549300X8NGW9C5OJZU132021-01-012021-12-31iso4217:USD549300X8NGW9C5OJZU132020-01-012020-12-31iso4217:USDxbrli:shares549300X8NGW9C5OJZU132021-12-31549300X8NGW9C5OJZU132020-12-31549300X8NGW9C5OJZU132019-12-31ifrs-full:IssuedCapitalMember549300X8NGW9C5OJZU132019-12-31ifrs-full:SharePremiumMember549300X8NGW9C5OJZU132019-12-31ifrs-full:TreasurySharesMember549300X8NGW9C5OJZU132019-12-31ifrs-full:RetainedEarningsMember549300X8NGW9C5OJZU132019-12-31549300X8NGW9C5OJZU132020-01-012020-12-31ifrs-full:IssuedCapitalMember549300X8NGW9C5OJZU132020-01-012020-12-31ifrs-full:SharePremiumMember549300X8NGW9C5OJZU132020-01-012020-12-31ifrs-full:TreasurySharesMember549300X8NGW9C5OJZU132020-01-012020-12-31ifrs-full:RetainedEarningsMember549300X8NGW9C5OJZU132020-12-31ifrs-full:IssuedCapitalMember549300X8NGW9C5OJZU132020-12-31ifrs-full:SharePremiumMember549300X8NGW9C5OJZU132020-12-31ifrs-full:TreasurySharesMember549300X8NGW9C5OJZU132020-12-31ifrs-full:RetainedEarningsMember549300X8NGW9C5OJZU132021-01-012021-12-31ifrs-full:IssuedCapitalMember549300X8NGW9C5OJZU132021-01-012021-12-31ifrs-full:SharePremiumMember549300X8NGW9C5OJZU132021-01-012021-12-31ifrs-full:TreasurySharesMember549300X8NGW9C5OJZU132021-01-012021-12-31ifrs-full:RetainedEarningsMember549300X8NGW9C5OJZU132021-12-31ifrs-full:IssuedCapitalMember549300X8NGW9C5OJZU132021-12-31ifrs-full:SharePremiumMember549300X8NGW9C5OJZU132021-12-31ifrs-full:TreasurySharesMember549300X8NGW9C5OJZU132021-12-31ifrs-full:RetainedEarningsMember
Plus500 Ltd. Annual Report 2021
Enabling trusted
and intuitive
access to financial
opportunities
WELCOME
Plus500 delivered an excellent operational
and financial performance in 2021 and we
made significant progress with our strategic
roadmap to develop our position as a leading
global multi-asset fintech group. Given the
strong positive momentum delivered by the
Group in recent years, the Board continues to
expect that Plus500 will deliver sustainable
growth over the medium to long-term.
David Zruia, Chief Executive Officer
Read more in the CEO’s Q&A on pages 7 – 11
2021 headlines
An outstanding year of positive operational and financial momentum:
Excellent performance across all key metrics, including consistently strong
levels of Customer Income
1
;
Significant milestone of over 22 million registered customers achieved on
Plus500’s platforms;
Major opportunity to leverage this latent customer base, through new retention,
activation and monetisation activities and technology-based initiatives, including
new premium account offering;
Continued high customer engagement, driven by Plus500’s market-leading
technology-based offering and brand recognition; and
Robust financial position further strengthened, with substantial improvement
in cash balance.
Excellent progress in developing Plus500’s strategic position as a global
multi-asset fintech group:
Significant progress made, in line with strategic plans to broaden Plus500’s
product range from its single product focus, helping to diversify the Group’s
revenue streams and geographic footprint;
The Group’s first ever acquisitions made to establish Plus500’s position in the
high growth markets of futures and options on futures, to be developed through
continued investment in technology integration and a multi-dimensional market-
ing approach;
Successful launch of a proprietary share dealing platform, ‘Plus500 Invest’, with
further roll-out in FY 2022; and
On-going organic investments in marketing technologies, technology innovation
and product development, supported by the established R&D centres in Israel.
Further strategic developments achieved in Q1 2022:
New regulatory licence granted in Estonia, which will further support the Group’s
business across European markets in its core product offering, complementing
the Group’s existing portfolio of regulatory licences globally; and
Completed acquisition of a Type 1 regulated firm in Japan, expanding the
Group’s geographic footprint and representing a major growth opportunity
within the substantial retail trading market in Japan.
Further improvements on governance, regulation, social responsibility
and risk management matters:
New Independent Non-Executive Directors appointed, including Prof. Jacob A.
Frenkel as Chair, expanding the range of experience of the Board of Directors of
the Company (“the Board”) and further diversifying its composition, as well as
enabling greater access to new growth markets, in particular the US;
Consistent focus on sustainability initiatives, including donations to local com-
munity projects and on-going emphasis on customer care and protection; and
Targeted hedging strategy initiated to minimise market risk.
Attractive returns continue to be delivered to shareholders, including
dividends and share buybacks to the amount of $200.2m related to FY 2021:
Dividend payments in respect of FY 2021 of $120.0m ($1.1916 per share),
comprising:
Final dividend of $37.8m ($0.3777 per share);
Special dividend of $22.2m ($0.2218 per share); and
Interim dividend of $60.0m ($0.5921 per share).
Share buyback programmes in respect of FY 2021 of $80.2m, including $67.6m
in H2 2021, comprising:
New programme to purchase up to $55.0m of the Company’s shares, which
includes a final buyback of $25.2m and a special buyback of $29.8m; and
A programme of $12.6m was announced in August 2021 in respect of H1
2021, with an additional programme of $12.6m, announced in October
2021, as part of the FY 2021 final programme.
Plus500 Ltd. (“Plus500”, the “Company” or, together with its subsidiaries, the “Group”) is a
global multi-asset fintech group operating proprietary technology-based trading platforms.
s
Strategic report
Governance
Financial Statements
Further information
1Plus500 Ltd. 2021 Annual Report
Contents
Group at a Glance 2
Chair’s Statement 4
Q&A with the Chief Executive Officer 7
Our Technology 14
Our Purpose, Strategy and Key Differentiators 20
Our Strategy in Action 22
Our Business Model 24
Key Performance Indicators 26
Key Stakeholder Relationships 28
Our ESG (Environmental, Social, Governance) Approach 30
Financial and Business Review 38
Group Tax Policy 40
Risk Management Framework 41
Going Concern and Viability Statement 46
Governance at a Glance 48
Chair's Introduction to Governance 50
UK Corporate Governance Code Compliance Statement 51
Board of Directors 52
Governance Report 54
Shareholder Engagement 59
Report of the Nomination Committee 60
Report of the Audit Committee 64
Report of the Regulatory & Risk Committee 69
Report of the ESG Committee 71
Report of the Remuneration Committee 74
Directors' Remuneration Report 81
Directors' Report 89
Corporate Law 91
Directors' Responsibility Statement 92
Independent Report of the Auditors 94
Consolidated Statement of Comprehensive Income 98
Consolidated Statement of Financial Position 99
Consolidated Statement of Changes in Equity 100
Consolidated Statement of Cash Flows 101
Notes to the Consolidated Financial Statements 102
Advisors Inside back cover
Revenue
$718.7m
New Customers
3
196,336
EBITDA
2
$387.1m
Active Customers
4
407,374
EBITDA Margin %
54%
ARPU
5
$1,764
Cash balance at year end
$749.5m
AUAC
6
$877
2021 Financial highlights
2021 Operational highlights
1 Customer Income – Revenue from CFD Customer Income (customer
spreads and overnight charges) and Non-CFD Customer Income
(commissions from the Group’s futures and options on futures operation
and from ‘Plus500 Invest’, the Group’s share dealing platform)
2 EBITDA – Earnings before interest, taxes, depreciation and amortisation
3 New Customers – Customers depositing for the first time
4 Active Customers – Customers who made at least one real money trade
during the period
5 ARPU – Average Revenue Per User
6 AUAC – Average User Acquisition Cost
2 Plus500 Ltd. 2021 Annual Report
Group at a Glance
A GLOBAL MULTI-ASSET
FINTECH GROUP
22+ million
Registered customers on Plus500 platforms
globally since inception
Read more on pages 20 – 21
Our purpose
Enabling trusted and intuitive access to financial
opportunities.
Across financial instruments
Through broad product range.
Across countries
Through global scale with localised services.
Across devices
Through best-in-class technology.
Plus500 is a global multi-asset fin-
tech group operating proprietary
technology-based trading platforms.
Plus500 offers customers a range of
trading products, including Contracts
for Difference (“CFDs”) and share
dealing, as well as futures and op-
tions on futures. Plus500 has a pre-
mium listing on the Main Market of
the London Stock Exchange (symbol:
PLUS) and is a constituent of the
FTSE 250 index.
Our values
Technology driven
Our state-of-the-art proprietary technology enables our
product leadership and agility.
Strive for excellence
We do not compromise on the quality of our products or
on the talent of our people.
Customer-centric approach
Our customers are at the centre of every decision we make,
to ensure we deliver best-in-class service.
Committed to operating sustainably and responsibly
We are focused on carrying out a range of ESG initiatives
to deliver tangible value for our stakeholders.
Read more in our ESG report on pages 30 – 37
Our strategy
Strengthening our position as a multi-asset fintech group
over time by expanding our core product offering in new
and existing markets, launching new trading and financial
products and deepening our engagement with customers.
Read more about our strategy on pages 22 – 23
50+
Countries where
Plus500 trading
platforms are
available
450+
Employees at
Plus500 globally
3
Governance Financial statementsStrategic report
Plus500 Ltd. 2021 Annual Report
London
Chicago
Victoria
Sydney
Singapore
Tallinn
Limassol
Tel-Aviv
Haifa
(HQ)
Sofia
Global operations
conducted from our
localoffices
worldwide
Plus500 licences
The Group retains operating licences and is regulated in the United Kingdom, Australia, Cyprus, Israel, New Zealand, South Africa,
Singapore, the Seychelles, the United States, Estonia and Japan¹
1. Estonia and Japan obtained during Q1 2022.
2. CAGR – Compound Annual Growth Rate.
3. ROI – Return on Investment.
Our competitive advantages and differentiators
Our global position
Tokyo
Powers our products,
operations and marketing
+ Proprietary, wholly owned,
managed and operated by
Plus500
+ Drives our customer-centric
approach
+ Significant investment in R&D
to drive continued innovation
+ Supports our continued
compliance with regulatory
standards
Strong financial performance
since IPO in 2013
+ 25.7% revenue CAGR
2
+ Flexible cost base with
average annual EBITDA
margin of c.57%
+ Strong balance sheet, highly
cash generative and debt-free
+ Approximately $1.4 billion
returned to shareholders in
dividends and share
buybacks
Technological expertise
embedded across the business
+ Highly skilled leadership team
with long-standing experience
in technology and financial
services
+ Strong track record in
attracting and retaining the
best technology talent in
Israel, the “start-up nation”
+ Entrepreneurial, high
performance culture, with
customers at the centre
Ensuring a customer-
centric approach
+ Unique edge in attracting and
retaining customers through
multiple channels
+ Proven business model
serving customers globally
for over a decade
+ Strong brand and reputation
+ Continued focus on customer
care and protection
+ Drives attractive ROI
3
Our technology Our track record
Our agile
business model
Our leadership,
people and culture
$718.7m
$872.5m
$354.5m
2019
2021
2020
$200.2m
$278.3m
$151.7m
2019
2020
2021
4 Plus500 Ltd. 2021 Annual Report
In my first statement as Chair of the Board of Directors of the Company
(the “Board”), I would like to express my sincerest gratitude to our
shareholders for approving my appointment at the Company’s AGM
on 4 May 2021.
It is a huge honour to be Chair of the Board of Plus500 at such an
exciting time for the Group. Led by our talented management team,
supported by our highly skilled people worldwide and driven by our
market-leading proprietary technology, Plus500 is very well placed to
access a range of growth opportunities to further diversify our business
going forward.
Having been Chair for almost a year, it is clear that we also have a
strong and diverse Board, which functions very effectively and col-
laboratively. I look forward to continuing to lead our Board, as we ensure
the business delivers further value for our stakeholders in the future.
An outstanding performance in FY 2021, with significant strategic
progress made
FY 2021 was another year of major operational, financial and strategic
success for Plus500, building on our long track record of performance
since the Company’s IPO in 2013. Since the IPO year, Plus500 has
delivered revenue CAGR
1
of 25.7%, resilient EBITDA margins averaging
57% and generated cash from operations of approximately $2.4 billion.
The Group delivered continued operational momentum in FY 2021,
which translated into another outstanding financial performance across
all metrics, well ahead of pre-pandemic levels. Total revenue for the
year was $718.7m, which drove EBITDA to the level of $387.1m. The
Group’s balance sheet position remained very robust, with a cash bal-
ance at the end of FY 2021 of $749.5m.
FY 2021 was a ground-breaking year for Plus500 from a strategic
perspective, with excellent progress made in developing our position
as a global multi-asset fintech group. We made significant headway in
diversifying our product portfolio and geographic footprint during the
year, with the Group making its first ever acquisitions.
Revenue
$718.7m
Total shareholder returns of approx.
$1.4bn
delivered since IPO, in dividends and share buybacks
I look forward to
continuing to lead our
Board, as we ensure
Plus500 delivers further
value for our stake-
holders in the future.
Prof. Jacob A. Frenkel, Chair
Read more in our Financial and Business Review on pages 38 – 40
DELIVERING
STAKEHOLDER VALUE
Chair’s Statement
1. CAGR – Compound Annual Growth Rate.
5
Governance Financial statementsStrategic report
Plus500 Ltd. 2021 Annual Report
These acquisitions immediately expanded our geographic footprint
and product offering in the significantly growing, but under-penetrated,
US retail trading market in futures and options on futures. In addition,
our product range was further expanded during the year with the launch
of a new share dealing platform, ‘Plus500 Invest’, which was developed
in-house. More details on this excellent strategic progress are included
in the CEO Q&A on the following pages.
In addition, our portfolio of operating licences was further expanded
with the addition of a new licence in Estonia, granted by the Estonian
Financial Supervision Authority in February 2022. This new licence will
further support our business across European markets in our core
product offering and is supported by the establishment of a new local
regulated subsidiary. In March 2022, following a lengthy assessment
of the market opportunity in Japan, the Company completed an acqui-
sition of a local firm regulated by Japan’s Financial Services Agency.
This represents a major growth opportunity for Plus500, through an
immediate presence in the substantial retail trading market in Japan.
Our portfolio of licences is an increasingly valuable asset for the Group,
given its scarcity and the growing complexity of obtaining new licences.
As a result of our strategic progress and operational performance in
FY 2021, supported by a clear and rigorous plan to further invest in the
future growth of our business, the Group has entered FY 2022 in an
excellent position.
The growth outlook for Plus500
The Board continues to expect that Plus500 will deliver sustainable
growth from all of the Group’s product offerings over the medium term.
This expectation is supported by the Group’s significant operational
and financial momentum over recent years, which validates our clear
and comprehensive strategic roadmap. Future growth will be enabled
by on-going investment in developing our position as a global multi-
asset fintech group, in particular through further organic investments
in technology, marketing and people, by actively targeting additional
acquisitions and activating potential strategic partnerships.
The positive momentum achieved by Plus500 in recent years has
continued to date in FY 2022, driven by the on-going underlying strength
of Customer Income. Consequently, the Board remains confident about
Plus500’s prospects for FY 2022.
Continued focus on Corporate Governance and engagement with
the investment community
The Board remains focused on its key priorities in Corporate Govern-
ance, supported by our on-going engagement with shareholders and
potential investors, analysts and shareholder advisory bodies.
There were a number of Independent Non-Executive Director appoint-
ments to the Board during the year, as well as my own appointment
as Chair, namely Ms. Tami Gottlieb and Ms. Sigalia Heifetz, both of
whom have already added great value to the Board. Also, in Q1 2022,
Prof. Varda Liberman was appointed as an additional Independent
Non-Executive Director.
These appointments have broadened the range of the Board’s experi-
ence and expertise and further diversified its gender composition,
ensuring that the representation of women on the Board is ahead of
the 33% target set by the Hampton-Alexander Review on gender equal-
ity in leadership positions.
Our investment case
Our purpose is supported by
a robust investment case
Long-standing, high value and di-
verse customer base
State-of-the-art technological
platforms
Supportive market environment
with long-term structural growth
Robust financial profile with long
term track record of growth
Market-leading core product of-
fering with potential expansion
into new regions and products
Strong global marketing technol-
ogy capabilities
1. CAGR – Compound Annual Growth Rate.
6 Plus500 Ltd. 2021 Annual Report
Furthermore, all of our Board members have built long-term, global
relationship networks, which will potentially be leveraged by Plus500, to
help gain greater access to new growth markets, in particular the US.
We continue to place major focus on engaging with key stakeholders
within the global investment community. I met with our major sharehold-
ers during the year, while our Executive Management maintained regular
dialogue with shareholders and potential investors throughout FY 2021,
to ensure investors were kept up-to-date with our strategic progress and
operational performance. In addition, these meetings were used to gather
investors’ helpful perspectives and insights on our business, on our
sector and on the overall outlook for global capital markets.
We will continue to engage with the investment community going
forward, by further enhancing and expanding the range, reach and
focus of our investor contact programme, through additional com-
munication channels and platforms.
Ensuring an optimised organisational culture remains crucial
Having met many of our people within the business since joining the
Board, I have been extremely impressed by their energy, dedication,
expertise and skill sets. This is particularly notable, given the challenges
that have been faced by our people in their daily lives and working envi-
ronment, as a result of the COVID-19 pandemic over the last two years.
Our head office is in Israel, a major global hub for technology and
innovation, where there is a skilled and educated workforce which is
highly trained in all elements of technological developments.
Plus500 has fostered an entrepreneurial and high-performance organ-
isational culture, designed to drive employee attraction and retention,
that reflects Israel’s technology-based environment. We aim to continue
to replicate this cultural mindset in each of our global operating sub-
sidiaries, as we have done historically.
The Board continues to monitor and review the Group’s culture, values
and performance primarily through regular discussions with our Exec-
utive Directors, senior management and their teams. This engagement
is driven by Steve Baldwin, an Independent Non-Executive Directors, in
his role as a workforce engagement representative on the Board.
This helps to provide a channel through which our employees worldwide
can share their views and concerns directly to the Board, to help inform
the Board’s approach to supporting on-going improvements in our
organisational culture and values.
On that note, I would like to take this opportunity, on behalf of the Board,
to thank all of our people for their continued commitment and focus,
as we continue to do all we can to maintain their personal development,
health and well-being.
Regulatory compliance remains a cornerstone of the Group’s
approach
The Group maintains a highly robust, customer-centric approach to
compliance, supported by our expertise in the applicable global regulatory
standards and our long-standing relationships with the regulators in the
markets and industries in which we operate. We support measures
introduced by regulators, with a view to ensuring better care and protec-
tion for all customers.
Global regulatory alignment has continued in the industries in which
we operate, with recent regulatory changes being mirrored across
various territories. The most recent regulatory changes in the CFD
industry were implemented by the Australian Securities & Investment
Commission in March 2021. The Group is supportive of, and compliant
with, these changes, which are expected to enhance the CFD trading
landscape and provide additional protection for customers. The impact
of these regulatory changes on Plus500’s operational and financial
performance is in line with our initial expectations. With an established
global regulatory network, managed by our regulated subsidiaries and
overseen centrally, Plus500 remains well positioned for potential future
changes to the regulatory environment across the markets in which
we operate.
The Board continues to ensure shareholders are rewarded with
an appropriate level of returns
The Board continues to assess the availability of excess capital going
forward, to ensure that an optimal balance is maintained between
shareholder returns, investments in future growth and in driving busi-
ness continuity, as we ensure that appropriate levels of available
capital are maintained for required regulatory purposes and other
factors. In current market conditions, and given the Group’s strategic
position and growth prospects, the Board believes that the appropriate
level of required capital is approximately $450m.
For FY 2021, total returns to shareholders amounted to $200.2m. This
includes dividend payments of $120.0m, including an interim dividend
of $60.0m, a final dividend of $37.8m and a special dividend of $22.2m.
Total returns for the year also include share buyback programmes of
$80.2m, including two programmes of $12.6m each announced in
August and October 2021, as well as a new programme to purchase
up to $55.0m of the Company’s shares. The new programme includes
a final buyback of $25.2m and a special buyback programme of $29.8m.
The special dividend and special buyback programme are directly
related to the benefits of the change in tax rate following the Company’s
accreditation as a Preferred Technological Enterprise by the Israeli Tax
Authority in FY 2020. Earlier in FY 2022, this accreditation was suc-
cessfully extended up to and including FY 2026, which is a significant
achievement, bringing additional value for the Group and our sharehold-
ers in the years to come.
Overall, since our IPO, and including shareholder returns related to
FY2021, the Company has returned approximately $1.4 billion to
shareholders.
Prof. Jacob A. Frenkel
Chair of the Board
22 March 2022
Chair’s Statement continued
7
Governance Financial statementsStrategic report
Plus500 Ltd. 2021 Annual Report
A
As with previous years, our performance in FY 2021 was driven
by two major elements – our technology and our people.
Every element of our technology is fully and seamlessly integrated
and inter-connected across our operations, systems architecture,
product and marketing capabilities. This enables Plus500 to respond
with agility to customer requirements, fast-emerging market develop-
ments and regulatory changes. It has taken us many years to develop
this technology, with constant upgrades, continued innovation and
the introduction of a range of new features, new services and new
capabilities over the last decade. In FY 2021, we continued to invest
in our technology infrastructure, to drive growth and scalability. As
a result, Plus500 is now a highly developed business, with a long
track record of innovation, and a market-leading technological capa-
bility.
Our technology is operated by highly skilled engineers and develop-
ers. Across our organisation, in areas such as marketing, operations
and R&D, we have a base of talented people, which was further
strengthened in FY 2021 through a major recruitment drive in a
number of departments.
We aim to continue to develop our people and harness their talent
by maintaining and further developing a working environment which
empowers on-going improvements in employee development, through
training, learning and career progression. This culture has helped to
drive employee attraction and retention and has ultimately led to
enhancements in the capability of the Group’s technology. We are
also dedicated to the well-being of our people and we aim to con-
tinue to provide them with optimal working conditions to support
a healthy, safe and balanced working environment, particularly
throughout the challenging period of the COVID-19 pandemic.
A
FY 2021 was a very busy and positive year for everyone at
Plus500. The hard work and dedication of our people during the
year ensured that we delivered on all fronts – operationally, finan-
cially and strategically.
There were a number of highlights for the Group during the year.
Firstly, we executed the Group’s first ever acquisitions, which con-
tributed to the diversification and extension of our offering into the
futures and options on futures market.
Another highlight was the launch of our new proprietary share
dealing platform, ‘Plus500 Invest’, which was fully built in-house.
We also developed and introduced a range of new customer reten-
tion, activation and monetisation technologies across our platforms,
to ensure continued engagement with our customers over time.
We made strong progress in further developing our approach in
the areas of Environment, Social and Governance (“ESG”), with a
view to increasing the Group’s resilience over the long term. This
has been supported by more detailed disclosure on ESG, as outlined
on pages 30 – 37 in this report, which we hope provides investors
with a clear understanding of our key priorities in these areas.
Finally, of course, a major highlight was our overall operational and
financial performance, which was consistently strong throughout
the year.
Can you sum up your key highlights of FY 2021?
Q
What were the fundamental drivers of this
performance?
Q
TECHNOLOGY DRIVEN
PERFORMANCE
Q&A with the Chief Executive Officer
Our performance in
2021 was primarily
driven by our
technology and
our people.
David Zruia, Chief Executive Officer
8 Plus500 Ltd. 2021 Annual Report
Q&A with the Chief Executive Officer continued
A
Our purpose is to enable trusted and intuitive access to financial
opportunities for our customers, across a wide range of financial
instruments, geographies and devices.
This is being driven by our continued progress as a global multi-
asset fintech group, supported by organic investments and targeted
acquisitions. In the future, we may also look for potential partner-
ships in order to achieve our strategic ambitions.
The rationale for this purpose and strategy is that, by expanding
our product range from our historic single-product focus, we can
meet more of our customers’ needs, diversify our revenue base,
broaden our geographic footprint and drive higher customer reten-
tion. This will be achieved by successfully delivering against our
strategic roadmap of:
Expanding our core product offering in new and existing markets;
Launching new trading and financial products; and
Deepening engagement with customers.
Can you remind us of Plus500’s purpose
and strategy?
Q
A
Our core product, CFDs, remains an attractive offering for cus-
tomers around the world, enabling trading on leverage and access
to market liquidity, while being protected by high levels of customer-
focused regulation. Our product offering is fully aligned with regu-
latory requirements in the countries in which we operate, ensuring
customer protection through elements like our free unlimited demo
account and negative balance protection. With our offering, cus-
tomers have the comfort that they are trading on attractive com-
mercial terms and they can access everything they need through
one multi-channel solution. With a long track record in innovating
our CFD platform, we offer customers a choice of over 2,500 finan-
cial instruments across a wide range of asset classes, countries
and languages. We continued to add more instruments, features
and analysis tools to our core product offering during FY 2021, to
help further deepen customer engagement. Future growth of our
core product offering will be driven by further expansion of our
reach and footprint in new markets, continued enhancement of
our technological capabilities and the launch of new instruments
to enhance our offering.
With substantial untapped customer demand potentially available
outside of our current geographic footprint, we will continue to
target new potential markets to launch our core product offering,
through obtaining operating licences in those markets, either
organically or via acquisitions. As evidence of this, in February
2022, we obtained a new licence in Estonia to further support our
business across Europe in our core product offering. In March
2022, we made our first acquisition in Japan, which also represents
our first footprint in this new market and will allow us to offer our
services locally. I am very excited about the opportunities in the
substantial Japanese market and I am confident that we will be
able to maximise those opportunities over the medium to long-term.
Current target markets include various countries in the Americas,
Asia and the Middle East, with new regulated markets in which we
do not currently operate, and where there is huge growth potential,
being a particular focus.
How are you planning to expand your core product
offering and what are your future plans on this front?
Q
Expanding
We’re expanding our core product
offering in new and existing markets
9
Governance Financial statementsStrategic report
Plus500 Ltd. 2021 Annual Report
A
I was particularly pleased with our progress in this area in FY
2021, as it enabled us to strengthen our position as a multi-asset
fintech group. There were two major milestones for Plus500 in this
area.
Firstly, we executed our first ever acquisitions – Cunningham
Commodities LLC., a regulated Futures Commission Merchant,
and Cunningham Trading Systems LLC., a technology trading
platform provider, which established our position in the futures and
options on futures market.
Through these transactions, we immediately expanded our geo-
graphic footprint and product offering in the significantly growing,
but under-penetrated, retail trading market in futures and options
on futures.
In line with our strategic roadmap, the integration of these acquisi-
tions is well underway, with a number of R&D recruitments during
FY 2021 specifically focused on leveraging Plus500’s best-in-class
technology to optimise the acquired businesses. Ultimately, this
will help to deliver market access to the millions of potential cus-
tomers looking for new trading opportunities. We believe that this
represents a major strategic opportunity for Plus500, as we look
to expand in this significant market, which is being driven by sub-
stantial management focus and continued investment in technol-
ogy and people. There were record derivatives volumes traded in
2021 and crypto currency continued to move into the mainstream
within the industry, with, for example, the launch of Ether, Micro-
Ether and Micro-Bitcoin Futures by the CME in 2021.
Supported by a clear regulatory framework, Plus500 has a real
opportunity to be a technology disruptor in this market, where the
competitive environment is fragmented, the utilisation of technol-
ogy is relatively limited and the range of asset classes for custom-
ers to access is becoming increasingly broad and accessible.
The second major milestone for us on new products during the
year was the successful launch of our new share dealing platform,
‘Plus500 Invest’, in over 15 countries across Europe. At the start
of FY 2022, it is available through a Web app and a mobile app on
both Android and iOS. The platform, which was developed in-house
by Plus500, includes a wide range of around 1,500 financial instru-
ments comprising of the world’s most popular equities, with a high
quality, user-friendly and intuitive customer experience.
‘Plus500 Invest’ will be rolled out in additional target markets in
FY2022, with new equities and ETFs to be added to the product
offering, helping to drive our expanded product range and geographic
footprint.
Can you talk about progress on, and future
plans for, how you are launching new trading
and financial products?
Q
We’ve expanded our
geographic footprint and
product offering in the
significantly growing,
but under-penetrated,
US retail trading market
in futures and options
on futures.
10 Plus500 Ltd. 2021 Annual Report
1 Customer Churn: [(Active Customers (T) + New Customers (T+1)) – Active Customers (T+1)]/ Active Customers (T).
A
During FY 2021, we laid out our plans to incrementally invest
approximately $50m in our R&D capability between FY 2021 and
FY 2023. During FY 2021, we initiated a major re-organisation of
our R&D department, including the establishment of a new R&D
centre in Tel-Aviv, and this investment will support the on-going
recruitment of talented engineers, programmers, web designers
and product managers at our R&D centres in Israel. In addition,
this investment will continue, alongside our investment in market-
ing technologies, to support innovation and product development,
as well as driving major customer-focused initiatives around reten-
tion, monetisation and activation.
During FY 2021, we have placed an increased emphasis and invest-
ment on developing new retention and monetisation technologies.
These include tailored and multi-channel customer notification
strategies to drive retention, conversion and build trust with cus-
tomers.
We have also launched a new premium account for customers,
which offers benefits such as professional trading webinars, weekly
analysis emails and additional tools. We also make sure customers
have sight of important news and market events, which can present
them with compelling trading opportunities.
With a base of over 22 million registered customers, to which such
initiatives are being targeted, we have a significant opportunity to
utilise this investment. This will be achieved by re-activating the
users who are not current Active Customers, through monetisation
initiatives, as well as targeting users who have never been Active
Customers.
A
I am really proud of our operational performance in FY 2021,
particularly on the back of a record year in FY 2020, which was
driven by our investment in marketing technologies to drive cus-
tomer engagement.
Our strong performance during the year was well ahead of pre-
pandemic levels and driven by our on-going success in customer
retention, monetisation and activation. This ensured that we main-
tained continued high customer engagement, including a high level
of Active Customers, on our platforms.
This was fundamentally achieved as a result of the scalability of
our business and our robust systems architecture, which enables
our platforms to handle tens of millions of transactions every year.
In 2021, for example, we seamlessly and efficiently managed over
57 million customer trades on our platforms, with consistent ser-
vice delivery maintained for our customers, despite many significant
waves of demand which ramped up at very short notice.
We on-boarded a total of 196,336 New Customers in FY 2021 and
our base of Active Customers was 407,374. Both of these metrics
were well ahead of pre-pandemic levels. The heightened level of
New Customers on-boarded in the prior year drove Customer Churn
1
in FY 2021 to 51.4%. To illustrate the long-term value creation being
delivered by our business model, around $493m of revenue in the
years 2016 to 2021, has been delivered from customers who reg-
istered in 2016, following marketing investment of $125m in that
year. This represents a 294% return on initial marketing investment,
demonstrating the long-term revenue potential being driven by
Plus500’s technology and operating model.
Customer loyalty remained strong, with 79% of our FY 2021 rev-
enues derived from customers trading on the platforms for more
than a year, 35% for more than three years and 16% for more than
five years.
