continued)**

|  |  |  |
| --- | --- | --- |
| **Lease liabilities** | **31 December 2023** | **31 December 2022** |
|  | **€m** | **€m** |
|  |  |  |
| **Maturity analysis - contractual undiscounted cash flows\*** |  |  |
| Less than one year | **7** | 7 |
| One to five years | **18** | 18 |
| More than five years | **12** | 15 |
| **Total undiscounted lease liabilities** | **37** | 40 |
| **Lease liabilities included in the statement of financial position** | **35** | 38 |
| Current lease liability | **6** | 6 |
| Non-current lease liability | **29** | 32 |

\*The maturity analysis of undiscounted lease liabilities are disclosed in note 38.

Amounts recognised in income statement\*

|  |  |  |
| --- | --- | --- |
|  | **31 December 2023** | **31 December 2022** |
|  | **€m** | **€m** |
|  |  |  |
| Interest on lease liabilities | ****(1)**** | - |
| Expenses relating to short-term leases | **-** | (1) |
| Depreciation of right-of-use assets | ****(7)**** | (5) |
| **Total charge in income statement** | ****(8)**** | (6) |

\*Interest expense on the lease liabilities amounted to €0.9m (31 December 2022: €0.4m) whereas expenses relating to short-term leases amounted to €0.5m (31 December 2022: €0.6m) and is included in Administrative, staff and other expenses (excluding exceptional items).

**Amounts recognised in statement of cash flow**

|  |  |  |
| --- | --- | --- |
|  | **31 December 2023** | **31 December 2022** |
|  | **€m** | **€m** |
|  |  |  |
| Cash outflow for leases | ****(7)**** | (6) |
| Total | ****(7)**** | (6) |

**As a lessee**

***(i) Real estate***

The Group leases retail properties for its branch operations. The lease term of retail properties typically run for a period of 10-35 years. The Group does not have variable lease payments and its leases do not contain extension options.

***(ii) Vehicles***

The Group leases vehicles with lease terms of three to five years. The Group has no option to purchase the assets at the end of the contract term and it does not guarantee the residual value of the leased assets at the end of the contract term.

***(iii) Sub-leases***

The Group has no sub leases as at 31 December 2023 (31 December 2022: no sub leases). Further details on ‘leases as a lessor’ are included in note 22 of the financial statements.

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# Notes to the Consolidated Financial Statements (continued)

**35. Share capital, reserves and other equity instruments**

**Share capital**

Share capital is the funds raised as a result of a share issue and comprises the ordinary shares of the holding company Permanent TSB Group Holdings plc.

The holders of ordinary shares are entitled to receive dividends as declared from time to time, and are entitled to one vote per share at meetings of the Bank. All ordinary rank equally with regard to the Bank’s residual assets.

**Authorised share capital**

|  |  |  |
| --- | --- | --- |
| **31 December 2023** |  | **31 December 2023** |
|  | **Number of shares** | **€m** |
|  |  |  |
| Ordinary shares of €0.50 each | **1,550,000,000** | **775** |

|  |  |  |
| --- | --- | --- |
| **31 December 2022** |  | **31 December 2022** |
|  | **Number of shares** | **€m** |
|  |  |  |
| Ordinary shares of €0.50 each | 1,550,000,000 | 775 |

**Issued share capital**

The movement in the number of paid up ordinary shares is as follows:

|  |  |  |
| --- | --- | --- |
| **Balances as at 31 December 2023** | **€ 0.50 Ordinary shares** | **Total** |
|  |  |  |
| **As at 1 January 2023** | **545,589,119** |  |
| **Movement** | **-** |  |
| **As at 31 December 2023** | **545,589,119** |  |
| **Issued share capital (€m)** | **273** | **273** |
| **Shares held under employee benefit trust** | **4,580** |  |
| **% of authorised capital issued** |  | **35%** |

|  |  |  |
| --- | --- | --- |
| **Balances as at 31 December 2022** | **€ 0.50 Ordinary shares** | **Total** |
|  |  |  |
| As at 1 January 2022 | 454,695,492 |  |
| Movement | 90,893,627 |  |
| As at 31 December 2022 | 545,589,119 |  |
| Issued share capital (€m) | 273 | 273 |
| Shares held under employee benefit trust | 4,580 |  |
| % of authorised capital issued |  | 35% |

**Share Premium**

The share premium reserve represents the excess of amounts received for share issues less associated issue costs over the par value of those shares of the Company.

**Other Reserves**

***Revaluation reserve (Non-distributable)***

The revaluation reserve is a non-distributable reserve comprising unrealised gains or losses, net of tax, on the revaluation of owner occupied properties.

***Fair value reserve (Non-distributable)***

The fair value reserve comprises:

* the cumulative net change in the fair value of equity securities measured at FVOCI; and
* the cumulative net change in the fair value of debt securities measured at FVOCI until the assets are derecognised or reclassified. This amount is increased by the amount of loss allowance and is disposed of by the end of the year.

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**35. Share capital, reserves and other equity instruments (continued)**

**Other capital reserves (Non-distributable)**

Other capital reserves includes €1,087m capital issued by the Company net of €7m capital redemption reserve from the repurchase and cancellation of shares and €224m incurred in the cancellation of the share capital and share premium of PTSB on the incorporation of the Company.

**Retained earnings**

Retained earnings include distributable and non-distributable earnings. This reserve represents the retained earnings of the holding Company and subsidiaries after consolidation adjustments.

**Other equity instruments - Non-distributable**

**Additional Tier 1 Securities**

|  |  |  |
| --- | --- | --- |
|  | **31 December 2023** | **31 December 2022** |
|  | **€m** | **€m** |
|  |  |  |
| As at 1 January | **368** | 123 |
| **Issued during the year** |  |  |
| Additional Tier 1 Securities - net of the transaction costs | **-** | 245 |
| Profit | **43** | 10 |
| AT1 coupon paid | **(43)** | (10) |
| Additional Tier 1 securities | **368** | 368 |

On 26 October 2022, PTSBGH issued additional €250m AT1 Fixed Rate Reset Perpetual Temporary Write Down Securities. The transaction costs incurred were €5m. The first reset date for the fixed rate is 26 April 2028.

The AT1 securities are perpetual and redeemable financial instruments with a semi-annual coupon of 13.25% paid in arrears on 26 April and 26 October of each year, commencing on 26 April 2023. On the first reset date on 26 April 2028, in the event the securities are not redeemed, interest will be reset to Euro 5 year Mid Swap rate plus a margin of 10.546% (converted from an annual to a semi-annual rate). The Company may elect at its full discretion at any time to cancel permanently (in whole or in part) the interest amount otherwise scheduled to be paid on an interest payment date.

On 25 November 2020, PTSBGH issued €125m nominal value of AT1 Perpetual Temporary Write Down Securities as part of capital raise. The transaction costs incurred were €2m. The first reset date for the fixed rate is 25 May 2026.

The AT1 securities are perpetual and redeemable financial instruments with a semi-annual coupon of 7.875% paid in arrears on 25 May and 25 November. On the first reset date on 25 May 2026, in the event the securities are not redeemed, interest will be reset to Euro 5 year Mid Swap rate plus a margin of 8.468% (converted from an annual to a semi-annual rate). The Company may elect at its full discretion at any time to cancel permanently (in whole or in part) the interest amount otherwise scheduled to be paid on an interest payment date.

The Company may use such cancelled payments without restriction, including to make distributions or any other payments to the holders of its shares or any other securities issued by the Company. Any cancellation of interest payments will be permanent and on a non-cumulative basis and such cancellation will not give rise to or impose any restriction on the Company.

Although the AT1 securities are perpetual, the Company may, in its sole discretion, redeem the AT1 securities in full on any day falling in the period commencing 25 November 2025 and the first reset date above and on every interest payment date thereafter (subject to the approval of the Supervisory Authority) at the prevailing principal amount together with accrued but unpaid interest. In addition, the securities are redeemable at the option of the Company for certain regulatory or tax reasons, subject to regulatory approval.

Under the EU (Bank Recovery and Resolution) Regulations 2015, these securities are loss absorbing at the point of non-viability.

On the occurrence of a trigger event, at any time, any accrued and unpaid interest up to (but excluding) the write down date shall be automatically and irrevocably cancelled, and the then Prevailing Principal Amount of each Security shall be automatically and irrevocably reduced by the write down amount. This will occur if the CET1 Capital Ratio of PTSB or the Group at any time falls below 7%. Subsequent to any write-down event the Company may, at its sole discretion, write-up some or all of the written-down principal amount of the AT1 instrument provided regulatory capital requirements and the securities rank behind the claims against the Group of all other subordinated and unsubordinated creditors.

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# Notes to the Consolidated Financial Statements (continued)

**36. Analysis of other comprehensive income/(expense)**

The analysis of other comprehensive income below provides additional analysis to the information provided in the primary statements and should be read in conjunction with the consolidated statement of changes in equity.

|  |  |  |  |
| --- | --- | --- | --- |
| **31 December 2023** | **Revaluation reserve** | **Fair value reserve** | **Total** |
|  | **€m** | **€m** | **€m** |
|  |  |  |  |
| **Other comprehensive income/(expense) (net of tax)** |  |  |  |
| Revaluation of property | ****(7)**** | **-** | ****(7)**** |
| Fair value reserve (equity instruments): |  |  |  |
| Change in fair value of equity instruments | **-** | ****3**** | ****3**** |
| **Total other comprehensive income/(expense), net of tax** | ****(7)**** | ****3**** | ****(4)**** |

|  |  |  |  |
| --- | --- | --- | --- |
| **31 December 2022** | **Revaluation reserve** | **Fair value reserve** | **Total** |
|  | **€m** | **€m** | **€m** |
|  |  |  |  |
| Other comprehensive income (net of tax) |  |  |  |
| Revaluation of property | (6) | - | (6) |
| Fair value reserve (equity instruments): |  |  |  |
| Change in fair value of equity instruments | - | 2 | 2 |
| Total other comprehensive income/(expense), net of tax | (6) | 2 | (4) |

**37. Measurement basis and fair values of financial instruments**

The Group’s accounting policy on valuation of financial instruments is described in note 1. The table below sets out an overview of financial instruments held by the Group and their fair values.

**(a) Measurement basis and fair value of financial instruments**

|  |  |  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- | --- | --- |
| **31 December 2023** |  | **Held at**  **amortised cost** | **At fair value through OCI** | **At fair value through**  **profit or loss** | **Designated as fair value hedges** | **Total carrying**  **value** | **Fair value** |
|  |  | **€m** | **€m** | **€m** | **€m** | **€m** | **€m** |
|  |  |  |  |  |  |  |  |
| **Financial assets** |  |  |  |  |  |  |  |
| Cash at bank | 14 | **71** | **-** | **-** | **-** | **71** | **71** |
| Items in course of collection | 14 | **40** | **-** | **-** | **-** | **40** | **40** |
| Loans and advances to banks | 15 | **2,051** | **-** | **-** | **-** | **2,051** | **2,051** |
| Derivative financial instruments | 16 | **-** | **-** | **-** | **36** | **36** | **36** |
| Debt securities | 19 | **3,256** | **-** | **-** | **-** | **3,256** | **3,137** |
| Equity securities | 20 | **-** | **5** | **-** | **-** | **5** | **5** |
| Loans and advances to customers | 22 | **21,427** | **-** | **-** | **-** | **21,427** | **21,343** |
|  |  |  |  |  |  |  |  |
| **Financial liabilities** |  |  |  |  |  |  |  |
| Deposits by banks | 28 | **398** | **-** | **-** | **-** | **398** | **398** |
| Customer accounts | 29 | **22,966** | **-** | **-** | **-** | **22,966** | **22,907** |
| Derivative financial instruments | 16 | **-** | **-** | **1** | **-** | **1** | **1** |
| Debt securities in issue | 30 | **1,498** | **-** | **-** | **14** | **1,512** | **1,593** |
| Subordinated liabilities | 33 | **252** | **-** | **-** | **5** | **257** | **240** |
| Other financial liabilities | 31 | **148** | **-** | **-** | **-** | **148** | **148** |

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**37. Measurement basis and fair values of financial instruments (continued)**

|  |  |  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- | --- | --- |
| **31 December 2022** | **Note** | **Held at**  **amortised cost** | **At fair value through OCI** | **At fair value through profit or loss** | **Designated as fair value hedges** | **Total carrying**  **value** | **Fair value** |
|  |  | **€m** | **€m** | **€m** | **€m** | **€m** | **€m** |
|  |  |  |  |  |  |  |  |
| Financial assets\* |  |  |  |  |  |  |  |
| Cash at bank | 14 | 58 | - | - | - | 58 | 58 |
| Items in course of collection | 14 | 40 | - | - | - | 40 | 40 |
| Loans and advances to banks | 15 | 2,123 | - | - | - | 2,123 | 2,123 |
| Derivative financial instruments | 16 | - | - | - | - | - | - |
| Debt securities | 19 | 3,177 | - | - | - | 3,177 | 2,929 |
| Equity securities | 20 | - | 30 | - | - | 30 | 30 |
| Loans and advances to customers | 22 | 19,593 | - | - | - | 19,593 | 20,059 |
|  |  |  |  |  |  |  |  |
| Financial liabilities\* |  |  |  |  |  |  |  |
| Deposits by banks | 28 | 614 | - | - | - | 614 | 614 |
| Customer accounts | 29 | 21,730 | - | - | - | 21,730 | 21,726 |
| Derivative financial instruments | 16 | - | - | 13 | - | 13 | 13 |
| Debt securities in issue | 30 | 658 | - | - | - | 658 | 634 |
| Subordinated liabilities | 33 | 252 | - | - | - | 252 | 204 |
| Other financial liabilities | 31 | 143 | - | 38 | - | 181 | 181 |

The following table sets out the fair value of financial instruments that the Group holds at 31 December 2023. It categorises these financial instruments into the relevant level on the fair value hierarchy.

The fair values of financial instruments are measured according to the following fair value hierarchy:

Level 1 – financial assets and liabilities measured using quoted market prices (unadjusted).

Level 2 – financial assets and liabilities measured using valuation techniques which use observable inputs including quoted prices of financial instruments themselves or quoted prices of similar instruments – in either active or inactive markets.

Level 3 – financial assets and liabilities measured using valuation techniques which use unobservable market data inputs.