This high level of customer loyalty gives us great confidence that
our customers are using our platforms on a sustainable, long-term
basis, and is the consequence of our continuous investment in our
product offering, our consistently innovative mindset and our on-
going customer-centric approach. With these factors in mind, we
see significant long-term potential from the 2021 customer cohort
going forward.
Client deposits, another key measure of customer loyalty, remained
high in FY 2021 at $2.1 billion, further highlighting the continued
high level of confidence that customers have in Plus500.
Can you discuss your progress on, and future plans
for, how you are deepening customer engagement?
Q
Can you talk about Plus500’s operational
performance in FY 2021?
Q
Q&A with the Chief Executive Officer continued
11
Governance Financial statementsStrategic report
Plus500 Ltd. 2021 Annual Report
A
I am very excited about the future of our business, particularly
following our outstanding performance in recent years and the
great progress we have made against our strategic roadmap to
develop our position as a global multi-asset fintech group. We
are now very well placed to access a number of major growth
opportunities, driven by our market-leading proprietary technol-
ogy platforms, with an increasingly diversified and actively
expanding product portfolio and geographic footprint.
What makes me most optimistic about our future is the high
quality, commitment and focus of our talented people in each
of our global locations. I am very grateful to all of them for their
excellent efforts and dedication in ensuring that Plus500 remains
extremely well positioned for sustainable growth in the future.
David Zruia
Chief Executive Officer
22 March 2022
Finally, what are your thoughts on the future
for Plus500?
Q
The high quality,
commitment and focus
of our talented people
ensures that Plus500
remains extremely
well positioned for
sustainable growth
12
22+
MILLION
REGISTERED
CUSTOMERS
“We achieved a major milestone in reaching a total of over 22 million
registered customers, since Plus500’s inception, on our platforms
across our global operations.
“This achievement reflects our market-leading offering and has been
driven by continued investment in marketing technologies and platform
development. This substantial latent registered customer base repre-
sents a major opportunity for Plus500 through continued customer
retention, activation and monetisation initiatives.
“Ultimately, this will enable us to achieve further growth in our Active
Customer base, thereby increasing revenue and EBITDA over time.
David Zruia, Chief Executive Officer
Plus500 Ltd. 2021 Annual Report
13
Governance Financial statementsStrategic report
Plus500 Ltd. 2021 Annual Report
14 Plus500 Ltd. 2021 Annual Report
Plus500’s market-leading proprietary technology ena-
bles it to respond with agility to customer requirements,
fast-emerging market developments and regulatory
changes. The Groups technology is fully integrated and
inter-connected across its operations, systems archi-
tecture, product and marketing capabilities.
Read more in Our Technology on pages 16 – 19
MARKET-
LEADING
PROPRIETARY
TECHNOLOGY
15
Governance Financial statementsStrategic report
Plus500 Ltd. 2021 Annual Report
*For illustrative purposes
83%
Over 83% of the Group’s
CFD-related revenue
is generated through
mobile or tablet devices
16 Plus500 Ltd. 2021 Annual Report
PLUS500S PROPRIETARY
TECHNOLOGY
Our Technology
Our marketing technology efficiently posi-
tions our online marketing campaigns at
an attractive return-on-investment. The
marketing technology includes artificial
intelligence characteristics and its optimi-
sation process is made thanks to its big
data capabilities.
Once a customer has decided indepen-
dently to open an account on our platforms,
the operational element of our technology
is initiated.
At that point, customers go through a strin-
gent, rigorous verification and on-boarding
process, in accordance with the applicable
regulation, supported by 24/7 localised
customer care and a best-in-class payment
processing service, utilising a range of pos-
sible payment methods for our customers.
This is all achieved “behind the scenes”,
ensuring the customer experience remains
efficient and seamless.
Once on-boarded, the next stage of the
customer journey is the on-going product
experience, including a range of educa-
tional and training tools, which is being
continuously updated and upgraded,
through new features, new analysis tools,
new products and new financial instru-
ments. All of these dynamics ensure that
we can drive customer retention and value
over time.
Our proprietary technology stack supports our
customers in every step of their journey with us:
1 2 3
Marketing Operations Product
Agile
Our market-leading technology enables us to
respond with agility to customer requirements
Marketing Operations
Marketing
technology
On-boardingVerification
Payment
processing
Customer
care
On-going
product
usage
Product
upgrades and
improvements
Further
products
added
Product
1 2 3
17
Governance Financial statementsStrategic report
Plus500 Ltd. 2021 Annual Report
This customer journey is supported and
secured by a robust systems infrastructure,
with a powerful CRM platform, cyber secu-
rity and anti-fraud protection features and
a robust risk management framework.
These elements are a crucial part of our
wholly owned and managed technology
platform. Also, it is important to note that
we have scalable and reliable system archi-
tecture and platforms capabilities which
cater for our customers’ trading activities.
Supported by a robust systems infrastructure:
Systems infrastructure
Robust system
architecture
Cyber
security
CRM
platform
Risk
management
Anti-fraud
management
In-house, tailored technological solutions, equivalent to market-leading SaaS and platform offerings
18 Plus500 Ltd. 2021 Annual Report
Plus500 technology developments during FY 2021
There were a number of important developments made during
the year across each element of Plus500’s proprietary technol-
ogy stack.
Marketing
Plus500 continues to invest in targeted and efficient marketing
technology initiatives, including big data and artificial intelligence
(AI) technologies, as well as data analytics. Plus500 continued
to invest in these initiatives during FY 2021, to drive customer
acquisition, activation, retention and long-term monetisation. In
particular, the Group now has a base of over 22 million registered
customers, to which such initiatives are being targeted, with the
aim of activating and re-activating the customers who are not
current Active Customers.
Such initiatives included multiple customer notification strategies
and a new premium account for customers, including features
such as professional trading webinars, weekly analysis emails
and additional tools.
Through such initiatives, the Groups unique and wholly-owned
marketing technology remains a fundamental driver to the pros-
pects and performance of the Group, driving customer retention
and cohort value over the long-term.
Operations
The Group’s technology powers its operations, with a consistent
focus on cutting-edge customer service, customer on-boarding,
payment processing and fraud management. During FY 2021,
the operations team implemented additional technologies to
enable new payment methods and developed additional tools
to support product launches and further improvements in cus-
tomer service.
These actions helped to improve customer engagement, drive
internal efficiency, support the Group’s focus on people excellence
and provided an on-going operational platform for future growth.
Product
During FY 2021, Plus500 expanded its range of proprietary trad-
ing solutions into new markets, new platforms and new products.
‘Plus500 Invest’ is now available as a fully mobile-compatible iOS,
Web App and Android product, with a user interface consistent with
the existing trading experience on Plus500’s core product offering,
and a wide range of financial instruments for customers to trade.
This ensures that ‘Plus500 Invest’ has an appropriate and attrac-
tive pricing structure, with advanced charting and analysis tools.
Systems architecture
The Company continued to invest in its systems architecture
during the year, to support customer requirements. The imple-
mentation of Google Cloud Services provides further flexibility,
security and scale to the platform, additional server capacity
and redundancy, as well as enhanced data analysis, data pro-
cessing and business intelligence capabilities.
The strength of the Company’s IT infrastructure has ensured
that the core platform has consistently delivered the capacity
to support significant volumes, including the multiple volume
spikes which have rapidly, and sometimes instantly, arisen on
demand in recent years.
Our Technology continued
A multi-layered and multi-channel marketing approach, driven by Plus500 technologies
Paid search Organic searchMedia partners Content marketing PR, brand, sponsorships
Artificial Intelligence (AI) Big data Data analytics
DRIVEN BY OUR SOPHISTICATED PROPRIETARY MARKETING TECHNOLOGIES
Partnerships with
leading financial
websites and
portals
Alongside
paid search
campaigns
Technology-
driven educational,
training and
news updates
Brand recognition
through targeted
PR campaigns
and leading sports
sponsorships
Performance
marketing, supported
by major global
technology partners,
such asGoogle
19
Governance Financial statementsStrategic report
Plus500 Ltd. 2021 Annual Report
Key market trends in FY 2021 and Plus500’s market position
Market volatility across global markets reduced during FY 2021,
compared to the prior year, but remained relatively high, compared
to pre-pandemic levels. This ensured continued trading oppor-
tunities for customers, evidenced by the level of usage on
Plus500’s CFD platform, with over 57 million customer trades
being executed in FY 2021.
Continued automation and digitalisation across the global trad-
ing industry drove further accessibility to, and popularity of,
online channels by customers. To illustrate this, over 83% of the
Group’s CFD-related revenue being generated from mobile or
tablet devices with over 79% of CFD-related customer trades
taking place on mobile or tablet devices in FY 2021.
These factors supported a continued expansion in size of the
addressable global trading market, across geographies, product
types and asset classes.
Regulatory scrutiny continued, ensuring on-going customer
protection and creating barriers to entry for smaller, non-com-
pliant new operators. This ensured a highly compliant and high
quality service was delivered for customers across the industry
as a whole.
1. By total number of customer relationships. Investment Trends 2021
Germany Leverage Trading Report.
2. By total number of customer relationships. Investment Trends 2021
Spain Leverage Trading Report.
3. Year on year active trader numbers. Investment Trends 2021 UK
Leverage Trading Report.
4. Investment Trends 2021 Australia Leverage Trading Report.
5. Investment Trends 2021 Singapore Leverage Trading Report.
6. Google Play as at 2 February 2022.
7. App Annie as at 20 December 2021.
10m
+
Plus500 app installs
on Google Play
6
In this market environment, Plus500, supported by its techno-
logical capabilities and its committed and skilled workforce,
remained well positioned to support its customers. This is high-
lighted by the Group maintaining its market-leading positions in
key strategic markets, including Germany
1
and Spain
2
, its rank-
ing as the fastest-growing trading platform in the UK
3
, and as
the most chosen CFD platform for its Mobile App in Australia
4
and in Singapore
5
. In addition, the Plus500 app has now achieved
over 10 million installs on Google Play
6
and achieved a “Top 100
finance apps” ranking in 36 countries on Google Play and in 35
countries on the Apple Store
7
.
20 Plus500 Ltd. 2021 Annual Report
DELIVERING
ON OUR PURPOSE
Our Purpose, Strategy and Key Differentiators
1
Plus500 trading platforms available in
50+ countries
Shareholder returns of
$1.4 billion
since IPO in 2013
Our proprietary technology remains our fundamental
competitive advantage, enabling Plus500 to respond
with agility to customer requirements, fast-emerging
market developments and regulatory changes. It has
taken many years to develop this technology, enabling
Plus500 to build a long track record of innovation and
a market-leading technological capability.
We have built a long track record of financial perfor-
mance, with over 25% CAGR in revenue since the IPO
year, and an average EBITDA margin of approximately
57% in that time. We have remained debt free since the
business was established and have continued to be
highly cash generative since that time.
Our powerful
proprietary technology
2
Our long track record
Read more on pages 16 – 19 Read more on pages 38 – 40
Our purpose is to enable trusted and intuitive access to financial opportunities
for our customers, across a wide range of financial instruments, countries and
devices. This strengthens our position as a global multi-asset fintech group and
is supported by four key differentiators:
21
Governance Financial statementsStrategic report
Plus500 Ltd. 2021 Annual Report
3
Plus500 people
450+
at the end of FY 2021
Registered customers on the platforms
globally, since Plus500’s inception
22+ million
Our operating track record and technology development
are testament to the quality of our people. We have
fostered a high-performance organisational culture,
reflecting Israel’s technology-based and innovative envi-
ronment. This has been led by a highly skilled manage-
ment team, with specialist expertise and experience in
technology.
Our agile, customer-centric business model, with its
unique edge in attracting and retaining customers
through multiple channels, strong brand and reputation,
and continued focus on customer care and protection,
has ensured that we have consistently driven an attrac-
tive Return on Investment (“ROI”) over time and will
continue to do so.
Our leadership, people
and culture
4
Our agile
business model
Read more on pages 30 – 33 Read more on pages 24 – 25
Our strategic roadmap
These differentiators ensure that Plus500 is well positioned to
continue diversifying its revenue streams, product range and
geographic footprint, based on our strategic roadmap of:
Expanding our core product offering in new and existing markets;
Launching new trading and financial products; and
Deepening engagement with customers.
To access these opportunities, the Group will continue to invest
in future growth, through further organic investments and by
actively targeting additional acquisitions, as well as by activat-
ing potential strategic partnerships, to strengthen our position
as a global multi-asset fintech group.
22 Plus500 Ltd. 2021 Annual Report
Acquisitions of
Cunningham and CTS
During FY 2021, Plus500 executed the US acquisitions
of Cunningham Commodities LLC. (“Cunningham”), a
regulated Futures Commission Merchant, and Cun-
ningham Trading Systems LLC. (“CTS”), a technology
trading platform provider, which established the Group’s
position in the futures and options on futures markets.
Through these transactions, Plus500 immediately
expanded its geographic footprint and product offering
in the significantly growing, but under-penetrated, retail
trading market in futures and options on futures.
The integration of these acquisitions is underway, in
line with our strategic roadmap, with a number of R&D
recruitments during FY 2021 specifically focused on
leveraging Plus500’s best-in-class technology to opti-
mise the acquired businesses. Ultimately, this will help
to deliver market access to the millions of potential
customers looking for new trading opportunities and
ideas.
Plus500 aims to be a technology disruptor in this mar-
ket, where the competitive environment is fragmented,
the utilisation of technology platforms is relatively lim-
ited and the range of asset classes for customers to
access is becoming increasingly broad and accessible.
Consequently, by applying Plus500’s best-in-class tech-
nology and expertise, the Group is confident that it will
be able to offer accessible futures and options on futures
products to a mass retail audience, thereby delivering
on a major market opportunity.
LAUNCHING
NEW PRODUCTS
DELIVERING ON
OUR STRATEGY
Our Strategy in Action
23
Governance Financial statementsStrategic report
Plus500 Ltd. 2021 Annual Report
We believe that the global
futures market is a major
strategic opportunity for
Plus500, as we look to expand
in this significant potential
market, which is being driven by
substantial management focus
and continued investment in
technology and people.
David Zruia, Chief Executive Officer
24 Plus500 Ltd. 2021 Annual Report
Resources and relationships How we create and maximise value
Financial position
The Group has built a strong financial track
record, maintaining a debt-free balance sheet
since inception, with a lean and flexible cost
structure. Read more on page 38
Technology
Plus500 operates its robust and agile trading
platforms which are based on its proprietary
technology. Read more on page 16
Regulators
Continued compliance with appropriate global
regulatory standards. Read more on
page 28
Marketing Partnerships
Plus500 has marketing partnerships and
sponsorship agreements to support its
efforts in attracting customers and driving
brand awareness in strategic markets. Read
more on page 29
People
Our people are crucial in the on-going optimi-
sation and management of the Group’s tech-
nology platforms and its ability to attract and
retain customers. Read more on pages 30 – 33
Our robust and scalable business model cre-
ates value for our stakeholders
Responding to market trends…
Underpinned by
With a clear purpose and strategy
Market environment: volatility drives opportunities
for customers to trade
Comprehensive risk management
Proprietary risk management that incorporates
real-time functionality risk management systems
and trading threshold triggers to reduce risk
Sound governance
The Plus500 Board is comprised of a diversified
and highly experienced group of individuals with
extensive knowledge across a number of disciplines,
in particular financial services and technology
Our purpose is to enable trusted and intuitive access to finan-
cial opportunities for our customers, across a wide range of
financial instruments, countries and devices, to drive our con-
tinued progress as a global multi-asset fintech group.
Continued growth in popularity of trading: size of
the addressable market continues to grow
Further automation across the industry: greater
accessibility to digital channels by customers
On-going regulatory scrutiny: ensures continued
customer protection
AN AGILE, CUSTOMER-
CENTRIC BUSINESS
Our Business Model
25Plus500 Ltd. 2021 Annual Report
Governance Financial statementsStrategic report
Value created in FY 2021
EBITDA
$387.1m
Basic earnings per share
$3.06
Shareholder returns
$200.2m
Customer deposits
$2.1bn
Operating cash conversion
1
99%
Shareholders and investors
The Group has delivered attractive returns through ordinary
and special dividends as well as ordinary and special share
buybacks. Total returns in dividends and share buybacks
since IPO in 2013 amount to approximately $1.4 billion
People
Plus500 offers rewarding and interesting careers, with oppor-
tunities for our people to achieve long term development
and career progression
Marketing partners
The cooperation of the Company with its marketing partners
provides all parties with economic value and synergy
Regulators
The Group engages with regulators to ensure the integrity
of the industry remains robust, contributing to round table
discussions within the industry and holding regular dialogue
with global and regional regulators
Customers
Customers enjoy highly rated, robust and scalable, user-
friendly trading platforms, which are tailored for mobile usage.
Intuitive navigation and consistency minimises the learning
curve between devices and improves user experience
How we share value
1. Operating cash conversion: Cash generated from operations / EBITDA.
$3 87.1m
$515.9m
$192.3m
2019
2020
2021
2020
2019
2021
$718.7m
$872.5m
$354.5m
26 Plus500 Ltd. 2021 Annual Report
Key Performance Indicators
MEASURING OUR
PERFORMANCE
Revenue
$718.7m
in FY 2021
REVENUE
Read more on pages 38 – 40
What it is
The Group’s revenue is the income it generates through
Customer Income and Customer Trading Performance.
1
Why we measure it
Revenue is a measure of the Group’s ability to maxim-
ise the strength of its technology, representing the total
income generated from customer transactions in the
relevant financial period.
EBITDA
$387.1m
in FY 2021
EBITDA
Read more on pages 38 – 40
What it is
EBITDA is defined as earnings before interest, tax,
depreciation and amortisation.
Why we measure it
EBITDA is a measure of the Group’s profitability and
can be used to directly compare the Group’s profitabil-
ity to that of other companies and other sectors.
Our Key Performance Indicators (“KPIs”) can be used to bench-
mark the Groups performance and our ability to drive returns on
investment over time.
Financial KPIs
1 Customer Trading Performance – gains/losses on customers’
trading positions
27
Governance Financial statementsStrategic report
Plus500 Ltd. 2021 Annual Report
Non-financial KPIs
ARPU AUAC
What it is
ARPU is calculated by dividing the revenue by the num-
ber of Active Customers in the relevant period.
Why we measure it
This measure helps to provide an understanding of the
average revenue we are generating on a customer-by-
customer basis. This helps us to identify and optimise
our customer acquisition strategies to deliver an attrac-
tive return-on-investment over time.
What it is
AUAC shows the average cost of attracting a new cus-
tomer and is calculated by dividing our total marketing
expenses by the number of New Customers in the
relevant period.
Why we measure it
AUAC is a reflection of the marketing cost of recruiting
new customers in the relevant period.
What it is
Active Customers are customers who made at least
one trade using real money (rather than trading through
a demo account) on the trading platform in the relevant
period.
Why we measure it
This measure reflects the level of customer activity on
the trading platform during the relevant period. It is an
indicator of how successful the Group is in attracting
and retaining customers, with a view to delivering sus-
tainable revenue and profits.
What it is
New Customers are customers who have deposited
real money into their trading account for the first time.
Why we measure it
This metric tracks the number of new customers the
Group attracts on a year-on-year basis. This helps us
to understand the success of our technological capa-
bilities and effectiveness of marketing initiatives.
ACTIVE CUSTOMERS NEW CUSTOMERS
$1,764
$2,009
$1,775
2019
2020
2021
407,374
434,296
199,720
2019
2020
2021
196,336
294,728
91,388
2019
2020
2021
$877
$750
$1,046
2019
2020
2021
28 Plus500 Ltd. 2021 Annual Report
Customers
Why we engage
We aim to ensure that Plus500 continues
to provide a consistent, best-in-class ser-
vice to our customers and that we con-
tinue to listen to our customers about
their requirements and interests. This
approach helps Plus500 to retain existing
customers and attract new customers.
In addition, we aim to ensure our cus-
tomer care and protection is maintained,
through educational tools and risk man-
agement features.
How we engage
We engage with customers through an
omni-channel customer-centric approach.
We provide 24/7 customer support, which
is available in multiple languages across
a number of channels.
We also provide customers with a range
of educational and training tools to sup-
port them with their trading activities.
CFD customers are able to use our free
demo account on an unlimited basis,
through which they can try our service in
a risk-free environment.
In addition, we conduct customer surveys
to better understand their views on
Plus500’s service, so that we can con-
tinue to innovate and develop our product,
based on customer feedback.
Key focus areas
Consistent level of service delivery;
Continued 24/7 customer service avail-
ability;
Further expansion of range of educa-
tional and training tools;
Provision of negative balance protection
and other embedded risk management
features, to ensure customer care and
protection is maintained; and
On-going customer surveys to ensure
we remain cognisant of customer
requirements.
People
Why we engage
Organisational culture and employee well-
being are critical in ensuring that our
service is delivered to customers, through
the on-going development of our technol-
ogy by our people, on a consistent, long-
term basis. With this in mind, the Group
regards its talented and committed peo-
ple as its key asset to enable its technol-
ogy.
How we engage
The Group undertakes regular evaluation
processes for our people and provides
competitive reward packages to attract
and retain high quality people. We encour-
age our people to participate in training,
learning and development, and make
them aware of possible career progres-
sion opportunities within the Group.
We provide our people with a dynamic
work environment, with high quality office
facilities, including a number of new
offices opened during the year, and the
opportunity to engage in a number of
social activities and community engage-
ment programmes. In addition, we sup-
ported our people to work remotely
throughout the COVID-19 pandemic.
One of our Non-Executive Directors, Steve
Baldwin, is the workforce engagement
representative on the Board to provide a
channel through which our people can
raise their views directly to the Board,
informing the Board’s approach to sup-
porting improvements in organisational
culture.
Key focus areas
Consistent internal communication on
developments within the Group and
across our industry;
Continued opportunities for training,
learning, development and career pro-
gression; and
Continued communication of people
matters to the Board.
Regulators
Why we engage
Regulatory oversight is an integral part
of the Group’s business, as its regulated
subsidiaries retain operating licences and
are supervised by various regulators
around the world, to ensure that we are
offering our service within the appropriate
regulatory rules and guidelines. Regula-
tory compliance procedures are con-
stantly reviewed and enhanced, with a
culture of compliance embedded within
the business, including open and con-
structive communications with relevant
regulatory bodies.
How we engage
The Group communicates with regulators
on an on-going, constructive and open
basis and we participate in a number of
regulators’ co-ordination groups. In addi-
tion, we contribute to public consultations
issued by regulators on relevant industry
matters.
Key focus areas
Continued monitoring of and compli
-
ance with appropriate laws, global
regulatory standards and industry best
practices;
Rapid implementation of regulatory
changes, driven by our proprietary tech-
nology; and
On-going communication with, and sup-
port of, regulators in current and poten-
tial future regulatory jurisdictions.
ENGAGING WITH
OUR STAKEHOLDERS
Key Stakeholder Relationships
The Group aims to develop long-lasting
and valuable relationships with its key
stakeholders through open and consistent
engagement and communication, with a
view to ensuring their perspectives and
concerns are clearly understood by the
Board and fully incorporated into the
Board’s discussions and decision-making.
29
Governance Financial statementsStrategic report
Plus500 Ltd. 2021 Annual Report
Communities
Why we engage
Engagement with local communities is
crucial from social welfare and sustain-
ability perspectives and, with this in mind,
the Group continues to support its local
communities.
How we engage
The Group participates in a number of
projects to support and assist local com-
munities and charities. These include
on-going monetary contributions and the
provision of resources and equipment to
a number of charities, non-profit organisa-
tions, community centres and disadvan-
taged families in local communities.
The Group also maintains strategic part-
nerships and alliances with community
partners, including our on-going collabo-
ration with top tier academic institutions,
for example the Technion – Israel Institute
of Technology, through which we par-
ticipate in several innovation and entre-
preneurship initiatives.
Key focus areas
Continued financial donations;
On-going supply and provision of
resources and equipment;
Further employee engagement in local
community projects; and
Continued focus on strategic partner-
ships with top tier academic institutions.
Investors
Why we engage
Plus500 aims to provide fair, balanced
and understandable information to inves-
tors and shareholders, to ensure their
continued support of the Company. Main-
taining a close connection to its share
-
holders through clear and transparent
dialogue continues to be a major focus
for the Group. The Company continues
to seek ways in which to enhance its
relationship with investors.
How we engage
An open dialogue with investors is
achieved through meetings, results pres-
entations, conference attendance and
group meetings, such as the Annual Gen-
eral Meeting. In addition, the Company
produces a variety of investor-focused
material, including annual reports, news
published on the Regulatory News Service
and investor presentations. These are
available on a recently refreshed and
updated dedicated Investor Relations
website.
Key focus areas
On-going transparent dialogue with
investors;
Open lines of communication for share-
holders;
Regular collection of investor feedback
and dissemination to the Board; and
Executive management participation in
investor-focused events and activities.
Marketing partners
Why we engage
Plus500 works with various marketing
partners, including sports sponsorship
partners, who support the Group with
various activities.
How we engage
We build strong partnerships with market-
ing partners through an open dialogue to
ensure we can develop long-term valu-
able relationships.
Our relationships with our marketing part-
ners include the on-going review and
monitoring of their performance levels,
to ensure that the Group is achieving qual-
ity and value from its partnerships. Ulti-
mately, this helps to build mutually
beneficial relationships with our market-
ing partners.
Key focus areas
On-going dialogue with our marketing
partners;
Continued fair treatment of marketing
partners in our dealings with them; and
Consistent focus on innovation and new
initiatives to help deliver enhanced
value from marketing partnerships.
Connected
We create an open dialogue with our stakeholders
to ensure their perspectives and concerns are
clearly understood.
30 Plus500 Ltd. 2021 Annual Report
Our ESG Approach
ENVIRONMENTAL, SOCIAL
AND GOVERNANCE
Introduction
The Board established an ESG Committee in FY 2020 to oversee and
support the Group’s approach in this area, and this Committee’s report
for FY 2021, presented by its Chair, Daniel King, can be found on pages
71 – 73 of this Annual Report. The Committee is supported by an ESG
working group, comprising of the Company Secretary and Head of
Investor Relations, with on-going input from a specialist ESG consul-
tancy.
The Group remains committed to operating responsibly and sustain-
ably in all aspects of its business, carrying out a range of ESG initiatives
to deliver tangible value for our stakeholders. The Group’s core ESG
values are:
Creating long-term value for our stakeholders;
Putting our customers first by leading the industry in which we oper-
ate in and by delivering innovative and high quality products;
Maintaining a dynamic and creative work environment for our people
around the world, which promotes diversity and equal opportunity,
protects human rights and eliminates discrimination; and
Minimising any impact of the Group’s operations on the environment.
In FY 2021, the ESG Committee commissioned a materiality assess-
ment to identify the key ESG priorities and risk factors for the Group,
based on a series of detailed interviews with a number of key internal
and external stakeholders. The objective of this assessment was to
help establish a framework for the Group’s future approach in key ESG
areas and, ultimately, to increase the Group’s resilience over the long
term.
This assessment identified several ESG priority areas for Plus500.
These areas were: customer care and protection, organisational culture,
cyber security, systems infrastructure and leadership and governance.
This year’s ESG report covers the Group’s progress in each of these
areas in FY 2021, as well as other important related priority areas. In
addition, this report includes new information and data about the
Group’s approach to the potential environmental impact of its opera-
tions and incorporating the Group’s initial reporting in relation to the
Task Force on Climate-related Financial Disclosures (TCFD).
Plus500 continues to take steps to mitigate the risks associated with
each of these priority areas, supported by on-going engagement with
key stakeholders. The Key Stakeholder Relationships and Risk Manage-
ment Framework sections on pages 28 – 29 and 41 – 45 of this Annual
Report outline how the Group is mitigating these risks in more detail.
Leadership and governance
It is crucial for Plus500 to remain in compliance with applicable govern-
ance requirements, in particular ensuring the appropriate Board com-
position and diversity (including gender diversity), and maintaining a
remuneration policy for directors and executives which is aligned to
long-term shareholder interests.
In addition, the Board is cognisant that it must continue to attract and
retain high quality Board membership and Executive Management
leadership, to ensure the Group continues to deliver a consistently
strong operational performance and achieve its strategic objectives.
More details on the Board’s approach to governance, covering each of
these priority areas, can be found in the Governance section of this
Annual Report, on pages 54 – 58, with biographies of each Board
member on pages 52 – 53.
Customer care and protection
Customer care and protection, in particular ensuring customers remain
protected from, and well informed of, the risks of trading, remains a
critical priority for the Group, in line with regulatory requirements in this
area. This is not only a specific risk to Plus500, but also across the
entire industry.
Measures such as negative balance protection and maintenance mar-
gin protection on the Group’s CFD trading platform remain crucial in
ensuring customers are well protected, having been embedded in
Plus500’s technology since its inception.
In addition, a free demo account is available on an unlimited basis for
CFD platform customers, while sophisticated risk management tools
are provided free of charge for customers to manage leveraged expo-
sure, including measures such as stop losses.
In FY 2021, the Group continued to develop its range of educational
and training tools and features on its platforms, to help inform custom-
ers of the inherent potential risks involved in trading, as well as ensur-
ing risk warnings are prominent on its platforms and marketing
materials.
The Group continues to ensure compliance with global regulatory
standards in this area and remains well positioned for any potential
future regulatory changes. This is supported by the Group’s established
global regulatory network, which is managed by its regulated subsidi-
aries and overseen centrally on an on-going basis.
The Groups approach to ESG is aligned to its purpose of enabling trusted and in-
tuitive access to financial opportunities, supported by on-going engagement with
its customers and also with shareholders and potential investors, analysts, share-
holder advisory bodies, ESG ratings agencies, employees and other stakeholders.
31Plus500 Ltd. 2021 Annual Report
Governance Financial statementsStrategic report
Organisational culture
Organisational culture, with a focus on employee health, safety,
well-being, welfare and development, is another important priority
for the Group to drive long-term business resilience. The Group
aims to continue attracting and retaining high quality talent, which
ultimately ensures the delivery of a consistent level of high quality
products and services for customers.
Employee development
The Group’s head office is in Israel, a major global hub for technol
-
ogy and innovation, where there is a skilled and educated workforce
which is highly trained in all elements of technological development.
Plus500 has fostered an entrepreneurial and high-performance
organisational culture that reflects Israel’s technology-based envi-
ronment. The Group aims to replicate this cultural mindset in each
of its global operating subsidiaries, as has been the case historically.
This has created a working environment which empowers on-going
improvements in employee development, through training, learning
and career progression. This includes Group-subsidised training
programmes for employees to enhance their understanding of a
number of commercial areas, including technology and marketing.
The Group also runs a programme which involves a series of expert
lectures for employees to broaden their knowledge outside of their
day-to-day roles.
Furthermore, the Group carries out regular performance evaluation
programmes for all employees to help continue their development
and meet their career aspirations at Plus500.
The Group is committed to fair wages for all employees and ena-
bles them to participate in its success through competitive reward
packages, alongside share-related benefits that are linked to the
financial and operational performance of Plus500.
Employee health, safety and well-being
The Group is particularly dedicated to the health, safety and well-
being of its people and aims to continue to provide them with
optimal working conditions to support a healthy, safe and balanced
working environment, particularly throughout the challenging period
of the COVID-19 pandemic. During that time, the Group embraced
a hybrid working model, enabling flexible working, as well as provid-
ing employees with on-going access to COVID-19 test kits and
sanitary equipment.
In addition, the Group provided on-going guidance on well-being
issues and flexibility around childcare and family support, with
employees at the Groups headquarters and certain subsidiaries
continuing to be offered annual health and medical checks at a
local hospital.
Responsible
Plus500 remains committed to operating
responsibly and sustainably in all aspects
of its business, to help deliver tangible
valuefor our stakeholders
32 Plus500 Ltd. 2021 Annual Report
Employees at the Groups headquarters are encouraged to make use
of Plus500’s office facilities, resources and events, including organised
social activities, lectures, access to a private gym, yoga and wellness
classes, team retreats, a varied library, a fully equipped kitchen, meal
vouchers and other benefits. Furthermore, to help drive even greater
employee satisfaction, the Group provides gifts and merchandise to
employees at its headquarters to celebrate such events as public
holidays and employees’ birthdays and weddings. The Group also holds
an annual employee event in Israel with various departments arranging
regular “family days” and team events across its global operations.
The Group’s approach to equal opportunity, protecting human rights
and employee diversity
Plus500 is committed to maintaining high ethical standards and pro-
tecting human rights across its operations and supply chain. The
Company’s Human Rights and Modern Slavery Statement pursuant to
Section 54 of the UK Modern Slavery Act 2015, can be found on the
Company’s website. In FY 2021, the Group continued to monitor and
track potential human rights and modern slavery issues, as part of its
overall compliance risk management programme. It was found that
there were no incidences of modern slavery or human rights abuses
across the Groups operations.
The Group is committed to equal opportunity in employment and to
creating, managing, valuing and promoting diversity and eliminating
discrimination in its workforce. The Group maintains an Equality, Diver-
sity and Inclusion Policy with respect to candidate selection processes,
hiring, promotion, compensation, training and assignment of respon-
sibilities, termination or any other aspect of the employment relation-
ship.
The Group is also committed to equality and fairness to all and does
not provide less favourable facilities or treatment on the grounds of
age, disability, gender reassignment, marriage and civil partnership,
pregnancy and maternity, race, ethnic origin, colour, nationality, national
origin, religion or belief, or gender and gender orientation, social back-
ground, political opinion, sensitive medical conditions or trade union
membership.
To this end, Plus500’s people come from diverse backgrounds and the
Group ensures that all employees, both prospective and current, are
given access to equal opportunities. All employees, whether they are
part-time, full-time or temporary, will be treated fairly and with respect.
The Group is committed to:
Creating an environment in which individual differences and the con-
tributions of all team members are recognised and valued;
Creating a working environment that promotes dignity and respect for
every person;
Not tolerating any form of intimidation, bullying or harassment, and
disciplining those that breach the policy;
Ensuring availability of training, development and progression oppor-
tunities for all of our people;
Promoting equality in the workplace;
Encouraging anyone who feels they have been subject to discrimina-
tion to raise their concerns and to take those concerns seriously;
Regularly reviewing employment practices and procedures so that
fairness is maintained at all times; and
Encouraging our people to treat everyone with dignity and respect.
The Equality, Diversity and Inclusion Policy is monitored and reviewed
annually by the Board, with the assistance of the Nomination Commit-
tee and the ESG Committee to ensure that equality and diversity is
continually promoted in the workplace.
The Group’s organisational culture and mindset has helped to drive
employee attraction and retention and has ultimately led to the Groups
innovation and technological excellence.
Our ESG Approach continued
213
(46%)
Male Female
248
(54%)
33
Governance Financial statementsStrategic report
Plus500 Ltd. 2021 Annual Report
Gender equality
The Group is committed to the progression of its talented women, with
female representation across the Group remaining relatively strong.
Plus500’s gender diversity statistics as at 31 December 2021 were as
follows:
FEMALE MALE TOTAL
Board 3 (38%) 5 (62%) 8
Senior management 12 (39%) 19 (61%) 31
All Employees 213 (46%) 248 (54%) 461
Senior management in the table above includes executive management
and the first layer of management below. During FY 2021, gender
diversity at Board level was improved further through the appointments
of Sigalia Heifetz as an Independent Non-Executive Director and Tami
Gottlieb as an Independent Non-Executive Director and External Direc-
tor. Also, as announced in March 2022, Prof. Varda Liberman was
appointed as an Independent Non-Executive Director.
Consequently, as at the date of this Annual Report, female representa-
tion on the Board comprised 44% (four female Directors out of nine
Directors). Furthermore, following the tenure of Daniel King finishing
in June 2022, as outlined in more detail on page 50 of the Governance
section of this Annual Report, female representation on the Board will
increase to 50% (four female Directors out of eight Board members).
These appointments not only continue to diversify the Board’s gender
composition, but also further expand the range of the Board’s expertise,
knowledge and experience. Plus500 believes that diversity across the
Board and the Group is an important element in maintaining com-
petitive advantage and effective governance, as well as mitigating the
risk of a “group think” culture.
GENDER EQUALITY:
ALL EMPLOYEES (%)
Read more on pages 60 – 63
More information on the Board’s Equality,
Diversity and Inclusion Policy can be found on
page 62 of this Annual Report. This policy can
also be found on the Company’s website
34 Plus500 Ltd. 2021 Annual Report
Information and data security
Ensuring that the Group’s technology remains highly secure and immune
from breaches of privacy, particularly around personal information and
data, is another key priority area.
Information and data security is managed through a dedicated and
specialist cyber security team, based at the Group’s headquarters and
reporting to the Group’s Chief Operating Officer, with ultimate oversight
from the Audit Committee of the Board. The Group’s IT infrastructure
production environment is hosted by a third party supplier, which is
certified under ISO/IEC 27001, ISO 14001, ISO 18001 and ISO 9001
compliance certifications.
The cyber security team manages a range of regular training pro-
grammes and activities to all Group personnel (including the Board) to
ensure consistent and robust management of cyber security risk and
to minimise any external threats to the Group’s platforms, systems and
data. As a result of these initiatives, there were no significant security
or data breaches across the Group’s platforms during FY 2021.
Systems infrastructure
Maintaining a robust systems infrastructure, with embedded risk man-
agement features and in-built redundancy, remains crucial to ensure
that Plus500 customers receive a consistent level of service. This is
supported by continued investment by the Group in the development
of its technology.
The Company continued to invest in its systems architecture during
FY 2021, to support customer requirements. The implementation of
Google Cloud Services provides further flexibility, security and scale to
the platforms, additional server capacity and redundancy, as well as
enhanced data analysis, data processing and business intelligence
capabilities. This supports the Company’s main data centres, which
host its trading platforms and major network equipment.
The strength of the Company’s IT infrastructure has ensured that the
core platform has consistently delivered the capacity to support sig-
nificant volumes, including the multiple volume spikes which have
rapidly, and sometimes instantly, arisen on demand in recent years.
Anti-bribery and corruption
As a company listed in the UK, Plus500 is subject to the UK Bribery
Act 2010 and, as an Israeli-incorporated company, it is also subject to
anti-bribery and anti-corruption regulation under applicable Israeli law.
Plus500 operates a zero tolerance approach to bribery and corruption.
The Company’s Anti-Bribery Policy ensures it conducts all business in
an honest and ethical manner whilst acting professionally and fairly
with integrity in business dealings and relationships.
This policy applies to all our people, at all levels and grades, as well as
consultants, contractors, trainees, seconded staff, homeworkers,
casual workers and agency staff, volunteers, interns, agents, sponsors,
or any other person associated with us, or any subsidiaries or their
employees, wherever located. This policy covers:
Bribes;
Gifts, hospitality and expenses;
Facilitation payments;
Third party suppliers or agents;
Client entertainment and benefits;
Lobbying expenditures;
Political contributions; and
Charitable contributions.
The prevention, detection and reporting of bribery and other forms of
corruption are the responsibility of all employees of the Group. All
individuals are required to avoid any activity that might lead to, or sug-
gest, a breach of this policy and to raise any concern, should they have
any, in this regard to the Company Secretary, who shall keep these
concerns strictly confidential. Internal control systems and procedures
are subject to regular audits to provide assurance that they are effec-
tive in countering bribery and corruption.
Training on the Anti-Bribery Policy forms part of the introduction process
for all of the Group’s new recruits. All of the Group’s employees receive
regular, relevant training on how to implement and adhere to all aspects
of the policy and are asked to formally confirm compliance with the
policy on an annual basis.
Our ESG Approach continued
35
Governance Financial statementsStrategic report
Plus500 Ltd. 2021 Annual Report
This Anti-Bribery Policy and its implementation is reviewed on a regu-
lar basis, and annually at Board level, to ensure that Plus500 conducts
all of its business in an honest and ethical manner.
Plus500 prohibits donations, whether in cash or kind, in support of any
political parties or candidates. In addition, to avoid criminal offence
and to protect the Company’s reputation, it is important that the Com-
pany does not become involved with third party criminal activities. To
this end, the Company continues to ensure that it does not receive
funds relating to criminal activities which could be associated with
money laundering (the activity of taking the proceeds of criminal activ-
ity, and disguising the origin, identity and destination of this illicit money
through a series of transactions).
Community engagement
The Group encourages its people to get involved and contribute to their
local communities. Workforce social initiatives are supported by
Plus500’s Donations Committee comprised of workforce volunteers,
which oversees the planning and performance of relevant activities,
with meetings occurring on a quarterly basis.
During FY 2021, supervised by the Group’s Donations Committee, the
Group donated approximately $80,000 to various community projects
and Non-Profit organisations in Israel, including a youth support pro-
gramme and a number of education support and enrichment pro-
grammes for deprived and vulnerable children in local communities.
In addition, the Group donated IT equipment to various charities and
local community initiatives.
Plus500 maintains strategic partnerships and alliances with commu-
nity partners, such as the on-going collaboration with top tier academic
institutions like the Technion – Israel Institute of Technology, participat-
ing in innovation and entrepreneurship initiatives.
The Group aims to carry out new employee-volunteer community ini-
tiatives in the local community going forward, many of which were put
on hold during the COVID-19 pandemic.
Impact on the environment
As a technology-based business, Plus500 does not carry out any
industrial activity, is not involved in anything which would emit envi-
ronmentally harmful substances and has a relatively low environmen-
tal impact. However, the Group is committed to managing its
environmental impact, which results from the energy usage relating to
the maintenance of the Group’s IT infrastructure and the operation of
its network of offices around the world. Consequently, the Group aims
to ensure that it conducts appropriate and necessary actions to mini-
mise the impact of its infrastructure and operations on the environment,
with commitments to:
Protect the environment;
Reduce waste as well as water, energy, and resource use;
Monitor the Groups environmental performance; and
Provide environmental training for employees.
36 Plus500 Ltd. 2021 Annual Report
FY21 FY20
UK
GLOBAL
(EXCL. UK)
GROUP
TOTAL UK
GLOBAL
(EXCL. UK)
GROUP
TOTAL
Total Group energy consumption (kWh) 39,706 535,670 575,376 21,539 418,973 440,512
FY21 FY20
UK
GLOBAL
(EXCL .UK)
GROUP
TOTAL UK
GLOBAL
(EXCL .UK)
GROUP
TOTAL
Total Scope 1 (tCO2e) 0 0 0 0 0 0
Total Scope 2 (tCO2e) 7.6 227.5 235.1 4.1 182.8 186.9
Total tCO2e 7.6 227.5 235.1 4.1 182.8 186.9
Intensity measure (Group turnover $’m) 718.7 872.5
GHG Emissions Intensity ratio (per Group turnover $’m) 0.33 0.21
Emissions reporting, targets and approach to emissions reduction
Supported by a number of initiatives being carried out by the Group to
deliver on these commitments, and thereby addressing Plus500’s
potential impact on climate change, the Group has set a target of being
carbon negative and net zero for Scope 1 and Scope 2 emissions by
2030 or earlier.
The tables below outline the Group’s energy and emissions output over
the last two years, particularly in relation to Scope 2 emissions, which
have been calculated using a location-based calculation method based
on the Greenhouse Gas Protocol (the Group does not emit any Scope1
emissions, given the nature of its business):
The two factors within the Groups business with the most significant
potential environmental impact, in relation to emissions, are:
The maintenance of Plus500’s technology infrastructure, in particular
the management of the various data centres and servers that are
owned or leased by the Group around the world; and
The Group’s global office network.
In FY 2021, electricity consumption and expenditure increased due to
less remote working compared to the prior year, certain subsidiaries
moving to larger offices to accommodate growth and the additions of
Cunningham and CTS in the US, which were acquired in July 2021, and
a new office in Tel Aviv.
The Group’s commitment to become carbon negative and net zero for
Scope 1 and Scope 2 emissions by 2030 will be supported by a number
of activities. In particular, the Group regularly looks for opportunities
to improve the efficiency and performance of its servers and third party
data centres, including upgrading their hardware and software on a
regular basis. In addition, the Group will continue to investigate oppor-
tunities to manage and operate more services through Google Cloud
and other remote platforms, thereby optimising the utilisation of ter-
restrial infrastructure and reducing electricity usage.
Energy efficiency has been optimised in recent years as a result of a
greater level of flexible working, compared to pre-pandemic levels, and
through the utilisation of video-conferencing facilities which has reduced
the requirement for employee travel. The Group is investigating ways
to measure its Scope 3 emissions and, when finalised, the Group will
report on these Scope 3 emissions, including them in future disclosure
and, potentially, incorporating them into the Group’s emissions targets.
The Company is also taking steps to diversify its investments within
the sustainability eco-system. For example, during FY 2021, Plus500
worked with a key relationship bank to re-classify a portion of its fixed
bank deposits as “Green Deposits”, which the bank uses to invest in
areas such as energy-efficiency activities and renewable energy projects.
The Group has adopted an Environmental Policy, which can be found
on the Company’s website.
Recommendations of the Task Force on Climate-related Financial
Disclosures
The Group recognises the significance of climate change for all busi-
nesses and therefore welcomes and supports the recommendations
of the TCFD for more consistent disclosure on climate-related financial
risk disclosures by companies.
During FY 2021, the Group carried out a gap analysis and peer group
analysis, to review, amongst other elements, the Group’s current climate-
related disclosure and to better understand best practice reporting on
TCFD and climate-related disclosures across the UK-listed peer group
and US-listed fintech space. The Group will continue to be consistent
with, and in compliance with, TCFD recommendations in its disclosures.
Supported by the analyses carried out in FY 2021, Plus500’s progress
against the TCFD recommendations is provided on the following page,
together with our future plans.
Our ESG Approach continued
37Plus500 Ltd. 2021 Annual Report
Governance Financial statementsStrategic report
Governance
Current approach:
The Board oversees all aspects of ESG, including climate-related
risks and opportunities for the Group;
The Board has established an ESG Committee, chaired by Daniel
King, (see page 72 for details of the composition of the Commit-
tee) to monitor on progress against the Group’s ESG approach
and priority areas, and to externally report these elements, includ-
ing climate-related risks and opportunities. The ESG Committee
receives input from executive management and is supported by
the Group’s ESG working group, which comprises the Company
Secretary and Head of Investor Relations, with on-going input
from a specialist ESG consultancy;
The ESG Committee reviews ESG-related risks, including climate-
related risks;
The ESG Committee provides regular updates to the Board on all
of these elements;
The ESG Committee met four times during FY 2021 and regu-
larly reported back to the Board during the year; and
The external reporting of Scope 1 and Scope 2 emissions target
is now part of the Group’s annual reporting.
Future plans:
On-going review and monitoring of the implementation of the
Group’s approach to ESG, including any potential climate-related
impact, by the ESG Committee and executive management; and
Continued review of the Groups ESG reporting and disclosure,
including any updates to the Group’s environmental targets,
by the ESG Committee, in line with best practice and the latest
regulations.
Strategy
Current approach:
In delivering on the Group’s purpose to enable trusted and intuitive
access to financial opportunities, Plus500 is committed to man-
aging its environmental impact, which results from the energy
usage relating to the maintenance of the Groups IT infrastructure
and the operation of its network of offices around the world; and
The Group aims to ensure that it conducts appropriate and neces-
sary actions to minimise the impact of its infrastructure and
operations on the environment, including upgrading hardware to
improve efficiency and performance. During the year, the Com-
pany worked with a key financial institution to re-classify a portion
of its fixed short-term bank deposits as “Green Deposits”, which
the financial institution uses to invest in areas such as energy-
efficiency activities and renewable energy projects.
Future plans:
The Group will continue assessing how climate-related risks and
opportunities impact both the business and its purpose of enabling
trusted and intuitive access to financial opportunities, as well as
its strategic and operational approach to delivering on this purpose;
The Group will continue to identify climate-related risks through
regular risk management processes, overseen by the ESG Com-
mittee;
In FY 2022, the ESG Committee is aiming to conduct an initial
scenario analysis of the impact of climate change on the Group’s
purpose, strategy and future operational performance; and
The Group will continue to be committed to minimising the impact
of its operations on the environment by adopting responsible
environmental practices.
Risk management
Current approach:
The ESG Committee receives reports on ESG risks identified
through the Group’s risk management process. The ESG Com-
mittee determines the nature and potential impact of climate-
related risks and opportunities facing the Group in achieving its
purpose and strategic objectives;
The ESG Committee advises the Board on current and future
strategies regarding climate-related risks and opportunities; and
The ESG working group was established during FY 2021 to
support the ESG Committee in monitoring and reviewing ESG
risks and opportunities.
Future plans:
The ESG Committee will continue to identify, assess, manage and
prioritise climate-related risks and opportunities.
Metrics and targets
Current approach:
The Group has disclosed its Scope 1 and 2 emissions data, as
outlined on page 36, and will continue to do so on an annual basis;
Plus500 has set a target of being carbon negative and net zero
in its Scope 1 and 2 emissions by 2030 or earlier; and
Progress against these targets will be disclosed on an annual
basis.
Future plans:
The Group is investigating ways to collect, collate and report on
its Scope 3 emissions;
Once finalised, the Group will report its Scope 3 emissions going
forward, thereby expanding its disclosure in this area; and
The Group is committed to regularly reviewing its climate-related
metrics, targets and progress against these targets and will update
its disclosure as and when appropriate.
The Group has reported above on the most relevant and appropri-
ate elements of TCFD for Plus500. Going forward, the Group will
continue to assess its climate-related risks, priorities and oppor-
tunities, to ensure that its reporting in relation to TCFD recom-
mendations continues to be consistent, and in compliance, with
these recommendations, and will evolve and develop over time.
38 Plus500 Ltd. 2021 Annual Report
The Group’s operational performance in FY 2021 translated into another
outstanding financial performance across all metrics during the year,
ahead of the Group’s pre-pandemic performance in FY 2019, highlight-
ing Plus500’s resilient technology and sustainable business model.
Revenue and EBITDA
The Group generated total revenue of $718.7m in FY 2021 (FY 2020:
$872.5m, FY 2019: $354.5m).
Customer Income, a key measure of the Group’s underlying performance,
was consistently strong throughout FY 2021 at $702.8m (FY 2020:
$997.5m, FY 2019: $382.4m).
Customer Trading Performance was $15.9m during FY 2021 (FY 2020:
$(125.0m), FY 2019: $(27.9m)). The Company continues to expect that
the contribution from Customer Trading Performance will be broadly
neutral over time.
Supported by the Group’s lean and flexible cost base, EBITDA for FY2021
was $387.1m (FY 2020: $515.9m, FY 2019: $192.3m). EBITDA margin
remained strong during FY 2021 at 54% (FY 2020: 59%, FY 2019: 54%).
Cost base
Costs remained well controlled and 72% of the Group’s costs were
variable (FY 2020: 80%, FY 2019: 71%), with the Group maintaining a
flexible cost base. The Groups variable costs remain positively correlated
to enhanced performance and higher volumes, including marketing
investment and payment processing expenses.
Marketing technological investment was $172.1m during FY 2021
(FY2020: $221.1m, FY 2019: $95.6m). This investment will continue
to be made to ensure that the Group is able to capture opportunities
to drive future anticipated attractive Return on Investment (“ROI”).
Financial and Business Review
WELL POSITIONED
FOR GROWTH
Revenue
$718.7m
(FY 2020: $872.5m)
EBITDA
$387.1m
(FY 2020: $515.9m)
Net profit
$310.6m
(FY 2020: $500.1m)
Operating Cash Conversion
99%
(FY 2020: 106%)
With solid financial
foundations, Plus500 is
well positioned to deliver
on its strategic growth
ambitions, through both
organic investments
and acquisitions.
Elad Even-Chen, Chief Financial Officer
39
Governance Financial statementsStrategic report
Plus500 Ltd. 2021 Annual Report
Total SG&A expenses were $334.1m during FY 2021 (FY 2020: $358.9m,
FY 2019: $164.4m), the major elements of which were the marketing
investment outlined above, processing costs of $40.8m (FY 2020:
$53.0m, FY 2019: $15.8m) and payroll and related expenses of $33.0m
(FY 2020: $26.0m, FY 2019: $22.6m).
AUAC was $877 in FY 2021 (FY 2020: $750, FY 2019: $1,046), with
on-going investment being made in strategic markets to attract high
value customers. Given the strength of the Group’s marketing technol-
ogy and Plus500’s long track record of delivering high returns on mar-
keting investment, the current investment cycle is expected to continue
delivering an attractive ROI.
The Group continues to expect that AUAC will rise steadily over time,
as the Group’s customer profile continues to shift to higher value
customers and as the Group invests in attracting customers to the
new trading products in its portfolio and targeting customers in stra-
tegic geographies.
Net financial income
Net financial income (expense) amounted to $1.8m in FY 2021 (FY2020:
$9.7m, FY 2019: $(0.8m)), predominantly due to foreign exchange and
translation differences, in addition to interest received related to fixed
deposits and tax rebates. A substantial proportion of the Group’s cash
is held in US dollars in order to provide a natural hedge, thereby reduc-
ing the impact of currency movements on financial expenses.
Corporate Tax
As well as being driven by the Group’s operational performance, net profit
and earnings per share were also supported by a reduction in the cor-
porate tax rate to 12% for Plus500 Ltd., from the full corporate tax rate
of 23% previously. This was due to the Company receiving approval from
the Israeli Tax Authority (ITA) recognising the Company as a “Preferred
Technological Enterprise” (PTE). In addition, the withholding tax rate
applicable for dividends in FY 2021 was reduced from 25% to 20%.
On 18 January 2022, the Company announced that this accreditation
had been successfully extended for FY 2022, FY 2023, FY2024, FY2025
and FY2026, with Plus500 Ltd.’s corporate tax rate for each of these
financial years, to be reduced from 23% to 12%, and the withholding
tax rate applicable for dividends to be reduced from 25% to 20%, sub-
ject to the Company complying with the conditions of the Law for the
Encouragement of Capital Investments.
Net profit and earnings per share
Net profit in FY 2021 was $310.6m (FY 2020: $500.1m, FY 2019: $151.7m)
and basic earnings per share was $3.06 (FY 2020: $4.71, FY 2019: $1.35).
Balance sheet and cash generation
As at the end of FY 2021, total assets were $822.8m (FY 2020: $620.2m,
FY 2019: $316.9m) with equity of $661.3m representing approximately
80% of the balance sheet.
The Group remains highly cash generative, supported by the relatively
low levels of capital expenditure as a result of its automation and
technological capabilities, with cash generated from operations during
the year of $383.0m (FY 2020: $546.6m, FY 2019: $170.1m) and 99%
operating cash conversion achieved (FY 2020: 106%, FY 2019: 88%).
During FY 2021, the Company completed several share buyback pro-
grammes totalling $64.9m. In addition, $144.9m in dividends were
declared and paid to shareholders during the year as interim, final and
special dividends.
The Group remains debt-free, as it has been since its inception, with
cash balances and cash equivalents at the end of FY 2021 of $749.5m
(FY 2020: $593.9m, FY 2019: $292.9m).
Presentation of currencies
The consolidated financial statements are presented in US dollars,
which is the Company’s functional and presentation currency. Foreign
currency transactions and balances in currencies different from the
US dollar are translated into the US dollar using the exchange rates
prevailing on the dates of the transactions or at the balance sheet date.
Business development
The Group made excellent progress, from a business development
perspective, during the year in pursuing a range of potential growth
opportunities. Major achievements included the due diligence, nego-
tiations and completion of the Cunningham and CTS acquisitions in
the US, as well as obtaining a new regulatory licence in Estonia, granted
on 7 February 2022, supported by the establishment of a new local
subsidiary.
In March 2022, following a lengthy assessment of the market oppor-
tunity in Japan, the Company completed an acquisition of a local firm
regulated by Japan’s Financial Services Agency as a Type 1 Financial
Instruments Business Operator. This represents a major growth oppor-
tunity for Plus500, through an immediate presence in the substantial
retail trading market in Japan.
In addition, the business development team made great progress in
furthering a number of other growth initiatives, including advancing
the Group’s position with a number of potential other regulatory licence
applications and acquisition targets. The team continues to explore a
range of opportunities to support the Group in its growth ambitions,
including investigating potential new products and market opportuni-
ties.
Shareholder returns
The Company’s shareholder return policy is to return at least 50% of
net profits to shareholders through dividends and share buyback pro-
grammes, with at least 50% of this distribution being made by way of
dividends. For FY 2021 and in previous years, this shareholder return
policy has been based on a 23% corporate tax rate, for both interim
and final dividends. In addition, the Board has considered paying spe-
cial dividends and executing special share buyback programmes at
year end.
The Board will review the basis of this policy for future shareholder
returns, in light of the successful extension of Plus500 Ltd.s status as
a PTE, as outlined above, and the consequent reduction in its corporate
tax rate from 23% to 12% for each financial year up to and including
FY 2026, subject to the Company complying with the conditions of the
Law for the Encouragement of Capital Investments.
40 Plus500 Ltd. 2021 Annual Report
The Group actively seeks to comply with both the spirit and
the letter of all relevant taxation laws and regulations where
it operates, and it is committed to a transparent and open
approach to reporting on tax. The Groups policy is to file all
tax returns on time, and to pay tax as it falls due.
The Group has a low risk tolerance for uncertain tax positions
in the jurisdictions in which it operates and does not under-
take any aggressive or unreasonable tax planning schemes
for the purpose of tax avoidance, and broadly aim to align
tax payments to revenue generation. The Group does not
knowingly help others avoid their tax obligations.
During FY 2020, Plus500 Ltd. became one of the first com-
panies to receive approval from both the Israeli Tax Author-
ity and the Israeli Innovation Authority under the new tax
regime in Israel, recognising the Company as a “Preferred
Technological Enterprise” and as “an enterprise which pro-
motes innovation”.
Consequently, the Plus500 Ltd. Corporate Tax rate for the
financial years 2017, 2018 and 2019 was reduced from 24%,
23% and 23% in each respective year to 12% in each of these
years. This updated Corporate Tax rate of 12% was also
applicable for FY 2020 and FY 2021 and the Withholding
Tax rate applicable for dividends was reduced from 25% to
20% for both financial years.
On 18 January 2022, the Company announced that this
accreditation had been successfully extended for FY 2022,
FY 2023, FY 2024, FY 2025 and FY 2026, with Plus500 Ltd.s
Corporate Tax rate for each of these financial years, to be
reduced from 23% to 12%, and the Withholding Tax rate
applicable for dividends to be reduced from 25% to 20%,
subject to the Company complying with the conditions of
the Law for the Encouragement of Capital Investments.
All intra-group transactions are required to be priced on an
arm’s length basis in accordance with the Group’s internal
transfer pricing policies which reflect internationally accepted
transfer pricing standards and local tax laws, approved by
leading international accounting firms as well.
Taxation is a regular agenda item for the Audit Committee,
which meets at least four times a year, and reports to the
Board.
Tax compliance risks are managed through the Group’s
Governance Framework, overseen by its Audit Committee,
and supported by the Chief Financial Officer.
The Board has declared on 15 February 2022 a total distribution of
$115.0m in relation to FY 2021, which comprises a distribution of final
and special dividends and new share buyback programmes, including
a special buyback programme. This makes a total dividend for the year
of $120.0m, representing $1.1916 per share (total dividend for FY 2020:
$1.7823 per share). The total dividend includes a final dividend for
FY2021 of $37.8m, representing $0.3777 per share (final dividend
FY2020: $0.5422 per share), a special dividend for FY 2021 of $22.2m,
representing $0.2218 per share (special dividend FY 2020: $0.2870 per
share) and an interim dividend of $60.0m. The interim dividend was
distributed to shareholders in November 2021 and the final and special
dividends had an ex-dividend date of 24 February 2022, with a record
date of 25 February 2022, and a payment date of 11 July 2022.
During FY 2021, the Company executed its existing share buyback
programmes, with 3,406,211 ordinary shares purchased during the
year, amounting to a total of $64.9m, at an average share price of £13.9,
including $22.4m in H2 2021.
In addition, the Board initiated a new share buyback programme in
FY2022 to acquire up to $55.0m of the Company’s shares. This includes
a new share buyback programme of $25.2m and a special share buy-
back programme of $29.8m.
The purpose of the new programmes is to further emphasise the Board’s
confidence in the prospects of Plus500 and reflects the robust financial
position of the Group, as highlighted by the Groups operational and
financial performance in FY 2021.
The special dividend and the special share buyback programme are
directly related to the benefits of the change in tax rate from the Israeli
statutory rate of 23% to 12%, following the Company’s successful
extension of its PTE accreditation.
Elad Even-Chen
Chief Financial Officer
22 March 2022
Group Tax Policy
Financial and Business Review continued
41
Governance Financial statementsStrategic report
Plus500 Ltd. 2021 Annual Report
Assessing and managing our risks
The Group maintains a robust, customer-centric approach to the man
-
agement and control of risks, which is fully embedded within the Group’s
technology and its day-to-day operating procedures.
Furthermore, the Group has a comprehensive risk mitigation plan, which
helps to control exposures and provide robust solutions. These proce-
dures comprise a range of measures including corporate policies,
operating rules, systematic reporting, external audits, internal audits,
self-assessment and continuous monitoring by the Regulatory & Risk
Committee, the Board and executive management.
Risk governance framework
The financial, market and regulatory environments in which Plus500
operates inherently expose it to a number of strategic, financial, oper-
ational and ESG-related risks. The Group recognises the importance
of understanding and managing these risks and has determined levels
of risk that it believes are efficient. Policies and procedures have been
developed within a robust risk management framework that attempts
to minimise various risks, including market risk.
To this end, the Group aims to ensure its risk exposures are aligned with
its risk appetite across its product portfolio. This is supported by real-time
monitoring technology which is embedded in the Group’s platforms. The
Group is currently investigating and testing a more holistic, automated
hedging capability and will provide information on this approach, if and
when it is implemented.
This overall approach aligns the Group’s interests with its customers,
with a particular focus on customer protection and customer experi-
ence, helping to deliver a more stable revenue stream over time, given
the consequently lower level of top line volatility. As evidence of this,
Group revenue represents around 98% of Customer Income that has
been generated since Plus500’s IPO in 2013. The Group continues to
expect that revenue contribution from Customer Trading Performance
will be broadly neutral over time.
Plus500 has a low customer concentration and therefore does not rely
on trading activity from a small number of very large customers – the
largest customer in FY 2021 contributed less than 1% of total Group
revenue.