Basis and fair values of financial instruments

|  |  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- | --- |
| **31 December 2023** | **Note** | **Total carrying**  **value** | **Level 1** | **Level 2** | **Level 3** | **Total fair**  **value** |
|  |  | **€m** | **€m** | **€m** | **€m** | **€m** |
|  |  |  |  |  |  |  |
| **Financial assets** |  |  |  |  |  |  |
| Cash at bank | 14 | **71** | **71** | **-** | **-** | **71** |
| Items in course of collection | 14 | **40** | **-** | **40** | **-** | **40** |
| Loans and advances to banks | 15 | **2,051** | **-** | **2,051** | **-** | **2,051** |
| Derivative financial instruments | 16 | **36** | **-** | **36** | **-** | **36** |
| Debt securities | 19 | **3,256** | **3,137** | **-** | **-** | **3,137** |
| Equity securities | 20 | **5** | - | **-** | **5** | **5** |
| Loans and advances to customers | 22 | **21,427** | **-** | **-** | **21,343** | **21,343** |
|  |  |  |  |  |  |  |
| **Financial liabilities** |  |  |  |  |  |  |
| Deposits by banks | 28 | **398** | **-** | **398** | **-** | **398** |
| Customer accounts | 29 | **22,966** | **-** | **22,907** | **-** | **22,907** |
| Derivative financial instruments | 16 | **1** | **-** | **1** | **-** | **1** |
| Debt securities in issue | 30 | **1,512** | **-** | **1,593** | **-** | **1,593** |
| Subordinated liabilities | 33 | **257** | **-** | **240** | **-** | **240** |
| Other financial liabilities | 31 | **148** | **-** | **148** | **-** | **148** |

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Financial Statements
Governance
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# Notes to the Consolidated Financial Statements (continued)

**37. Measurement basis and fair values of financial instruments (continued)**

|  |  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- | --- |
| **31 December 2022** | **Note** | **Total carrying**  **value** | **Level 1** | **Level 2** | **Level 3** | **Total fair**  **value** |
|  |  | **€m** | **€m** |  | **€m** | **€m** |
| Financial assets |  |  |  |  |  |  |
| Cash at bank | 14 | 58 | 58 | - | - | 58 |
| Items in course of collection | 14 | 40 | - | 40 | - | 40 |
| Loans and advances to banks | 15 | 2,123 | - | 2,123 | - | 2,123 |
|  |  |  |  |  |  |  |
| Derivative financial instruments | 16 | - | - | - | - | - |
| Debt securities | 19 | 3,177 | 2,929 | - | - | 2,929 |
| Equity securities | 20 | 30 | 26 | - | 4 | 30 |
| Loans and advances to customers | 22 | 19,593 | - | - | 20,059 | 20,059 |
|  |  |  |  |  |  |  |
| Financial liabilities |  |  |  |  |  |  |
| Deposits by banks | 28 | 614 | - | 614 | - | 614 |
| Customer accounts | 29 | 21,730 | - | 21,726 | - | 21,726 |
| Derivative financial instruments | 16 | 13 | - | 1 | 12 | 13 |
| Debt securities in issue | 30 | 658 | 634 | - | - | 634 |
| Subordinated liabilities | 33 | 252 | 204 | - | - | 204 |
| Other financial liabilities | 31 | 181 | - | 181 | - | 181 |

**(b) Fair value measurement principles**

The Group’s accounting policy on valuation of financial instruments is described in note 1 and note 2 and contains details on the critical accounting estimates and judgements made by management in relation to the fair value measurement of financial instruments. The fair value of a financial instrument is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date.

Where possible, the Group calculates fair value using observable market prices in an active market. Where market prices are not available, fair values are determined using valuation techniques. These techniques are subjective in nature and may involve assumptions which are based upon management’s view of market conditions at year end, which may not necessarily be indicative of any subsequent fair value. Any minor changes in the assumptions used could have a significant impact on the resulting estimated fair values and, as a result, it may be difficult for the users to make a reasonable comparison of the fair value information disclosed in this note, against that disclosed by other financial institutions or to evaluate the Group’s financial position and, therefore, are advised to exercise caution in interpreting these fair values. Also the fair values disclosed above do not represent, nor should it be interpreted to represent, the underlying value of the Group as a going concern at the reporting date.

**Financial assets and financial liabilities not subsequently measured at fair value**

Other than the HTC&S debt securities, derivative financial instruments and equity securities, all other financial assets and liabilities are not measured at fair value at the reporting date. A description of the methods and assumptions used to calculate fair values of these assets and liabilities is set out below.

**Cash at bank**

The fair value of these financial instruments is equal to their carrying value due to these instruments being repayable on demand and short-term in nature in an active market.

**Items in course of collection**

The fair value of these financial instruments is equal to their carrying value due to these instruments being repayable on demand and short-term in nature.

**Loans and advances to banks**

For the purposes of fair value valuation, loans and advances to banks have been treated as cash and cash equivalents. These loans and advances are repayable on demand and short-term in nature; hence, the fair value of each financial instrument is equal to their carrying value.

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**37. Measurement basis and fair values of financial instruments (continued)**

**Loans and advances to customers**

Loans and advances to customers are carried net of impairments. The Group uses a discounted cash flow valuation model to estimate the fair value for the ROI residential and commercial mortgages. Cash flows are discounted using the current weighted average interest rate based on the specific portfolio. The fair value calculation also takes into account loan impairment provisions at the balance sheet date. The carrying value of the consumer finance portfolio is considered equal to its fair value due to its short duration.

**Debt securities (HTC securities)**

Debt securities at 31 December 2023 are €3,256m (31 December 2022 €3,177m) and consist of HTC securities. HTC securities are derived from observable inputs through independent pricing sources such as Bloomberg. A weighted average method is used to apply the prices to the Group’s retained holding in the securitisation.

**Deposits by banks/customer accounts**

The estimated fair value of deposit liabilities and current accounts with no stated maturity which are repayable on demand (including non-interest bearing deposits), approximates to their book value. The estimated fair value of fixed-interest bearing deposits and other borrowings is based on discounted cash flows using interest rates for new deposits with similar remaining maturities.

**Debt securities in issue/subordinated liabilities**

The fair values of debt securities in issue/subordinated liabilities are estimated using market prices of instruments that are substantially the same as those issued by the Group. Where a readily available market price is unavailable in relation to the instrument, an estimated price is calculated using observable market data for similar instruments. If observable market data is not available, an appropriate credit spread linked to similar instruments, is used within the valuation technique. The fair values of debt securities in issue and subordinated liabilities include the fair value hedge adjustment in relation to interest rate swaps. Further details on hedging are included in note 16 of the financial statements. During 2023, due to changes in market conditions, quoted prices in active markets were no longer available for these instruments. However, there was sufficient information available to measure the fair value of these instruments based on observable market inputs. Therefore, debt securities in issue with a carrying amount of €1,512m and subordinated liabilities with a carrying amount of €257m, were transferred from Level 1 to Level 2 of the fair value hierarchy.

**Financial assets and financial liabilities subsequently measured at fair value**

On initial recognition, all financial instruments are measured at fair value. Following this, the Group measures HTC&S financial assets at fair value through other comprehensive income. Derivative financial instruments are held for trading and fair valued through profit or loss.

**Derivative financial instruments**

The fair values of derivatives are determined using valuation techniques such as discounted cash flow and pricing models which are commonly used by market participants. These valuations are provided by third party brokers and the models used incorporate observable market inputs such as current interest rate, time to maturity, forward foreign exchange rates, yield curves and volatility measures.

**Equity securities**

PTSB Group holds Series B preferred stock in Visa Inc. at 31 December 2023. During 2023 PTSB disposed of its holding of Visa A shares for €30m. A gain on sale of €14m was recognised in other comprehensive income. PTSB Group holds B preferred stock in Visa Inc. at 31 December 2023 with a value of €5m (2022: A&B shares valued at €30m) and are recognised in the statement of financial position at FVOCI.

The fair values of the Series A preferred stock in Visa Inc. is classified as Level 1 and the fair value of the Series B preferred stock is classified as Level 3, as the valuation of these preferred stock includes inputs that are based on unobservable data.

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Financial Statements
Governance
Strategic Report

# Notes to the Consolidated Financial Statements (continued)

**37. Measurement basis and fair values of financial instruments (continued)**

**Fair value measurements recognised in the Statement of financial position**

|  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- |
| **31 December 2023** | **Notes** | **Level 1** | **Level 2** | **Level 3** | **Total** |
|  |  | **€m** | **€m** | **€m** | **€m** |
|  |  |  |  |  |  |
| **Financial assets measured at fair value** |  |  |  |  |  |
| Derivative financial instrument | **16** | **-** | **36** | **-** | **36** |
| Equity instruments | **20** | **-** | **-** | **5** | **5** |
|  |  |  |  |  |  |
| **Financial liabilities measured at fair value** |  |  |  |  |  |
| Derivative financial instrument | **16** | **-** | **1** | **-** | **1** |

|  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- |
| **31 December 2022** | **Notes** | **Level 1** | **Level 2** | **Level 3** | **Total** |
|  |  | **€m** | **€m** | **€m** | **€m** |
|  |  |  |  |  |  |
| Financial assets measured at fair value |  |  |  |  |  |
| Derivative financial instrument | 16 | - | - | - | - |
| Equity instruments | 20 | 26 | - | 4 | 30 |
|  |  |  |  |  |  |
| Financial liabilities measured at fair value |  |  |  |  |  |
| Derivative financial instrument | 16 | - | 1 | 12 | 13 |

**Reconciliation of level 3 fair value measurements of financial assets**

|  |  |  |
| --- | --- | --- |
|  | **2023** | **2022** |
|  | **€m** | **€m** |
|  |  |  |
| **Equity Instruments** |  |  |
| As at 1 January | **4** | 9 |
| Revaluation movement in OCI – Fair value reserve (equity instruments) | **1** | - |
| Conversion of Series B preferred stock to Series A preferred stock | **-** | (5) |
| **As at 31 December** | **5** | 4 |

There were no transfers between level 1, level 2 or level 3 of the fair value hierarchy during 2023 or 2022 for financial assets.

**Level 3 fair value measurements of financial liabilities**

There were no transfers between level 1, level 2 or level 3 of the fair value hierarchy during 2023 or 2022 for financial liabilities. The level 3 of €12m relates to business combination forwards as at 31 December 2022. The fair value of the forward derivative at the acquisition date was a liability of €16m.

This is calculated as the difference between the fair value of the consideration to be paid and the fair value of the assets to be acquired.

See notes 2 and 3 for further detail.

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**37. Measurement basis and fair values of financial instruments (continued)**

**Level 3 sensitivity analysis**

The table below sets out information about significant unobservable inputs used in measuring financial instruments categorized as Level 3 in the fair value hierarchy.

Financial instruments

|  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- |
| **31 December 2023** | **Valuation technique** | **Significant unobservable inputs** | **Range of estimates for unobservable inputs** | **Fair value**  **€m** | **Ranges of estimates**  **changes in the fair value** |
|  |  |  |  |  |  |
| **Visa Inc. Series B Preferred Stock** | **Quoted market price (Discounted)\*** | **Final share conversion rate** | **0 - 90%** | **5** | **0 - 90%** |

\* Discount has been applied for illiquidity and the conversion rate variability of the Visa Inc. Series B Preferred stock.

|  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- |
| **31 December 2022** | **Valuation technique** | **Significant unobservable**  **inputs** | **Range of estimates for**  **unobservable inputs** | **Fair value**  **€m** | **Ranges of estimates**  **changes in the fair value** |
|  |  |  |  |  |  |
| Visa Inc. Series B Preferred Stock | Quoted market price (Discounted)\* | Final share conversion rate | 0 - 90% | 4 | 0 - 90% |

\*Discount has been applied for illiquidity and the conversion rate variability of the Visa Inc. Series B Preferred stock.

**Significant unobservable inputs**

**Visa Inc. Series A and Series B preferred stock**

The Visa Inc. Series A preferred stock held by PTSB was acquired during 2020 upon the partial conversion of Series B preferred stock by Visa Inc. These Series A and B preferred stock were fair valued at €nil and €5m respectively at 31 December 2023 (31 December 2022: €26m and €4m) and are recognised in the statement of financial position at FVOCI. During 2023 PTSB disposed of its holding of Visa A shares for €30m.

**Valuation Methodology:** The Visa Inc. Class A Common stock price and conversion ratios were applied to the PTSB shareholding of Visa Inc. Series A and Series B preferred shares at 31 December 2023 and 31 December 2022. Future conversions are calculated using discounted cash follows. The stock was revalued at the year-end exchange rate.

**Unobservable input:** The unobservable inputs are the discount factor used to discount the future conversions of Series B preferred stock.

The Visa Inc. Series A and Series B preferred stock is denominated in US dollars and is exposed to FX risk.

**Business Combination Forwards**

The level 3 of €12m as at 31 December 2022 related to business combination forwards. The business combination derivatives were derecognised in 2023 as the remaining Retail lending assets and the entirety of the Asset Financing and SME assets and branch properties were transferred during the year. See Note 3 for further detail. The fair value of the forward derivative is calculated as the difference between the fair value of the consideration to be paid and the fair value of the assets to be acquired. See notes 2 and 3 for further detail.

**Valuation methodology:** The fair value of the forward derivative at 31 December 2023 was €nil (31 December 2022: liability of €12m). This is calculated as the difference between the fair value of the consideration to be paid and the fair value of the assets to be acquired.

**Unobservable input:** The unobservable inputs are the prepayment rate, redemption rate, transition rate (from fixed to variable rates and vice versa), probability of default (PD) and loss given default assumptions, servicing cost, risk weights based on the asset characteristics and a discount rate based on cost of funding, capital and targeted capital ratio. Taking account of the various uncertainties, Management estimate the range of changes in fair value on the receive leg (loans acquired) to be 95% to 105%, with no material change expected on the pay leg (the consideration).

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Strategic Report

# Notes to the Consolidated Financial Statements (continued)

**38. Financial risk management**

**Maximum exposure to credit risk before collateral held or other credit enhancements**

The following table outlines the maximum exposure to credit risk before collateral held or other credit enhancements in respect of the Group’s financial assets as at the statement of financial position date.

|  |  |  |  |
| --- | --- | --- | --- |
|  | **Notes** | **31 December 2023** | **31 December 2022** |
|  |  | **€m** | **€m** |
|  |  |  |  |
| Cash at bank | 14 | **71** | 58 |
| Items in course of collection | 14 | **40** | 40 |
| Loans and advances to banks (iii) | 15 | **2,051** | 2,123 |
| Derivative financial instruments (ii) | 16 | **36** | - |
| Other assets | 17 | **60** | 1 |
| Debt securities (i) | 19 | **3,256** | 3,177 |
| Loans and advances to customers (iv) | 22 | **21,427** | 19,593 |
|  |  | **26,941** | 24,992 |
| Commitments | 43 | **1,380** | 1,342 |
|  |  | **28,321** | 26,334 |

**The following tables outline the Group’s exposure to credit risk by asset class**

**(i) Debt securities**

The Group is exposed to the credit risk on third parties where the Group holds debt securities (primarily sovereign debt). These exposures are subject to the limitations contained within Board approved policies, with sovereign debt restricted to those countries that have an External Credit Assessment Institution (ECAI) rating of investment grade.

The following table gives an indication of the level of the credit worthiness of the Group’s debt securities and is based on the Group’s internal rating policy which was approved by the CBI. The inputs to the ratings used in the table below are those prescribed by Moody’s Investor Services Limited.

|  |  |  |
| --- | --- | --- |
|  | **31 December 2023** | **31 December 2022** |
|  | **€m** | **€m** |
|  |  |  |
| **Rating** |  |  |
| Aaa | **309** | 49 |
| Aa1 | **30** | 110 |
| Aa2 | **356** | 250 |
| Aa3 | **1,578** | - |
| A1 | **-** | 1,734 |
| A3 | **448** | - |
| Baa1 | **432** | 497 |
| Baa2 | **-** | 456 |
| Baa3 | **103** | 81 |
| **Total** | **3,256** | 3,177 |

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**38. Financial risk management (continued)**

The following table discloses, by country, the Group’s exposure to sovereign debt and corporate debt as at:

|  |  |  |
| --- | --- | --- |
|  | **31 December 2023** | **31 December 2022** |
|  | **€m** | **€m** |
|  |  |  |
| **Country** |  |  |
| Ireland | **1,559** | 1,783 |
| Portugal | **448** | 456 |
| Spain | **432** | 497 |
| France | **356** | 250 |
| EU | **309** | 81 |
| Italy | **103** | 110 |
| Austria | **30** | - |
| Belgium | **19** | - |
| **Total** | **3,256** | 3,177 |

**(ii) Derivative financial instruments**

The Group has executed standard ISDA agreements with all of its counterparties. The Group has also executed CSAs with all of its counterparties in respect of all derivative instruments to mitigate its credit risk. As part of these agreements, the Group exchanges collateral in line with movements in the market values of derivative positions daily. FX forward derivatives are settled gross. The Group manages its collateral derivative positions with counterparties on a net basis. The uncollaterised derivative positions are held with investment grade counterparties. The cumulative positive market value of derivative assets at 31 December 2023 was €36m (31 December 2022: €nil) which relates to fair value hedge interest rate swaps used to hedge interest rate risk on fixed rate debt securities in issue. See note 16 for further detail.

**(iii) Loans and advances to banks**

The Group has a policy to ensure that, where possible, loans and advances to banks are held with investment grade counterparties with any exceptions subject to prior approval by the BRCC. The following table gives an indication of the level of creditworthiness of the Group’s loans and advances to banks and is based on the ratings prescribed by Moody’s Investor Services Limited and Standard and Poor’s for the CBI.

|  |  |  |
| --- | --- | --- |
|  | **31 December 2023** | **31 December 2022** |
|  | **€m** | **€m** |
|  |  |  |
| **Rating** |  |  |
| AAA | **1,687** | 1,620 |
| Aa2 | **75** | 199 |
| Aa3 | **231** | 286 |
| A1 | **2** | 10 |
| A2 | **56** | - |
| Ba1 | **-** | 8 |
| **Total** | **2,051** | 2,123 |

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Financial Statements
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Strategic Report

# Notes to the Consolidated Financial Statements (continued)

**38. Financial risk management (continued)**

The following sections detail additional disclosures on asset quality

**(iv) Loans and advances to customers**

**Gross customer loans and advances**

The tables below outline total loans and advances to customers for the Group analysed by home loan, buy-to-let, commercial, consumer finance and finance leases and hire purchase receivables.

|  |  |  |
| --- | --- | --- |
|  | **31 December 2023** | **31 December 2022** |
| **Measured at amortised cost** | **€m** | **€m** |
|  |  |  |
| Residential mortgages: |  |  |
| Home loan | **19,557** | 18,340 |
| Buy-to-let | **749** | 824 |
| **Total residential mortgages** | **20,306** | 19,164 |
| Commercial | **437** | 239 |
| Consumer finance | **499** | 401 |
| Finance leases and hire purchase receivables | **446** | - |
| **Total measured at amortised cost** | **21,688** | 19,804 |
|  |  |  |
| **Analysed by ECL staging:** |  |  |
| Stage 1 | **19,057** | 17,455 |
| Stage 2 | **1,913** | 1,699 |
| Stage 3 | **718** | 649 |
| POCI | **-** | 1 |
| **Total measured at amortised cost** | **21,688** | 19,804 |
|  |  |  |
| **Of which at the reporting date** |  |  |
| Neither past due nor Stage 3 | **20,909** | 19,118 |
| Past due but not Stage 3 | **61** | 36 |
| Stage 3 | **718** | 650 |
| **Total measured at amortised cost** | **21,688** | 19,804 |
| **Of which are reported as non-performing loans** | **718** | 650 |
| **Deferred fees, discounts & business combination related fair value adjustments** | **309** | 310 |

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**38. Financial risk management (continued)**

The following table provides an aged analysis of home loan, buy-to-let and commercial mortgages which are past due but not Stage 3.

**31 December 2023**

|  |  |  |  |  |
| --- | --- | --- | --- | --- |
|  | **Home loans** | **Buy-to-let** | **Commercial** | **Total** |
|  | **€m** | **€m** | **€m** | **€m** |
|  |  |  |  |  |
| 0-30 days | **29** | **3** | **1** | **33** |
| 31-60 days | **7** | **3** | **1** | **11** |
| 61-90 days | **6** | **-** | **-** | **6** |
| **Total past due not Stage 3** | **42** | **6** | **2** | **50** |
| **Fair value of collateral held** | **42** | **6** | **2** | **50** |

|  |  |  |  |  |
| --- | --- | --- | --- | --- |
|  | **Home loans** | **Buy-to-let** | **Commercial** | **Total** |
| **Fair value of collateral held** | **€m** | **€m** | **€m** | **€m** |
|  |  |  |  |  |
| 0-30 days | **29** | **3** | **1** | **33** |
| 31-60 days | **7** | **3** | **1** | **11** |
| 61-90 days | **6** | **-** | **-** | **6** |
| **Total past due not Stage 3** | **42** | **6** | **2** | **50** |

31 December 2022

|  |  |  |  |  |
| --- | --- | --- | --- | --- |
|  | **Home loans** | **Buy-to-let** | **Commercial** | **Total** |
|  | **€m** | **€m** | **€m** | **€m** |
|  |  |  |  |  |
| 0-30 days | 16 | 2 | - | 18 |
| 31-60 days | 4 | 1 | - | 5 |
| 61-90 days | 5 | - | - | 5 |
| Total past due not Stage 3 | 25 | 3 | - | 28 |
| Fair value of collateral held | 25 | 3 | - | 28 |

|  |  |  |  |  |
| --- | --- | --- | --- | --- |
|  | **Home loans** | **Buy-to-let** | **Commercial** | **Total** |
| **Fair value of collateral held** | **€m** | **€m** | **€m** | **€m** |
|  |  |  |  |  |
| 0-30 days | 16 | 2 | - | 18 |
| 31-60 days | 4 | 1 | - | 5 |
| 61-90 days | 5 | - | - | 5 |
| Total past due not Stage 3 | 25 | 3 | - | 28 |

Collateral held against residential mortgages is principally comprised of residential properties; their fair value has been estimated based upon the last actual valuation, adjusted to take into account subsequent movement in house prices and is capped at the lower of the loan balance or the valuation amount.

**Non-performing loans**

Non-performing loans (NPLs) are loans which are credit impaired or loans which are classified as defaulted in accordance with the Group’s definition of default. The Group’s definition of default considers objective indicators of default including the 90 days past due criterion, evidence of exercise of concessions or modifications to terms and conditions is designed to be consistent with European Banking Authority (EBA) guidance on the definition of forbearance.

Foreclosed assets are assets held on the balance sheet which are obtained by taking possession of collateral or by calling on similar credit enhancements.

Non-performing assets are defined as NPLs plus foreclosed assets.

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Financial Statements
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Strategic Report

# Notes to the Consolidated Financial Statements (continued)

**38. Financial risk management (continued)**

|  |  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- | --- |
| **31 December 2023** |  | **Stage 3** | | | | |
|  | **Home loans** | **Buy-to-let** | **Commercial** | **Consumer finance** | **Finance leases and hire purchase receivables** | **Total** |
|  | **€m** | **€m** | **€m** | **€m** | **€m** | **€m** |
|  |  |  |  |  |  |  |
| NPL is < 90 days | **167** | **86** | **11** | **4** | **6** | **274** |
| NPL is > 90 days and < 1 year past due | **77** | **51** | **2** | **4** | **4** | **138** |
| NPL is 1-2 years past due | **44** | **16** | **1** | **2** | **1** | **64** |
| NPL is 2-5 years past due | **60** | **86** | **1** | **2** | **1** | **150** |
| NPL is > 5 years past due | **55** | **28** | **5** | **4** | **-** | **92** |
| POCI | **-** | **-** | **-** | **-** | **-** | **-** |
| **Non-performing loans** | **403** | **267** | **20** | **16** | **12** | **718** |
| **Foreclosed assets** | **2** | **9** |  |  |  | **11** |
| **Non-performing assets** | **405** | **276** | **20** | **16** | **12** | **729** |
| **NPLs as % of gross loans** | **2.1%** | **35.6%** | **4.6%** | **3.2%** | **2.7%** | **3.3%** |

|  |  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- | --- |
| **31 December 2022** |  | **Stage 3** | | | | |
|  | **Home loans** | **Buy-to-let** | **Commercial** | **Consumer finance** | **Finance leases and hire purchase receivables** | **Total** |
|  | **€m** | **€m** | **€m** | **€m** | **€m** | **€m** |
|  |  |  |  |  |  |  |
| NPL is < 90 days | 175 | 118 | 17 | 2 | - | 312 |
| NPL is > 90 days and < 1 year past due | 31 | 15 | - | 3 | - | 49 |
| NPL is 1-2 years past due | 31 | 80 | - | 2 | - | 113 |
| NPL is 2-5 years past due | 51 | 28 | - | 2 | - | 81 |
| NPL is > 5 years past due | 54 | 29 | 6 | 5 | - | 94 |
| POCI | - | - | - | 1 | - | 1 |
| **Non-performing loans** | 342 | 270 | 23 | 15 | - | 650 |
| **Foreclosed assets** | 3 | 15 | - | - | - | 18 |
| **Non-performing assets** | 345 | 285 | 23 | 15 | - | 668 |
| **NPLs as % of gross loans** | 1.9% | 32.8% | 9.6% | 3.7% | - | 3.3% |

Non-performing loans as a percentage of total loans and advances was 3.3% at 31 December 2023, no change from 3.3% at 31 December 2022.

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**38. Financial risk management (continued)**

**Total portfolio loss allowance: statement of financial position**

The tables below outline the ECL loss allowance total at 31 December 2023 in respect of total customer loans and advances.

The impairment charge in respect of the total loans and advances for year ended 31 December 2023 was €56m, compared to €7m charge for the year ended 31 December 2022.

|  |  |  |
| --- | --- | --- |
|  | **31 December 2023** | **31 December 2022** |
|  | **€m** | **€m** |
|  |  |  |
| **Loss allowance - statement of financial position** |  |  |
| Stage 1 | **165** | 136 |
| Stage 2 | **164** | 163 |
| Stage 3 | **241** | 222 |
| Total loss allowance | **570** | 521 |

|  |  |  |
| --- | --- | --- |
|  | **31 December 2023** | **31 December 2022** |
|  | **%** | **%** |
|  |  |  |
| **Provision coverage ratio\*** |  |  |
| Stage 1 | **0.9%** | 0.8% |
| Stage 2 | **8.6%** | 9.6% |
| Stage 3 | **33.5%** | 34.1% |
| Total provisions/total loans | **2.6%** | 2.6% |

\*Provision coverage ratio is calculated as loss allowance/impairment provision as a percentage of gross loan balance.

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Financial Statements
Governance
Strategic Report

# Notes to the Consolidated Financial Statements (continued)

**38. Financial risk management (continued)**

**Origination profile**

Loan origination profile of the residential mortgage loan portfolio before provision for impairment:

The table below illustrates that €2bn or 9% (31 December 2022: 11%) of the residential mortgage portfolio originated before 2006. Between 2006 and 2008 origination was €4bn or 21% (31 December 2022: 24%) of the residential mortgages. The remaining 70% (31 December 2022: 65%) of residential mortgages were originated between 2009 and 2023.

|  |  |  |  |  |
| --- | --- | --- | --- | --- |
| **31 December 2023** | **Residential mortgages portfolio** | | **Stage 3 residential mortgages portfolio** | |
|  | **Number** | **Balance** | **Number** | **Balance** |
|  |  | **€m** |  | **€m** |
|  |  |  |  |  |
|  |  |  |  |  |
| 2000 and before | **3,055** | **64** | **253** | **8** |
| 2001 | **2,004** | **60** | **114** | **4** |
| 2002 | **2,811** | **116** | **139** | **8** |
| 2003 | **4,443** | **232** | **219** | **16** |
| 2004 | **7,579** | **471** | **278** | **25** |
| 2005 | **11,015** | **943** | **454** | **61** |
| 2006 | **13,837** | **1,624** | **753** | **174** |
| 2007 | **11,944** | **1,591** | **773** | **209** |
| 2008 | **7,407** | **925** | **452** | **97** |
| 2009 | **2,311** | **212** | **73** | **8** |
| 2010 | **914** | **66** | **22** | **2** |
| 2011 | **789** | **65** | **9** | **1** |
| 2012 | **1,225** | **108** | **18** | **1** |
| 2013 | **1,638** | **158** | **17** | **2** |
| 2014 | **2,877** | **294** | **26** | **4** |
| 2015 | **3,949** | **442** | **52** | **4** |
| 2016 | **4,665** | **617** | **46** | **7** |
| 2017 | **5,642** | **843** | **49** | **6** |
| 2018 | **7,352** | **1,239** | **71** | **11** |
| 2019 | **9,408** | **1,735** | **64** | **12** |
| 2020 | **7,820** | **1,624** | **39** | **5** |
| 2021 | **9,065** | **2,135** | **20** | **3** |
| 2022 | **9,618** | **2,539** | **8** | **1** |
| 2023 | **8,394** | **2,203** | **4** | **1** |
| **Total** | **139,762** | **20,306** | **3,953** | **670** |

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**38. Financial risk management (continued)**

|  |  |  |  |  |
| --- | --- | --- | --- | --- |
| **31 December 2022** | **Residential mortgages portfolio** | | **Stage 3 residential mortgages portfolio** | |
|  | **Number** | **Balance** | **Number** | **Balance** |
|  |  | **€m** |  | **€m** |
|  |  |  |  |  |
| 1999 and before | 1,786 | 30 | 113 | 4 |
| 2000 | 1,483 | 40 | 57 | 3 |
| 2001 | 1,938 | 66 | 79 | 4 |
| 2002 | 2,801 | 127 | 99 | 6 |
| 2003 | 5,360 | 255 | 166 | 14 |
| 2004 | 7,729 | 514 | 220 | 23 |
| 2005 | 11,134 | 1,006 | 397 | 57 |
| 2006 | 14,396 | 1,796 | 723 | 169 |
| 2007 | 12,439 | 1,730 | 740 | 203 |
| 2008 | 7,912 | 1,006 | 408 | 90 |
| 2009 | 2,301 | 213 | 65 | 7 |
| 2010 | 936 | 70 | 14 | 1 |
| 2011 | 819 | 69 | 5 | 1 |
| 2012 | 1,190 | 110 | 3 | - |
| 2013 | 1,673 | 163 | 4 | - |
| 2014 | 2,960 | 316 | 13 | 3 |
| 2015 | 4,058 | 471 | 29 | 1 |
| 2016 | 4,664 | 639 | 23 | 4 |
| 2017 | 5,804 | 899 | 24 | 4 |
| 2018 | 7,607 | 1,345 | 52 | 8 |
| 2019 | 9,633 | 1,863 | 37 | 7 |
| 2020 | 7,940 | 1,735 | 14 | 1 |
| 2021 | 8,871 | 2,164 | 8 | 1 |
| 2022 | 9,409 | 2,537 | 4 | 1 |
| Total | 134,843 | 19,164 | 3,297 | 612 |

**Loan-to-value profile**

**Loan-to-value (LTV) of mortgage lending (index linked):**

The LTV ratio is calculated at a property level and is the average of indexed property values in proportion to the outstanding loan balance. LTV is a key input to the impairment provisioning process. The tables below outline the composition of this ratio for the residential loan portfolio.