Plus500 monitors trading levels and exposure limits (for example by
customer, instrument and asset class), and credit risk is limited by
having all customers accounts pre-funded. The Group also offers
negative balance protection and a margin close-out policy to all of its
CFD customers on a global basis.
Governance
The role of the Board
The Board is ultimately responsible for the risk strategy, having devel-
oped a Risk Governance Framework, which is regularly reviewed and
assessed by the Board, particularly with regards to current and emerg-
ing risks.
The Board believes the robust, technology-driven risk management
systems of the Group are a key competitive strength and an important
factor in its revenue generation. The implementation of the risk strategy
is delegated to management under the more detailed supervision of
the Regulatory & Risk Committee.
The role of the Regulatory & Risk Committee
The Regulatory & Risk Committee receives updates from management
on risk, compliance and regulatory issues and reviews the related
internal systems.
The Regulatory & Risk Committee is responsible for reviewing relation-
ships with the regulatory authorities and reviewing the adequacy and
quality of the Group’s systems and procedures for compliance with
regulatory requirements where the Group is regulated and in other
jurisdictions where the Group has a significant market presence. The
Regulatory & Risk Committee also has responsibility for reviewing the
Group’s most significant risks to the achievement of strategic objec-
tives and reviewing the Group’s risk policy.
Lines of defence
Within the Risk Governance Framework, three lines of defence are
created through:
Front-line risk management processes
Regulatory compliance
Independent assurance provided by internal audit
First line of defence
The first line of defence consists of front-line risk management pro-
cesses operated by management within the day-to-day trading activi-
ties of the Group’s business.
There are three elements to the management of day-to-day trading risk:
a. Financial Risk Limitation Policies
The Group has developed proprietary risk management systems
that incorporate various real-time financial risk limits.
b. Trading Limits
i. Customer limits
Monetary limits are placed on a customer’s:
(a) Exposure to any single instrument;
(b) Aggregate open positions as a whole; and
(c) Aggregate deposit amounts.
Customer limits are determined with reference to, amongst other
things, a customer’s credit score, trading history, location and other
due diligence results.
Risk Management Framework
A RIGOROUS RISK
FRAMEWORK
42 Plus500 Ltd. 2021 Annual Report
ii. Group limits
Monetary limits are also placed on the Groups exposure to indi-
vidual instruments. These limits are set according to, amongst other
things, the asset class, the size, the liquidity and the beta (volatility)
of the underlying instrument. In each case, when these limits are
reached on the CFD trading platform, it automatically ceases to
accept trades from the relevant individual or on the underlying
instrument until such time as exposure levels fall below the relevant
threshold(s) or such threshold(s) are reviewed and amended.
c. Hedging
To further manage risk, the Group has a hedging approach in place,
including targeted hedging in certain circumstances. This approach
would, in extremis, mitigate exposure of the Group as a whole beyond
certain thresholds.
Second line of defence
A strong compliance function is in place in all of the Groups regulated
subsidiaries. The Board continues to develop the Group’s compliance
policies in line with each of the regulatory environments in which the
Group’s offering is available.
Third line of defence
The third line of defence, independent assurance, is provided by inter-
nal audit.
The role of the internal auditor is to examine, among other things, the
Company’s compliance with applicable law and orderly business proce-
dures. In accordance with the Israeli Companies Law 5759-1999 (the
“Companies Law”), the internal auditor is appointed by the Board on the
recommendation of the Audit Committee, which also oversees the inter-
nal auditor’s work plan, monitors its activities and assesses its perfor-
mance. Pursuant to the Companies Law, the internal auditor may be an
employee of the Company but may not be an interested party or office
holder, or a relative of any interested party or office holder and may not
be a member of the Company’s external auditor or its representative.
In January 2022, following receipt of recommendation from the Audit
Committee, the Board appointed E&Y as the Company’s new internal
auditor, replacing Brightman Almagor Zohar & Co. (Deloitte Israel), a
member firm of Deloitte Touche Tohmatsu Limited, which was the
Company’s internal auditor in FY 2021.
Compliance with applicable regulations is also provided by local advi-
sors in the main territories that the Group operates in, and advice on
the regulatory regime is considered when planning new licence applica-
tions or sourcing acquisitions.
Internal controls
The Board has overall responsibility for the Group’s systems of internal
control and for monitoring their effectiveness. Although no system of
internal control can provide absolute assurance against material mis-
statement or loss, the Group’s systems are designed to provide the
Board with reasonable assurance that issues are identified on a timely
basis and dealt with appropriately.
The Group’s key internal financial control procedures include:
A review by the Board of actual results compared with budget and
forecasts;
Reviews by the Board of year-end forecasts;
The establishment of procedures for acquisitions, capital expenditure
and expenditure incurred in the ordinary course of business;
The appraisal and approval of proposed acquisitions outside of the
ordinary course of business by the Board;
The detailed budgeting and monitoring of costs incurred in the devel-
opment of new products;
A review of day-to-day management controls and test of operating
effectiveness of key controls;
An annual review of the internal controls system;
A regular review of risk limits, with a view to conducting targeted hedg
-
ing to reduce market risk, as and when appropriate;
The reporting to, and review by, the Board on changes in legislation,
regulatory requirements and practices within the sector, accounting
and regulatory and legal developments pertinent to the Group; and
The appointment of experienced and suitably qualified staff to take
responsibility for key business functions to ensure maintenance of
high standards of performance.
Risk assessment and review
The Board confirms that it has completed a robust assessment of the
Company’s principal and emerging risks. The Board continues to assess
emerging risks but has not identified any emerging risks that were not
already captured as principal risks through the Group’s comprehensive
risk assessment process, carried out in FY 2019, in accordance with
Provision 28 of the UK Corporate Governance Code 2018 (the “Code”).
This process will again be carried out in FY 2022. Principal risks are
considered those that would threaten its business model, future per-
formance, solvency or liquidity. These are outlined below and further
details of financial risks and their management are set out in note 25
to the Consolidated Financial Statements.
The comprehensive risk assessment process identified certain risks
which were narrowed down into major risks monitored by the executive
management and the Regulatory & Risk Committee, then further con-
solidated into nine principal risks closely monitored by the Board. The
annual and on-going elements of the Groups risk management pro-
cesses are controlled by an established risk identification, assessment
and monitoring process.
Throughout FY 2021 and up to the date of this report, the Board has
reviewed the effectiveness of the Group’s internal controls system. As
a result of this review, the Board considers that the measures that have
been or are planned to be implemented, complement the Group’s risk
management framework and are appropriate to the Group’s circum-
stances, covering all controls, including financial and operational con-
trols and compliance with applicable laws and regulations.
Risk Management Framework continued
43
Governance Financial statementsStrategic report
Plus500 Ltd. 2021 Annual Report
RISK DESCRIPTION MANAGEMENT AND MITIGATION
BUSINESS AND STRATEGIC RISKS
Legal and
jurisdictional
risk
The risk that changes in the legal and regulatory frame-
works in which the Group currently operates could
adversely affect its performance
Diversification of jurisdictions in which the Group offers
its services
On-going monitoring of legal and regulatory developments
and taking actions to remain in compliance
Regulatory risk Regulatory changes could result in the product offering
becoming less profitable, restrictions on the product
marketing, or a ban on the product offering in one or more
of the countries in which the Group operates
On-going monitoring of market and regulatory sentiment,
developments and advice from compliance functions on
actual and possible changes and taking remedial action
Maintaining an open and robust dialogue with regulators
Continuing to make efforts and investment to diversify
the Group’s product portfolio and broaden its geographic
footprint
Customer care
and protection risk
The risk that a lack of customer care and protection could
negatively impact customer welfare, particularly in rela-
tion to compliance with regulations on these issues
Continued efforts to educate and inform customers of
the potential risks involved in trading, through required
risk disclosures, educational features and by offering an
unlimited and free demo account
Negative balance protection has an on-going feature of
the Plus500 CFD platform since inception. This guarantees
that maximum losses of all customers are limited to the
amount of their deposits.
Other risk management features, including margin close-
out policy, are also embedded with Plus500’s technology
Assessment of potential customers prior to and during
the completion of the on-boarding process
FINANCIAL RISKS
Business risk The risk of a commercially adverse impact on the busi-
ness resulting from:
The Group’s strategic decision-making failing to seize
business opportunities or react to changes in the mar-
ket. This risk may result in damage or loss, financial
or otherwise, to the Group as a whole
The risk that a third-party organisation on which the
Group relies significantly will inadequately provide or
fail to deliver its outsourced activities or contractual
obligations to the standard required
Robust governance, challenge and oversight
Managing the Group in line with the agreed strategy,
policies and risk appetite and periodic reviews of such
assumptions compared to developments in the markets,
business and regulation
Developing redundancies for material services provided
by third parties by having secondary providers and alert
systems, as well as automated processes to operate
redundancies
Due diligence performed on service providers
Service level agreements in place and regular monitoring
of performance
Input from best-in-class advisors involved in decision-
making process of strategic developments and initiatives
44 Plus500 Ltd. 2021 Annual Report
RISK DESCRIPTION MANAGEMENT AND MITIGATION
FINANCIAL RISKS CONTINUED
Market risk The risk of exposure to the market.
Market risk is mainly comprised of the following main
factors:
Price movements
Foreign currency exposures
The Group manages market risk by steering/balancing
natural hedge and the Group risk tolerance. Market risk is
mitigated by:
The Group’s proprietary technology platforms which
enable real time position monitoring and alerts to help the
Group to constantly manage market exposure and adjust
its controls
Defining daily/weekly/monthly Group market risk limits
for each financial market or instrument
If predetermined limits are exceeded, the Group takes
appropriate actions to reduce exposure
Targeted hedging is conducted on a limited basis, as
appropriate
Credit risk The risk of clients or counterparties failing to fulfil con-
tractual obligations and/or settlements resulting in finan-
cial loss, specifically:
Client credit risk:
Leveraged trading can result in client trading losses
exceeding available funds in their account (mainly due
to sharp market movements); such losses are absorbed
by the Group (negative balance protection has always
been offered to all the Group’s CFD customers, in all
markets and across all underlying assets)
Institutional credit risk:
The risk that financial counterparties will not meet their
obligations, risking both client and Group assets
Client Credit Risk:
The Group has a “no-credit” policy in which customers can
only fund their accounts from their own resources, with all
accounts being pre-funded. Customers can set a wide range
of loss risk mitigation tools such as alerts and stops features
Institutional Credit Risk:
The Group engages only with prominent, high ranked and
well-established financial institutions for the holding of its
own assets and in order to meet its regulatory obligations
to safeguard client money in segregated accounts. The
Group periodically reviews its engagements with such finan-
cial institutions to make sure they continue to operate
within the applicable standards and also diversify the Group’s
assets across those financial institutions to reduce risk
Liquidity risk
The risk that there is insufficient available liquidity to
meet the financial liabilities of the Group
The Group utilises liquidity forecasts to identify potential risks.
These forecasts incorporate the impact of all liquidity regula-
tions in force in each jurisdiction and other hindrances to the
free movement of liquidity around the Group. Key issues
affecting the Groups liquidity are discussed with the Board
Risk Management Framework continued
45
Governance Financial statementsStrategic report
Plus500 Ltd. 2021 Annual Report
RISK DESCRIPTION MANAGEMENT AND MITIGATION
OPERATIONAL RISKS
Operational risk
The risk of enduring losses resulting from inadequate or
failed internal processes due to people, failed technology
deployment, adoption and innovation, external events
(such as natural disasters, major utilities or infrastructure
failure etc.) or the inability to attract and maintain com-
petent staff which the Group requires for operational
purposes
Business and regulatory sign-off of processes and pro-
cedures to ensure business efficiency and regulatory
compliance
Invest in system development to improve process auto-
mation
Monitoring, quality checks and robust analysis of perfor-
mance to identify errors, inefficiencies, underlying causes
and mitigation plans
Centralised operations – to enable rapid implementation
of business innovation, adjustments to business and
regulatory changes, monitoring and maintaining high
standards and cost-efficient structure
Centralised technical operations, to ensure Group-wide
monitoring, issue handling and analysis
Unified IT strategy focused on performance and growth
Continuous development efforts towards operational risk
framework to ensure risk recognition and timely control
Recruitment of highly competent employees and devel-
oped employee retention programmes, with enhanced
staff training and oversight
Additional support through Google Cloud services, provid-
ing further flexibility, security and scale to our platforms
The Group has a clear business continuity plan, ensuring
quick recovery and cover for both IT and operational
aspects (connectivity, Distributed DoS Attacks, unrespon
-
siveness of server etc., as well as external events have an
emergency plan and contacts in place)
Information and
data security risk
The risk of loss of technology services caused by net-
work disruption and loss of systems, data, and failure
to restore services of a third party in a timely manner
resulting in the Groups inability to offer its services
The risk of loss or misuse of individuals’ personal
information provided to the Group
Operate multi-layered delivery, security and mitigation
solution
Continuous investment in increased functionality, scal-
ability, capacity and responsiveness of systems to
monitor, react and prevent cyber attacks
Continuous real-time monitoring of incoming and outgo-
ing network activity
Constant monitoring of systems performance and con-
trols
Selective software design methodologies and testing
regimes
A robust Group IT policy sets out strategic, stability,
security and performance standards as well as backup
processes to enable service availability in the event of
failures
Privacy as culture – creating awareness among employ-
ees of privacy-related matters including proper use of
personal information, protection of such information
and loss prevention
Dedicated cyber security training for all global employ-
ees and the Board
Robust privacy oriented compliance program to ensure
compliance with applicable data privacy regulations
46 Plus500 Ltd. 2021 Annual Report
Going Concern
Having given due consideration to the nature of the Group’s business,
the Group’s budget, liquidity resources and cash flow forecasts for the
period of three years ending 31 December 2024, taking into account
the Group’s anticipated investment commitments and working capital
requirements, the Board considers that the Company and the Group
as a whole are going concern and the consolidated financial statements
are prepared on that basis.
This treatment reflects the reasonable expectation that the Group has
adequate resources to continue in business for over a period of at least
twelve months from the date of approval of the Consolidated Financial
Statements and the consideration of the various risks set out on pages
43 – 45 and the financial risks described in note 25 to the Consolidated
Financial Statements.
Viability Statement
In accordance with Provision 31 of the Code, the Board has considered
the Group’s current financial position and future prospects, its strategy,
risk appetite and the potential impact of the principal risks and how
these are managed and has a reasonable expectation that the Group
will be able to continue in operation and meet its liabilities as they fall
due over the three year assessment ending 31 December 2024.
The Directors confirm that they have performed a robust assessment
of the principal risks facing the Group as detailed on pages 43 – 45
including those that will threaten its business model, future performance
and liquidity.
In reaching this conclusion, both the prospects and viability consid-
erations have been assessed:
Prospects
The Group’s current financial position is outlined in the Strategic Report.
The Group’s business model: despite regulatory changes in a number
of jurisdictions, the core of the current strategy remains in place and
continues to demonstrate sufficient cash generation to support oper-
ations. In addition, we believe the Group will continue to be viable
beyond the three years as mentioned above, in accordance with our
business model.
Assessment of prospects and assumptions: conservative expectations
of future business prospects through delivery of the Group strategy
as presented to the Board through the budget approval process. The
annual budget approval process consists of a detailed bottom-up
process with a twelve month outlook which involves input from all
relevant functional and regional heads. The process includes a collec-
tion of resource assumptions required to deliver the Group strategy
and associated revenue impacts with consideration of key risks. This
is used in conjunction with external assumptions such as a region-by-
region review of the regulatory environment and incorporation of any
anticipated regulatory changes as outlined in the Strategic Report, to
revenue modelling, market volatility, interest rates and industry growth
which materially impact the business. The budget is used to set targets
across the Group. The budgeting process also covers liquidity and
capital planning and, in addition to the granular budget, a three-year
outlook is prepared using assumptions on industry growth, the effects
of regulatory changes, revenue growth from strategic initiatives and
cost growth required to support initiatives. The budget was reviewed
by the Board in October 2021 and in December 2021 and received final
approval in December 2021.
On-going review and monitoring of risks: these are outlined in the
Group’s principal risks and uncertainties on pages 43 – 45 of this report
and are monitored monthly by management, with review and challenge
from the Regulatory & Risk Committee. Based on the various
scenarios tested, the Company has sufficient liquidity and headroom
to operate its business.
Viability
Scenario stress testing of available liquidity and capital adequacy are
central to understanding the Groups viability. This testing replicates
adverse market conditions and regulatory change, and is therefore
considered in the Groups Individual Capital Adequacy Assessment
Process and Individual Liquidity Adequacy Assessment documents,
which are shared with our regulators on request. The results of the
scenario stress testing showed that, due to the robust nature of the
business, the Group would be able to withstand these scenarios, both
in isolation and combined scenarios, over the financial planning period
by taking management actions that have been identified.
The Board has considered that three years is an appropriate period over
which to provide a viability statement as this is the longest period over
which the Board reviews the success of strategic opportunities. This
timeline is also aligned with the period over which internal stress testing
occurs. The Board has no reason to believe that the Group will not be
viable over a longer period, but given the uncertainty involved, in particu-
lar of regulatory changes, the Board believes this period presents the
readers of the Annual Report with a reasonable degree of confidence.
The Group also monitors performance against predefined budget
expectations and risk indicators, along with strategic progress updates,
allowing management action to be taken where required, including the
assessment of new opportunities.
GOING CONCERN AND
VIABILITY STATEMENT
Going Concern and Viability Statement
47Plus500 Ltd. 2021 Annual Report
Strategic Report Governance Financial statements
Contents
GOVERNANCE
Governance at a Glance 48
Chair's Introduction to Governance 50
UK Corporate Governance Code
Compliance Statement
51
Board of Directors 52
Governance Report 54
Shareholder Engagement 59
Report of the Nomination
Committee
60
Report of the Audit Committee 64
Report of the Regulatory & Risk
Committee
69
Report of the ESG Committee 71
Report of the Remuneration
Committee
74
Directors’ Remuneration Report 81
Directors’ Report 89
Corporate Law 91
Directors' Responsibility Statement 92
4
5
Male
Female
2
7
Independent
Directors
Non-independent
Directors
48 Plus500 Ltd. 2021 Annual Report
9
Board members
as of the date of this Annual Report
Key activities of the Board in 2021
+ Strategic discussion and approval of the acquisitions
of Cunningham and CTS in line with the Company’s
strategy to expand the Groups geographic footprint
and product offering.
+ Review and approval of on-going trading updates and
results announcements.
+ Conduction of an internal effectiveness evaluation of
the Board and its committees.
+ Monitoring and reviewing the Group’s culture, values
and performance, also through the workforce engage-
ment representative on the Board.
BOARD GENDER DIVERSITY
as of the date of this Annual Report
BOARD INDEPENDENCE
as of the date of this Annual Report
BOARD ATTENDANCE
The Board met on twelve occasions in 2021 to review,
formulate and approve the Group’s strategy, budgets
and corporate actions and to oversee the Group’s
progress towards its goals.
The Board also holds regular conference calls to
update the members on operational and other busi-
ness matters.
Governance in numbers
44%
Female Board
members
as of the date of
this Annual Report
4
Board training
sessions
in FY 2021
2
Shareholders’
meetings
in FY 2021
6
Board
committees
Read more about key activities of the Board on page 54
Governance at a Glance
1
6
2
0–3 years
3–6 years 6+ years
49Plus500 Ltd. 2021 Annual Report
Strategic Report Governance Financial statements
BOARD CHANGES
Three Board members stepped down in 2021 (one Execu-
tive Director and two Independent Non-Executive Directors).
Four Board members were appointed in 2021 and Q1
2022 (all Independent Non-Executive Directors).
BOARD TENURE
as of the date of this Annual Report
BOARD SKILLS AND EXPERIENCE
(Number of Board members with the relevant skills and experience)
Read more on page 56
Newly appointed Directors are made aware of their responsibilities
through the Company Secretary. The Company has accordingly
implemented an internal induction plan for newly appointed Direc-
tors in which it provides the Directors with training sessions via
internal meetings, presentations and conversations with Company
advisors and senior management in order to enable greater aware-
ness and understanding of the Company’s business and the legal
and business environment in which it operates.
Induction of newly appointed Directors
Nomination Committee Report page 60
8
7
7
4
5
7
6
Finance, banking, financial services
and fund management
Audit and risk management
Compliance & Regulation
Shareholder relations
Digital technology
Innovation
ESG
6
Enterprise Risk management
5
Capital raising, mergers, acquisitions,
investment and transactions
4
Marketing
50 Plus500 Ltd. 2021 Annual Report
Dear shareholder
In my first year as Chair of Plus500, I have taken the opportunity to review
and assess all aspects of our business, including our corporate govern-
ance and approach, as well as our activities in the area of sustainability.
I am pleased to say that I have found the Company’s governance frame-
work to be extremely robust, supported by a Board which is well balanced
and diverse, with a strong breadth and depth of knowledge and expertise.
In addition, management continues to place significant emphasis and
focus on ESG matters, particularly around protecting and caring for our
customers and people.
With this background in mind, I would like to take this opportunity to give
you an overview of the work of the Board during 2021. Corporate govern-
ance remained a key focus area for the Board during the year, and this
year we have managed to diversify the composition of the Board sig-
nificantly, in line with the Code and the recommendations of the Hamp-
ton-Alexander Review on gender equality in leadership positions.
In 2021, we continued to dedicate considerable time evaluating the work
of our Board and its committees, and undertook a review of the effective-
ness of the Board. The evaluation process was facilitated internally by
our Company Secretary and myself with the assistance of our external
advisors and included questionnaires which were completed by each
Board member. A detailed report on the results was presented to the
Board in December 2021 and next steps for 2022 were agreed in relation
to the Board and its Committees. In parallel, we have continued to imple-
ment the feedback and insights derived from our 2020 internal Board
evaluation. During 2019 we undertook an independent third party review
by Genius Boards Limited (“Genius Boards”). This was a valuable exercise
which resulted in a number of important recommendations which were
implemented during the course of 2020 and 2021, together with having
the internal reviews in 2020 and 2021. The Board intends to undertake
its next independent third party review during 2022, in accordance with
the recommendation specified in Provision 21 of the Code that FTSE
350 companies shall consider having such an external evaluation once
every three years. The feedback and findings of this independent review
shall be presented in our FY 2022 Annual Report.
As also noted, we were seeking to appoint additional Non-Executive
Directors to complement the Board’s existing skill set and to further
diversify its composition. I am delighted that as announced on 4 Febru-
ary 2021, Ms. Sigalia Heifetz was appointed as an Independent Non-
Executive Director and was re-elected at the AGM held on 4 May 2021.
Furthermore, as approved at our 2021 Extraordinary General Meeting
(“EGM”) held on 16 March 2021, Ms. Tami Gottlieb was appointed as a
Non-Executive Director and External Director. These appointments further
diversify the composition of the Board and have broadened the Board’s
breadth of experience and knowledge.
Also, as announced on 18 March 2022, Prof. Varda Liberman has been
appointed as an Independent Non-Executive Director.
Prof. Liberman is an international renowned expert in the field of decision-
making and behavioural economics. In this capacity, she provides con-
sulting and workshops in key elements of managerial decision-making
and risk management to senior management of organisations across a
range of sectors, including healthcare, banking, investment and technol-
ogy. She is the Rector of Reichman University (IDC Herzliya) in Israel,
and one of its founders and leaders. She is a professor at the business
school, a visiting researcher at Stanford University, and the author of
several books and many scientific articles. During the years, she served
as a Director on several publicly traded corporate boards based in Israel,
including Tamir Fishman trust funds Ltd, and she currently serves as an
External Director at Cellcom Israel Ltd.
I would like to take this opportunity to welcome Varda to our Board, and
I am certain that this appointment will further expand the skills set on
the Board.
I would also like to take the opportunity to thank the two Board members
who stepped down during 2021.
Firstly, following my appointment as a Non-Executive Director (“NED”)
and Chair of the Board at our 2021 AGM held on 4 May 2021, Ms. Penny
Judd stepped down, having been a NED since 2016 and Chair since
2017. I would like to thank Penny for her contribution in leading a con-
tinued improvement in the Company’s governance approach and prac-
tices and I know that her guidance, support and advice were very much
appreciated by our other Board members during her tenure.
Our long serving Senior Independent Non-Executive Director (“SID”) and
External Director, Charles Fairbairn also stepped down at our 2021 AGM.
So, I would also like to thank Charles for his contribution to the develop-
ment of Plus500 since the IPO in 2013, as well as for his wise counsel
and guidance during that time. As previously announced, Ms. Anne Grim
serves as our SID, replacing Charles as of 4 May 2021.
Also, in June 2022 our long serving Independent Non-Executive Director
and External Director, Daniel King, will end his maximum nine-year term
under the provisions of the Companies Law. Daniel is currently the Chair
of both our Remuneration and ESG Committees.
Daniel has been with Plus500 since the IPO and his expertise working
with technology businesses, many of whom are based in Israel, has been
invaluable in helping to navigate the Board and the business through
Plus500 remains focused on its key priorities
in governance and sustainability, supported by
on-going engagement with key stakeholders
within the investment community.
Chair’s Introduction to Governance
51Plus500 Ltd. 2021 Annual Report
Strategic Report Governance Financial statements
various challenges and to help optimise the many opportunities that
have arisen during his tenure. In addition, his leadership, contribution
and commitment as Chair of the Remuneration and ESG Committees
has been extremely appreciated. We wish Daniel all the best.
As announced on 18 March 2022, Anne Grim shall replace Daniel King
as the Chair of the Remuneration Committee and Steve Baldwin shall
replace Daniel King as the Chair of the ESG Committee. Also, Anne Grim
(being an External Director) shall replace Daniel as the third member of
the Nomination Committee alongside Steve Baldwin and myself, and an
additional member shall be appointed as the third member of the ESG
Committee, alongside Steve Baldwin and Anne Grim.
Executive remuneration remains a significant area of focus for investors
with holdings in companies listed in the UK. We consulted with external
consultants in previous years in order to align remuneration with share-
holders’ expectations. Consequently, in the period ahead of our 2021
AGM, the Remuneration Committee engaged extensively with shareholder
bodies and key shareholders and with the support of an external advisor,
the Group’s Remuneration Policy was restructured, as further detailed
in the Remuneration Committee Report. I am pleased that at our 2021
AGM, shareholders approved the new Remuneration Policy for Directors
and Executives for a three-year term.
During 2021, I met with a number of our major shareholders to introduce
myself as the new Chair of the Board and to ask for feedback on the
Company’s approach to governance, its strategic priorities and its oper-
ational and financial performance. Shareholder engagement is extremely
important and I will continue to meet regularly with key investors, as will
the rest of the Board members, to ensure we represent investors’ interests.
The Nomination Committee, chaired by Steve Baldwin, continues to review
the skills that we need while always considering diversity and the need
for independent thinking and challenge. The Committee will also continue
to review the size of the Board to confirm that it is appropriate with a
good mix of skills, experience and knowledge and the ability to maintain
appropriate oversight of the executive team and provide constructive
challenge and support. During 2021, significant effort by the Nomination
Committee ensured a further diversification of the composition of the
Board, with the appointments of two female Non-Executive Directors, as
mentioned earlier. These efforts have continued in 2022, with the recent
appointment of an additional female Non-Executive Director.
Our oversight of the significant risks including regulatory, financial and
technology challenges facing the Group continues. The Regulatory &
Risk Committee, led by its new chair, Sigalia Heifetz, reviews these risks
and receives assurance from management and the Group’s advisors as
to how they are understood and mitigated to the level of risk acceptable
to the Board.
The Audit Committee, led by its new Chair, Tami Gottlieb, continues its
work overseeing the internal controls of the business, the internal audit
plan and its implementation and approvals of certain transactions as
required under the Companies Law. It also works closely with our exter-
nal auditors and oversees the production of the Consolidated Financial
Statements.
Also, in 2021 we have continued to develop and strengthen our ESG
Committee which was established at the end of 2020, to assess the
Group’s impacts and interactions with ESG aspects. Chaired by Daniel
King, the ESG Committee was supported by external advisors and con-
ducted an ESG materiality assessment, according to which the Group
has already begun to develop its ESG roadmap for the coming years.
Also, the Committee has developed a new Environmental Policy, sup-
ported by an extensive gap analysis, to help us to become aligned with
the Task Force on Climate-Related Financial Disclosures (“TCFD”) recom-
mendations as detailed in our ESG report and in the Report of the ESG
Committee.
The following Governance Report describes the activities of the Board
and its committees during 2021 in more detail.
The Board has operated very efficiently during 2021, despite the impact
of the pandemic which has meant that all Board meetings were held as
hybrid sessions (which is a mixture of in-person and virtual attendance).
The Board held a number of meetings during the year to assess the
Group’s strategy and its progress against this strategy, as well as review-
ing key operational elements of the business. The Board remains very
supportive of executive management in developing the Group’s strategic
position as a global multi-asset fintech group, through a clear focus on
organic investments and acquisitions. This strategy is key to the Group’s
future success and has continued to drive the diversification of the
Group’s revenue streams, product range and geographic footprint. This
is evident by the progress made in 2021, with the US acquisitions and
the introduction of our new share dealing platform, ‘Plus500 Invest’.
Finally, and importantly, I would like to say some words of deep gratitude,
both personally and on behalf of the Board, to all of our management
and talented employees across our offices worldwide, for their hard work,
dedication and fantastic contribution to the Group’s culture, performance
and achievements during the year, especially in the context of a chal-
lenging pandemic-driven environment.
I look forward to reporting on the Board’s further progress in next year’s
Annual Report.
Prof. Jacob A. Frenkel
Chair of the Board
UK Corporate Governance Code
Compliance Statement
As a Main Market listed company, following its admission to the Main
Market of the London Stock Exchange, and with respect to 2021,
Plus500 is required to comply with the principles and provisions of the
UK Corporate Governance Code 2018 (the “Code”) (a copy of which can
be found on the website of the Financial Reporting Council: www.frc.
org.uk), or otherwise explain its reasons for non-compliance.
The following statement is therefore made in respect of the year ended
31 December 2021 in compliance with this requirement. The following
sections of this report explain how the principles of the Code were
applied and provide cross-references to other sections of the report
and/or the Company’s website (www.plus500.com) where more de-
tailed descriptions are available.
For the financial year ended 31 December 2021, the Company has
complied with the provisions of the Code, other than in respect of the
directors’ re-election mechanism (Provision 18 of the Code) and in rela-
tion to pay ratios and pay gaps (Provision 41 of the Code). While the
Code recommends the submission of all directors for re-election an-
nually, as a company registered in Israel, it is subject to mandatory
corporate governance requirements under the Companies Law, which
require that the Company must always have at least two External Direc-
tors who meet certain statutory requirements of independence. The
Company’s External Directors are Daniel King (until June 2022), Anne
Grim and Tami Gottlieb. The External Directors must meet certain
statutory requirements of independence and, as prescribed by the
mandatory requirements of the Companies Law, must be elected for
three-year terms and not annually as the Code recommends.
Plus500 is not required to compile gender pay gaps and pay ratios
under the Companies Law whereas companies incorporated in the
United Kingdom are required to do so under UK legislation.
52 Plus500 Ltd. 2021 Annual Report
PROF. JACOB A. FRENKEL
Chair
Tenure: 10 months (Appointed May 2021)
Prof. Jacob A. Frenkel is a Non-Executive Director and
Chair of the Board of Directors.