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Financial Statements
Governance
Strategic Report

# Notes to the Consolidated Financial Statements (continued)

**38. Financial risk management (continued)**

**Actual and average LTVs across principal mortgage portfolios:**

The tables below outline the weighted average LTVs for the total residential mortgage portfolios analysed across home loan and buy-to-let facilities by value. The weighted average LTV on the residential mortgage portfolios is 52% at 31 December 2023 compared to 54% at 31 December 2022.

|  |  |  |  |
| --- | --- | --- | --- |
| **31 December 2023** | **Home loans** | **Buy-to-let** | **Total** |
|  | **%** | **%** | **%** |
|  |  |  |  |
| Less than 50% | **45%** | **33%** | **45%** |
| 50% to 70% | **38%** | **23%** | **37%** |
| 71% to 90% | **16%** | **18%** | **16%** |
| 91% to 100% | **-** | **8%** | **1%** |
| Subtotal | **99%** | **82%** | **99%** |
|  |  |  |  |
| 101% to 110% | **1%** | **6%** | **1%** |
| 111% to 120% | **-** | **2%** | **-** |
| 121% to 130% | **-** | **3%** | **-** |
| 131% to 140% | **-** | **2%** | **-** |
| 141% to 150% | **-** | **1%** | **-** |
| 151% to 160% | **-** | **1%** | **-** |
| 161% to 170% | **-** | **1%** | **-** |
| 171% to 180% | **-** | **-** | **-** |
| Greater than 180% | **-** | **2%** | **-** |
| Subtotal | **1%** | **18%** | **1%** |
|  |  |  |  |
| **Total** | **100%** | **100%** | **100%** |
| **Weighted average LTV:** |  |  |  |
| Stock of existing residential mortgages | **52%** | **70%** | **52%** |
| Residential mortgages originated in the year | **69%** | **55%** | **69%** |
| Acquired residential mortgages | **47%** | **41%** | **47%** |
| Stage 3 mortgages | **68%** | **100%** | **81%** |

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**38. Financial risk management (continued)**

|  |  |  |  |
| --- | --- | --- | --- |
| **31 December 2022** | **Home loans** | **Buy-to-let** | **Total** |
|  | **%** | **%** | **%** |
|  |  |  |  |
| Less than 50% | 44% | 32% | 44% |
| 50% to 70% | 40% | 18% | 39% |
| 71% to 90% | 14% | 24% | 14% |
| 91% to 100% | 1% | 8% | 1% |
| Subtotal | 99% | 82% | 98% |
|  |  |  |  |
| 101% to 110% | 1% | 5% | 1% |
| 111% to 120% | - | 4% | - |
| 121% to 130% | - | 3% | - |
| 131% to 140% | - | 1% | - |
| 141% to 150% | - | 2% | - |
| 151% to 160% | - | 1% | - |
| 161% to 170% | - | - | - |
| 171% to 180% | - | - | - |
| Greater than 180% | - | 2% | 1% |
| Subtotal | 1% | 18% | 2% |
|  |  |  |  |
| Total | 100% | 100% | 100% |
| Weighted average LTV: |  |  |  |
| Stock of existing residential mortgages | 53% | 76% | 54% |
| Residential mortgages originated in the year | 68% | 58% | 68% |
| Acquired residential mortgages | 47% | 39% | 47% |
| Stage 3 mortgages | 74% | 100% | 85% |

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Financial Statements
Governance
Strategic Report

# Notes to the Consolidated Financial Statements (continued)

**38. Financial risk management (continued)**

**Loan-to-value profile (continued)**

**Analysis by LTV of the Group’s residential mortgage lending which is neither past due nor Stage 3:**

The tables below illustrates that 100% of residential home loan mortgages (31 December 2022: 100%) and 95% of residential buy-to-let mortgages (31 December 2022: 94%) that are neither past due nor stage 3 are in positive equity as at 31 December 2023.

|  |  |  |  |
| --- | --- | --- | --- |
| **31 December 2023** | **Home loans** | **Buy-to-let** | **Total** |
|  | **%** | **%** | **%** |
|  |  |  |  |
| Less than 50% | **46%** | **48%** | **46%** |
| 50% to 70% | **38%** | **29%** | **38%** |
| 71% to 90% | **16%** | **14%** | **16%** |
| 91% to 100% | **-** | **4%** | **-** |
| Subtotal | **100%** | **95%** | **100%** |
|  |  |  |  |
| 101% to 110% | **-** | **2%** | **-** |
| 111% to 120% | **-** | **1%** | **-** |
| 121% to 130% | **-** | **-** | **-** |
| 131% to 140% | **-** | **1%** | **-** |
| 141% to 150% | **-** | **-** | **-** |
| 151% to 160% | **-** | **-** | **-** |
| 161% to 170% | **-** | **-** | **-** |
| 171% to 180% | **-** | **-** | **-** |
| Greater than 180% | **-** | **1%** | **-** |
| Subtotal | **-** | **5%** | **-** |
|  |  |  |  |
| **Total** | **100%** | **100%** | **100%** |

|  |  |  |  |
| --- | --- | --- | --- |
| **31 December 2022** | **Home loans** | **Buy-to-let** | **Total** |
|  | **%** | **%** | **%** |
|  |  |  |  |
| Less than 50% | 45% | 44% | 45% |
| 50% to 70% | 41% | 23% | 40% |
| 71% to 90% | 14% | 23% | 14% |
| 91% to 100% | - | 4% | 1% |
| Subtotal | 100% | 94% | 100% |
|  |  |  |  |
| 101% to 110% | - | 2% | - |
| 111% to 120% | - | 1% | - |
| 121% to 130% | - | 1% | - |
| 131% to 140% | - | - | - |
| 141% to 150% | - | 1% | - |
| 151% to 160% | - | - | - |
| 161% to 170% | - | - | - |
| 171% to 180% | - | - | - |
| Greater than 180% | - | 1% | - |
| Subtotal | - | 6% | - |
|  |  |  |  |
| Total | 100% | 100% | 100% |

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**38. Financial risk management (continued)**

**Loan-to-value profile (continued)**

Analysis by LTV of the Group’s residential mortgage lending which are classified as Stage 3:

The tables below illustrate that 83% of residential home loan mortgages (31 December 2022: 79%) and 60% of residential buy-to-let mortgages (31 December 2022: 55%) that are classified as Stage 3 are in positive equity as at 31 December 2023.

|  |  |  |  |
| --- | --- | --- | --- |
| **31 December 2023** | **Home loans** | **Buy-to-let** | **Total** |
|  | **%** | **%** | **%** |
|  |  |  |  |
| Less than 50% | **38%** | **7%** | **26%** |
| 50% to 70% | **24%** | **11%** | **19%** |
| 71% to 90% | **15%** | **26%** | **19%** |
| 91% to 100% | **6%** | **16%** | **10%** |
| Subtotal | **83%** | **60%** | **74%** |
|  |  |  |  |
| 101% to 110% | **3%** | **13%** | **7%** |
| 111% to 120% | **3%** | **6%** | **4%** |
| 121% to 130% | **2%** | **8%** | **4%** |
| 131% to 140% | **1%** | **2%** | **2%** |
| 141% to 150% | **2%** | **2%** | **2%** |
| 151% to 160% | **2%** | **2%** | **2%** |
| 161% to 170% | **1%** | **2%** | **1%** |
| 171% to 180% | **-** | **1%** | **1%** |
| Greater than 180% | **3%** | **4%** | **3%** |
| Subtotal | **17%** | **40%** | **26%** |
|  |  |  |  |
| **Total** | **100%** | **100%** | **100%** |
|  | **€m** | **€m** | **€m** |
| **Stage 3** | **403** | **267** | **670** |

|  |  |  |  |
| --- | --- | --- | --- |
| **31 December 2022** | **Home loans** | **Buy-to-let** | **Total** |
|  | **%** | **%** | **%** |
|  |  |  |  |
| Less than 50% | 33% | 7% | 22% |
| 50% to 70% | 22% | 8% | 16% |
| 71% to 90% | 19% | 27% | 22% |
| 91% to 100% | 5% | 13% | 8% |
| Subtotal | 79% | 55% | 68% |
|  |  |  |  |
| 101% to 110% | 3% | 12% | 7% |
| 111% to 120% | 5% | 10% | 7% |
| 121% to 130% | 4% | 9% | 6% |
| 131% to 140% | 2% | 3% | 2% |
| 141% to 150% | 1% | 3% | 2% |
| 151% to 160% | 1% | 2% | 2% |
| 161% to 170% | 1% | 1% | 1% |
| 171% to 180% | - | 1% | 1% |
| Greater than 180% | 4% | 4% | 4% |
| Subtotal | 21% | 45% | 32% |
|  |  |  |  |
| Total | 100% | 100% | 100% |
|  | **€m** | **€m** | **€m** |
| **Stage 3** | 342 | 270 | 612 |

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Financial Statements
Governance
Strategic Report

# Notes to the Consolidated Financial Statements (continued)

**38. Financial risk management (continued)**

**(v) Group portfolios: Collateral in possession**

Collateral in possession occurs where the obligor either (i) voluntarily surrenders the property or (ii) the Group takes legal ownership due to the non-repayment of the loan facility. The following tables outline the main movements in this category during the year.

Stock of collateral in possession

|  |  |  |  |  |
| --- | --- | --- | --- | --- |
|  | **31 December 2023** | | **31 December 2022** | |
|  | **Number** | **Balance outstanding at transfer of ownership** | **Number** | **Balance outstanding at transfer of ownership** |
| **Residential collateral in possession** |  | **€m** |  | **€m** |
|  |  |  |  |  |
| Home loans | **10** | **6** | 14 | 7 |
| Buy-to-let | **52** | **13** | 105 | 27 |
| **Total** | **62** | **19** | 119 | 34 |

Collateral in possession assets are sold as soon as practicable. These assets which total €11m as at 31 December 2023 (31 December 2022: €18m) are included in assets held for sale (see note 18 for further details).

During the year the ownership of 4 properties was transferred to the Group.

The details of the transfers are provided in the table below:

|  |  |
| --- | --- |
|  | **Number** |
|  |  |
| Home loans | - |
| Buy-to-let | 4 |
| Total | 4 |

|  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- |
| **31 December 2023** | **Number of disposals** | **Balance**  **outstanding at**  **transfer of ownership** | **Gross sales proceeds** | **Costs to sell** | **Pre**  **provisioning**  **loss on sale\*** |
|  |  | **€m** | **€m** | **€m** | **€m** |
|  |  |  |  |  |  |
| Collateral in possession |  |  |  |  |  |
| Home loans | **4** | **1** | **2** | **1** | **-** |
| Buy-to-let | **57** | **16** | **10** | **-** | **6** |
| **Year ended 31 December 2023** | **61** | **17** | **12** | **1** | **6** |

\*Calculated as gross sales proceeds less balance outstanding at transfer of ownership less costs to sell. These losses are provided for as part of the impairment provisioning process.

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**38. Financial risk management (continued)**

|  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- |
| **31 December 2022** | **Number of disposals** | **Balance**  **outstanding at**  **transfer of ownership** | **Gross sales proceeds** | **Costs to sell** | **Pre**  **provisioning**  **loss on sale\*** |
|  |  | **€m** | **€m** | **€m** | **€m** |
|  |  |  |  |  |  |
| Collateral in possession |  |  |  |  |  |
| Home loans | 13 | 3 | 2 | - | 1 |
| Buy-to-let | 76 | 18 | 13 | 1 | 6 |
| Year ended 31 December 2022 | 89 | 21 | 15 | 1 | 7 |

\*Calculated as gross sales proceeds less balance outstanding at transfer of ownership less costs to sell. These losses are provided for as part of the impairment provisioning process.

**(vi) Additional disclosures on forborne loans**

The Group operates a number of mechanisms which are designed to assist borrowers experiencing credit and loan repayment difficulties, which have been developed in accordance with the current Code of Conduct on Mortgages Arrears (CCMA).

The tables below of analyse loans for which the Group has entered formal temporary and permanent forbearance arrangements with customers for the years ended 31 December 2023 and 2022.

**(a) Weighted Average - LTV**

**LTV on total residential mortgages in forbearance**

The tables below illustrate that 89% of residential home loan mortgages (31 December 2022: 85%) and 73% of residential buy-to-let mortgages (31 December 2022: 69%) that are in forbearance are in positive equity as at 31 December 2023.

**31 December 2023**

|  |  |  |  |
| --- | --- | --- | --- |
|  | **Home loans** | **Buy-to-let** | **Total** |
|  | **%** | **%** | **%** |
|  |  |  |  |
| Less than 50% | **42%** | **10%** | **37%** |
| 50% to 70% | **29%** | **13%** | **26%** |
| 71% to 90% | **13%** | **36%** | **17%** |
| 91% to 100% | **5%** | **14%** | **6%** |
| Subtotal | **89%** | **73%** | **86%** |
|  |  |  |  |
| 101% to 110% | **2%** | **10%** | **3%** |
| 111% to 120% | **2%** | **3%** | **2%** |
| 121% to 130% | **1%** | **3%** | **2%** |
| 131% to 140% | **1%** | **2%** | **2%** |
| 141% to 150% | **1%** | **2%** | **1%** |
| 151% to 160% | **1%** | **1%** | **1%** |
| 161% to 170% | **1%** | **1%** | **1%** |
| 171% to 180% | **-** | **1%** | **-** |
| Greater than 180% | **2%** | **4%** | **2%** |
| Subtotal | **11%** | **27%** | **14%** |
|  |  |  |  |
| **Total** | **100%** | **100%** | **100%** |
| Weighted average LTV: |  |  |  |
| Stock of residential mortgages | **61%** | **91%** | **66%** |
| Residential mortgages originated in the year | **66%** | **-** | **66%** |
| Stage 3 mortgages | **71%** | **99%** | **76%** |

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Financial Statements
Governance
Strategic Report

# Notes to the Consolidated Financial Statements (continued)

**38. Financial risk management (continued)**

**31 December 2022**

|  |  |  |  |
| --- | --- | --- | --- |
|  | **Home loans** | **Buy-to-let** | **Total** |
|  | **%** | **%** | **%** |
|  |  |  |  |
| Less than 50% | 37% | 7% | 31% |
| 50% to 70% | 27% | 11% | 24% |
| 71% to 90% | 17% | 42% | 23% |
| 91% to 100% | 4% | 9% | 5% |
| Subtotal | 85% | 69% | 83% |
|  |  |  |  |
| 101% to 110% | 3% | 11% | 4% |
| 111% to 120% | 3% | 4% | 3% |
| 121% to 130% | 3% | 4% | 3% |
| 131% to 140% | 1% | 2% | 1% |
| 141% to 150% | 1% | 2% | 1% |
| 151% to 160% | 1% | 2% | 1% |
| 161% to 170% | 1% | 1% | 1% |
| 171% to 180% | - | 1% | - |
| Greater than 180% | 2% | 4% | 3% |
| Subtotal | 15% | 31% | 17% |
|  |  |  |  |
| Total | 100% | 100% | 100% |
| Weighted average LTV: |  |  |  |
| Stock of residential mortgages | 66% | 92% | 72% |
| Residential mortgages originated in the year | 73% | - | 73% |
| Stage 3 mortgages | 75% | 97% | 80% |

**(b) Forbearance arrangements - mortgages**

The tables below set out the volume of loans for which the Group has entered formal temporary and permanent forbearance arrangements with customers as at 31 December 2023 and 31 December 2022.

**(i) Residential home loan mortgages:**

The incidence of the main type of forbearance arrangements for owner occupied residential mortgages are analysed below:

|  |  |  |  |  |
| --- | --- | --- | --- | --- |
| **31 December 2023** | **All loans** | | **Stage 3** | |
|  | **Number** | **Balances** | **Number** | **Balances** |
|  |  | **€m** |  | **€m** |
|  |  |  |  |  |
| Interest only | **19** | **4** | **17** | **3** |
| Reduced payment (less than interest only) | **47** | **8** | **32** | **6** |
| Reduced payment (greater than interest only) | **1,362** | **193** | **672** | **105** |
| Payment moratorium | **48** | **7** | **33** | **4** |
| Arrears capitalisation | **821** | **88** | **419** | **49** |
| Term extension | **481** | **34** | **232** | **19** |
| Hybrid\* | **238** | **33** | **178** | **24** |
| Split mortgages\*\* | **158** | **26** | **158** | **26** |
| **Total** | **3,174** | **393** | **1,741** | **236** |

\* Hybrid is a combination of two or more forbearance arrangements.

\*\* Split mortgage is where a portion of outstanding debt is deferred until financial ability or circumstances improve.

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**38. Financial risk management (continued)**

|  |  |  |  |  |
| --- | --- | --- | --- | --- |
| **31 December 2022** | **All loans** | | **Stage 3** | |
|  | **Number** | **Balances** | **Number** | **Balances** |
|  |  | **€m** |  | **€m** |
|  |  |  |  |  |
| Interest only | 21 | 6 | 19 | 3 |
| Reduced payment (less than interest only) | 34 | 3 | 22 | 2 |
| Reduced payment (greater than interest only) | 1,369 | 192 | 782 | 120 |
| Payment moratorium | 32 | 5 | 19 | 3 |
| Arrears capitalisation | 433 | 53 | 252 | 31 |
| Term extension | 428 | 32 | 209 | 17 |
| Hybrid\* | 277 | 41 | 178 | 26 |
| Split mortgages\*\* | 153 | 26 | 153 | 26 |
| Total | 2,747 | 358 | 1,634 | 228 |

\* Hybrid is a combination of two or more forbearance arrangements.

\*\* Split mortgage is where a portion of outstanding debt is deferred until financial ability or circumstances improve.

The tables above reflect an increase of 427 cases in the year to 31 December 2023 for the Group in the number of residential home loan mortgages in forbearance arrangements, an increase of €35m. The average balance of forborne loans is €0.124m at 31 December 2023 (31 December 2022: €0.130m).

**(ii) Residential buy-to-let mortgages:**

The incidence of the main type of forbearance arrangements for residential buy-to-let mortgages only is analysed below:

|  |  |  |  |  |
| --- | --- | --- | --- | --- |
| **31 December 2023** | **All loans** | | **Stage 3** | |
|  | **Number** | **Balances** | **Number** | **Balances** |
|  |  | **€m** |  | **€m** |
|  |  |  |  |  |
| Interest only | **16** | **6** | **14** | **6** |
| Reduced payment (less than interest only) | **2** | **2** | **2** | **2** |
| Reduced payment (greater than interest only) | **82** | **25** | **61** | **21** |
| Payment moratorium | **3** | **1** | **1** | **-** |
| Arrears capitalisation | **24** | **6** | **10** | **3** |
| Term extension | **16** | **4** | **12** | **3** |
| Hybrid\* | **61** | **28** | **46** | **19** |
| Split mortgages\*\* | **22** | **7** | **22** | **7** |
| **Total** | **226** | **79** | **168** | **61** |

\* Hybrid is a combination of two or more forbearance arrangements.

\*\* Split mortgage is where a portion of outstanding debt is deferred until financial ability or circumstances improve.

|  |  |  |  |  |
| --- | --- | --- | --- | --- |
| **31 December 2022** | **All loans** | | **Stage 3** | |
|  | **Number** | **Balances** | **Number** | **Balances** |
|  |  | **€m** |  | **€m** |
|  |  |  |  |  |
| Interest only | 19 | 8 | 17 | 7 |
| Reduced payment (less than interest only) | - | - | - | - |
| Reduced payment (greater than interest only) | 99 | 29 | 76 | 24 |
| Payment moratorium | 1 | - | - | - |
| Arrears capitalisation | 18 | 8 | 10 | 4 |
| Term extension | 27 | 6 | 12 | 3 |
| Hybrid\* | 70 | 41 | 51 | 23 |
| Split mortgages\*\* | 22 | 7 | 22 | 7 |
| Total | 256 | 99 | 188 | 68 |

\* Hybrid is a combination of two or more forbearance arrangements.

\*\* Split mortgage is where a portion of outstanding debt is deferred until financial ability or circumstances improve.

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Financial Statements
Governance
Strategic Report

# Notes to the Consolidated Financial Statements (continued)

**38. Financial risk management (continued)**

The tables above reflect a decrease of 30 cases in the year to 31 December 2023 for the Group in the number of residential buy-to-let in forbearance arrangements, a decrease of €20m in balances. The average balance of forborne loans is €0.35m at 31 December 2023 (31 December 2022: €0.39m).

**(iii) Commercial mortgages**

The incidence of the main type of forbearance arrangements for commercial mortgages are analysed below:

|  |  |  |  |  |
| --- | --- | --- | --- | --- |
|  | **31 December 2023** | | **31 December 2022** | |
|  | **Number** | **Balances** | **Number** | **Balances** |
|  |  | **€m** |  | **€m** |
|  |  |  |  |  |
| **Commercial mortgages** |  |  |  |  |
| Interest only | **-** | **-** | - | - |
| Reduced payment (greater than interest only) | **7** | **3** | 11 | 5 |
| Payment moratorium | **-** | **-** | - | - |
| Arrears capitalisation | **24** | **2** | 1 | 1 |
| Term extension | **7** | **1** | 7 | 1 |
| Hybrid\* | **4** | **1** | 6 | 1 |
| Split mortgages | **-** | **-** | - | - |
| **Total** | **42** | **7** | 25 | 8 |

\*Hybrid is a combination of two or more forbearance arrangements.

The table above reflects an increase of 17 cases in the year to 31 December 2023 for the Group in the number of commercial mortgages in forbearance arrangements, a decrease of €1m in balances.

**(c) Reconciliation of movement in forborne loans for all classes**

The tables below provide an analysis of the movement of total forborne loans and Stage 3 forborne loans during the year. It outlines the number and balances of forbearance treatments offered, expired and loans paid down during the year.

**(i) Reconciliation of movement of total forborne loans**

|  |  |  |  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- | --- | --- | --- |
|  | **Residential mortgages** | | | |  |  |  |  |
|  | **Home loans cases** | **Home loans balances** | **Buy -to-let cases** | **Buy-to-let balances** | **Commercial cases** | **Commercial balances** | **Total cases** | **Total balances** |
| **31 December 2023** |  |  |  |  |  |  |  |  |
|  |  | **€m** |  | **€m** |  | **€m** |  | **€m** |
|  |  |  |  |  |  |  |  |  |
| **Opening balance 1 January 2023** | **2,747** | **358** | **256** | **99** | **25** | **8** | **3,028** | **465** |
| New forbearance extended during the year\* | **1,133** | **118** | **35** | **7** | **23** | **1** | **1,191** | **126** |
| Deleveraged loans | **-** | **-** | **-** | **-** | **-** | **-** | **-** | **-** |
| Exited forbearance |  |  |  |  |  |  |  |  |
| - re-classified to Stage 3 non-forborne | **(24)** | **(3)** | **(4)** | **(3)** | **(1)** | **-** | **(29)** | **(6)** |
| - expired forbearance treatment | **(450)** | **(52)** | **(30)** | **(15)** | **(2)** | **(1)** | **(482)** | **(68)** |
| - expired loan paid down | **(232)** | **(18)** | **(31)** | **(6)** | **(3)** | **-** | **(266)** | **(24)** |
| Balance shift\*\* | **-** | **(10)** | **-** | **(3)** | **-** | **(1)** | **-** | **(14)** |
| **Closing balance of loans in forbearance as at 31 December 2023** | **3,174** | **393** | **226** | **79** | **42** | **7** | **3,442** | **479** |

\* Balance movements are stated net of portfolio re-classification.

\*\* Balance movements in respect of loans which are in forbearance at the start and end of the year.

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**38. Financial risk management (continued)**

|  |  |  |  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- | --- | --- | --- |
|  | **Residential mortgages** | | | |  |  |  |  |
|  | **Home loans cases** | **Home loans balances** | **Buy -to-let cases** | **Buy-to-let balances** | **Commercial cases** | **Commercial balances** | **Total cases** | **Total balances** |
| **31 December 2022** |  |  |  |  |  |  |  |  |
|  |  | **€m** |  | **€m** |  | **€m** |  | **€m** |
|  |  |  |  |  |  |  |  |  |
| Opening balance 1 January 2022 | 3,524 | 467 | 449 | 166 | 37 | 37 | 4,010 | 670 |
| New forbearance extended during the year\* | 307 | 39 | 30 | 17 | - | - | 337 | 56 |
| Deleveraged loans | (3) | (1) | (138) | (51) | - | - | (141) | (52) |
| Exited forbearance |  |  |  |  |  |  |  |  |
| - re-classified to Stage 3 non-forborne | (18) | (3) | (7) | (4) | - | - | (25) | (7) |
| - expired forbearance treatment | (816) | (106) | (34) | (13) | (4) | (21) | (854) | (140) |
| - expired loan paid down | (247) | (25) | (44) | (12) | (8) | (8) | (299) | (45) |
| Balance shift\*\* | - | (13) | - | (4) | - | - | - | (17) |
| Closing balance of loans in forbearance as at 31 December 2022 | 2,747 | 358 | 256 | 99 | 25 | 8 | 3,028 | 465 |

\* Balance movements are stated net of portfolio re-classification.

\*\* Balance movements in respect of loans which are in forbearance at the start and end of the year.

**(ii) Reconciliation of movement in forborne loans Stage 3**

|  |  |  |  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- | --- | --- | --- |
|  | **Home loan cases** | **Home loan balances** | **Buy-to-let cases** | **Buy-to-let balances** | **Commercial cases** | **Commercial balances** | **Total cases** | **Total balances** |
| **31 December 2023** |  | **€m** |  | **€m** |  | **€m** |  | **€m** |
|  |  |  |  |  |  |  |  |  |
| **Opening balance 1 January 2023** | **1,634** | **228** | **188** | **68** | **19** | **6** | **1,841** | **302** |
| New Stage 3 forborne extended during the year\* | **615** | **69** | **30** | **11** | **12** | **-** | **657** | **80** |
| Deleveraged loans | **-** | **-** | **-** | **-** | **-** | **-** | **-** | **-** |
| Exited forborne Stage 3, now performing forborne | **(352)** | **(43)** | **(21)** | **(11)** | **-** | **-** | **(373)** | **(54)** |
| Exited forbearance |  |  |  |  |  |  |  |  |
| - exited forborne Stage 3, now Stage 3 non-forborne | **(12)** | **(1)** | **-** | **-** | **(1)** | **-** | **(13)** | **(1)** |
| - expired forbearance treatment | **(13)** | **(3)** | **(4)** | **(2)** | **(1)** | **-** | **(18)** | **(5)** |
| - expired loan paid down | **(131)** | **(12)** | **(25)** | **(5)** | **(2)** | **-** | **(158)** | **(17)** |
| Balance shift\*\* | **-** | **(2)** | **-** | **-** | **-** | **-** | **-** | **(2)** |
| **Closing balance loans in forbearance as at 31 December 2023** | **1,741** | **236** | **168** | **61** | **27** | **6** | **1,936** | **303** |

\* Balance movements are stated net of portfolio re-classification.

\*\* Balance movements in respect of loans which are in forbearance at the start and end of the year.

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Financial Statements
Governance
Strategic Report

# Notes to the Consolidated Financial Statements (continued)

**38. Financial risk management (continued)**

|  |  |  |  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- | --- | --- | --- |
|  | **Home loan cases** | **Home loan balances** | **Buy-to-let cases** | **Buy-to-let balances** | **Commercial cases** | **Commercial balances** | **Total cases** | **Total balances** |
| **31 December 2022** |  | **€m** |  | **€m** |  | **€m** |  | **€m** |
|  |  |  |  |  |  |  |  |  |
| Opening balance 1 January 2022 | 2,010 | 289 | 267 | 94 | 32 | 33 | 2,309 | 416 |
| New Stage 3 forborne extended during the year\* | 354 | 43 | 29 | 15 | - | - | 383 | 58 |
| Deleveraged loans | (3) | (1) | (32) | (10) | - | - | (35) | (11) |
| Exited forborne Stage 3, now performing forborne | (550) | (70) | (29) | (11) | (4) | (1) | (583) | (82) |
| Exited forbearance |  |  |  |  |  |  |  |  |
| - exited forborne Stage 3, now Stage 3 non-forborne | (10) | (2) | (4) | (4) | - | - | (14) | (6) |
| - expired forbearance treatment | (19) | (9) | (4) | (3) | (1) | (17) | (24) | (29) |
| - expired loan paid down | (148) | (18) | (39) | (11) | (8) | (8) | (195) | (37) |
| Balance shift\*\* | - | (4) | - | (2) | - | (1) | - | (7) |
| Closing balance of loans in forbearance as at 31 December 2022 | 1,634 | 228 | 188 | 68 | 19 | 6 | 1,841 | 302 |

\* Balance movements are stated net of portfolio re-classification.

\*\* Balance movements in respect of loans which are in forbearance at the start and end of the year.

**(vii) Funding profile**

The below amounts for non-derivative financial liabilities is calculated using undiscounted cash flows which include an estimate of future interest payments. Derivative liabilities include contractual undiscounted cash flows on a gross basis if the instrument is settled gross and on a net basis if settled net.

The ALCo monitors sources of funding and their respective maturities with a focus on establishing a stable and cost effective funding profile. Excluding equity, the Group’s funding profile as at the 31 December 2023 can be broken down into the below component parts:

|  |  |  |
| --- | --- | --- |
|  | **31 December 2023** | **31 December 2022** |
|  | **%** | **%** |
|  |  |  |
| Customer accounts | **91** | 93 |
| Long-term debt | **7** | 4 |
| Short-term debt | **2** | 3 |
|  | **100** | 100 |

Long-term debt refers to debt with a maturity greater than 12 months from year-end and short-term debt is that which has a maturity of less than 12 months from year-end.

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**38. Financial risk management (continued)**

In accordance with IFRS 7, Financial Instruments: Disclosures, the following tables present the maturity analysis of financial liabilities on an undiscounted basis, by remaining contractual maturity at the statement of financial position date. These will not agree directly with the balances on the consolidated statement of financial position due to the inclusion of future interest payments.

|  |  |  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- | --- | --- |
| **31 December 2023** | **Up to** | **1-3** | **3-6** | **6-12** | **1-2** | **Over 2** |  |
|  | **1 month** | **months** | **months** | **months** | **years** | **years** | **Total** |
|  | **€m** | **€m** | **€m** | **€m** | **€m** | **€m** | **€m** |
|  |  |  |  |  |  |  |  |
| **Liabilities** |  |  |  |  |  |  |  |
| Deposits by banks | **398** | **-** | **-** | **-** | **-** | **-** | **398** |
| Customer accounts | **19,640** | **664** | **415** | **864** | **671** | **764** | **23,018** |
| Debt securities in issue | **8** | **15** | **23** | **46** | **384** | **1,366** | **1,842** |
| Derivative financial instruments | **1** | **-** | **-** | **-** | **-** | **-** | **1** |
| Subordinated liabilities | **1** | **1** | **2** | **4** | **7** | **292** | **307** |
| Other financial liabilities | **115** | **0** | **2** | **3** | **5** | **25** | **150** |
| **Total liabilities** | **20,163** | **680** | **442** | **917** | **1,067** | **2,447** | **25,716** |

|  |  |  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- | --- | --- |
| **31 December 2022** | **Up to** | **1-3** | **3-6** | **6-12** | **1-2** | **Over 2** |  |
|  | **1 month** | **months** | **months** | **months** | **years** | **years** | **Total** |
|  | **€m** | **€m** | **€m** | **€m** | **€m** | **€m** | **€m** |
|  |  |  |  |  |  |  |  |
| Liabilities |  |  |  |  |  |  |  |
| Deposits by banks | 614 | - | - | - | - | - | 614 |
| Customer accounts | 19,906 | 689 | 261 | 385 | 157 | 342 | 21,740 |
| Debt securities in issue | 2 | 4 | 6 | 11 | 371 | 308 | 702 |
| Derivative financial instruments | 10 | 169 | 1,343 | - | - | - | 1,522 |
| Subordinated liabilities | 1 | 1 | 2 | 4 | 7 | 300 | 315 |
| Other financial liabilities | 145 | - | 2 | 3 | 6 | 27 | 183 |
| Total liabilities | 20,678 | 863 | 1,614 | 403 | 541 | 977 | 25,076 |

The maturity analysis for credit commitments and guarantees are presented in Note 43.