Prof. Frenkel is a renowned global economist and
illustrious business leader, with significant experience
developed over many years of leadership. He is cur-
rently Chair of the Cabinet of Economic Experts of the
Minister of Finance of the State of Israel, Chair of the
Board of Trustees of the Group of Thirty (G-30), and
Chair of BrainStorm Cell Therapeutics Inc., a NASDAQ-
listed biotechnology company.
Prof. Frenkel served as Chairman of JPMorgan Chase
International (2009-2020), Chairman and CEO of the
G-30 (2001-2011), Vice Chairman of American Inter-
national Group, Inc. (2004-2009) and, Chairman of
Merrill Lynch International (2000-2004). He also served
as Chairman of the Board of Governors of Tel Aviv
University (2013-2021).
Prior to this he served two terms as the Governor of the
Bank of Israel (1991-2000), as the Economic Counsel-
lor and Director of Research at the International Mon-
etary Fund (1987-1991) having previously been a Chaired
Professor of Economics at the University of Chicago.
He is a Laureate of the Israel Prize in Economics and
is a recipient of several Honorary Doctoral Degrees
and other decorations and awards. He holds a range
of fellowships and advisory positions. He is a Honor-
ary Member of the American Academy of Arts and
Sciences, a Fellow of the Econometric Society, a Fellow
of the International Economic Association, a Senior
Advisor of Temasek International Advisors, a member
of the Competitive Markets Advisory Council of the
CME Group and a member of the G20 High Level Inde-
pendent Panel on Financing of the Global Commons
for Pandemic Preparedness and Response.
Prof. Frenkel holds a BA in economics and political
science from the Hebrew University of Jerusalem, and
an M.A. and Ph.D. in economics from the University
of Chicago.
DAVID ZRUIA
Chief Executive Officer and Director
Tenure: 2 years (Appointed April 2020)
David Zruia is the Chief Executive Officer.
David joined the Group in 2010 as a senior manager
in the marketing department. In that role, David was
instrumental in establishing the Group’s marketing
capabilities and in building awareness of, and recogni-
tion for, the Plus500 brand in key markets around the
world. He was appointed as the Group COO in 2013
and led the establishment and management of the
operational division of the Group, including KYC pro-
cesses, payment processing, back office, customer
service and risk management.
David holds a B.Sc. in Industrial Engineering and Man-
agement from the Technion – Israel Institute of Tech-
nology.
ELAD EVEN-CHEN
Group Chief Financial Officer and Director
Tenure: 6 years (Appointed June 2016)
Elad Even-Chen is the Chief Financial Officer of the
Group and Vice President of Business Development.
Elad joined the Group in 2011 and his responsibilities
cover a broad range of finance, business, corporate
and strategic functions.
Elad is also responsible for Plus500’s strategic busi-
ness development projects, including targeting and
executing acquisitions. He has therefore played a key
role in driving the Group’s strategic and financial per-
formance and its business expansion in recent years,
into new markets and new product areas.
Elad has an extensive corporate finance, legal and
regulatory background. Over the last 11 years he has
held a number of positions within the Group also acting
as the Company Secretary, Head of Risk and Head ofIR.
Elad is a certified accountant in Israel and, prior to
joining the Group, he was a senior associate at KPMG.
Elad holds a BA in Accounting and Economics from
Tel-Aviv University, an LL.B Degree from the College
of Management and an MBA (specialising in Financial
Management) from Tel-Aviv University.
ANNE GRIM
Senior Independent Non-Executive Director and
External Director
Tenure: 1.5 years (Appointed September 2020)
Anne Grim is a Non-Executive Director and the Senior
Independent Director.
Upon Daniel King’s tenure finishing in June 2022, Anne
will chair the Remuneration Committee.
Anne is an experienced executive turned advisor, con
-
sultant and Board Director with more than 30 years
in senior financial services leadership roles at Barclays,
Wells Fargo, American Express, Mastercard and most
recently (and formerly) as Chief Customer Officer at
Fidelity International. Her expertise is in customer
experience, strategic planning and execution, technol-
ogy innovation and business transformation.
Anne was an independent non-executive Board mem-
ber for RateSetter (up until 31 December 2021 when
RateSetter was acquired by Metro Bank PLC) and is
currently an independent non-executive Board mem-
ber for Insight Investment, Metro Bank PLC and Open-
work Holdings Ltd.
Anne is also an Advisor to the Investment Association’s
FinTech Engine and a Trustee on the UK board of
Opportunity International.
Anne holds a Bachelor’s degree in Mathematics and
Computer Science and a Master’s of Business Admin-
istration in Strategic Management and Finance, both
from the University of Illinois.
DAVID ZRUIA
ANNE GRIM
The role of the Board
The Board is responsible to shareholders for effective direction
and control of the Company and to promote the long-term suc-
cess of the Company, and determining the Group’s strategy,
vision and culture. In order to lead the development of the strat-
egy of the Company and the progress of financial performance,
the Board is provided with timely and comprehensive informa-
tion that enables it to effectively review and monitor the perfor-
mance of the Company and to ensure it is in line with its
objectives for achieving its strategic goals.
PROF. JACOB A. FRENKEL
ELAD EVEN-CHEN
(Chair)
Board of Directors
As at the date of this Annual Report
53Plus500 Ltd. 2021 Annual Report
Strategic Report Governance Financial statements
Committee membership Key:
Nomination
Audit
Regulatory & Risk
Remuneration
ESG
Disclosure
Changes to the Board during 2021 (and until the date of this Annual Report)
+ Gal Haber stepped down from the Board on 4 January 2021.
+ Sigalia Heifetz joined the Board on 4 February 2021.
+ Tami Gottlieb joined the Board on 16 March 2021.
+ Jacob A. Frenkel joined the Board on 4 May 2021.
+ Penny Judd stepped down from the Board on 4 May 2021.
+ Charles Fairbairn stepped down from the Board on 4 May 2021.
+ Varda Liberman joined the Board on 18 March 2022.
STEVE BALDWIN
Independent Non-Executive Director
Tenure: 5 years (Appointed June 2017)
Steve Baldwin is a Non-Executive Director and Chair
of the Nomination Committee.
Upon Daniel King’s tenure finishing in June 2022,
Steve will also chair the ESG Committee.
Steve is currently the Chair of TruFin Plc and is also a
Non-Executive Director of The Edinburgh Investment
Trust Plc. Steve has an extensive corporate finance
background and held the position of Head of Euro-
pean Equity Capital Markets and Corporate Broking
at Macquarie Capital until 2015 when he decided to
pursue a non-executive career. Prior to joining Mac-
quarie Capital, Steve was a Corporate Finance Director
at JP Morgan Cazenove for ten years and previously
a Vice President of Corporate Finance at UBS.
Steve qualified as a Chartered Accountant at Coopers
& Lybrand after graduating with a BA in Zoology from
St Catherine’s College, Oxford University.
TAMI GOTTLIEB
Independent Non-Executive Director and External
Director
Tenure: 1 year (Appointed March 2021)
Tami Gottlieb is a Non-Executive Director and Chair of
the Audit Committee.
Tami has a long track record in the financial services
industry in Israel and is currently an External Director
at Bank Leumi Le’Israel Ltd. – one of Israel’s two largest
commercial banks, where she is the Chair of the Audit
and Financial Reports Committees and a member of
the Remuneration and Business & Credit & Strategy
Committees, having previously been on the Technol-
ogy Committee and on the Risk Management Commit-
tee. Tami Gottlieb is also a Chair at Shefayim Holdings
Corporation, an External Director at Extell Limited and
a Director at Emilia Development. She is also a founder
and Managing Director of Harvest Capital Markets Ltd,
a wealth management and corporate finance boutique.
Tami holds a Bachelor’s Degree in International Relations
from the Hebrew University of Jerusalem and a Master’s
Degree in Economics from Indiana University.
DANIEL KING
Independent Non-Executive Director and External
Director
Tenure: 9 years (Appointed June 2013)
Daniel King is a Non-Executive Director and Chair of the
Remuneration and ESG Committees (until June 2022).
Daniel has spent the last two decades in executive and
senior management roles within technology corporates
as well as start-ups as an operator, advisor and inves-
tor with a focus on Fintech, eCommerce technology,
Big Data, BI, Analytics, SaaS platforms, and Market-
places for both B2B and B2C. He has extensive knowl-
edge in investing, fundraising, and scaling high-growth
companies including international expansion.
Daniel is currently a Venture Partner with Seedcamp,
one of Europe’s largest Venture Capital firms for early
stage funding. He is also Chair of StitcherAds a plat-
form for social commerce. Previously, he was President
& COO for Profitero, a SaaS provider of online insights
and e-commerce intelligence for retailers and brands
and prior to that was a specialist consultant to the UK
Government working for the Department of Investment
and Trade (DIT) as Head of High Growth & Emerging
Markets.
Daniel was previously Managing Partner of Blue Leaf
Capital, a private boutique venture capital and advi-
sory services company based in London and has held
managing director roles with Compete Inc, MySuper-
market.co.uk, and Experian Hitwise, overseeing its
EMEA operations and was a key member of staff that
led to the eventual acquisition of Hitwise by Experian
in June 2007.
Daniel holds a Bachelor’s Degree (hons) in Finance
and Accounting from Manchester University.
SIGALIA HEIFETZ
Independent Non-Executive Director
Tenure: 1 year (Appointed February 2021)
Sigalia Heifetz is a Non-Executive Director and Chair
of the Regulatory & Risk Committee.
Sigalia holds non-executive directorships at a number
of leading Israel-based corporations across a range of
sectors and industries, including Nesher Israel Cement
Enterprises Ltd, Clal Biotechnology Industries Ltd, RHI
Magnesita N.V, Maman Cargo Terminals and Handling
Ltd, Tamar Petroleum Ltd, Mashav Initiating & Develop-
ment Ltd and Vesta Investment & Management. She
also previously held Non-Executive positions at Bet
Shemesh Engines Ltd and Hadera Paper, prior to which
she was an audit partner at accountancy firm BDO.
Sigalia holds a Bachelor’s Degree in Accounting and
Economics from Tel Aviv University and an Executive
MBA from INSEAD and Tsinghua University.
PROF. VARDA LIBERMAN
Independent Non-Executive Director
Tenure: Appointed March 2022
Prof. Varda Liberman is a Non-Executive Director.
Prof. Liberman is an international renowned expert in
the field of decision-making and behavioural econom-
ics. In this capacity, she provides consulting and work-
shops in key elements of managerial decision-making
and risk management to senior managements of
organisations across a range of sectors, including
healthcare, banking, investment, technology, the judi-
cial system and the Israeli Defence Forces.
Prof. Liberman is the Rector of Reichman University
(IDC Herzliya) in Israel, and one of its founders and
leaders. She is a professor at the business school, a
visiting researcher at Stanford University, and the
author of several books and many scientific articles.
Over the years, she has held a variety of managerial
positions at the Reichman University, among them,
heading the mathematics and statistics studies, lead-
ing the decision-making area in the business school,
and founding and heading the MBA programme in
Healthcare Innovation.
Prof. Liberman holds a B.Sc. in Mathematics and Sta-
tistics, an M.Sc. in Mathematics and a Ph.D. in Math-
ematics, all from Tel Aviv University.
STEVE BALDWIN
N
(Chair)
TAMI GOTTLIEB
R
A
(Chair)
SIGALIA HEIFETZ
R
(Chair)
PROF. VARDA LIBERMAN
DANIEL KING
N A
R
(Chair)
E
(Chair)
A
54 Plus500 Ltd. 2021 Annual Report
Governance Report
The Board
The Board maintains full control and direction over appropriate strate-
gic, financial, organisational and compliance issues. The Company’s
organisational structure has clearly defined lines of authority, respon-
sibility and accountability, which are reviewed regularly. The annual
budget and forecasts are reviewed by the Board prior to approval being
given. This includes the identification and assessment of the business
risks inherent in the Group and the online financial trading industry as
a whole, along with associated financial and regulatory risks. At least
annually, and on other occasions as necessary, the Company’s senior
executives are invited to attend meetings of the Board in order to
present and discuss various matters relating to their functions and
areas of responsibilities.
Board activities during the year
The Board agrees at the end of each year the annual calendar and forward
meeting agenda for the following year, and additionally meets at such
other times as required. The matters accepted by the Board for consid-
eration at Board meetings are business strategy, operational highlights
and current trading, quarterly forecasts, budget and financial performance,
governance, organisational culture and risk & regulation, as further
detailed at the schedule of matters specifically reserved for decision by
the full Board members, which can be found on the Company’s website:
www.plus500.com.
Board Activity in 2021
Strategy
A comprehensive strategy discussion was held in
December 2020, with support from a well-known glob-
al strategic advisory firm, at which a new vision and
strategy was discussed and agreed, in the context of a
detailed discussion about the competitive environment
and potential growth opportunities for the Group.
During 2021 the Board discussed actions to deliver on
the strategy for the coming years, as set out on pages
20 – 21.
The Board held strategic discussion, and approved the
acquisitions of Cunningham and CTS in line with the
Company’s strategy to evolve into a multi-asset fintech
group and expand the Groups geographic footprint.
Business,
operational
highlights and
current trading
The Board received monthly updates including CEO
reviews, financial performance updates, business develop-
ment updates and risk and regulatory compliance reports.
Quarterly
forecasts and
budget
Updates were provided and discussed on a monthly and
quarterly basis. Discussions on the 2022 budget were
held in October 2021 and in December 2021 and it received
final approval in December 2021.
Financial
performance
The Board reviewed and approved the on-going trading
updates and results announcements. The Board consid-
ered and approved dividend distributions and share buy-
backs, the Consolidated Financial Statements and the
Annual Report.
People,
governance,
risk and
regulation
The Board received updates and conducted discussions
about regulatory developments and emerging risks. It also
received training and briefings on regulatory changes and
updates, in addition to on-going updates on compliance
matters.
Whistleblowing
The Board reviewed and approved the Group’s Whistle-
blowing Policy, as it does on an annual basis, and received
an update by the Whistleblowing Supervisor that no com-
plaints were received in 2021.
Culture and
values
The Board continued to monitor and review the Group’s
culture, values and performance primarily through regular
discussions with the Executive Directors, senior manag-
ment and their teams. In addition, Steve Baldwin, in his
role as the workforce engagement representative on the
Board held round table sessions with employees from
various departments of the Company, as well as with
certain employees of the Group’s subsidiaries.
Shareholder
returns
The Board declared the payment of dividends and adopt-
ed share buyback programmes during the year, in line with
the Group’s shareholder returns policy.
Other
An internal effectiveness evaluation of the Board and
its committees has been conducted;
Review of monthly reporting decks on Risk and Compli-
ance;
Receiving on-going updates from Board committees’
chairs;
Board trainings on various topics, including: ESG, Cyber
security, the UK Market Abuse Regulation, Israeli & UK
Corporate Law;
Annual review and approval of Human Rights and Mod-
ern Slavery Statement; and
Annual review and approval of Company’s policies and
procedures.
55Plus500 Ltd. 2021 Annual Report
Strategic Report Governance Financial statements
Board committees
The Board has appointed six principal committees to which certain
aspects of the Board’s work are delegated, in order to assist the Board
in carrying out its responsibilities and as required under the Companies
Law. Each committee has adopted its own terms of reference, approved
by the Board, and establishes an annual plan. The full terms of refer-
ence of the Board’s committees are available on the Company’s website.
The Chair of each committee provides regular updates to the Board on
the matters discussed at the committee’s meetings and provides the
committee’s recommendations to the Board when required.
A brief description of the main roles of each of the Board’s committees
is set out below.
Nomination Committee
The Nomination Committee has been delegated responsibility
for the oversight of appointments to the Board and the senior
management team. The Committee’s responsibilities, main
activities and priorities for the next reporting cycle are set out
on pages 60 – 63.
Audit Committee
The Audit Committee has been delegated responsibility for ensur-
ing the financial performance of the Group is properly reported
on and reviewed and the monitoring of the external auditor, the
internal auditor and oversight of internal controls. The Commit-
tee’s responsibilities, main activities and priorities for the next
reporting cycle are set out on pages 64 – 68.
Regulatory & Risk Committee
The Regulatory & Risk Committee has been delegated respon-
sibility for the monitoring and oversight of risk management and
mitigation and the approval of risk appetite. The Committee’s
responsibilities, main activities and priorities for the next report-
ing cycle are set out on pages 69 – 70.
Environmental, Social and Governance Committee
The ESG Committee has been delegated responsibility for con-
sidering the adequacy of the Group’s ESG policies and processes.
The Committee’s responsibilities, main activities and priorities
for the next reporting cycle are set out on pages 71 – 73.
Remuneration Committee
The Remuneration Committee has been delegated responsibil-
ity for determining, within the agreed terms of reference and in
accordance with the Companies Law, the Group’s policy on the
remuneration packages of the Company’s Chief Executive Officer
and Chief Financial Officer, the Chair and other Non-Executive
Directors, the Company Secretary and other senior executives
and the Company’s remuneration policy. The Committee’s respon-
sibilities, main activities and priorities for the next reporting cycle
are set out on pages 74 – 80.
Disclosure Committee
The Disclosure Committee assists the Board in fulfilling its obli-
gation to make timely and accurate disclosure of all information
that is required to be disclosed to meet legal and regulatory
requirements and obligations under the UK Market Abuse Reg-
ulations and the Disclosure Guidance and Transparency Rules
of the FCA, including the requirement for the Company to estab-
lish and maintain adequate procedures, systems and controls
to enable it to comply with these obligations. Whenever neces-
sary, the Committee meets to discuss the content of announce-
ments proposed to be released to the London Stock Exchange
and approve their content, where relevant.
Operation of the Board
The Board is responsible for the effective direction and control of the
Group. The Board is also responsible for the overall strategy and finan-
cial performance of the Group and has a formal schedule of matters
reserved for its approval. The schedule of matters covers key strategic,
financial and operational matters including:
Approval of the Group’s strategic aims and objectives;
Approval of the annual operating and capital expenditure budgets of
the Group, and any material changes to them;
Changes to the Group’s capital structure, management and control
structure;
Contracts which are material strategically or by reason of size, entered
into by the Company or any subsidiary in the ordinary course of business;
and
Recommended appointments to the Board.
The Company Secretary, Hila Barak, is responsible for ensuring that
the Company complies with the statutory and regulatory requirements
and maintains high standards of corporate governance. She supports
and works closely with the Chair of the Board, the Senior Independent
Director, the Chief Executive Officer and the Board committee chairs
in setting agendas for meetings of the Board and its committees and
supports the transfer of timely and accurate information flow from and
to the Board and the management of the Company. Hila Barak is a
certified lawyer in Israel since 2012 and joined Plus500 after years of
experience in corporate and securities law, being an associate with one
of the leading law firms in Israel. Hila holds an LL.B, BA in Social science
and an Executive MBA, all from the University of Haifa. All Directors
have access to the advice and services of the Company Secretary, who
56 Plus500 Ltd. 2021 Annual Report
is responsible to the Board for ensuring that Board procedures are
complied with. Both the appointment and removal of the Company
Secretary is a matter for the Board as a whole.
Board effectiveness
The Board holds its meetings in accordance with its scheduled calen-
dar. Each Board meeting is preceded by a clear agenda and any relevant
information is provided to the Directors in advance of the meeting. The
Board met on twelve occasions in 2021 to review, formulate and approve
the Group’s strategy, budgets and corporate actions and to oversee
the Group’s progress towards its goals. The Board also holds regular
conference calls to update the members on operational and other
business matters. A summary of the key activities of the Board in 2021
is set out on page 54.
Where Directors have concerns, which cannot be resolved, about the
running of the Company or a proposed action, they may request that
their concerns are recorded in the Board minutes. An agreed procedure
exists for Directors in the furtherance of their duties to take independ-
ent professional advice.
Induction of newly appointed Directors
Newly appointed Directors are made aware of their responsibilities
through the Company Secretary. The Company has accordingly imple-
mented an internal induction plan for newly appointed Directors in
which it provides the Directors with training sessions via internal meet-
ings, presentations and conversations which are conducted by Company
advisors (such as legal advisors), the senior management and other
relevant persons in order to enable greater awareness and understand-
ing of the Company’s business and the legal and business environment
in which it operates. Moreover, the induction plan includes provision
of various documents and reports, such as constitutional documents,
organisational chart and Group structure, previous Board minutes,
Group’s policies as well as PR and IR materials.
Chair of the Board
The Chair of the Board, Prof. Jacob A. Frenkel, is responsible for lead-
ing the Board and ensuring its effectiveness, by setting the relevant
agenda and providing sufficient time for constructive discussions in
which the Board has the ability to challenge the discussed items. The
Chair is responsible for creating the open and engaging atmosphere
that enables the healthy and constructive discussions of the Board.
The Chair is also responsible for ensuring effective communication
between Executives, Non-Executive Directors, shareholders and between
other major stakeholders and the Board.
Chief Executive Officer
The Chief Executive Officer, David Zruia, acts as the main point of com-
munication between the Board and management and is responsible for
the day-to-day running of the business and implementation of strategy.
Chief Financial Officer
The Chief Financial Officer, Elad Even-Chen, is responsible for covering
a broad range of finance, business, corporate and strategic functions,
such as monitoring the operational and financial results, overseeing
liquidity management and managing the financial reporting of the Group.
Non-Executive Directors
Collectively, the Non-Executive Directors bring a valuable range of
expertise in assisting the Company to achieve its strategic goals. The
effectiveness of the Board benefits from the following skills, expertise
and experience offered by the current members of the Board: financial
services, finance and accounting, governance and regulatory, research
and development, ESG, risk and regulation, technology and other finan
-
cial expertise.
Senior Independent Director
The Senior Independent Director, Anne Grim, acts as a sounding board
for the Chair, providing him with support in the delivery of his objectives
and leading the evaluation of the Chair on behalf of the other Directors.
The Senior Independent Director may also take responsibility for an
orderly succession process for the Chair, working closely with the
Nomination Committee. The Senior Independent Director also serves
on several Board committees and is available to shareholders if they
have concerns that contact through the normal channels of Chair, Chief
Executive or other Executive Directors has failed to resolve or for which
such contact is inappropriate.
Board composition
As of the date of this Annual Report, the Board comprises two Execu-
tive Directors (who constitute 22% of the Board): David Zruia and Elad
Even-Chen, and seven Non-Executive Directors (who constitute 78% of
the Board): Prof. Jacob A. Frenkel (Chair of the Board), Anne Grim
(Senior Non-Executive Director), Daniel King, Steve Baldwin, Sigalia
Heifetz, Tami Gottlieb and Prof. Varda Liberman. Prof. Frenkel was
independent on appointment, in accordance with the requirements of
the Code. As a Senior Independent Director, Anne Grim is available to
meet with shareholders if they have concerns which are not being
addressed through the usual channels of the Chair, the Chief Executive
Officer or the Chief Financial Officer.
In accordance with the Companies Law, the Board must always have
at least two external directors who meet certain statutory requirements
of independence (the “External Directors”). The Company’s External
Directors are Daniel King, Anne Grim and Tami Gottlieb. Under the
Companies Law the term of office of an External Director is three years,
which can be extended for two additional three-year terms. External
Directors are elected by shareholders subject to a special majority and
may be removed from office only in limited cases. Mr. King’s nine years
tenure ends in June 2022, after which the Board will have two External
Directors – Anne Grim and Tami Gottlieb and will therefore, be fully
aligned with the provisions of the Companies Law. In addition to the
above, any committee of the Board must include at least one External
Director and the Audit Committee and Remuneration Committee must
each include all of the External Directors (including one External Direc-
tor serving as the chair of the Audit Committee and Remuneration
Committee), and a majority of the members of each of the Audit and
Remuneration Committees must comply with the Director independ-
ence requirements.
Governance Report continued
57Plus500 Ltd. 2021 Annual Report
Strategic Report Governance Financial statements
Board composition and attendance in FY 2021
SCHEDULED MEETINGS
ELIGIBLE TO ATTEND
SCHEDULED MEETINGS
ATTENDED
Chair of the Board
Prof. Jacob A. Frenkel
1
6 6 (100%)
Executive Directors
David Zruia 12 12 (100%)
Elad Even-Chen 12 12 (100%)
Senior Independent Non-Executive, External Director
Anne Grim 12 12 (100%)
Independent Non-Executive, External Director
Daniel King 12 12 (100%)
Tami Gottlieb
2
10 9 (90%)
7
Independent Non-Executive Director
Steve Baldwin 12 12 (100%)
Sigalia Heifetz
3
11 11 (100%)
Past Directors
Gal Haber
4
0 0
Penny Judd
5
6 6 (100%)
Charles Fairbairn
6
6 6 (100%)
1. Prof. Jacob A. Frenkel was appointed on 4 May 2021.
2. Tami Gottlieb was appointed on 16 March 2021.
3. Sigalia Heifetz was appointed on 4 February 2021.
4. Gal Haber stepped down from the Board on 4 January 2021, prior to any scheduled meeting of the Board.
5. Penny Judd stepped down from the Board at the 2021 AGM held on 4 May.
6. Charles Fairbairn stepped down from the Board at the 2021 AGM held on 4 May.
7. Tami Gottlieb was unable to attend one Board meeting due to illness.
General note: Prof. Varda Liberman was appointed as a Board member in March 2022, thus she is not included in the Board’s attendance table in FY 2021.
Conflicts of interest
The Company has procedures for the disclosure and review of any
conflicts of interest, or potential conflicts of interest, which the Directors
may have. The Board members are asked to disclose any conflicts of
interest at each scheduled Board meeting. Each Director is aware of
their responsibility to avoid conflicts of interest and to disclose any
conflict or potential conflict of interest to the Board. A Director who
has a personal interest in a matter that is considered at a meeting of
the Board, the Audit Committee or the Remuneration Committee shall
not attend that meeting (unless the chair of the Board, the Audit Com-
mittee or the Remuneration Committee, as the case may be, determines
that such person’s presence at the meeting is required for presentation
of the relevant transaction) or vote on that matter, unless a majority of
the respective forum has a personal interest in the matter as well. If a
majority of the Board has a personal interest in the transaction, then
shareholders’ approval is also required.
The authorisation of a conflict matter, and the terms of authorisation,
may be reviewed at any time by the Board. The Board considers that
these procedures are operating effectively. There have been no matters
arising requiring assessment by the Board as a potential conflict during
this year.
Election of Directors
Following recommendations from the Nomination Committee and a
review by the Chair of the Board, the Board considers that all Directors
continue to be effective, remain committed to their roles and have
sufficient time available to perform their duties. Information with respect
to Directors’ re-election will be set out in the 2022 Notice of AGM.
Independence of Non-Executive Directors and time commitment
Each of the Non-Executive Directors is considered to be independent of
management and is considered by the Board to be free from any busi-
ness or other relationships that could compromise their independence.
Their role is to effectively advise and challenge management, and to
monitor management’s success in delivering the strategy agreed by the
Board. The Chair and the Non-Executive Directors held discussions and
met during the year, without the Executive Directors’ presence, in order
to review and monitor management performance. Also during the year,
the Non-Executive Directors, led by the Senior Independent Director, met
without the Chair’s presence, in order to, among others, evaluate his
performance. As of FY 2022, such discussions are intended to be sched-
uled at least twice a year.
Each Director is aware of the need to allocate sufficient time to the
Company in order to fulfil their responsibilities and is notified of all
scheduled Board and Board Committee meetings. None of the Non-
Executive Directors hold any directorships in any FTSE 100 company.
58 Plus500 Ltd. 2021 Annual Report
Board evaluation
Provision 21 of the Code recommends that FTSE 350 companies
consider having an external evaluation once every three years. The
previous externally facilitated Board evaluation was carried out in 2019
with the feedback report presented by Genius Boards.
The evaluation covered attending several Board meetings and Com-
mittee meetings, interviewing the Board, the Company Secretary and
several executives and relevant advisors to the Company.
The Company expects to have its next externally facilitated Board
evaluation in 2022.
During the year, the Board also conducted an internal Board effective-
ness evaluation, led by the Chair and the Company Secretary with the
support of the Company’s external advisors. The Board members were
requested to complete questionnaires and to evaluate the performance
of the Board and its committees during 2021, as well as the performance
of the Chair and their own performance as Board members. The ques-
tionnaires were developed by the Chair and the Company Secretary,
taking into consideration the findings of the 2020 internal evaluation
and also the Financial Reporting Council’s Guidance on Board Effective
-
ness, and were circulated to all Board members and each Committee
member for completion.
The Company Secretary discussed the feedback received from the
completed questionnaires with the Chair, the Senior Independent Direc-
tor and each committee chair. A final report on the feedback, comments
and suggestions received was circulated to the Board and its Commit-
tees, and was presented by the Company Secretary and discussed by
the Board at its meeting held in December 2021.
The findings determined, among other things, that the Board has made
good progress from FY 2020 in relation to:
Remuneration matters, including an approval of a new Remuneration
Policy for Directors and Executives;
Time management at the Board and Committee meetings;
Process for attracting and selecting new Directors;
Board composition – gender and fields of experience and expertise;
Progressing well in the ESG journey;
Management information is freely available to the relevant parties,
with better content and format of the management reports contained
in the Board packs;
Good regulatory, risk and business knowledge on the Board; and
Timeliness of succession planning.
Opportunities for improved effectiveness were also identified, and the
Board, supported by the Company Secretary, will apply themselves
delivering the agreed actions arising from the internal review in 2022.
Board training and development
On a regular basis, all Board members are given updates on changes
and developments in the business and the environment in which the
Group operates, in order to further develop the understanding and
awareness of the Board.
The Company Secretary and the legal advisors provide updates to the
Board on any relevant legislative and regulatory corporate governance-
related changes on an on-going basis.
During the year the Directors attended training on various areas includ-
ing ESG, cyber security, the UK Market Abuse Regulation and Israeli &
UK Corporate Law.
Ensuring that the Annual Report is fair, balanced and understand-
able
In relation to the Annual Report and the Consolidated Financial State-
ments for the year ended 31 December 2021, the Board, in conjunction
with the Audit Committee have sought to ensure that the Annual Report
is fair, balanced and understandable. The Board considers that, taken
as a whole, the Annual Report is fair, balanced and understandable,
and provides the information necessary for shareholders to assess the
Company’s position, performance, business model and strategy.
The Company encourages the engagement of both institutional and
private investors. During 2021, in light of COVID-19 restrictions and
related public health guidance by various governments, the majority
of investor meetings were conducted by the Company through virtual
channels, including conference calls and video conferences. The Chief
Executive Officer, David Zruia, and Chief Financial Officer, Elad Even-
Chen met regularly with institutional investors, particularly with regard
to the issuance of half and full year results. They were accompanied
at these meetings by the Company’s Head of Investor Relations, who
manages Plus500’s relationships and communications with the invest-
ment community. The Chair of the Board also met regularly with key
investors during the year.
Communication with private individuals is maintained through the
Annual General Meeting and any Extraordinary General Meeting, the
Company’s annual and interim reports and the scheduled, or otherwise
required, trading updates. The Chair of the Audit, Remuneration, Nom-
ination, Regulatory & Risk and ESG Committees are available to answer
questions at the Company’s Annual General Meetings. In addition,
further details on the strategy and performance of the Company can
be found on its website (www.plus500.com), which includes copies of
the Company’s regulatory news, financial statements, investor pres-
entations and other reports.
Regular updates are provided to the Board on meetings with sharehold-
ers and analysts, as well as on brokers’ opinions. Non-Executive Direc-
tors are available to meet major shareholders, as required. Investors
are also encouraged to contact the Company’s Head of Investor Rela-
tions at: ir@Plus500.com.
Governance Report continued
59Plus500 Ltd. 2021 Annual Report
Strategic Report Governance Financial statements
Major interests in shares
As at 21 March 2022, being the latest practicable date before the
approval of this report, the Company is aware of the following persons
who, directly or indirectly, were interested in 3% or more of the Com-
pany’s capital or voting rights:
FUND MANAGER
NUMBER
OF
SHARES %
Odey Asset Management 9,057,360 9.09
Schroder Investment Management 5,289,085 5.31
The Vanguard Group, Inc 4,419,730 4.44
BlackRock Inc 4,273,471 4.29
2021 Annual General Meeting
The 2021 Annual General Meeting was held on 4 May 2021 as a virtual
meeting, due to the UK government restrictions following the COVID-19
pandemic.
All resolutions proposed at the 2021 AGM were duly passed by share-
holders by means of a poll vote.
Following consultations made with shareholders ahead of the 2021
AGM, the Remuneration Committee excluded special, one-off bonuses
in future Executive Remuneration plans in the Company’s new Remu-
neration Policy. A resolution to approve the new Remuneration Policy
was approved by over 94% of shareholders’ votes at the AGM.
The Board noted that two resolutions passed at the 2021 AGM had
more than 20% of votes cast against them. These resolutions related
to an advisory vote on the Directors’ Remuneration Report and a tax-
related bonus payment regarding the Company obtaining a highly
beneficial approval from the Israeli Tax Authority and the Israel Innova-
tion Authority as a Preferred Technological Enterprise. Since the AGM
results, the Board have engaged with various shareholder advisory
bodies and a number of shareholders, taking into account their feedback.
The Board always takes the outcome of shareholders’ votes seriously
and, going forward, will continue its engagement and dialogue with
shareholders and their representatives and will continue to consider
related shareholders’ feedback, with a view to implementing the feed-
back, as appropriate.
2022 Annual General Meeting
Given many of the Company’s Board members are based in international
locations, and with travel restrictions remaining in place in certain
geographies, in order to facilitate an effective participation by the
shareholders from various jurisdictions, the Company’s 2022 Annual
General Meeting will be held as a hybrid meeting. Going forward, sub-
ject to future changes to travel restrictions, it is expected that the
Company’s AGMs will be held on a physical or hybrid basis.
Details of all resolutions to be proposed at the 2022 Annual General
Meeting will be included in the Notice of the 2022 Annual General
Meeting to be circulated by the Company to all shareholders in due
course.
Shareholder Engagement
60 Plus500 Ltd. 2021 Annual Report
“With several significant appointments
made in 2021, including of Prof. Jacob
A. Frenkel as the Board’s new Chair,
substantial progress was made in ex-
panding the range of the Board’s ex-
pertise and further diversifying its
composition.
Steve Baldwin, Chair of the Nomination Committee
Dear shareholder
As the Chair of the Nomination Committee, I am pleased to have this
opportunity to give you an overview of the work of the Committee during
2021.
The Board is committed to evaluating and reviewing the structure, size
and composition of the Board on a continual basis, including the bal-
ance of skills, knowledge, experience and diversity (including gender
diversity) of the Board while factoring in the Company’s strategy, risk
appetite and future development.
During the year, the Committee undertook a review of the broader
composition of the Board, and identified a need to add further Independ-
ent Non-Executive Directors to increase the Board‘s talent diversity.
Subsequently, an external headhunter, True Europe LLP (“True Search”)
was engaged to support the process and to identify potential candidates
with the required skills, experience and diversity credentials.
The Committee engaged the services of True Search and candidate
briefs were compiled and lists of appropriate candidates for each brief
were drawn up with input from the Board and its advisors. Other than
in respect of recruitment services, True Search has no other connection
with the Company or any of its Directors.
I am pleased that in 2021 we welcomed to the Board two female Direc-
tors, Ms. Sigalia Heifetz, who was appointed in February 2021 as an
Independent Non-Executive Director (and was re-elected at our 2021
AGM), and Ms. Tami Gottlieb, whose nomination for appointment as
an Independent Non-Executive Director and External Director was
approved by our shareholders at our 2021 EGM held in March 2021.
Tami was also appointed as the Chair of the Audit Committee following
the departure of Charles Fairbairn.
Also, during 2021 the Committee led the search for a new Chair of the
Board to succeed Penny Judd, who served as a Non-Executive Director
since 2016 and as our Chair since 2017. True Search was engaged
again to support the process and to identify potential candidates with
the required skills, background experience and expertise. After a thor-
ough and transparent process, Prof. Jacob A. Frenkel was identified
as the best suited candidate and I am pleased that his appointment
was approved by the Company’s shareholders at our 2021 AGM held
on 4 May 2021, with excellent support from 99.83% of those voting.
The Committee also identified a need to add an additional Independent
Non-Executive Director in 2022 to increase the Board‘s talent diversity
and was also mindful that Daniel King, our long serving Independent
Non-Executive Director and External Director had served since the
Company’s IPO in 2013 and would not be eligible under the Companies
Law for re-election in 2022. Following a further search process, and as
announced on 18 March 2022, Prof. Varda Liberman was appointed
as an Independent Non-Executive Director.
The new Board members have gone through an extensive induction
process, as further described on page 56 above.
The Board is committed to diversity of gender, ethnicity, background,
nationality and professional experience and these were the key pillars
of the searches. Hence, I am delighted that our Board composition was
significantly diversified during FY 2021 by the addition of three Inde-
pendent Non-Executive Directors – Ms. Sigalia Heifetz, Ms. Tami Got-
tlieb and Prof. Jacob A. Frenkel, as the Chair of the Board, and also very
recently with the appointment of Prof. Varda Liberman as an additional
Independent Non-Executive Director.
Report of the Nomination Committee
61Plus500 Ltd. 2021 Annual Report
Strategic Report Governance Financial statements
These appointments have increased the gender diversity on the Board,
and have ensured that the Company increases its talent diversity, in
line with the Code and the recommendations of the Hampton-Alexan-
der Review on gender equality in leadership positions. Following these
additional appointments, I am pleased to report that, as of the date of
this Annual Report, the Board comprises 44% female Directors (four
female Directors out of nine Directors). Also, following Daniel King’s
tenure finishing in June 2022, the Board will comprise 50% female
Directors (four female Directors out of eight Directors).
I would like to thank Daniel for all his help during his time on the Com-
mittee.
During the year, the Committee recommended to the Board that a new
Senior Independent Director be appointed to replace Charles Fairbairn
who was stepping down as the Senior Independent Director at the 2021
AGM held in May 2021. The Committee took into consideration the
recommendations of the final Hampton-Alexander Report published in
February 2021, which recommended that as a matter of best practice
companies should have a woman in at least one of the four roles of Chair,
CEO, SID and CFO. I am pleased that Ms. Anne Grim was appointed as
our new SID, as of May 2021. Further details of Anne’s qualifications can
be found on page 52.
According to the evaluation carried out by the Board, all Non-Executive
Directors are considered to be independent in character and judgement
and no cross-directorships exist between any of the Directors.
Due to the enhanced role of the Nomination Committee set out in the
Code, we are continuing to develop our programme of activity accord-
ingly. Throughout 2021, the Nomination Committee dedicated time to
review and discuss succession planning across the business, in order
to ensure, among other things, that there is a good pipeline of female
successors to many of the senior management roles throughout the
business.
The Committee will continue this year to ensure that there is a strong
talent pipeline with the necessary set of skills and expertise, whilst
considering female representation and other diversity pillars as part of
this process.
I look forward to reporting on the Nomination Committee’s further
progress in the next year’s Annual Report.
Steve Baldwin
Chair of the Nomination Committee
22 March 2022
Committee composition
The Nomination Committee comprises Steve Baldwin, Daniel
King and Prof. Jacob A. Frenkel, and is chaired by Steve Baldwin.
The Code recommends that a majority of the members of a
nomination committee should be Independent Non-Executive
Directors. The Board considers Steve Baldwin, Daniel King and
Jacob Frenkel to be independent for the purposes of the Code.
Upon Daniel King’s tenure finishing in June 2022, Anne Grim,
the Senior Independent Director and External Director, shall
replace Daniel King as a member of the Nomination Committee.
Details of the skills and experience of the Committee members
are set out on pages 52 – 53 of this Annual Report. Details of
individual attendance at meetings are set out in the Committee
attendance table below.
Committee attendance (in FY 2021)
SCHEDULED
MEETINGS
ELIGIBLE TO
ATTEND
SCHEDULED
MEETINGS
ATTENDED
Steve Baldwin (Chair) 3 3 (100%)
Daniel King 3 3 (100%)
Prof. Jacob A. Frenkel
1
2 2 (100%)
Past members
Gal Haber
2
0 0
Charles Fairbairn
3
0 0
1. Prof. Jacob A. Frenkel was appointed as a member of the Committee on
12 May 2021.
2. Gal Haber stepped down from the Committee (and from the Board) on
4 January 2021, prior to any scheduled meeting of the Committee.
3. Charles Fairbairn stepped down from the Committee on 3 February 2021,
prior to any scheduled meeting of the Committee.
62 Plus500 Ltd. 2021 Annual Report
Committee responsibilities and activities
The Nomination Committee has responsibility for reviewing the struc-
ture, size and composition (including the skills, knowledge and experi-
ence) of the Board, considering succession planning and ensuring
diversity at Board-level. The other key governance mandates pursuant
to the written terms of reference of the Nomination Committee (which
are available on the Company’s website) are as follows:
To oversee succession planning for Directors and other senior execu-
tives, taking into account the challenges and opportunities facing the
Company;
To identify, and nominate for the approval of the Board, candidates to
fill Board vacancies (including External Directors' vacancies);
To make recommendations concerning the continuation in office of
any Director at any time, including the suspension or termination of
service; and
To prepare a description of the role and capabilities required for a
particular appointment.
The Nomination Committee meets not less than twice a year and at
such other times as required. The Nomination Committee takes into
account the challenges and opportunities the Group is facing and which
skills and expertise are therefore needed on the Board and its Commit-
tees in the future, whilst remaining committed to diversity of gender,
ethnicity, background, nationality and professional experience and
developing a talent pipeline reflective of this diversity.
A summary of the major activities and decisions of the Committee in
2021 is set out below:
Board
composition &
Time commit-
ment
Re-election of Directors;
Review of core skills and experience of the Board and
the independence of the Non-Executive Directors;
Review of membership of committees;
Appointment of three Independent Non-Executive Direc-
tors (including a new Chair of the Board);
Appointment of a new Senior Independent Director;
Appointment of new Chairs of the Audit Committee and
the Regulatory & Risk Committee; and
Review of time commitment of the Non-Executive Direc-
tors.
Succession
planning
Review tenure of the Directors;
Review of the Company’s written succession plan; and
Foster the development of talented employees through-
out the business.
Diversity
Review and amend the Equality, Diversity and Inclusion
Policy, in line with the Code and the 33% target for female
board representation set out in the Hampton-Alexander
Review; and
Review of Board diversity on the Board, and signifi-
cantly increased the female representation on the Board.
2021 internal
Committee
evaluation
Discussion and assessment of the 2020 and 2021
internal Nomination Committee evaluation findings.
Governance Review of the Committee’s terms of reference in light
of the Code and the Companies Law; and
Review of 2021 Nomination Committee Report which
is included within this Annual Report.
Following the activities of the Committee in 2021, the Committee is
confident that each Director brings a unique set of skills and experience
which enables the Board to be reflective of a diverse and varying range
of perspectives and opinions and enables the Company to achieve its
strategy and targets going forward.
The Committee believes that each Director’s contribution is important
to the Company’s long-term sustainable success.
Priorities for FY 2022
In the coming year the Committee will continue to focus on key themes
such as diversity and succession planning and ensuring a diverse tal-
ent pipeline throughout the Group.
Equality, Diversity and Inclusion
The Board’s policy on equality, diversity and inclusion commits to:
Ensuring the selection and appointment process for employees and
Directors includes a diverse range of candidates;
Ensuring that no unlawful discrimination occurs at any stage in the
selection process on the grounds of age, disability, gender reassign-
ment, marriage and civil partnership, maternity, pregnancy, race, religion
or belief, gender or sexual orientation, ethnicity, country of origin,
nationality and cultural background;
Disclosing statistics on gender diversity in this Annual Report (page 33);
and
Reviewing the policy from time to time and continuing to disclose the
policy in the Annual Report.
The Board has taken significant steps to increase gender diversity. All
Board appointments are made objectively based on an individual’s skills
and expertise and consistent with the Company’s Equality, Diversity
and Inclusion Policy.
Board Equality, Diversity and Inclusion Policy
OBJECTIVES PROGRESS UPDATE
Ensuring the selection and appoint
-
ment process for employees and
Directors includes a diverse range
of candidates
Review employees’ recruitment proce-
dure which includes, among others, a
non-discriminatory selection process,
allowing the recruitment of a diverse
workforce.
Ensuring that no unlawful discrimi-
nation occurs at any stage in the
selection process on the grounds
of age, disability, gender reassign-
ment, marriage and civil partnership,
maternity, pregnancy, race, religion
or belief, gender or sexual orienta-
tion, ethnicity, country of origin,
nationality and cultural background
Review employees’ recruitment proce-
dures which include non-discriminato-
ry selection process, at all stages of
the selection process.
Improve gender diversity at Board
and senior management level
One female Non-Executive Director was
appointed in September 2020 and two
additional female Non-Executive Direc-
tors were appointed in Q1 2021, follow-
ing the engagement with True Search.
Also, an additional female Non-Execu
-
tive Director was appointed in March
2022.
Review Board equality, diversity
& inclusion policy
The Committee has reviewed and
approved the updated Board’s equality,
diversity & inclusion policy, a copy of
which is available on the Company’s
website.
Report of the Nomination Committee
continued
63Plus500 Ltd. 2021 Annual Report
Strategic Report Governance Financial statements
Succession planning
The Committee has spent time in 2021 considering the important
matter of succession planning across the business and reviewed the
written Succession Planning Procedure. In order to ensure minimal
business disruption in the event of any unexpected senior management
or Board departures, the Committee is committed to continue develop-
ing plans for identifying appropriate successors in the short, medium
and long-term, whilst also having regard to the importance of diversity
throughout the Group.
Due to the size of the Group, it is not always possible to identify inter-
nal successors for all roles throughout the business. Nevertheless, the
Committee has reviewed plans for the succession of senior manage-
ment roles throughout the business and has identified appropriate
candidates as potential successors (both immediate successors and
long-term successors).
Relevant skills and experience on the Board
JACOB A.
FRENKEL
DAVID
ZRUIA
ELAD
EVEN-CHEN
DANIEL
KING
STEVE
BALDWIN
ANNE
GRIM
SIGALIA
HEIFETZ
TAMI
GOTTLIEB
VARDA
LIBERMAN
Audit and risk management
NED ED ED NED NED NED NED NED
Finance, banking, financial
services and fund manage-
ment
NED ED NED NED NED NED NED
Capital raising, mergers,
acquisitions, investment and
transactions
NED ED NED NED NED
Marketing
ED NED NED NED
Compliance & Regulation
NED ED ED NED NED NED NED
Shareholder relations
NED ED ED NED
Digital technology
ED NED NED NED NED
Innovation
NED ED ED NED NED NED NED
ESG
ED ED NED NED NED NED
Enterprise Risk management
NED ED NED NED NED NED
ED
Executive Director
NED
Non-Executive Director
64 Plus500 Ltd. 2021 Annual Report
Dear shareholder
I am honoured to have been appointed as the new chair of the Audit
Committee of the Board in May 2021. The Committee functions very
efficiently, supported by a number of consistent and professional
processes that form the basis of the Committee’s monitoring and review
framework. I would like to thank Charles Fairbairn, my predecessor, for
his efforts in establishing this solid foundation on which to manage
the Committee.
With that in mind, I am pleased to take this opportunity to give you an
overview of the work of the Committee during 2021. The Audit Com-
mittee performs a key role in the Groups governance framework, in
assessing internal controls across the Group and ensuring the integrity
of the Group’s financial results.
Priorities for the Audit Committee during the year included financial
reporting and the associated assurance of these reports.
With the assistance of Deloitte, our internal auditor during FY 2021, we
reviewed and monitored a multi-year internal audit plan which we will
continue to review and update over time. In January 2022, we concluded
that given the increase in the scope of business of the Group and the
diversification of its portfolio and geographical scope, it would be in
our interest to replace Deloitte as our internal auditor. As a result, and
after due process, we appointed E&Y as our new internal auditors, as
of FY 2022.
The Committee also reviewed a list of non-audit services provided this
year by the Company’s external auditor and approved its audit plan for
2022.
I look forward to reporting on the Audit Committee’s progress going
forward, in next year’s Annual Report.
Tami Gottlieb
Chair of the Audit Committee
22 March 2022
Committee responsibilities and activities
The Audit Committee is responsible for ensuring that the financial
performance of the Group is properly reported on and reviewed. The
other key governance mandates pursuant to the written terms of refer-
ence of the Audit Committee (which are available on the Company’s
website) are as follows:
To monitor the integrity of the Consolidated Financial Statements of
the Group (including annual and interim accounts and results announce-
ments);
To monitor the adequacy and effectiveness of the Company’s internal
financial controls and internal control and risk management systems;
To advise on the appointment of the Company’s external auditor and
on their remuneration; and
To monitor and review the effectiveness of the Company’s internal
audit function.
In addition, under the Companies Law, the Audit Committee is required
to monitor deficiencies in the business management of the Company,
including by consulting with the internal auditor and independent
accountants, to review, classify and approve related party transactions
and extraordinary transactions, to review the internal auditor’s audit
plan, to oversee the performance of the Company’s internal auditor
and the internal control functions and to establish and monitor whistle-
blower procedures.
The Audit Committee meets not less than four times a year at appropri-
ate intervals in the financial reporting and audit cycle and otherwise
as required. The Audit Committee met on six occasions during 2021.
The internal and external auditors have the right to attend meetings.
The relevant Executive Directors, the Company’s legal advisors and
other persons may, by invitation from the Chair of the Audit Committee,
attend meetings. At least twice per year, the Audit Committee meets
privately with the external auditor to discuss issues relating to the
Company’s management and as required under the Companies Law.
“The Audit Committee performs a key
role in the Group’s governance frame-
work, in assessing internal controls
across the Group and ensuring the in-
tegrity of the Groups financial results.
Tami Gottlieb, Chair of the Audit Committee
Report of the Audit Committee
65Plus500 Ltd. 2021 Annual Report
Strategic Report Governance Financial statements
A summary of the major activities and decisions of the Committee in
2021 is set out below:
Financial
performance
review
Review of the financial performance and review of the
Consolidated Financial Statements of the Group twice a
year.
Internal audit
review
Review assessments of the control environment via inter-
nal audit reports, and monitor progress on implementing
internal audit recommendations.
External audit
review
Review progress on implementing external audit recom-
mendations. Monitor and review the effectiveness and
independence of the external audit function.
Risk control Assist the Board in the monitoring of the Group’s internal
controls and risk management systems and their effective-
ness.
2021 internal
Committee
evaluation
Discussion and assessment of the 2020 and 2021 inter-
nal Audit Committee evaluation findings.
Governance Review of the Committee’s terms of reference in light
of the Code and the Companies Law.
Review of 2021 Audit Committee Report which is
included within this Annual Report.
Significant accounting and financial judgements in 2021
The Committee considered a number of significant accounting and
financial judgements and estimates, which were discussed with the
external auditors in the planning stage of the audit, and received the
external auditor’s confirmation that no additional matters have arisen
and require the Committee’s attention.
The significant judgements considered were: revenue recognition,
uncertain tax positions, the control environment, compliance with laws
and regulations and appropriateness of the going concern basis of the
Consolidated Financial Statements and the level of cash required within
the business to satisfy both external regulators and the Group’s market
risk management.
External auditor
It is the responsibility of the Audit Committee to keep under review the
scope and effectiveness of the external auditor. This includes recom-
mending the appointment of the external auditor to the Board and
reviewing the scope of the audit, approving the audit fee and, on an
annual basis, satisfying itself that the auditor is independent. The
external auditor is engaged to express an opinion on the Consolidated
Financial Statements. The external auditor conducts the audit accord-
ing to the audit plan which include different audit procedures like con-
firmations, testing samples and discussing with management the
reporting of operational results and the financial status of the Group,
to the extent necessary to express their audit opinion.
Committee composition
The Code recommends that an audit committee should include
at least three members who are Independent Non-Executive
Directors, and that at least one member should have recent and
relevant financial experience. The Companies Law requires that
an audit committee consist of at least three Directors qualified
to serve as members of an audit committee under the Compa-
nies Law, including all External Directors, and must be comprised
of a majority of Directors meeting certain independence criteria
of the Companies Law. The Chair of the audit committee must
be an External Director.
The Audit Committee is chaired by Tami Gottlieb (as of May
2021) who succeeded Charles Fairbairn, and its other members
are Daniel King (until his tenure finishing in June 2022), Steve
Baldwin, Anne Grim and Prof. Varda Liberman (appointed as of
March 2022). All of the members are therefore independent
Non-Executive Directors under the Code and meet the criteria
for independence under the Companies Law. Tami Gottlieb,
Daniel King and Anne Grim are considered External Directors
under the Companies Law.
The Board considers that Tami Gottlieb has recent and relevant
financial experience in accordance with the requirements of the
Code. All of the Committee members have relevant Diversified
Financial Services experience. Details of the skills and experience
of the Committee members are set out on pages 52 – 53. Details
of individual attendance at meetings are set out in the Commit-
tee attendance table below.
Committee attendance (in FY 2021)
SCHEDULED
MEETINGS
ELIGIBLE TO
ATTEND
SCHEDULED
MEETINGS
ATTENDED
Tami Gottlieb (Chair)
1
5 4 (80%)
3
Daniel King 6 6 (100%)
Steve Baldwin 6 6 (100%)
Anne Grim 6 6 (100%)
Past members
Charles Fairbairn
2
3 3 (100%)
1. Tami Gottlieb was appointed as a member of the Committee on 16 March
2021 and serves as the Chair of the Committee as of 4 May 2021.
2. Charles Fairbairn (previous Chair of the Committee) stepped down from
the Committee and the Board on 4 May 2021.
3. Tami Gottlieb was unable to attend one Committee meeting due to illness.
General note: Prof. Varda Liberman was appointed as a member of the Com-
mittee in March 2022, thus she is not included in the Committee’s attendance
table in FY 2021.
66 Plus500 Ltd. 2021 Annual Report
Performance and effectiveness of the external auditor
Kesselman & Kesselman, a member firm of PricewaterhouseCoopers
International Limited, was appointed as the Company’s external audi-
tor in 2013 and has been retained since then to perform audit and
audit-related work on the Company and other local offices of Pricewa-
terhouseCoopers perform audit and audit-related work on the majority
of the Company's subsidiaries. The Committee assesses the auditor’s
independence and effectiveness at least on an annual basis, through
closed sessions and enquiries by the Committee members.
The Audit Committee monitors the nature and extent of non-audit work
undertaken by the auditors. Given the non-audit work undertaken by the
external auditor and the Committee’s oversight of its work, the Commit-
tee is satisfied that the independence and objectivity of the external
auditor was adequately safeguarded throughout 2021. Nevertheless,
the external auditor’s independence and objectivity is kept under review
and is a standing item on the agenda for the Audit Committee.
In addition, the Audit Committee periodically monitors the cost of non-
audit work undertaken by the external auditor. The Audit Committee
considers that it is in a position to take action if at any time it believes
there is a risk of the auditor’s independence and objectivity being
undermined through the award of this task.
Having assessed the external auditor’s effectiveness and independence
during 2021, the Audit Committee concluded that the auditor has dem-
onstrated professional scepticism and judgement and that the audit
process as a whole has been conducted robustly and that the team
selected to undertake the audit has done so thoroughly and profession-
ally. The Audit Committee reviewed the re-appointment of the external
auditor and recommended to the Board that the external auditor be
proposed for re-election at the upcoming Annual General Meeting.
Audit tender process
The Committee remains satisfied with the external audit process and is
currently not planning to undertake a formal tender process until the
financial period ended 31 December 2023. In FY 2022, the external audit
engagement partner will be rotated.
Non-audit services
The Company maintains a Non-Audit Services Policy in order to ensure
that the provision of non-audit services do not impair the external audi-
tor’s independence or objectivity. During 2021, Kesselman & Kesselman,
a member firm of PricewaterhouseCoopers International Limited, and
other local offices of PricewaterhouseCoopers, provided non-audit
services, such as tax assessments and advice and regulatory reporting
requirements, which totalled $1.0m (including assurance related services
of $0.3m). The assurance related services include mainly local regulatory
reporting requirements for the regulated subsidiaries which are linked
directly with the external auditors’ services. In addition, part of the non-
audit services in the amount of $0.7m are related to tax assessments
which are provided by the external auditor according to common practice
in specific territories.
The non-audit services fee constitutes 62.5% of the fees payable to the
external auditor in 2021.
Overview of the non-audit services policy
Under the policy, all services provided by the external auditor (other
than the audit itself) are regarded as non-audit services. The policy
draws a distinction between permitted services (which could be provided
subject to conditions set by the Committee) and prohibited services.
The type of non-audit services deemed to be permitted include assur-
ance work on non-financial data, tax services including tax advisory,
and reporting best practice.
The Committee has provided pre-approval which allows management
to appoint the external auditor to conduct permitted non-audit services
if they fall below a set fee level. The Committee reviews the pre-approval
limit on an annual basis and it is currently set at $50,000. Any non-audit
service provided by the external auditor is reported to the Board. In the
event that the provision of non-audit services would exceed $50,000,
the Committee would request Board approval.
Report of the Audit Committee continued
67Plus500 Ltd. 2021 Annual Report
Strategic Report Governance Financial statements
KEY FINANCIAL REPORTING AND SIGNIFICANT FINANCIAL JUDGEMENTS HOW THE ISSUE WAS ADDRESSED BY THE AUDIT COMMITTEE
Revenue recognition
The recognition of revenue is a key matter
to be reviewed, monitored and tested
The Audit Committee held meetings, among others, with the operation, R&D and risk
teams to verify compliance of revenue recognition from all related aspects such as:
IT general controls, access to programs and supporting data, program changes and
computer operations for the platform and for the ERP system.
The Audit Committee discussed this matter with the external auditor at the planning
and conclusion phases of the audit.
The Audit Committee concluded the revenue recognition process is appropriate and
controls are effective and are appropriately disclosed in the Financial Statements.
Uncertain tax positions
The Audit Committee is responsible for the
adequacy of the uncertain tax positions
The Audit Committee held meetings, among others, with management and tax advi-
sors to assist in assessing the technical aspect of the Groups tax positions, includ-
ing understanding the correspondence with the different tax authorities and
reviewing other third parties’ advice obtained by management.
The Audit committee discussed this matter with the external auditor through the
process of the audit, and received periodical updates during the year.
The Audit Committee concluded that the provision for uncertain tax positions is
reasonable.
Review and assess-
ment of the control
environment
The Audit Committee has the ultimate
responsibility for the supervision of the
control environment. A key role of the Com-
mittee is to provide oversight and reas-
surance to the Board with regard to the
integrity of the Company’s financial report-
ing, internal control policies and proce-
dures for the identification, assessment
and reporting of risk
The Audit Committee reviewed the internal audit reports produced in the year, dis-
cussed key findings with management and reviewed the implementation of all
internal audit report recommendations brought forward from previous years, in
addition the Committee reviewed key audit risk topics in assessing the internal audit
reports produced for 2021.
The Audit Committee concluded the internal controls are effective. No significant
internal control failings were identified during the year. Where any gaps were identi-
fied, processes were put in place to address them and these are continually monitored.
Review and assessment
of compliance with laws
and regulations
A key risk to the business is the fact that
the Group’s business is subject to various
laws and regulations in different jurisdic-
tions according to its activity
The Committee, in conjunction with the work of the Regulatory & Risk Committee,
reviewed regulatory reports prepared by the Risk & Compliance teams, to ensure
compliance with local regulations in the areas the Group operates in.
The Committee considers the grid of audits and regulatory assessments and reviews
their findings. The relevant aspects of such assessments to the Committees’ work
are discussed and assessed by the Committee.
Based on discussions with management and discussions held in the Regulatory &
Risk Committee, the Audit Committee came to the conclusion that the Group is
compliant with the required regulations.
Review and assess-
ment of appropriate-
ness of the going
concern basis of the
Financial Statements
and long-term viability
Going concern and viability are key matters
for the operations of the Group
The Audit Committee has reviewed the assessment setting out the key assumptions
related to the nature of the Group’s business, budget reports and cash flow forecasts
for the period of three years ending 31 December 2024, taking into account the
Group’s anticipated investment commitments and working capital requirements.
These reports detailed the impact of outcomes of stress tests after applying multiple
scenarios to determine how the Group is able to cope with deterioration in liquidity
profile or capital position.
The Audit Committee agreed to recommend the Going Concern and Viability State-
ment to the Board for approval.
Review and assess-
ment of the level of
cash required within
the business to satisfy
both external regula-
tors and the Group’s
attitude to market risk
The Group requires a level of cash to
ensure that it can operate its trading plat-
forms and maintain sufficient cash in its
regulated entities to satisfy regulatory and
operational needs
The Audit Committee reviews on an on-going basis the level of cash required from
a regulatory, operationally and risk perspective.
The Audit Committee concluded that the cash amounts held are sufficient for all the
above-mentioned perspectives.
68 Plus500 Ltd. 2021 Annual Report
Internal auditor
Pursuant to the Companies Law, the Board must appoint an internal
auditor recommended by the Audit Committee. An internal auditor may
not be:
a person who holds more than 5% of the Company’s outstanding
shares or voting rights;
a person who has the power to appoint a Director or the Chief Execu-
tive Officer of the Company;
an officer or Director of the Company; or
a member of the Company’s independent accounting firm, or anyone
on its behalf.
The role of the internal auditor is to examine, among other things, the
Company’s compliance with applicable laws and orderly business
procedures. The Audit Committee is required to oversee the activities
and to assess the performance of the internal auditor, as well as to
review the internal auditor’s work plan, and the Committee has done
so in FY 2021. The Committee concluded that the internal audit func-
tion was an effective provider of assurance over the Company’s risks
and controls and appropriate resources were available as required.
Brightman Almagor Zohar & Co. (Deloitte Israel), a member firm of
Deloitte Touche Tohmatsu Limited, served as the Company’s internal
auditor in FY 2021.
In January 2022, the Company agreed with Deloitte that they will step
down as internal auditors of the Company. Following receipt of a rec-
ommendation from the Audit Committee, the Board has appointed E&Y
as the Company's new internal auditors as of FY 2022.