When managing the Group’s liquidity and funding profile, for products where the contractual maturity date may be different from actual behaviour, the Group uses statistical methodologies to manage liquidity on an expected or behaviourally adjusted basis.

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Financial Statements
Governance
Strategic Report

# Notes to the Consolidated Financial Statements (continued)

**38. Financial risk management (continued)**

The following table details the Group’s liquidity analysis for derivative instruments that do not qualify as hedging instruments. The table has been drawn up based on the undiscounted contractual net cash inflows and outflows on derivative instruments that settle on a net basis and the undiscounted gross inflows and outflows on those derivatives that require gross settlement. When the amount payable or receivable is not fixed, the amount disclosed has been determined by reference to the projected interest rates from the yield curves at the end of the reporting year.

|  |  |  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- | --- | --- |
| **31 December 2023** | **Up to** | **1-3** | **3-6** | **6-12** | **1-2** | **Over 2** |  |
|  | **1 month** | **months** | **months** | **months** | **years** | **years** | **Total** |
|  | **€m** | **€m** | **€m** | **€m** | **€m** | **€m** | **€m** |
|  |  |  |  |  |  |  |  |
| **Gross settled:** |  |  |  |  |  |  |  |
| FX forwards |  |  |  |  |  |  |  |
| - inflow | **58** | **-** | **-** | **-** | **-** | **-** | **58** |
| - outflow | **(59)** | **-** | **-** | **-** | **-** | **-** | **(59)** |
| **Balance at 31 December 2023** | **(1)** | **-** | **-** | **-** | **-** | **-** | **(1)** |

|  |  |  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- | --- | --- |
| **31 December 2022** | **Up to** | **1-3** | **3-6** | **6-12** | **1-2** | **Over 2** |  |
|  | **1 month** | **months** | **months** | **months** | **years** | **years** | **Total** |
|  | **€m** | **€m** | **€m** | **€m** | **€m** | **€m** | **€m** |
|  |  |  |  |  |  |  |  |
| Gross settled: |  |  |  |  |  |  |  |
| FX forwards |  |  |  |  |  |  |  |
| - inflow | 82 | - | - | - | - | - | 82 |
| - outflow | (83) | - | - | - | - | - | (83) |
| Business combination forwards |  |  |  |  |  |  |  |
| - inflow | - | - | - | - | - | - | - |
| - outflow | (9) | (169) | (1,343) | - | - | - | (1,521) |
| Balance at 31 December 2022 | (10) | (169) | (1,343) | - | - | - | (1,522) |

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**38. Financial risk management (continued)**

**(viii) Interest rate gap position**

Gap analysis is a technique for measuring the Group’s interest rate risk exposure beginning with a maturity/re-pricing schedule that distributes interest sensitive assets, liabilities, and derivative positions into “time bands” according to their maturity (if fixed rate), time remaining to their next re-pricing (if floating rate) or behavioural convention in order to identify any sources of significant mismatches. The below December 2023 IRRBB profile also includes interest cash flows based on the next re-price date i.e. one month’s interest included for variable rate products and lifetime interest for fixed rate products.

A summary of the Group’s interest rate gap position is as follows:

**Interest rate re-pricing**

|  |  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- | --- |
| **31 December 2023** | **Not more than 3 months** | **Over 3 months but not more than 6 months** | **Over 6 months but not more than 1 year** | **Over 1 year but not more than 5 years** | **Over 5 years** | **Total** |
|  | **€m** | **€m** | **€m** | **€m** | **€m** | **€m** |
| **Assets** | **9,806** | **999** | **2,224** | **13,574** | **2,018** | **28,621** |
| **Liabilities** | **(6,438)** | **(1,152)** | **(2,434)** | **(13,420)** | **(4,570)** | **(28,014)** |
| **Derivatives** | **(1,155)** | **343** | **-** | **978** | **-** | **166** |
| **Interest rate re-pricing gap** | **2,213** | **190** | **(210)** | **1,132** | **(2,552)** | **773** |
|  |  |  |  |  |  |  |
| **Cumulative interest rate re-pricing gap** | **2,213** | **2,403** | **2,193** | **3,325** | **773** |  |

|  |  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- | --- |
| **31 December 2022** | **Not more than 3 months** | **Over 3 months but not more than 6 months** | **Over 6 months but not more than 1 year** | **Over 1 year but not more than 5 years** | **Over 5 years** | **Total** |
|  | **€m** | **€m** | **€m** | **€m** | **€m** | **€m** |
|  |  |  |  |  |  |  |
| Assets | 9,884 | 697 | 1757 | 11516 | 2148 | 26002 |
| Liabilities | (6,048) | (996) | (2,425) | (12,932) | (2,836) | (25,237) |
| Derivatives | 81 | - | - | - | - | 81 |
| Interest rate re-pricing gap | 3,917 | (299) | (668) | (1,416) | (688) | 846 |
|  |  |  |  |  |  |  |
| Cumulative interest rate re-pricing gap | 3,917 | 3,618 | 2,950 | 1,534 | 846 |  |

**Sensitivity analysis**

The following table outlines the sensitivity of the Bank’s NII to a change in interest rates. The NII sensitivity is calculated on a constant balance sheet basis in line with the EBA Guidelines on Interest Rate Risk in the Banking Book (EBA 2022/03).

|  |  |  |
| --- | --- | --- |
| **31 December 2023** | **100bps** | **200bps** |
|  | **m** | **m** |
|  |  |  |
| Upwards | **32** | **65** |
| Downwards | **(31)** | **(62)** |

|  |  |  |
| --- | --- | --- |
| **31 December 2022** | **100bps** | **200bps** |
|  | **m** | **m** |
|  |  |  |
| Upwards | 58 | 116 |
| Downwards | (57) | (116) |

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# Notes to the Consolidated Financial Statements (continued)

**39. Capital management**

The core objective of the Group’s capital management policy is to ensure that the Group complies with its regulatory capital requirements and maintains sufficient capital to cover its business risks and support its strategy. The Group has established an Internal Capital Adequacy Assessment Process (ICAAP) to ensure that it is adequately capitalised against the inherent risks to which its business operations are exposed and to maintain an appropriate level of capital to meet the minimum capital requirements. The Board has overall responsibility for the completeness and implementation of the ICAAP. The ICAAP is subject to review and evaluation by the Regulator.

The management of capital within the Group is monitored on an ongoing basis by the Board and various Executive Committees in accordance with Board approved policy.

The Group’s regulatory capital comprises of three tiers:

* CET1 capital, consisting of ordinary share capital, share premium, retained earnings and other regulatory adjustments relating to items that are included in equity but are treated differently for capital adequacy purposes;
* Additional Tier 1 Capital, consisting of CET1 capital and qualifying convertible perpetual financial instruments with discretionary coupons; and
* Tier 2 Capital, consisting of Additional Tier 1 capital and qualifying subordinated liabilities, revaluation reserves and other regulatory capital adjustments.

The Group’s 31 December 2023 regulatory Pillar 2 Requirement (P2R) has reduced by 0.20% to 3.25% (31 December 2022: 3.45%) following the 2023 SREP Assessment.

The Group’s 31 December 2023 regulatory CET1 (transitional) capital requirement is 9.83% (31 December 2022: 8.94%). The CET1 ratio requirement of 9.83% consists of Pillar 1 minimum requirement of 4.50% (31 December 2022: 4.50%), P2R of 1.83% (31 December 2022: 1.94%), Capital Conservation Buffer (CCB) of 2.50% (31 December 2022: 2.50%) and Countercyclical Buffer (CCyB) of 1.0% (31 December 2022: 0%).

The Group’s Total Capital requirement of 14.75% at 31 December 2023 (31 December 2022: 13.95%) consists of Pillar 1 minimum requirement of 8% (31 December 2022: 8%), P2R of 3.25% (31 December 2022: 3.45%), CCB of 2.5% (31 December 2022: 2.50%) and CCyB of 1.0% (31 December 2022: 0%).

These requirements exclude Pillar 2 Guidance (P2G) which is not publicly disclosed.

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**40. Current/non-current assets and liabilities**

The following table provides an analysis of certain asset and liability line items as at 31 December 2023 and 31 December 2022. The analysis includes amounts expected to be recovered or settled no more than 12 months after the statement of financial position date (current) and more than 12 months after the statement of financial position date (non-current).

|  |  |  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- | --- | --- |
|  |  | **31 December 2023** | | | **31 December 2022** | | |
|  | **Note** | **Current** | **Non-current** | **Total** | **Current** | **Non-current** | **Total** |
|  |  | **€m** | **€m** | **€m** | **€m** | **€m** | **€m** |
|  |  |  |  |  |  |  |  |
| **Assets** |  |  |  |  |  |  |  |
| Cash and balances at central banks | 14 | **71** | **-** | **71** | 58 | - | 58 |
| Items in the course of collection | 14 | **40** | **-** | **40** | 40 | - | 40 |
| Loans and advances to banks | 15 | **2,051** | **-** | **2,051** | 2,123 | - | 2,123 |
| Derivative financial instruments | 16 | **6** | **30** | **36** | - | - | - |
| Other Assets | 17 | **60** | **-** | **60** | 1 | - | 1 |
| Assets classified as held for sale | 18 | **12** | **-** | **12** | 18 | - | 18 |
| Debt securities | 19 | **190** | **3,066** | **3,256** | 735 | 2,442 | 3,177 |
| Equity Securities | 20 | **-** | **5** | **5** | - | 30 | 30 |
| Prepayments and contract assets | 21 | **80** | **-** | **80** | 207 | - | 207 |
| Loans and advance to customers | 22 | **2,775** | **18,652** | **21,427** | 2,521 | 17,072 | 19,593 |
|  |  |  |  |  |  |  |  |
| **Liabilities** |  |  |  |  |  |  |  |
| Deposits by banks including central banks | 28 | **398** | **-** | **398** | 614 | - | 614 |
| Customer accounts | 29 | **21,558** | **1,408** | **22,966** | 21,240 | 490 | 21,730 |
| Derivative financial instruments | 16 | **1** | **-** | **1** | 13 | - | 13 |
| Debt securities in issue | 30 | **54** | **1,458** | **1,512** | 10 | 648 | 658 |
| Other Liabilities | 31 | **119** | **29** | **148** | 149 | 32 | 181 |
| Accruals |  | **13** | **-** | **13** | 6 | - | 6 |
| Provisions | 32 | **13** | **27** | **40** | 52 | 28 | 80 |
| Subordinated liabilities | 33 | **3** | **254** | **257** | 3 | 249 | 252 |

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# Notes to the Consolidated Financial Statements (continued)

**41. Transfer of financial assets**

In the ordinary course of business, the Group enters into transactions that result in the transfer of financial assets of loans and advances to customers and debt securities. In accordance with note 1.5 (vii), the transferred financial assets continue to be either recognised in their entirety or to the extent of the Group’s continuing involvement, or are derecognised in their entirety.

The Group transfers financial assets primarily through the following transactions:

* sale and repurchase of securities; and
* securitisation activities in which loans and advances to customers are sold to Structured Entities (SEs) that in turn issue notes to investors which are collateralised by purchased assets.

**(a) Transferred financial assets that are not derecognised in their entirety**

**Sale and repurchase agreements**

Sale and repurchase agreements are transactions in which the Group sells a security and simultaneously agrees to repurchase it (or an asset that is substantially the same) at a fixed price on a future date. The Group continues to recognise the securities in their entirety in the statement of financial position as loans and advances to customers (note 22) and debt securities (note 19) because it retains substantially all the risks and rewards of ownership. The cash consideration received is recognised as a financial asset and a financial liability is recognised for the obligation to pay the repurchase price. As the Group sells the contractual rights to the cash flows of the securities it does not have the ability to use or pledge as collateral the transferred assets during the term of the arrangement. The carrying value of repurchase agreements at 31 December 2023 is €380m (31 December 2022: €611m).

**Securitisations**

The Group sells loans and advances to customers to SEs that in turn issue notes to investors which are collateralised by the purchased assets. For the purpose of disclosure in this note, a transfer of such financial assets may arise if the Group sells assets to a consolidated SE, the transfer of financial assets is from the Group (that includes the consolidated SE) to investors in the notes issued by the SE. The transfer is in the form of the Group assuming an obligation to pass cash flows from the underlying assets to investors in the notes.

Although the Group does not own more than half of the voting power of the Fastnet entities, it has the power to control the relevant activities of the SE and the ability to affect the variable returns of the investee and hence these SEs are consolidated. In these cases, the consideration received from the investors in the notes in the form of cash is recognised as a financial asset and a corresponding financial liability is recognised. Therefore, the Group is exposed to substantially all the risks and rewards of ownership including credit and market risk of the transferred assets.

When the Group transfers assets as part of the securitisation transactions it does not have the ability to use or pledge as collateral the transferred assets during the term of the arrangement.

The table below sets out an overview of carrying amounts and fair values related to transferred financial assets that are not derecognised in their entirety and associated liabilities.

|  |  |  |  |  |
| --- | --- | --- | --- | --- |
|  | **31 December 2023** | | **31 December 2022** | |
|  | **Sale and repurchase agreements** | **Securitisations** | **Sale and repurchase agreements** | **Securitisations** |
|  | **€m** | **€m** | **€m** | **€m** |
|  |  |  |  |  |
| Carrying amount of assets | **530** | **-** | 678 | - |
| Carrying amount of associated liabilities | **382** | **-** | 612 | - |
|  |  |  |  |  |
| **Liabilities that have recourse only to the transferred financial assets** |  |  |  |  |
| Fair value of assets | **529** | **-** | 654 | - |
| Fair value of associated liabilities | **382** | **-** | 612 | - |
| **Net position** | **147** | **-** | 42 | - |

**(b) Transferred financial assets that are derecognised in their entirety**

The Group has not transferred any financial assets that were derecognised in their entirety where the Group has continuing involvement in a transferred asset.

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**42. Offsetting financial assets and financial liabilities**

In accordance with IAS 32, Financial Instruments: Presentation, the Group reports financial assets and financial liabilities on a net basis on the statement of financial position only if there is a legally enforceable right to set off the recognised amounts and there is an intention to settle on a net basis, or to realise the asset and settle the liability simultaneously. This is disclosed in the table below in the “Effect of offsetting on the statement of financial position” section.

The gross amounts of derivative assets and liabilities and their net amounts disclosed in the below tables have been measured in the statement of financial position at fair value.