Whistleblowing policy
The Group operates a Whistleblowing Policy which encourages all
individuals within the Group (including employees, partners, consult-
ants, contractors, suppliers, customers and other third parties) to feel
confident to voice concerns internally in a responsible, anonymous,
confidential and effective manner when they discover information
which they believe shows serious malpractice or impropriety, and to
question and act upon those concerns. It provides a method of properly
addressing bona fide concerns of such individuals, while offering whistle-
blowers protection from victimisation, harassment or disciplinary
proceedings. Such an anonymous reporting can be undertaken in local
languages. The Audit Committee reports to the Board on the effective-
ness of the Group’s whistleblowing mechanism and on any matter that
arises as a result of it. The current Whistleblowing Policy supervisor is
Daniel King. No whistleblowing complaints were received in 2021. Upon
Daniel King’s tenure finishing in June 2022, Steve Baldwin shall replace
Daniel and serve as the new Whistleblowing Supervisor.
Fair, balanced and understandable
The Audit Committee undertakes a duty to consider whether
the 2021 Annual Report and Consolidated Financial Statements
taken as a whole, are fair, balanced and understandable, while
final determination lies within the responsibilities of the Board.
The Audit Committee, on behalf of the whole Board, also assesses
whether there is enough information in the Annual Report and
Consolidated Financial Statements necessary for shareholders
to evaluate the financial position, performance, governance,
business model and strategy of the Group.
The process
The Committee reviews the Consolidated Financial Statements
and recommends to the Board of Directors to approve the Con-
solidated Financial Statements.
During the drafting process of the 2021 Annual Report and
Consolidated Financial Statements, the Committee is given the
opportunity to comment and provide feedback on the drafts.
The Committee also considers whether the content provided in
the report has illustrated the whole picture for the year.
The Committee then evaluates whether the report is consistent
throughout, with a clear layout and linkage to the different front
and back sections, and whether it is presented in a logical man-
ner to the shareholders.
Conclusion
Following the review, it was the Committee’s opinion that the
2021 Annual Report and Consolidated Financial Statements are
representative of the year and, taken as a whole, present a fair,
balanced and understandable overview and provides the infor-
mation necessary for shareholders to assess the financial posi-
tion, governance, performance, business model and strategy of
the Group.
Report of the Audit Committee continued
69Plus500 Ltd. 2021 Annual Report
Strategic Report Governance Financial statements
“With a global regulatory network al-
ready well established, the Group re-
mains well positioned for potential fu-
ture changes to the regulatory
environment across the markets in
which it operates.
Sigalia Heifetz, Chair of the Regulatory & Risk Committee
Dear shareholder
I am privileged to have been appointed as Chair of the Regulatory &
Risk Committee and I would like to thank Penny Judd, as my predeces
-
sor, for her dedication and focus on ensuring that the Committee has
a clear framework from which to operate.
Regulatory compliance and risk management underpin the integrity of
our business model and continued delivery of our strategy. The Regu-
latory & Risk Committee receives regular reports on both compliance
and risk and challenges the performance in these areas. It also receives
AML reports, internal audit reports relating to the Groups regulated
entities, and other reports on specific areas where more detailed test-
ing or investigation is felt appropriate. These are described more fully
in the following report.
In addition, the Board undertook a robust assessment of the principal
risks facing the Group and updated its internal risk matrix accordingly.
We have also monitored new areas of regulatory compliance such as
emerging risks and developments in securities markets regulation.
The Committee and the Board have received reports on the implemen-
tation of preparation for the ASIC product intervention order, which
came into force in March 2021, with respect to retail customers in
Australia, setting leverage restrictions, similar to ESMA levels, to all
Plus500AU operations (ASIC, FMA, FSCA). Also, the Committee and
the Board have received reports in relation to the potential Brexit sce-
narios and reports relating to the new trading products launched by
the Group in 2021 – share dealing through ‘Plus500 Invest’ and futures
and options on futures. Following this, the Committee received comfort
that the applicable measures have been considered and effectively
implemented.
The Group’s portfolio of licences is an increasingly valuable asset, given
its scarcity and the growing complexity of obtaining new licences. I am
pleased that during Q1 2022 this portfolio of operating licences was
further strengthened.
The licence granted in Estonia in February 2022 will further support
the Group’s business across European markets in its core product
offering, and the acquisition of a Type 1 regulated firm in Japan, com-
pleted in March 2022, represents a major growth opportunity for the
Group, through an immediate presence in the substantial retail trading
market in Japan.
Our priorities for the coming year will be to continue to monitor regula-
tory changes and to seek to continue to enhance the risk assessment
and monitoring within the business in the face of changing regulatory
and market conditions, including the continued impact of the COVID-19
pandemic.
More specifically, we will continue to assess, and seek to enhance, our
approach to risk management, which is based on ensuring our risk
exposures are aligned with our risk appetite across the product port-
folio.
From a regulatory and compliance perspective, with a global regulatory
network already well established, the Group remains well positioned
for potential future changes to the regulatory environment across the
markets in which it operates.
I look forward to reporting on the Regulatory & Risk Committee’s further
progress in next year’s Annual Report.
Sigalia Heifetz
Chair of the Regulatory & Risk Committee
22 March 2022
Report of the Regulatory & Risk Committee
70 Plus500 Ltd. 2021 Annual Report
Committee composition
The Regulatory & Risk Committee is chaired by Sigalia Heifetz
(appointed as a member in February 2021 and as the Chair in
May 2021), succeeding Penny Judd. The other members are
Elad Even-Chen, Tami Gottlieb (appointed in March 2021), Prof.
Jacob A. Frenkel (appointed in May 2021) and Prof. Varda Liber-
man (appointed in March 2022). According to the Committee’s
terms of reference (which are available on the Company’s web-
site) the Committee shall comprise at least three members, and
the activities of the Committee should involve participation by
the Chair of the Audit Committee. The Chief Financial Officer
should be a committee member. Tami Gottlieb, Chair of the
Audit Committee is also a member of the Regulatory & Risk
Committee, as well as Elad Even-Chen, the Groups Chief Finan-
cial Officer. Details of individual attendance at meetings is set
out in the Committee attendance table below.
Committee attendance (in FY 2021)
SCHEDULED
MEETINGS
ELIGIBLE TO
ATTEND
SCHEDULED
MEETINGS
ATTENDED
Sigalia Heifetz (Chair)
1
3 2 (67%)
6
Elad Even-Chen 3 3 (100%)
Tami Gottlieb
2
2 2 (100%)
Prof. Jacob A. Frenkel³ 2 2 (100%)
Past members
Penny Judd
4
1 1 (100%)
Charles Fairbairn
5
0 0
1. Sigalia Heifetz was appointed as a member of the Committee on 4Febru-
ary 2021 and serves as the Chair of the Committee as of 4 May 2021.
2. Tami Gottlieb was appointed as a member of the Committee on 24March
2021.
3. Prof. Jacob A. Frenkel was appointed as a member of the Committee on
12 May 2021.
4. Penny Judd (previous Chair of the Committee) stepped down from the
Committee on 4 May 2021.
5. Charles Fairbairn stepped down from the Committee on 3 February 2021,
prior to any scheduled meeting of the Committee.
6. Sigalia Heifetz was unable to attend one Committee meeting due to illness.
General note: Prof. Varda Liberman was appointed as a member of the Com-
mittee in March 2022, thus she is not included in the Committee’s attendance
table in FY 2021.
Committee responsibilities and activities
The Regulatory & Risk Committee meets not less than three times a year
and otherwise as required. The Regulatory & Risk Committee receives
monthly updates from management on risk, compliance, AML and regu-
latory issues and reviews the related internal reports. The Regulatory &
Risk Committee has responsibility for providing oversight with respect to
current and potential future risk exposures of the Group and for oversee-
ing and monitoring the Group’s compliance with applicable laws, regula-
tions and orders as required. Its activities include reviewing relationships
with regulatory authorities such as the Financial Conduct Authority (FCA)
in the UK, the Australian Securities and Investments Commission (ASIC)
in Australia, the Cyprus Securities and Exchange Commission (CySEC)
in Cyprus, the Israel Securities Authority (ISA) in Israel, the Financial
Markets Authority (FMA) in New Zealand, the Financial Sector Conduct
Authority (FSCA) in South Africa, the Monetary Authority of Singapore
(MAS) in Singapore, the Financial Services Authority (FSA) in the Sey-
chelles, Commodities Futures Trading Commission (CFTC) and National
Futures Association (NFA) in the US, the Estonian Financial Supervision
Authority (EFSA) in Estonia, the Financial Services Agency (FSA) in Japan
and other regulatory authorities, as appropriate, in jurisdictions where the
Group has a significant operation. The Committee is also responsible for
reviewing risk assessment programmes and internal controls.
The Regulatory & Risk Committee is responsible for reviewing the Group’s
most significant risks to the achievement of strategic objectives and any
emerging risks, reviewing the Group’s Risk Management Policy, ensuring
that the Company’s Board ethics are being adhered to. The other key
governance mandates, pursuant to the written terms of reference of the
Regulatory & Risk Committee, are as follows:
To review the Group’s capability to identify and manage new risk types;
To review the most significant risks to the achievement of strategic
objectives;
To review incident reports to monitor incidents and remedial activity; and
To consider and approve the remit of the risk management function and
ensure that it has adequate resources and appropriate access to informa-
tion to enable it to perform its function effectively and in accordance with
the relevant professional standards.
A summary of the major activities and decisions of the Committee in
2021 is set out below.
Regulatory &
Compliance
review
Periodic regulatory, compliance and AML reports review.
Periodic AML reports (on the Group’s regulated entities) review.
Oversee the implementation of new regulatory requirements.
Monitor and assess the Groups relationships with regulatory
authorities.
Licence
application
review
Review licence applications submitted during the period.
Risk review
and
assessment
Review periodic risk reports, including VaR reports.
Review risk assessment programmes and internal risk man
-
agement controls.
Review emerging and principal risks for the period.
Review and assess current approach to hedging as well as
possible options for future approach in this area.
2021 internal
Committee
evaluation
Discussion and assessment of the 2020 and 2021 internal
Regulatory & Risk Committee evaluation findings.
Governance
Review of the Committee’s terms of reference.
Review of 2021 Regulatory & Risk Committee Report which is
included within this Annual Report.
Report of the Regulatory & Risk Committee
continued
71Plus500 Ltd. 2021 Annual Report
Strategic Report Governance Financial statements
Report of the ESG Committee
The Company supports the recommendations
published by the Financial Stability Board’s
Task Force on Climate-Related Financial Dis-
closures and during 2021, the Committee
worked with a specialist ESG consultant,
which conducted a rigorous gap analysis and
assessment of the Group’s ESG reporting
and disclosure.
Daniel King, Chair of the ESG Committee
Dear shareholder
ESG has become a critical element of organisational culture, operations,
reporting and disclosure and is now a highly prevalent theme across
global capital markets. This has been driven by growing public pressure,
increasing regulator engagement and investors integrating ESG into
their investment analysis.
In this dynamic and complex environment, ESG issues can have a direct
impact on a company’s competitive advantage and operational perfor-
mance. Furthermore, investors are seeking more understanding and
detail about how companies are managed in this regard.
In this context, and with increasing reporting and disclosure require-
ments for companies in this area, the Board established its ESG Com-
mittee in 2020, primarily to regularly review and assess the Group’s
ESG activities and align them with industry and market best practice.
With this in mind, the Committee, the Board and the Group remain
committed to developing Plus500’s ESG strategy, and will continue to
broaden its disclosure on ESG in order to ensure key stakeholders have
a clear and comprehensive understanding of the Group’s activities in
these areas.
As the Chair of the ESG Committee, I am pleased to provide an overview
of the work carried out by the ESG Committee in 2021, as well as its
objectives and priorities.
As a starting point, the Committee initiated a Materiality Assessment,
which was carried out at the beginning of 2021, to identify key ESG
priorities and risk factors and to establish a framework for the Group’s
future approach in these areas and, ultimately, to increase the Group’s
resilience over the long-term.
The framework for this assessment was based on internationally
accepted standards and frameworks such as the Sustainability Account-
ing Standards Board (SASB) and the Global Reporting Initiative (GRI),
and was driven by the findings and insights from interviews with a
number of key individuals from the Board, the executive team and
several major shareholders.
The assessment identified several ESG priority areas for Plus500 –
namely, customer care and protection, organisational culture, cyber
security, systems infrastructure and leadership and governance. Our
commercial and operational approach and progress during 2021 in
each of the areas can be found elsewhere in this Annual Report, in
particular in the ESG section on pages 30 – 37.
With the assessment laying the foundations of the Group’s approach
in this area, the Committee made strong progress during the year to
develop our position in ESG, in particular by refreshing our reporting
and disclosure, in line with the latest regulatory and disclosure require-
ments, as exemplified in various sections of this Annual Report.
The Company supports the recommendations published by the Finan-
cial Stability Board’s Task Force on Climate-Related Financial Disclosures
(TCFD) and during 2021, the Committee worked with a specialist ESG
consultant, which conducted a rigorous gap analysis and assessment
of the Group’s ESG reporting and disclosure, against its UK-listed peer
group and a range of US-listed fintech groups. This assessment has
helped to provide a foundation for the Group’s on-going approach to
ESG reporting and disclosure going forward.
More specifically, conclusions from this assessment have helped to
inform the Group’s initial reporting and disclosure against the TCFD
recommendations, which includes the reporting of our Scope 1 and
Scope 2 emissions data, for the first time. This information, including
the Group’s future plans to continue to align itself to the TCFD recom-
mendations, is outlined in the ESG section on pages 36 – 37 of this
Annual Report.
Also, during the year, the Committee and the Board developed an
Environmental Policy, which is available on the Company’s website. As
a technology-based business, Plus500 does not carry out any industrial
activity and is not involved in anything which would emit environmen-
tally harmful substances but has made various commitments, includ-
ing, to protect the environment, to reduce waste as well as water, energy,
and resource use and to monitor the Groups environmental performance.
The Committee reviewed the Donations & Volunteering Procedure and
received a report from the Company’s Donations Committee detailing
the type and amounts of donations made during 2020-2021 (both
72 Plus500 Ltd. 2021 Annual Report
Committee composition
The ESG Committee is chaired by Daniel King. The other mem-
bers are Steve Baldwin and Anne Grim. According to the Com-
mittee’s written terms of reference (which are available on the
Company’s website) the Committee shall comprise at least three
members, a majority of the members of the Committee should
be Independent Non-Executive Directors and at least one mem-
ber shall be an External Director. All of the Committee members
are Independent Non-Executive Directors and Anne Grim and
Daniel King are also considered as External Directors.
As of June 2022, Steve Baldwin will Chair the ESG Committee
and an additional member will be appointed to the Committee,
alongside Steve Baldwin and Anne Grim. Details of individual
attendance at meetings is set out in the Committee attendance
table below.
Committee attendance (in FY 2021)
SCHEDULED
MEETINGS
ELIGIBLE TO
ATTEND
SCHEDULED
MEETINGS
ATTENDED
Daniel King (Chair) 4 4 (100%)
Steve Baldwin 4 4 (100%)
Anne Grim 4 4 (100%)
monetary and in kind donations), the profile of charitable and non-profit
organisations which received the donations and future charitable ini-
tiatives.
Having served as an Independent Non-Executive Director and External
Director since the Company’s IPO in 2013, I will end my third and final
three-year term under the provisions of the Companies Law pertaining
to the term of an External Director, in June 2022. Therefore, as I am
not eligible under the Companies Law for re-election this year, I will be
stepping down from the Board and all related Board Committees.
So, in my final ESG Committee report, I would like to say that it has
been a privilege to have Chaired this Committee since it was established.
It is crucial that the Board ensures Plus500’s approach to the relevant
elements of ESG continues to develop and are clearly understood by
the investment community. To this end, I wish Steve Baldwin the best
of luck as my successor as Chair of the ESG Committee, and I am sure
he will provide dynamic leadership in such a vital area for the Group.
Daniel King
Chair of the ESG Committee
22 March 2022
Report of the ESG Committee continued
73Plus500 Ltd. 2021 Annual Report
Strategic Report Governance Financial statements
Committee responsibilities and activities
The overall responsibilities of the ESG Committee are to assess the
following pillars:
Environmental: the Group’s impact on the natural environment and its
adaptation to climate change including greenhouse gas emissions,
energy consumption, generation and use of renewable energy, biodi-
versity and habitat, impact on water resources and the status of water
bodies, pollution, resources efficiency, the reduction and management
of waste, and the environmental impact of the Group’s supply chain;
Social: the Group’s interactions with employees, commercial counter-
parties, stakeholders and the communities in which it operates and
the role of the Group in society, workplace policies (for example,
employee relations and engagement, diversity, non-discrimination and
equality of treatment, health and safety and well-being), ethical procure
-
ment, any social or community projects undertaken by the Group and
social aspects of the supply chain, community and stakeholder engage-
ment or partnerships; and
Governance: the ethical conduct of the Group’s business including its
business ethics policies, code of conduct and counterparty due dili-
gence.
The other key governance mandates, pursuant to the written terms of
reference of the ESG Committee, are as follows:
To ensure that sufficient focus and resource is given to implementing,
monitoring and management;
To consider the adequacy of the Group’s ESG policies and processes
by reviewing reports prepared by management on:
review of any key learnings from internal or external reviews and
investigations of any marketing, advertising campaigns and pro
-
motional activities which have had a significant negative impact on
the brand or image of the Group;
diversity in the workplace;
security and health and safety in respect of the Group’s employees
and premises;
charitable donations and pro bono programmes; and
the Company’s impact on the environment.
A summary of the major activities and decisions of the Committee in
2021 is set out below:
Reports and
Policies review
Periodic review of ESG reports.
Review of succession planning (from a gender diver-
sity perspective).
Review of Donations & Volunteering Procedure.
Adoption of an
Environmental
Policy
Adoption of a new Policy – Environmental Policy.
Donations and
Charitable
initiatives
review
Review type and amounts of donations made during
2020-2021 (both monetary and in-kind donations), pro-
file of charitable and/or non-profit organisations which
received the donations and future charitable initiatives.
Materiality
Assessment
Review of, and feedback on, detailed materiality assess
-
ment.
Discussion and agreement on key priority areas emanat-
ing from this assessment, including an approach on
future reporting and disclosure in each of these areas.
Gap Analysis
Working with a specialist ESG consultant to conduct
gap analysis of the Group’s ESG reporting and disclosure,
compared to our UK-listed peer groups and US-listed
fintech groups.
Discussed and agreed approach for Group’s ESG report-
ing and disclosure, based on the findings of this analy-
sis.
This included discussion on the rationale of initial report-
ing of the Group’s Scope 1 and Scope 2 emissions data
(which is included on page 36 of this Annual Report).
2021 internal
Committee
evaluation
Discussion and assessment of the 2020 and 2021
internal ESG Committee evaluation findings.
Governance Review of the Committee’s terms of reference.
Review of 2021 ESG Report which is included within
this Annual Report.
Review of 2021 ESG Committee Report which is includ-
ed within this Annual Report.
74 Plus500 Ltd. 2021 Annual Report
Dear shareholder
As the Chair of the Remuneration Committee, and on behalf of the
Board, I am pleased to present the Remuneration Committee Report
for the year ended 31 December 2021.
Plus500 is a corporate entity registered in Israel and is therefore not
legally required to comply with the requirements applicable to a UK
incorporated listed company. The Directors’ Remuneration Report,
which will be put to shareholders’ vote (as an advisory vote) at the 2022
AGM, has been prepared with a view of the standards for a UK listed
company, while making required adjustments in order to conform with
the requirements under the Israeli law and market practices in Israel.
To this end, our Directors’ Remuneration Report provides a short over-
view of the new Directors’ Remuneration Policy which was approved
by shareholders at the 2021 AGM held on 4 May 2021, with an excellent
support of over 94% of the votes and the Annual Report on Remu-
neration that sets out the remuneration paid in respect of performance
in 2021.
Going forward, shareholders’ approval will be sought for our Remu-
neration Policy once every three years or earlier if a change to policy
is required, as was sought in 2021 for the years 2021, 2022 and 2023.
Shareholders will be aware that as an Israeli company we are required
to obtain shareholder approval to the remuneration packages for our
Executive Directors. If changes are made to the annual remuneration
packages, shareholders’ approval will be sought.
The Committee understands that historically shareholders have had
concerns about Executive Directors pay and it has therefore undertaken
a thorough and comprehensive review of the remuneration policy and
operation concluded in Q1 2021 with the support of external advisors
Korn Ferry with a clear understanding of market practice and investor
expectations. This has been followed with a period of consultation with
a substantial number of our shareholders and shareholder advisory
bodies. Feedback from investors has been positive overall noting the
substantial changes made. Investors have also understood that there
is a small number of matters that are not fully aligned with UK investor
expectations and that the Committee will look to review these matters
again over the policy period and at the latest at the next policy renewal
in 2024. The Committee refined certain aspects of its original propos-
als and is grateful for investor feedback on these matters.
The newly approved remuneration policy for FY 2021, FY 2022 and FY
2023 provides some far-reaching changes from the previous policy to
ensure that we are making significant strides to align to a UK norm.
The Committee is however cognisant of distinct sector and market
dynamics in Israel where Plus500 is headquartered, the competition
over talent in the Israeli market place and in the sector as a whole (this
competition intensified in 2021 which saw a large amount of Israeli
tech companies IPO in the international markets and an ever intensify-
ing competition for talents within the sector in Israel). I would also like
to emphasise that the changes proposed have a significant impact on
the way in which the current Executive Directors are paid. The Com-
mittee will therefore continue its journey over future policy reviews,
keeping the approach and the structure of the Executive Directors’
packages under review but it very much hopes that investors will
continue to be supportive of the substantial progress that has been
made in moving towards a UK norm at this time.
As part of our remuneration policy review, we have considered our
remuneration reporting. Our 2021 Remuneration Report provides clearer
and more transparent disclosures more closely aligned to UK practice.
We will continue to evolve this reporting to provide additional disclosures
in future years so as to make our disclosure more aligned to UK best
practice and the UK Directors’ Remuneration Reporting Regulations.
“The newly approved remuneration pol-
icy for FY 2021-FY 2023 provides
some far-reaching changes from the
previous policy to ensure that we are
making significant strides to align to a
UK norm.
Daniel King, Chair of the Remuneration Committee
Report of the Remuneration Committee
75Plus500 Ltd. 2021 Annual Report
Strategic Report Governance Financial statements
Business performance
2021 was another year of major operational, financial and strategic
success for Plus500, building on its long-term track record of performance
since the IPO in 2013. The Group delivered further positive momentum
during the year, driven by another very strong year of customer acquisi-
tion and retention, which ensured that Plus500’s operational and finan-
cial performance was well ahead of pre-pandemic levels.
While we have had to deal with the continued impact of COVID-19 in
terms of managing our business, we have not been affected in the
same way as many other businesses. The Company has not received
any government support and none of the employees have been fur-
loughed but have retained their normal remuneration arrangements
with payment of bonuses in the usual way reflecting business perfor-
mance for 2021.
2021 operation of policy
Following a year of outstanding performance, the annual bonus targets
were met in full with bonus payable to David Zruia of $1,590,000 and
Elad Even-Chen of $1,590,000.
Under the new policy, Share Appreciation Rights will no longer be
awarded to the Executive Directors.
Full details of the remuneration payable for 2021 performance and
performance against targets is set out in the Annual Report on Remu-
neration.
The Committee is comfortable that the remuneration paid for 2021 is
aligned to the strong performance in the year and investor returns.
Proposed increase in fees for Chair and Non-Executive Directors
Given the long-standing experience, high calibre and value creation
being delivered by the Chair of the Board and its Non-Executive Direc-
tors, the Remuneration Committee proposes to increase the remu-
neration of the Chair of the Board and the remuneration of each of the
Board’s Non-Executive Directors.
Further details of these proposed changes can be found in the Notice
of the 2022 Annual General Meeting, to be circulated by the Company
to all shareholders in due course.
Rationale for proposed increase in remuneration of Non-Executive
Directors
During FY 2021 and Q1 2022, the Group has significantly expanded its
international operations, making an initial entry in the US for the first
time, through two acquisitions, and by establishing a new operation in
Europe through a new licence in Estonia and in Asia, through an acqui-
sition in Japan. In addition, the Group is expected to establish further
new operations in additional geographies over the next 12 months and
into the future.
With the expanded, and expanding, global operations of the Group,
additional time, availability and attention is required of the Non-Exec-
utive Directors. The Remuneration Committee therefore believes the
remuneration increase being proposed is commensurate with the
increased attention and time required of the Non-Executive Directors,
to take account of an expanded and more globally diversified business.
In addition, this proposed level of remuneration is appropriate and in
line with US Non-Executive remuneration, which is relevant as several
of the Board’s Non-Executive Directors are either based in the US or
spend a significant amount of time there.
Rationale for proposed increase in remuneration of Chair of the
Board
The rationale for the Remuneration Committee’s proposed increased
in the remuneration of Prof. Frenkel as Chair of the Board is set out
below.
Firstly, the Remuneration Committee has taken into account Prof.
Frenkel’s more than 40 years of experience in global economics and
in leading and advising major multi-national financial organisations
and high-profile public sector institutions. In particular, he has significant,
long-standing experience in the US financial, futures and capital markets,
with a long track record of engaging with regulators and major govern-
ment agencies and institutions in the US and around the world. His
detailed biography can be found on page 52.
Secondly, the Group is already benefiting from leveraging his substan-
tial and established global relationship network.
With this in mind, and given his significant leadership and contribution
to Board meetings already in evidence over the last ten months, Prof.
Frenkel is proving to be a significant asset to the Company in crafting
its strategic objectives and advancing the development of its opera-
tions.
Some of the progress achieved by Plus500 in FY 2021 and in Q1 2022
would not have occurred without the leadership, guidance and contact
network of Prof. Frenkel, in particular the Group’s significant progress
made in the US futures and options on futures market during the year.
The Remuneration Committee therefore believes that the proposed
increase in Prof. Frenkel’s remuneration is appropriate for the level of
value that he is providing, and will continue to provide, for the Group
and its shareholders.
Next steps
The proposed increase in remuneration of the Non-Executive Directors
of the Board, including those of Prof. Frenkel as an Independent Non-
Executive Director and Chair of the Board, will be put to a shareholder
vote at the Company’s 2022 AGM.
Concluding remarks
The Committee and I would like to thank our investors who had been
supportive and approved our new remuneration policy. I am grateful for
the engagement, feedback and support we have received from our
shareholders as we have finalised these new remuneration arrangements.
The Committee and the Board noted that two of the resolutions which
were passed at the 2021 AGM had more than 20% of votes cast against
them. These resolutions related to an advisory vote on the Directors’
Remuneration Report and a tax-related bonus payment regarding the
Company obtaining a highly beneficial approval from the Israeli Tax
Authority and the Israel Innovation Authority as a Preferred Techno-
logical Enterprise.
76 Plus500 Ltd. 2021 Annual Report
As mentioned in our 2020 Remuneration Committee Report, our Remu-
neration Committee and Board resolved that payment of this one time
bonus was advisable and in the interest of the Company on the basis
of assessing the real value of this project while understanding that this
particular project is not typically part of the on-going duties of a CFO.
The Board is in no doubt that the Preferred Technological Enterprise
status would not have been secured were it not for Elad Even-Chen’s
enormous and unrelenting commitment to achieving it. The fact that
these approvals for the years 2017, 2018, 2019, 2020 and 2021 were
secured during the height of the COVID-19 pandemic when face to face
meetings and discussions were not possible is all the more impressive.
Following consultations made with shareholders ahead of our 2021
AGM, the Remuneration Committee excluded special, one-off bonuses
in future Executive Remuneration plans in the Company’s updated Remu-
neration Policy. A resolution to approve the updated Remuneration
Policy was approved by over 94% of shareholders’ votes at the 2021
AGM.
Since the 2021 AGM results, the Board engaged with various shareholder
advisory bodies and a number of shareholders, taking into account
their feedback.
Report of the Remuneration Committee
continued
The Board always takes the outcome of shareholder votes seriously
and, going forward, will continue its engagement and dialogue with
shareholders and their representatives and will continue to consider
related shareholder feedback, with a view to implementing this feedback,
as appropriate.
Lastly, given this will be my final report as Chair of the Remuneration
Committee, I would like to say that it has been an honour to serve the
Board, the Company and our shareholders in this important role over
the last years. In that time, the Board’s approach to Remuneration has
remained clear, rigorous and aligned with market practice. So, I hope
to have left the Committee, and its practices and processes, in good
shape for my successor, Anne Grim, to continue its positive work, for
which I wish her the best of luck.
Daniel King
Chair of the Remuneration Committee
22 March 2022
77Plus500 Ltd. 2021 Annual Report
Strategic Report Governance Financial statements
Committee composition
The Code recommends a remuneration committee to consist
of at least three members and that all of its members be Non-
Executive Directors, independent in character and judgement
and free from any relationship or circumstance which may, could
or would be likely to, or appear to, affect their judgement.
The Companies Law requires a remuneration committee to con-
sist of at least three members, and all of the External Directors
must be members of the committee (one of which to be appointed
as the chair) and constitute the majority thereof. The remaining
members must be Directors who qualify to serve as members of
the Audit Committee as defined in the Companies Law and whose
compensation is in accordance with the compensation require-
ments applicable to the External Directors. The Chair of the Remu-
neration Committee must be an External Director.
The Remuneration Committee comprises four independent
Non-Executive Directors: Daniel King, Anne Grim, Sigalia Heifetz
and Tami Gottlieb and is chaired by Daniel King. Sigalia Heifetz
and Tami Gottlieb joined the Committee on 4 February 2021
and 16 March 2021, respectively. Daniel King, Anne Grim and
Tami Gottlieb are considered External Directors under the Com-
panies Law. Upon Daniel King’s end of tenure in June 2022, Anne
Grim, who qualifies to serve as the Chair of the Remuneration
Committee under the Companies Law (being an External Direc-
tor) and under the Code (having served on the Committee for
more than twelve months), will chair the Remuneration Com-
mittee. Details of the skills and experience of the Remuneration
Committee members can be found on pages 52 – 53.
Committee attendance (in FY 2021)
REMUNERATION COMMITTEE
SCHEDULED
MEETINGS
ELIGIBLE TO
ATTEND
SCHEDULED
MEETINGS
ATTENDED
Daniel King (Chair) 3 3 (100%)
Anne Grim 3 3 (100%)
Sigalia Heifetz
1
3 3 (100%)
Tami Gottlieb
2
3 2 (67%)
5
Past members
Steve Baldwin
3
1 1 (100%)
Charles Fairbairn
4
0 0
1. Sigalia Heifetz was appointed as a member of the Committee on 4February
2021.
2. Tami Gottlieb was appointed as a member of the Committee on 16 March
2021.
3. Steve Baldwin stepped down from the Committee on 12 May 2021, follow-
ing the Board’s decision that the Remuneration Committee comprise up to
four members, to ensure an appropriate balance of Board members on
each Board Committee.
4. Charles Fairbairn stepped down from the Committee on 3 February 2021,
prior to any scheduled meeting of the Committee.
5. Tami Gottlieb was unable to attend one Committee meeting due to illness.
Annual report on remuneration 2021
This section of the Annual Report describes the implementation
of the Terms of Reference, Israeli law requirements and the
provisions of the Code.
Committee responsibilities and activities
The Remuneration Committee meets not less than twice a year
and at such other times as required. The Remuneration Com-
mittee has responsibility for determining, within the agreed
terms of reference, the Companies Law provisions and subject
to the remuneration policy of the Group, the Group’s policy on
the remuneration packages of the Company’s Chief Executive
Officer, Chief Financial Officer, the Chair of the Board and the
other Non-Executive Directors, the Company Secretary and other
senior executives determined by the Committee.