The tables below also disclose (in the “Related amounts not offset in the statement of financial position” section) the impact of master netting agreements and other similar agreements on all derivative financial instruments and similar financial instruments that are subject to master netting agreements or similar agreements, but do not qualify for netting on the balance sheet. The similar financial agreements include securitisations and sale and repurchase agreements. The similar agreements include global master repurchase agreements. It highlights the amounts that could be potentially offset on the statement of financial position and those amounts covered by collateral placed with or by counterparties to these trades.

The tables highlight the amounts that have been offset on the statement of financial position and those amounts covered by collateral placed with or by counterparties to these trades. It does not highlight where right of offset is available in the event of a default, as allowed under ISDA master agreements.

The tables below also provide analysis of derivative financial assets and liabilities subject to offsetting, enforceable master netting agreements and similar agreements:

|  |  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- | --- |
|  | **31-Dec-23** | | | | | |
|  | **Effect of offsetting on the statement of financial position** | | | **Related amounts not offset in the statement of financial position** | | |
|  | **Gross financial assets/**  **(liabilities) recognised** | **Gross financial (liabilities)/**  **assets offset** | **Net amounts reported on the statement of financial position** | **Financial instruments** | **Cash collateral** | **Net amount** |
|  | **€m** | **€m** | **€m** | **€m** | **€m** | **€m** |
|  |  |  |  |  |  |  |
| **Assets** |  |  |  |  |  |  |
| Derivative financial instruments | **36** | **-** | **36** | **-** | ****(16)**** | **20** |
| **Total** | **36** | **-** | **36** | **-** | ****(16)**** | **20** |
|  |  |  |  |  |  |  |
| **Liabilities** |  |  |  |  |  |  |
| Derivative financial instruments | **1** | **-** | **1** | **-** | **-** | **1** |
| **Total** | **1** | **-** | **1** | **-** | **-** | **1** |

|  |  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- | --- |
|  | **31 December 2022** | | | | | |
|  | **Effect of offsetting on the statement of financial position** | | | **Related amounts not offset in the statement of financial position** | | |
|  | **Gross financial assets/**  **(liabilities) recognised** | **Gross financial (liabilities)/**  **assets offset** | **Net amounts reported on the statement of financial position** | **Financial instruments** | **Cash collateral** | **Net amount** |
|  | **€m** | **€m** | **€m** | **€m** | **€m** | **€m** |
|  |  |  |  |  |  |  |
| Assets |  |  |  |  |  |  |
| Derivative financial instruments | - | - | - | - | - | - |
| Total | - | - | - | - | - | - |
|  |  |  |  |  |  |  |
| Liabilities |  |  |  |  |  |  |
| Derivative financial instruments | 1 | - | 1 | - | - | 1 |
| Total | 1 | - | 1 | - | - | 1 |

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# Notes to the Consolidated Financial Statements (continued)

**43. Commitments and Contingencies**

The table below gives the contractual amounts of irrevocable capital commitments. Even though these obligations are not recognised in statement of financial position they do involve credit risk. The maximum exposure to credit loss under commitments is the contractual amount of the instrument in the event of non-performance by the other party where all counter claims, collateral or security prove worthless. The transfer of economic resources is uncertain and cannot be reasonably measured to be recognised on the SOFP.

|  |  |  |
| --- | --- | --- |
| **Credit commitments** | **31 December 2023** | **31 December 2022** |
|  | **€m** | **€m** |
|  |  |  |
| **Guarantees and irrevocable letters of credit** | **2** | 2 |
|  |  |  |
| Commitments to extend credit |  |  |
| - less than 1 year | **1,333** | 1,284 |
| - 1 year and over | **45** | 56 |
| **Total commitments to extend credit** | **1,378** | 1,340 |
|  |  |  |
| **Total credit commitments** | **1,380** | 1,342 |

**Other contingencies**

The Group, like all other banks, is subject to litigation in the normal course of its business. Based on legal advice, other than matters referred to in note 32, the Group does not believe that any such litigation will have a material effect on its income statement or SOFP.

A number of different statutory and regulatory bodies, including the CBI, commenced investigations into a series of transactions involving deposits placed by Irish Life Assurance plc with Irish Bank Resolution Corporation (formerly Anglo Irish Bank) (on 31 March 2008, 26 September 2008, 29 September 2008 and 30 September 2008). While these investigations commenced a number of years ago, they were put on hold pending the determination of criminal proceedings against a number of individuals in respect of the same transactions. The Bank understands that those criminal proceedings have concluded and so the Bank is waiting to see if the investigations, which, from the Bank’s perspective, have been dormant for some time will now be re-commenced.

As part of the agreement in August 2011 to dispose of Irish Life International Limited, the Group provided certain indemnities and warranties to the purchaser under a number of identified scenarios. If the Bank is required to make any reimbursements under these identified scenarios, the impact on the financial statements could be material. Based on the facts currently known, it is not practicable at this time to predict the final outcome this could have, nor the timing and possible impact on the Bank.

Like other banks, in the normal course of business, customers bring complaints to the Financial Services and Pensions Ombudsman (FSPO) in relation to a variety of issues. The Bank considers the applicability of FSPO decisions and findings to other customers in similar circumstances. The Bank provides for these cases, where based on legal advice, the directors believe that it is more likely than not that an outflow of resources embodying economic benefits, will be required to settle a present obligation arising from a past event. The Bank is involved in appeals against two FSPO decisions in tracker mortgage related complaints to the High Court and, while the timing and outcome of these appeals is uncertain, based on legal advice received, no provision has been made for these cases. However, if the Bank is unsuccessful in these appeals processes, the impact on the financial statements could be material. Based on the facts currently known and the current stages that the legal process is at, it is not practicable at this time to predict the final outcome of this litigation/FSPO complaints, nor the timing and impact on the Bank. The Bank is aware that there are other legal proceedings on-going in which decisions of the FSPO, upholding customers’ claims to a tracker interest rate on their mortgage, are being challenged. While the facts of each case differ, the Bank is keeping other cases under review to see whether any issues raised in these other proceedings could have implications for the Bank’s on-going appeals and its position in respect of whether there could be a liability to customers who are in similar circumstances to the customers who are the subject of the Bank’s appeals.

ECL held against commitments are reported under loans and advances to customers.

On 1 July 2022, The Group entered into a joint venture with First Home Scheme Ireland DAC, along with the State, AIB and Bank of Ireland. The Group committed €54m in funding to the Joint venture. €15m was recognised in the Statement of Financial Position in respect of the scheme as at 31 December 2023.

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**44. Related parties**

Related parties include individuals and entities that can exercise significant influence on operational and financial policies of the Group.

The Group has a related party relationship with its Directors, Senior Executives, the Group’s pension schemes, the Minister for Finance and with the Irish Government and Irish Government related entities on the basis that the Irish Government is deemed to have control over the Group.

**(a) Directors’ and Secretary’s interest**

The interests of the Directors and the Company Secretary, including interests of their close family members in the share capital of the Company are as follows:

|  |  |  |  |
| --- | --- | --- | --- |
| **Number of beneficial ordinary shares held** |  | **31 December 2023** | **31 December 2022** |
|  |  | **Ordinary** | **Ordinary** |
|  | **Position** | **shares** | **shares** |
| Julie O’Neill (appointed to Board 17 January 2023 and appointed Chairperson 31 March 2023) | Chairperson | **10,000** | - |
| Robert Elliott (retired 31 March 2023) | Chairperson | **16,500** | 16,500 |
| Eamonn Crowley | Chief Executive Officer | **50,000** | 50,000 |
| Nicola O'Brien | Chief Financial Officer | **-** | - |
| Conor Ryan | Company Secretary | **10** | 10 |
| Ken Slattery (retired 12 December 2023) | Non-Executive Director | **10,000** | 10,000 |
| Andrew Power (retired 19 May 2023) | Non-Executive Director | **-** | - |
| Ronan O'Neill | Non-Executive Director | **4** | 4 |
| Donal Courtney | Non-Executive Director | **-** | - |
| Ruth Wandhofer | Non-Executive Director | **-** | - |
| Marian Corcoran | Non-Executive Director | **-** | - |
| Paul Doddrell | Non-Executive Director | **-** | - |
| Celine Fitzgerald | Non-Executive Director | **-** | - |
| Anne Bradley | Non-Executive Director | **-** | - |
| Catherine Moroney (Appointed 12 December 2023) | Non-Executive Director | **-** | - |
| Rick Gildea (Appointed 12 December 2023) | Non-Executive Director | **-** | - |

Conor Ryan, as trustee of the employee benefit trust set up under the terms of the long-term incentive plan, has non-beneficial interest in 4,580 shares held in the plan (31 December 2022: 4,580).

There were no transactions in the above Directors’ and Secretary’s interests between 31 December 2023 and 6 March 2024.

Details of the Directors’ remuneration is included in the Directors’ Remuneration Report on pages 169 to 174.

**(b) Transactions with key management personnel**

Key management personnel are those persons having authority and responsibility for planning, directing and controlling the activities of the Group. Key management personnel include Non-Executive Directors, Executive Directors and members of the Executive Committee (ExCo). The Executive Directors and members of the ExCo are listed below:

**Members of the ExCo at 31 December 2023**

|  |  |
| --- | --- |
| Eamonn Crowley | Chief Executive |
| Nicola O’Brien | Chief Financial Officer |
| Patrick Farrell | Retail Sales Director |
| Tom Hayes | Chief Technology Officer |
| Ger Mitchell | CHRO and Corporate Development Director |
| Andrew Walsh | Chief Legal Officer |
| Peter Vance | Chief Operations Officer |
| Barry D’Arcy | Chief Risk Officer |

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# Notes to the Consolidated Financial Statements (continued)

**44. Related parties (continued)**

During the year ended 31 December 2023, the following key management personnel changes occurred;

Julie O'Neill was appointed as a member of the Board on 17 January 2023 and on the 31st March 2023 Ms O'Neill was appointed as Board Chairperson following the retirement of Robert Elliott as Chairperson of the Board.

Catherine Moroney and Rick Gildea were appointed as members of the Board on 12 December 2023, following the retirement of Ken Slattery and Andrew Power as members of the Board during 2023.

Barry D’Arcy was appointed Chief Risk Officer, following the retirement of David Curtis as Interim Chief Risk Officer.

David Curtis retired as member of the ExCo during 2023. Their details are included in the comparative figures for 2022.

Non-Executive Directors are compensated by way of fees. In certain circumstances, expenses incurred by Non-Executive Directors during the normal course of business are paid by the Group and are included in taxable benefits. The compensation of Executive Directors and members of the ExCo comprises salary and other benefits together with pension benefits. Previously they also participated in the Group’s profit sharing, share option schemes and long-term incentive plans. No awards have been issued under these schemes and plans since 2008.

**Number of key management personnel as at year end is as follows:**

|  |  |  |
| --- | --- | --- |
|  | **31 December 2023** | **31 December 2022** |
|  |  |  |
| Non-Executive Directors | **10** | 10 |
| Executive Directors and Senior Management | **8** | 8 |
|  | **18** | 18 |

**(b) (i) Total compensation to Executive and Non-Executive Directors is as follows:**

|  |  |  |
| --- | --- | --- |
|  | **Year ended** | **Year ended** |
|  | **31 December 2023** | **31 December**  **2022** |
|  | **€’000** | **€’000** |
|  |  |  |
| Fees | **1,063** | 1,044 |
| Taxable benefits | **4** | 2 |
| Salary and other benefits | **920** | 742 |
| Pension benefits |  |  |
| - defined contribution | **158** | 106 |
| **Total** | **2,145** | 1,894 |

**Total compensation to other key management personnel is as follows:**

|  |  |  |
| --- | --- | --- |
|  | **Year ended** | **Year ended** |
|  | **31 December 2023** | **31 December**  **2022** |
|  | **€’000** | **€’000** |
|  |  |  |
| Taxable benefits | **9** | 5 |
| Salary and other benefits | **2,852** | 2,395 |
| Pension benefits |  |  |
| - defined contribution | **365** | 332 |
| **Total** | **3,226** | 2,732 |

There were no connected persons to key management personnel employed by the group during 2023 or 2022.

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**44. Related parties (continued)**

**(b) (ii) Balances and transactions with key management personnel:**

In the normal course of its business, the Group had loan balances and transactions with key management personnel and their connected persons. The loans are granted on normal commercial terms and conditions with the exception of certain home loans where Executive Directors and Senior Managers may avail of subsidised loans on the same terms as other eligible management of the Group. All of the loans in the scope of the related party guidelines as outlined under the Companies Act 2014, the Central Bank Related Party lending code 2013 and IAS 24 Related party disclosures are secured, and all interest and principal due at the statement of financial position date has been repaid on schedule and therefore, no provision for loan impairment is required. Total outstanding balances of loans, credit cards, overdrafts and deposits are as follows:

|  |  |  |
| --- | --- | --- |
|  | **31 December 2023** | **31 December** |
|  | **€’000** | **€’000** |
|  |  |  |
| **Balances** |  |  |
| Loans | **1,147** | 1,059 |
| Unsecured credit card balances and overdrafts | **8** | 1 |
| Deposits | **4,139** | 3,354 |

|  |  |  |
| --- | --- | --- |
|  | **Year ended** | **Year ended** |
|  | **31 December 2023** | **31 December** |
|  | **€’000** | **€’000** |
|  |  |  |
| **Transactions during the year** |  |  |
| Loan advances | **-** | - |
| Loan repayments | **56** | 892 |
| Interest received on loans | **45** | 41 |
| Interest paid on deposits | **(2)** | (1) |

**Loans to Directors**

|  |  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- | --- |
| **31 December 2023** | **Balance as at 1 Jan** | **Advances during year** | **Principal repaid** | **Balance**  **as at**  **31 Dec** | **Interest**  **paid** | **Maximum balance** |
|  | **€’000** | **€’000** | **€’000** | **€’000** | **€’000** | **€’000** |
|  |  |  |  |  |  |  |
| **Ronan O’Neill\*** | **640** | **-** | **11** | **629** | **20** | **640** |
|  | **640** | **-** | **11** | **629** | **20** | **640** |

|  |  |  |  |  |  |  |
| --- | --- | --- | --- | --- | --- | --- |
| **31 December 2022** | **Balance as at 1 Jan** | **Advances during the year**  **during**  **year** | **Principal repaid** | **Balance as at 31 Dec**  **as at**  **31 Dec** | **Interest paid**  **paid** | **Maximum balance** |
|  | **€’000** | **€’000** | **€’000** | **€’000** | **€’000** | **€’000** |
|  |  |  |  |  |  |  |
| **Ronan O’Neill\*** | 652 | - | 12 | 640 | 16 | 652 |
|  | 652 | - | 12 | 640 | 16 | 652 |

\*Represents a loan for a person connected with this Director in accordance with section 307(3) of the Companies Act 2014.

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# Notes to the Consolidated Financial Statements (continued)

**44. Related parties (continued)**

**(c) Irish Government and Irish Government related entities**

The Minister for Finance continues to be the majority shareholder of the Group (and the ultimate controlling party per IAS 24). The Irish Government is recognised as a related party as the Government is deemed to have control over the Group as defined by IAS 24. The Group has applied the amended IAS 24 which exempts an entity from the related party disclosure requirements in respect of the Government and Government related entities unless transactions are individually or collectively significant. In the normal course of business, the Group has entered into transactions with the Government and Government related entities involving deposits and senior debt.

The following are transactions and balances between the Group and the Government and Government related entities that are collectively significant:

* The Group holds securities issued by the Government of €1,559m (31 December 2022: €1,734m).
* The Group had an investment in associated undertakings of €16m for the year ended 31 December 2023 involving participants that are deemed related parties due to the common ownership by the Government. The amount and nature is referenced in note 24.
* The Group entered into banking transactions in the normal course of business with local Government and Semi-State Institutions such as local authorities and county councils. These transactions principally include the granting of loans, the acceptance of deposits and clearing transactions.
* A bank levy imposed by the Government through the Finance Bill 2014 is payable in the second half of each calendar year. A bank levy payable to government, is provided for on the occurrence of the event identified by the legislation that triggers the obligation to pay the levy. In 2023, the amount recognised in the income statement was €22m (31 December 2022: €22m). As announced by the Minister for Finance on 10 October 2023, a revised bank levy was announced for 2024.
* During 2023, the Group also paid €28m DGS fees to the CBI (2022: €19m) as part of the Deposit Guarantee Scheme.
* During 2013, following the Transfer Order requested by the Central Bank and issued by the High Court dated 10 November 2013, the Group acquired certain assets, liabilities, books and records of NCU and all its employees transferred to the Group. As part of this transaction, along with the assets and liabilities of NCU, a cash financial incentive of €23m was paid from the Credit Institutions Resolution Fund, which forms part of the Financial Incentives Agreement (FIA) signed between the Central Bank and the Group dated 10 November 2013. It was also agreed in the FIA that the Central Bank will use the Credit Institution Resolution Fund to compensate the Group for 50% of any future impairment losses incurred on NCU loans and advances to customers. Similarly, it was also agreed that if any provision write-backs or future recoveries of previously written off NCU loans and advances to customers occurs, the Group will pay a cash amount equivalent to 50% of the provision write-back or the recoveries to the Credit Institutions Resolution Fund. As per the FIA, this arrangement will continue for ten years from the transfer date. At 31 December 2023, the Group had recorded a payable of €2.4m due under the FIA (31 December 2022: €2.3m).

**(d) Other related party transactions**

* At 31 December 2023 the Company had an intercompany balance of €1,512m (31 December 2022: €658m) with its principal subsidiary PTSB plc relating to the MREL issuance.
* In November 2020, PTSB Group made an investment of €123m in PTSB plc. This investment was through the issuance of AT1 securities by the Company. In October 2022, PTSB Group made an additional investment of €245m in PTSB plc through the issuance of AT1 securities by the Company.
* In May 2021, PTSB plc borrowed €250m from the Group at a fixed rate of 3% per annum plus a margin of 0.181% per annum which mature on 19 August 2031. The loan is subordinated and ranks as Tier 2 capital notes with interest paid annually in arrears on 19 August.

**45. Sale of loans and advances to customers**

**Project Glenbeigh IV**

On 21 September 2022, the Group agreed the sale of a predominately performing buy-to-let loan portfolio (‘Glenbeigh IV’). The portfolio gross balance on the Statement of Financial Position was €767m with a net book value of €703m.

In line with IFRS 9, the assets have been derecognised from the Statement of Financial Position.

As a result of the transaction, an impairment write-back on the sale of the portfolio of €8m was recorded through the impairment line of the income statement. On 17 November 2022, the deal completed with the receipt of the sales proceeds.

288

PTSB Group Holdings plc - Annual Report 2023

**46. Principal subsidiary undertakings and interest in subsidiaries and structured entities**

Under IFRS 10 ‘Consolidated financial statements’, the Group has control over an entity when it has the power to direct relevant activities that significantly affect the investee return, it is exposed or has rights to variable returns from its involvement in the investee and has the ability to affect those returns through its powers over the entity.

A subsidiary is considered material if the value of the consolidated total assets at the end of the financial year of the subsidiary and the entities it controls (if any) is more than 1% of the total assets of the Group.

The key subsidiary of the parent meeting the criteria outlined above is:

|  |  |  |  |
| --- | --- | --- | --- |
|  | **Nature of** | **Incorporated** | **% of ordinary** |
| **Name and registered office** | **business** | **in** | **shares held** |
|  |  |  |  |
| **Held directly by the company:** |  |  |  |
| Permanent TSB plc  56-59 St. Stephen’s Green, Dublin 2 | Retail banking | Ireland | 100 |

In presenting details of the principal subsidiary undertakings, the exemption permitted by section 315 (a) (i) of the Companies Act 2014 in relation to disclosing related undertaking net assets or profit or loss, has been availed of, and the Company will annex a full listing of Group undertakings to its annual return to the Companies Registration Office.

The reporting date for each of the Group’s principal subsidiary entities is 31 December.

The principal country of operation of each company is the country in which it is incorporated.

The registered office of Permanent TSB Group Holdings plc is 56-59 St. Stephen’s Green, Dublin 2.

**(a) Company’s interest in subsidiary undertakings**

The Company is the ultimate holding company of the Group while PTSB is a 100% subsidiary of the Company. The investment in PTSB is carried at the recoverable amount in the holding company’s statement of financial position.

At 31 December 2023 the investment amounted to €2,346m (31 December 2022: €2,346m). The Group carried out an impairment assessment using a combination of internal group models and externally available data to inform their view of the recoverable amount of investment. As the value in use was higher than the carrying value, in line with IAS 36, no impairment charge was taken (31 December 2022: impairment write back €697m). See Company SOFP on page 292 for further details.

**(b) Structured entities (SEs)**

A structured entity is an entity in which voting or similar rights are not the dominant factor in deciding control. SEs are generally created to achieve a narrow and well defined objective with restrictions around their on-going activities. Depending on the Group’s power to direct the relevant activities of the investee and its exposure or rights to variable returns from its involvement in the investee and the ability to use its power over the investee to affect the amount of the investor’s return, it may consolidate the entity.

**Control and voting rights**

The Directors of the individual SEs are independent of the Group and neither the Group nor any of its subsidiaries have voting rights in the share capital of these entities. The Group initiated the setup of these SEs and, as architect dictated the terms relating to the operation of these SEs. The Group, as administrator, provides services to the individual SEs. The Group, as administrator, has power to:

* Exercise rights, powers and discretions of the Issuers in relation to the mortgage loans and their related security and to perform its duties in relation to the mortgage loans and their related securities: and
* To do or cause to be done any and all other things which it reasonably considers necessary, convenient or incidental to the administrator of the mortgage loans and their related security or the exercise of such rights, powers and discretions.

PTSB Group Holdings plc - Annual Report 2023

289

General Information
Financial Statements
Governance
Strategic Report

# Notes to the Consolidated Financial Statements (continued)

**46. Principal subsidiary undertakings and interest in subsidiaries and structured entities (continued)**

The key activities performed by the Group’s subsidiaries as administrator is:

To manage the credit risk associated with the mortgages contained in the individual SEs; and

To determine and set rates of interest applicable to loans on each rate setting date in accordance with the terms of the loans and negotiate the cost of funds associated with these mortgages which may result in a variable return in the entity.

These two items highlight the power the Group has to direct the relevant activities of these entities that significantly affect the investee returns and the ability to use its power to affect variable returns of investors.

The Group provides funding to each of these vehicles by way of a subordinated loan and has an entitlement to deferred consideration.

Through the subordinated loan and the deferred consideration the Group is exposed to the variable returns of the SEs.

The Group currently has five SEs in issue in the ROI the details of which are outlined below. During 2023, Fastnet Securities 11 DAC collapsed and subsequently went into liquidation:

|  |  |
| --- | --- |
|  | **Sub loan provided** |
|  |  |
| **SEs setup with ROI Residential Mortgages** |  |
| - Fastnet Securities 14 DAC | √ |
| - Fastnet Securities 15 DAC | √ |
| - Fastnet Securities 16 DAC | √ |
| - Fastnet Securities 17 DAC | √ |
| - Fastnet Securities 18 DAC | √ |

Although the Group does not own more than half of the voting power, it has the power to control the relevant activities of the SE and the ability to affect the variable returns of the investee and hence these SEs are consolidated. In these cases, the consideration received from the investors in the notes in the form of cash is recognised as a financial asset and a corresponding financial liability is recognised.

At 31 December 2023, restricted cash of €217m (31 December 2022: €405m) relates to cash held by the Group’s securitisation.

**47. Reporting currency and exchange rates**

The consolidated financial statements are presented in millions of Euro.

The following table shows the closing and average rates used by the Group for the current year-end and prior year-end

|  |  |  |
| --- | --- | --- |
|  | **31 December 2023** | **31 December 2022** |
|  |  |  |
| € / £ exchange rate |  |  |
| Closing | 0.8691 | 0.8869 |
| Average | 0.8688 | 0.8549 |
|  |  |  |
| € / US$ exchange rate |  |  |
| Closing | 1.1050 | 1.0666 |
| Average | 1.0830 | 1.0500 |

**48. Events after the reporting period**

No items, transactions or events that would materially impact the consolidated financial statements and require adjustment or disclosure to these consolidated financial statements have occurred between the reporting date of 31 December 2023 and the date of the approval of these financial statements by the Board of Directors of 6 March 2024.

Fastnet 14 Securities DAC and Fastnet 15 Securities DAC collapsed on 19th February 2024. The Fastnets redeemed all outstanding notes at their aggregate principal amounts outstanding, together with any accrued but unpaid interest. PTSB repurchased the mortgage portfolio at par.

290

PTSB Group Holdings plc - Annual Report 2023

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Company Financial Statements and Notes to the Company

Financial Statements

Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 291

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Company Statement of Financial Position

As at 31 December 2023

PTSB Group Holdings plc - Annual Report 2023292

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      

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      

      

      

      





      

      

      



      

      



Company Statement of Changes in Equity

For the year ended 31 December 2023

Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 293

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 

 

 



  

  

 



  



  

  

  

  

  



  

  



  

  

  

  

  



  

 

  





Reconciliation of liabilities arising from financing activities

 

 

 

  



 

  

  

  

Company Statement of Cash Flows

For the year ended 31 December 2023

PTSB Group Holdings plc - Annual Report 2023294

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



















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

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

  

  

  



 

 

 

 







































Notes to the Company Financial Statements

Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 295

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



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

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 

  

  

  

  

  



























































































Notes to the Company Financial Statements (continued)

PTSB Group Holdings plc - Annual Report 2023296

![]()











 



  

 



  

  

 



















 

 





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



Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 297





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















































Notes to the Company Financial Statements (continued)

PTSB Group Holdings plc - Annual Report 2023298

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Appendix

Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 299

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



















 



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  



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  















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   



  



  



  

  



  



  

Alternative Performance Measures

PTSB Group Holdings plc - Annual Report 2023300

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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 301

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



 











 

   



    







   



    







   











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

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

  

   













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

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 

   



Alternative Performance Measures (continued)

PTSB Group Holdings plc - Annual Report 2023302

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













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

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 

   



  

  













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

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   







 

  







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  

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  



  

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  

  

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





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

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   



Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 303

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





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   



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  

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

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



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   





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

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







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 







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 

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



 







 



Alternative Performance Measures (continued)

PTSB Group Holdings plc - Annual Report 2023304

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PTSB Group Holdings plc - Annual Report 2023 305

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

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

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



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

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













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

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







 

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



 







 







 

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 

  









  







 

  



Alternative Performance Measures (continued)

PTSB Group Holdings plc - Annual Report 2023306

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















  

   



  

  













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

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

  

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PTSB Group Holdings plc - Annual Report 2023 307

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PTSB Group Holdings plc - Annual Report 2023308

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

Definitions

Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 309

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

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

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

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

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



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



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







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











































































































Definitions (continued)

PTSB Group Holdings plc - Annual Report 2023310

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



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





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

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















Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 311

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Annex VI - Template for the KPIs of credit institutions

 

 

 

 

 

 

 

 

 

PTSB Group Holdings plc - Annual Report 2023312

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

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

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







  



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















       



  





















       

   

   

   

   













Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 313

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‘Annex VI - Template for the KPIs of credit institutions

(continued)

















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PTSB Group Holdings plc - Annual Report 2023314

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

 

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              

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                 

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                 

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                 

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                 

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

Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 315

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





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





 





              

 

 

            

 



              

 

 

            

 

 

 



 

  

 

 

 

 

  

  

 



 

  

 

  

  

  

  

 

 

       

 

 

 

 

  

  

               

 

 

            







               

 

 

            

                 

 

            

                 

 

            

     



‘Annex VI - Template for the KPIs of credit institutions

(continued)

PTSB Group Holdings plc - Annual Report 2023316

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







  

   





















 





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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 317

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

‘Annex VI - Template for the KPIs of credit institutions

(continued)



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





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 



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PTSB Group Holdings plc - Annual Report 2023318

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





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  

   

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 

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 



              

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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 319

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



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















‘Annex VI - Template for the KPIs of credit institutions

(continued)

PTSB Group Holdings plc - Annual Report 2023320

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





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

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 

 

 



 

  

 

 

  

  

  

 



 

  

  

  

  

  

  

 

 

               

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 

 

 

 

  

  

               

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

               

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                

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                

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 























Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 321

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‘Annex VI - Template for the KPIs of credit institutions

(continued)

















  

   





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

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

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









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

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

















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              













PTSB Group Holdings plc - Annual Report 2023322

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

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

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

  

   



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











Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 323

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‘Annex VI - Template for the KPIs of credit institutions

(continued)









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                                

                                

                         

                                

                                

                                

                                

                          

                                

                                

                                

                          

                                

                                

                                

                          

                                

                                

                                

                         

                    





                   

                    

      

              

                 

                                

                                







             

                 

                                

PTSB Group Holdings plc - Annual Report 2023324

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







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                   

                    

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              

                 

                                

                                







             

                 

                                

Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 325

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                                

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                         

                                

                                

                                

                         

                    

 

         

         

                    

 

              

                 

                                

                                

 



             

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                                















‘Annex VI - Template for the KPIs of credit institutions

(continued)

PTSB Group Holdings plc - Annual Report 2023326

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

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      





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

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                                

                                

                         

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 

         

         

                    

 

              

                 

                                

                                

 

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             

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











Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 327

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‘Annex VI - Template for the KPIs of credit institutions

(continued)















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                         

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                                

                                

                         

                    

 



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                    

            

                                

                                

                                

 

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

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                                







PTSB Group Holdings plc - Annual Report 2023328

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



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

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             

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                                

                                

                                

                                

                         

                                

                                

                                

                                

                         

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                                

                                

                         

                                

                                

                                

                         

                                

                                

                                

                         

                    

 



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            

                                

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 

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

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





Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 329

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‘Annex VI - Template for the KPIs of credit institutions

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













      



































































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                                

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                         

                         

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                         

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                         

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                         

                         







PTSB Group Holdings plc - Annual Report 2023330

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

Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 331

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            

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            

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            

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            

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            

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            

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            

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            

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            

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            

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            

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            

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            

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            

 

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 

        

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            

 

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            

 

        

‘Annex VI - Template for the KPIs of credit institutions

(continued)

PTSB Group Holdings plc - Annual Report 2023332

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



   

 







 







 















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





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



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















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







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





























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        

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             

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             

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Strategic ReportGovernance Financial StatementsGeneral Information

PTSB Group Holdings plc - Annual Report 2023 333

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

 

 





































 

        

         

         

         

         

         

         

         

         

         

         

         

         

         

         

         

         

         

 

        

         

         

‘Annex VI - Template for the KPIs of credit institutions

(continued)

PTSB Group Holdings plc - Annual Report 2023334

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

 

 





































 

        

         

         

         

         

         

         

         

         

         

         

         

         

         

         

         

         

         

 

        

         

         

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