The other key governance mandates of the Committee pursuant
to the Companies Law and the written terms of reference of the
Remuneration Committee are as follows:
Reviewing the remuneration policy and approving a Remu-
neration Policy at least once in every three years;
Approving and recommending to the Board and, where appli-
cable, the shareholders, the total individual remuneration pack-
age of the Chair of the Board, each Executive and
Non-Executive Director, the Chief Executive Officer, Chief Finan-
cial Officer and other office holders (including bonuses, incen-
tive payments and share options or other share awards);
In determining remuneration policies for the Company’s senior
management and/or individual remuneration packages of each
Executive Director, the Chair of the Board and other designated
senior executives, the Remuneration Committee is required to
give regard to the relevant legal and regulatory requirements,
the provisions of the Companies Law, the provisions and recom-
mendations of the Code and associated guidance;
Approving and determining the targets for any performance-
related pay schemes; and
Reviewing the design of all share incentive plans for approval
by the Board and (if required or deemed appropriate) the share-
holders.
The Committee approved its new terms of reference in 2021
(which are available on the Company’s website).
78 Plus500 Ltd. 2021 Annual Report
A summary of the major activities and decisions of the Committee in
2021 is set out below:
Salary/base
service fees
Executive Directors’ remuneration review.
Review and approval of Non-Executive Directors’ fees
and recommendations to our shareholders and obtain-
ing a benchmark from a leading consultant on this issue.
Review and approval of Chair’s fees and recommenda-
tions to our shareholders.
Review of senior management fees.
Bonus
Review of the performance of the Chief Executive
Officer and the Executive Directors compared to the
targets set and approval of annual bonus awards for
2021 based on performance targets.
Long Term
Incentive Plans
(“LTIPs”)/
Restricted
Share Units
(“RSUs”)
Review of Executive Directors’ 2021 LTIP and RSU plans
(including addition of KPIs).
Review of updated clawback and malus provisions.
2021 internal
Committee
evaluation
Discussion and assessment of the 2020 and 2021
internal Remuneration Committee evaluation findings.
Governance
Review of corporate governance and determining appro-
priate levels of disclosure for the 2021 Directors’ Remu-
neration Report.
Review of 2021 AGM season remuneration report
results, and investor and shareholder advisory bodies’
views on remuneration.
Review of the Committee’s terms of reference in light
of the Code and the Companies Law.
Review of 2021 Remuneration Committee Report which
is included within this Annual Report.
Review of 2021 Directors’ Remuneration Report which
is included within this Annual Report.
Other
Review of remuneration consultant costs and appoint-
ment.
Review of workforce remuneration policies and com-
parison of such policies with senior management policies.
Review talent pipeline and its remuneration.
The Company Secretary ensures that the Remuneration Committee
fulfils its duties under the Companies Law and its terms of reference
and provides regular updates to the Remuneration Committee on rel-
evant regulatory developments in the UK, information on Israeli market
trends and compensation structures on a broader Group level.
Remuneration policy
Pursuant to the Companies Law, all public Israeli companies, including
companies whose shares are only publicly traded outside of Israel, such
as the Company, are required to adopt a written remuneration policy for
their Directors and Executives, which addresses certain items prescribed
by the Companies Law. The adoption, amendment and restatement of
the policy is to be recommended by the Remuneration Committee and
approved by the Board and the Company’s shareholders.
As mentioned above, the Committee has undertaken a thorough and
comprehensive review of the remuneration policy and operation, con-
cluded in Q1 2021 with the support of external advisors Korn Ferry.
Following the review, the Committee and the Board resolved to bring
an amended Remuneration Policy for the approval of the Company’s
shareholders at its 2021 AGM.
In developing the new Remuneration Policy, the Remuneration Com-
mittee consulted with major shareholders (covering over 50% of the
issued share capital) for their views on the proposals and also engaged
with shareholder advisory bodies. Based on the independent advice
received from Korn Ferry, as well as the feedback received from the
major shareholders and the shareholder advisory bodies. Following
this process, our new Remuneration Policy was approved by sharehold-
ers at the 2021 AGM on 4 May 2021.
The new remuneration policy and operation of policy for the years 2021,
2022 and 2023, provides some far-reaching changes from the previous
policy and operation to ensure that we are making significant strides
to align to a UK norm. The Committee is however cognisant of distinct
sector and market dynamics in Israel where Plus500 is headquartered,
the competition over talent in the Israeli marketplace and in the sector
as a whole. It would also like to emphasise that the changes made to
the policy have a significant impact on the way in which the current
Executive Directors are paid. The Committee will therefore continue its
journey over future policy reviews, keeping the approach and the struc-
ture of the Executive Directors’ packages under review but very much
hopes that investors will be supportive of the substantial progress that
has been made in moving towards a UK norm at this time.
Amongst other matters, the new Remuneration Policy for Executive
Directors provides for the:
Reduction of incentive quantum and rebalancing from short-term to
long-term incentives;
Changes to the annual bonus structure which includes a reduction of
the maximum bonus opportunity and moving the entire deferred bonus
element into shares;
Removal from the policy of the ability to pay discretionary bonuses;
and
Changes to the long-term incentive structure which includes removal
of the Share Appreciation Rights long-term incentive which pays out
100% in cash, replacing this with performance shares.
Report of the Remuneration Committee
continued
79Plus500 Ltd. 2021 Annual Report
Strategic Report Governance Financial statements
Stakeholder engagement
Employees
The Board regularly communicates with and receives feedback from
the Group’s employees through a variety of channels. Steve Baldwin,
as the designated Non-Executive Director dedicated to workforce
engagement, meets on a yearly basis with the Groups workforce and
at such meetings employees have the opportunity to share their views,
including on executive and employee remuneration.
In addition, employees can contact Steve Baldwin directly via email on
matters they wish to discuss with him or with the Board. Steve Baldwin
also regularly communicates with the senior management who have
connections with other stakeholders of the Company, such as custom-
ers and suppliers. Steve reports any key messages deriving from such
conversations to the Board and ensures that such messages are con-
sidered as part of the Board’s decision-making process. The Company
is not obliged to comply with Section 172 of the UK Companies Act
2006. Plus500 holds regular employee workshops and briefings on a
variety of topics and conducts round table discussions with its employ-
ees worldwide.
The Company seeks to consider and act on employee feedback and is
committed to ensuring that its remuneration structures are supported
by its employees. The Company is also continually working to develop
best practice in line with the Code and is considering whether additional
channels of employee communication are required in order to better
develop employee engagement and foster stronger connections with
its workforce.
Shareholders
The Chair of the Board and the Chair of the Remuneration Committee
are in regular communication with shareholders of the Company on a
variety of matters and are grateful for shareholders’ engagement and
feedback.
As mentioned in the Remuneration Committee Chair’s Statement and
the section above on our remuneration policy, in developing the new
Policy, the Committee consulted with major shareholders (covering over
50% of the issued share capital) for their views on the proposals and
also engaged with other shareholder advisory bodies. Feedback from
investors has been positive overall noting the substantial changes made.
Investors have also understood that there is a small number of matters
that are not fully aligned with UK investor expectations and that the
Committee will look to review again these matters over the policy period
and at the latest at the next policy renewal due in FY 2024. Following
initial feedback, the Committee refined certain aspects of its original
proposals and is grateful for investor feedback on these matters.
Following this shareholders’ engagement, the Remuneration Commit-
tee excluded special, one-off bonuses in future Executive Remuneration
plans in the Company’s Remuneration Policy. A resolution for this
updated Remuneration Policy was approved by over 94% of sharehold-
ers’ votes cast at the 2021 AGM.
The Board always takes the outcome of shareholder votes seriously
and, going forward, will continue its engagement and dialogue with
shareholders and their representatives and will continue to consider
related shareholder feedback, with a view to implementing this feedback,
as appropriate.
Approach to recruitment and remuneration of Executive Directors
Plus500 believes that strong, effective leadership is fundamental to its
continued growth and success in the future. This requires the ability
to attract, retain, reward and motivate highly-skilled Executive Directors,
with the competencies needed to excel in a rapidly changing market-
place and to continually motivate their employees.
When setting remuneration packages for new Executive Directors, pay
will be set in line with the remuneration policy of the Company. Several
factors will be considered, including: the geography in which the role
competes or is recruited from; the candidates experience and skills;
the remuneration levels of other Executive Directors and colleagues in
peer companies in Israel and in the international market; market stand-
ards and norms in the UK and the international markets.
If necessary, Executive Directors may be provided with contributions
towards relocation expenses, housing, school fees etc., but for no more
than necessary.
Non-Executive Directors
Non-Executive Directors are appointed for a one-year term and are
subject to re-election at each AGM. Notwithstanding, External Directors
are appointed by shareholders for a three-year term and are subject to
re-election by shareholders at an EGM or AGM every three years. The
term of office can be terminated by the Non-Executive Director with
two months’ written notice, or by the Company with immediate effect
if the Non-Executive Director is not re-elected or is otherwise removed
from office in accordance with the Articles. Notwithstanding, External
Directors’ service may be terminated by the Company only in such
circumstances and manner provided under the Companies Law. Upon
termination no additional payments are due.
According to the Companies Law, the appointment of External Directors
is for a period of three years from the date of appointment by the
Company’s shareholders (which may be extended for two more three-
year terms).
80 Plus500 Ltd. 2021 Annual Report
The table below details the date and period of appointment of each Non-Executive Director
NAME POSITION
DATE OF
APPOINTMENT
TO THE BOARD
OF DIRECTORS
DATE OF
RE-APPOINTMENT
TO THE BOARD
OF DIRECTORS
PERIOD OF
APPOINTMENT
Prof. Jacob A. Frenkel Independent Non-Executive Director and Chair May 2021 N/A 1 year
Anne Grim Senior Independent Non-Executive Director and External Director September 2020 N/A 3 years
Daniel King Independent Non-Executive Director and External Director June 2013 June 2019 3 years
Steve Baldwin Independent Non-Executive Director June 2017 May 2021 1 year
Sigalia Heifetz Independent Non-Executive Director February 2021 May 2021 1 year
Tami Gottlieb Independent Non-Executive Director and External Director March 2021 N/A 3 years
Prof. Varda Liberman Independent Non-Executive Director March 2022 N/A until the 2022 AGM
The table below details the date and period of appointment of each Executive Director presiding
NAME POSITION
DATE OF
APPOINTMENT
TO THE BOARD
OF DIRECTORS
DATE OF
RE-APPOINTMENT
TO THE BOARD
OF DIRECTORS
PERIOD OF
APPOINTMENT
David Zruia Executive Director April 2020 May 2021 1 year
Elad Even-Chen Executive Director June 2016 May 2021 1 year
Report of the Remuneration Committee
continued
81Plus500 Ltd. 2021 Annual Report
Strategic Report Governance Financial statements
Annual report on remuneration 2021
Introduction
This report sets out information about the remuneration of the Directors, including the Chief Executive Officer and the Chief Financial Officer of
the Company, for the year ended 31 December 2021.
Audited information – Directors’ remuneration – 1 January 2021 to 31 December 2021
Single figure of remuneration
The detailed emoluments received by the Executive and Non-Executive Directors during the year ended 31 December 2021 are detailed below.
The information provided in the section and accompanying notes has been audited by Kesselman & Kesselman, a member firm of Pricewater-
houseCoopers International Limited.
SALARY/BASE
SERVICE FEES
7
OTHER
EXPENSES
8
TOTAL
FIXED PAY
ANNUAL
BONUS
LTIPs/RSUs
SHARE
APPRECIATION
RIGHTS
TOTAL
VARIABLE PAY
TOTAL
(US$000) 2021 2020 2021 2020 2021 2020 2021 2020 2021 2020 2021 2020 2021 2020 2021 2020
Executive Directors
David Zruia 636 319 220 87 856 406 1,590 1,015 752 1,590 1,767 2,446 2,173
Elad Even-Chen 636 498 142 778 498 1,590 1,972 265 964 1,855 2,936 2,633 3,434
Non-Executive Directors
Jacob A. Frenkel
1
(Chair) 472
9
N/A 472 N/A 472 N/A
Anne Grim
2
100 36 100 36 100 36
Daniel King 103 88 103 88 103 88
Steve Baldwin 103 88 103 88 103 88
Tami Gottlieb
3
84 N/A 84 N/A 84 N/A
Sigalia Heifetz
4
98 N/A 98 N/A 98 N/A
Past Non-Executive
Directors
Penny Judd
5
71 194 71 194 71 194
Charles Fairbairn
6
57 153 57 153 57 153
1. Prof. Jacob A. Frenkel was appointed as a Non-Executive Director and Chair of the Board at the 2021 AGM held on 4 May 2021.
2. Anne Grim was appointed as a Non-Executive Director and External Director on 16 September 2020.
3. Tami Gottlieb was appointed as a Non-Executive Director and External Director on 16 March 2021.
4. Sigalia Heifetz was appointed as a Non-Executive Director on 4 February 2021.
5. Penny Judd stepped down from the Board at the 2021 AGM held on 4 May 2021.
6. Charles Fairbairn stepped down from the Board at the 2021 AGM held on 4 May 2021.
7. The remuneration terms comprised of a salary for David Zruia and service contract fees for Elad Even-Chen (the “base service fees”).
8. Includes social and other contractual related expenses.
9. An amount of ILS 345,000 was paid by allotment of ordinary shares of the Company.
General notes:
(a) Prof. Varda Liberman was appointed as a Board member in March 2022, thus she is not included in the above table which relates to FY 2021.
(b) No Restricted Share Units (“RSUs”) awards had performance periods ending in the financial years ended on 31 December 2021 and 2020.
(c) In line with the UK reporting regulations, LTIP awards shall be reported in the year that the performance period ends with the value of the award on grant date. No LTIP
awards presented accordingly in the financial year ended on 31 December 2020.
Directors’ Remuneration Report
82 Plus500 Ltd. 2021 Annual Report
Directors’ Remuneration Report continued
Executive Director’s service contract
Elad Even-Chen, an Executive Director, provides his consulting services to the Company pursuant to a service contract. The terms of his service
contract are summarised below.
Elad Even-Chen – Chief Financial Officer
The consulting services of Elad Even-Chen are provided to the Company through Elad Even-Chen Consulting Services Ltd., pursuant to the
service contract entered into by the parties. Elad Even-Chen Consulting Services Ltd. is also entitled to participate in a bonus, legacy SAR entitle-
ments, LTIP schemes and other contractual related expenses on terms decided by the Remuneration Committee for specific projects provided
by the consultant.
Commentary on the single figure table
Base salary, base service fees and social and other contractual related expenses
David Zruias base salary in 2021 was ILS 2,060,000 as approved by the AGM on 4 May 2021. Elad Even-Chen’s base service fees in 2021 was
ILS 2,060,000 as approved by the AGM on 4 May 2021.
Annual Bonus
The 2021 annual bonus for the Executive Directors was determined based on the achievement of the performance measures and targets set
out below:
FINANCIAL
METRICS WEIGHTING OBJECTIVES PERFORMANCE
ACHIEVEMENT
(% OF MAXIMUM)
EPS 40%
Achievement of an EPS growth rate. Target EPS
threshold of $1.98. Minimum threshold is 15% lower
EPS from the target threshold EPS and the
maximum payout is made for reaching a 15%
increase from the target threshold, calculated on
a linear basis.
Actual basic EPS for FY 2021 is $3.06 100%
Revenue 20%
Achievement of revenue growth rate. Target revenue
threshold of $438.7m. Minimum threshold is 15%
lower revenue from the target threshold revenue
and the maximum payout is made for reaching a
15% increase from the target threshold, calculated
on a linear basis.
Actual Revenue for FY 2021 is $718.7m 100%
Total 60% 100%
The Committee carefully assessed performance against objectives set for the annual bonus and noting exceptionally strong performance against
all of the objectives set, determined full achievement of the objectives.
The details of some of the specific targets and performance against them are not disclosed as the Board believes they are commercially sensi-
tive. They will remain market sensitive because they are an integral part of our on-going business operations.
The Remuneration Committee has provided as much information as it is able, given the nature of the objectives, so that investors can be com-
fortable that the Remuneration Committee has used a thorough approach in setting the objectives and targets and measuring the outcome.
83Plus500 Ltd. 2021 Annual Report
Strategic Report Governance Financial statements
NON-FINANCIAL
METRICS WEIGHTING OBJECTIVES PERFORMANCE
ACHIEVEMENT
(% OF MAXIMUM)
Operational 40% Achievement of operational targets comprise
three elements: Customers and Systems,
Operations and Risk & Regulation
Parameters achieved for 2021 100%
Total 40% 100%
Based on the performance described above the Committee agreed the following 2021 bonus awards based on 100% of the maximum
opportunity.
2021 bonus awards (US$000)
CASH BONUS
BONUS
ALLOCATED
IN SHARES
TOTAL
ANNUAL BONUS
MAXIMUM OPPORTUNITY
AS PERCENTAGE OF
ANNUAL SALARY/BASE
SERVICE FEES*
David Zruia 1,060 530 1,590 250%
Elad Even-Chen 1,060 530 1,590 250%
* Percentage calculation based on annual employment/contractual agreements in ILS.
An amount equal to 33.33% of the Annual Bonus achieved was paid by way of allotment of ordinary shares of the Company on 31 December
2021. The number of ordinary shares allotted on the payment date were calculated based on the ordinary share price at 1 January 2021, as
adjusted for dividends.
Share Appreciation Rights (“SARs”)
SARs are a deferred cash settled award subject to providing continued service or employment over long-term periods and tied to the long-term
performance of the Company’s ordinary shares.
As of FY 2021 and FY 2022 there are no new SARs entitlements for Executive Directors.
In respect of FY 2020 SARs granted on 31 December 2019, the remuneration package to David Zruia included SARs granted in the amount of
$634,737 (ILS 2,200,000) in December 2019 and will be vested after three years in December 2022. The remuneration package to Elad Even-Chen
included SARs granted in the amount of $721,293 (ILS 2,500,000) in December 2019 and will be vested after three years in December 2022.
84 Plus500 Ltd. 2021 Annual Report
2021 LTIP/RSUs Awards
Scheme interests awarded during the year ending 31 December 2021
Executive Directors were granted Long Term Incentive Plan (“LTIP”) and Restricted Share Units (“RSUs”) Grants in respect of 2021 which will vest
after three years to the extent performance targets and KPIs have been achieved, as summarised in the table below.
TARGETS
PERFORMANCE MEASURE WEIGHTING THRESHOLD (25% OF MAX) MAXIMUM (100% OF MAX)
Relative TSR vs bespoke group 20% Median Median plus 10% p.a.
Relative TSR vs FTSE 250 10% Median Upper Quartile
EPS 30% Subject to achieving EPS target,
as set by the Board
Strategic 20% Subject to achieving strategic objectives,
as set by the Board and related to growth
through M&A, new products and new markets
Operational 20% Subject to achieving operational objectives,
as set by the Board and related to customer
growth and people objectives
The details for the LTIPs and RSUs awards granted to each Executive Director are shown below.
GRANT DATE
NUMBER OF
SHARES GRANTED
FACE VALUE OF
THE AWARD (USD) VESTING DATE
MAXIMUM OPPORTUNITY
AS PERCENTAGE OF
ANNUAL SALARY/BASE
SERVICE FEES
1
David Zruia 1 January 2021 80,856 1,597,791 31 December 2023 250%
Elad Even-Chen 1 January 2021 80,856 1,597,791 31 December 2023 250%
1. Percentage calculation based on annual amounts of the contractual agreements in ILS.
General notes:
(a) Face value of the award and the number of shares granted on grant date are calculated with reference to share price on 1 January 2021 of 1,450 GBP pence and FX rate
USD/ILS of 3.223.
(b) David Zruia’s award is structured as RSUs, in accordance with the provisions of the Capital Gain route under Section 102 of the Israeli Tax Ordinance.
The ordinary shares allotted on the vesting date, which are subject to a lock-up period, shall be subject to a two-year lock-up beginning on the
vesting date.
On the vesting date the Company shall allot to the employee or service contractor, ordinary shares, subject to the service condition and achiev-
ing specific KPIs as described in the table above for each grant.
The number of ordinary shares allotted on the vesting date shall be calculated based on the ordinary share price at grant date as specified in
the table above for each plan, as adjusted for dividends. An amount equal to the applicable tax liability connected to the LTIPs, RSUs and annual
bonus deferred in shares plans shall be added by way of gross-up and be paid in cash to fund the tax liability. The allotted ordinary shares will
be transferred out of the treasury shares of the Company.
The 2019 LTIP Grant was subject to service condition and was not subject to any additional KPIs or conditions. The 2019 LTIP Grant was vested
on 31 December 2021 and the Company issued 19,111 of its treasury shares.
Payments to past Directors and payments for Loss of Office
Non-Executive Directors Penny Judd and Charles Fairbairn both stepped down from the Board at the 2021 AGM held on 4 May 2021. They were
not entitled to and subsequently did not receive any payment for Loss of Office.
All amounts paid are set out in the Single figure of remuneration table.
Directors’ Remuneration Report continued
85Plus500 Ltd. 2021 Annual Report
Strategic Report Governance Financial statements
Further information on 2021 remuneration
Directors’ shareholdings and share plan interests
Summary of Directors’ shareholdings and share plan interests as at 31 December 2021
1
.
OUTSTANDING SCHEME
INTERESTS AS AT 31/12/2021 BENEFICIAL OWNERSHIP IN SHARES
SUBJECT TO
PERFORMANCE
CONDITIONS
WITHOUT
PERFORMANCE
CONDITIONS
AS AT
1 JANUARY
2021
AS AT
31 DECEMBER
2021
2
SHAREHOLDING
REQUIREMENT
(% OF SALARY/BASE
SERVICE FEES)
CURRENT
SHAREHOLDING
AS AT 31/12/2021
(% OF SALARY/BASE
SERVICE FEES)
Executive Directors
David Zruia 100,726 17,000 46,031 200% 128%
Elad Even-Chen
3
119,430 27,324 54,100 184,075 200% 511%
Non-Executive Directors
Jacob A. Frenkel N/A
5
5,424
Anne Grim
Daniel King 27,169 30,993
Steve Baldwin
Tami Gottlieb N/A
6
Sigalia Heifetz N/A
7
Past Non-Executive Directors
Penny Judd
4
25,691 25,691
8
Charles Fairbairn 55,000 55,000
9
As of 31 December 2021, none of the presiding Board members held more than 0.18% in the Company’s issued share capital.
1. Save as disclosed above, none of the Directors has any interest in the share capital of the Company or of any of its subsidiaries nor persons connected to the Directors
(within the meaning of s.252 of the Companies Act) have any such interest, whether beneficial or non-beneficial.
2. As at 31 December 2021 and up to the date of this Annual Report.
3. The shares are registered in the name of Elad Even-Chen Consulting Services Ltd. or Elad Even-Chen.
4. The shares are registered in the name of Penny Judd’s spouse, Julian Judd.
5. Prof. Jacob A. Frenkel was appointed as a Director on 4 May 2021.
6. Tami Gottlieb was appointed as a Director on 16 March 2021.
7. Sigalia Heifetz was appointed as a Director on 4 February 2021.
8. Penny Judd shareholding as at date when stepped down from the Board, 4 May 2021.
9. Charles Fairbairn shareholding as at date when stepped down from the Board, 4 May 2021.
10. Gal Haber shareholding as at date when stepped down from the Board, 4 January 2021.
General notes:
(a) Prof. Varda Liberman was appointed as a Board member in March 2022, thus she is not included in the above table which relates to FY 2021. Also, as of the date of this
Annual Report she does not hold any beneficial ownership in shares.
(b) Outstanding scheme interest as at 31 December 2021 include 2020 and 2021 LTIP/RSU awards that have not vested, and vested deferred bonus for 2019
and 2020.
(c) Beneficial ownership in shares include all share plan interests together with any holdings of ordinary shares.
(d) Current shareholding as at 31 December 2021 as a % of salary/base service fees were calculated based on share price as at 31 December 2021 of and FX GBP/ILS as of
that date.
(e) There have not been any changes in Directors’ beneficial ownership in shares of the Company between 31 December 2021 and the date of this Annual Report.
(f) Gal Haber held 2,069,769 shares as at the date when steeped down from the Board, 4 January 2021.
86 Plus500 Ltd. 2021 Annual Report
Performance graph and table
Plus500 was admitted to the Alternative Investment Market of the London Stock Exchange on 24 July 2013. Following a period of sustained
growth, the Company applied for Admission to the Main Market which became effective on 26 June 2018.
The chart below shows the TSR performance of £100 invested in Plus500 at IPO vs performance of the FTSE All Share index. As part of the
Company’s continued commitment to strengthen corporate governance, the reporting of Directors’ remuneration in 2021 is being aligned to a
greater extent with the regulations applicable to a UK incorporated company. This disclosure will be built up over the coming years in line with
these requirements.
TSR performance of £100 invested in Plus500 at IPO vs performance of the FTSE All Share index
£0
£500
£1,000
£1,500
£2,000
£2,500
£3,000
31 Dec
2013
31 Dec
2014
31 Dec
2015
31 Dec
2016
31 Dec
2017
31 Dec
2018
31 Dec
2019
31 Dec
2020
31 Dec
2021
Plus500
FTSE AllShare index
31 Dec
2012
2021
CEO single figure total remuneration ($000s) 2,446
Annual bonus achieved for 2021 (as % of maximum opportunity) 100%
Relative importance of the spend on pay
The following table sets out the change in dividends and overall spend on pay in the years ended 31 December 2021 and 2020.
US$ IN MILLIONS 2020 2021 PERCENTAGE CHANGE
Total gross employee and other related expenses pay 50.8 58.9 16%*
Dividends 141.6 144.9 2%
Share buybacks 88.8 64.9 (27%)
* Includes the increase of the Group number of employees and service contractors.
Non-Executive Directors’ letters of appointment
On their initial appointment, each of the Non-Executive Directors (who are not External Directors) signed a letter of appointment with the Company,
for an initial period commencing upon the date of their appointment by the Board and ending on the date of the next AGM (and with respect to
External Directors – ending on the date which is three years from the date of their appointment).
The letters of appointment of Prof. Jacob A. Frenkel, Steve Baldwin, Sigalia Heifetz and Prof. Varda Liberman as Non-Executive Directors require
them to retire and be subject to re-election at each Annual General Meeting in accordance with Provision 18 of the Code. The letters have been
drafted such that renewed appointment will not necessitate a new letter of appointment. The appointments of Prof. Jacob A. Frenkel, Steve Baldwin,
Sigalia Heifetz and Prof. Varda Liberman can be terminated by the Non-Executive Director with two months’ written notice, or by the Company with
immediate effect if the Non-Executive Director is not re-elected or is otherwise removed from office in accordance with the Articles.
Directors’ Remuneration Report continued
87Plus500 Ltd. 2021 Annual Report
Strategic Report Governance Financial statements
As required under, and subject to the Companies Law, the appointments
of Daniel King, Anne Grim and Tami Gottlieb as External Directors are
for a period of three years from the date of appointment (which may
be extended for two more three-year terms). Daniel King was re-elected
for a third and final three-year term effective from the 2019 AGM held
in June 2019. Consequently, his nine-year term will end in June 2022.
Anne Grim was elected for her first three-year term effective from the
2020 AGM held in September 2020. Tami Gottlieb was elected for her
first three-year term effective from the 2021 Extraordinary General
Meeting held in March 2021.
Each Non-Executive Director is expected to commit to a minimum of
24 days per year in fulfilling their duties as a Director of the Company.
Other than the External Directors, there are no existing or proposed
service contracts or consultancy agreements between any of the
Directors and the Company which cannot be terminated by the Company
within 12 months without payment of compensation.
Copies of the letters of appointment of the Chair and the other Non-
Executive Directors of the Company are available for inspection at the
Company’s registered office during normal business hours.
The Chair and Non-Executive Directors do not participate in any long-
term incentive or annual bonus schemes, nor do they accrue any
pension entitlement. The Chair’s current remuneration is as detailed in
the 2021 AGM Notice as published on 25 March 2021. Further details
with respect to the decision of our Remuneration Committee and Board
to increase the remuneration of both cash and shares paid to our Chair,
subject to shareholders approval, are included in the Notice of the 2022
Annual General Meeting to be circulated by the Company to all share-
holders in due course.
In addition, there are more stringent regulations around the exact roles
of Non-Executive Directors. The Audit and Remuneration Committees’
Chair must be External Directors who once appointed serve for three
years (which may be extended for two more three-year terms) but are
then restricted from becoming the Chair of the Board or holding any
paid role at the Company for two years after they leave the Board.
External board appointments
Where Board approval is given for an Executive Director to accept an
outside non-executive directorship, the individual is entitled to retain
any fees received. The Board assesses and confirms that such appoint-
ment will not have any material impact on the performance of the
Director, and will not affect the Director’s commitments and duties as
a Director of the Company.
Below are the details of external Board memberships of the Company’s
NEDs, in publicly listed companies, as of the date of this Annual Report:
Steve Baldwin is currently Chair of TruFin Plc and a Non-Executive
Director of The Edinburgh Investment Trust Plc.
Prof. Jacob A. Frenkel is currently the Chair of BrainStorm Cell Thera-
peutics Inc., a NASDAQ publicly listed biotechnology company.
Anne Grim is currently a Non-Executive Director of Metro Bank Plc and
Insight Investment Management (subsidiary of Bank of New York Mel-
lon, a NYSE publicly listed company).
Sigalia Heifetz is currently a Non-Executive Director of RHI Magnesita
N.V, Clal Biotechnology Industries Ltd, Maman - Cargo Terminals and
Handling Ltd. and Tamar Petroleum Ltd.
Tami Gottlieb is currently an External Director of Bank Leumi Le’Israel
Ltd., an External Director of Extell Limited and a Non-Executive Director
of Emilia Development (O.F.G) Ltd.
Prof. Varda Liberman is currently an External Director of Cellcom Israel
Ltd. and Aquarius Engines (A.M) Ltd.
Non-Executive Director fees
The current annual fees for our presiding Non-Executive Directors are
as follows:
NAME ROLE FEE
Jacob A. Frenkel Chair £350,000
Anne Grim NED & SID, External Director £75,000
Daniel King NED, External Director £75,000
Steve Baldwin NED £75,000
Tami Gottlieb NED, External Director £75,000
Sigalia Heifetz NED £75,000
For further details with respect to the structure of the remuneration
paid to our Chair please refer to our 2021 AGM Notice published on 25
March 2021.
Further details with respect to the decisions of our Remuneration
Committee and Board to increase the fees paid to our presiding Non-
Executive Directors (and to approve the same fees to our newly appointed
Director, Prof. Varda Liberman) and to increase the fees paid to our
Chair, all subject to shareholders approval, are included in the Notice
of the 2022 Annual General Meeting to be circulated by the Company
to all shareholders in due course.
External advisors
From 17 November 2020 and during Q1 2021, and in respect of the
2020 Annual Report and 2021 Remuneration Policy, the Remuneration
Committee received independent advice from Korn Ferry LLC on the
Remuneration Policy review and market practice. Korn Ferry is a signa-
tory to the Remuneration Consultants’ Code of Conduct and has con-
firmed to the Committee that it adheres in all aspects to the terms of
the Code. The Remuneration Committee is satisfied that the advice
provided by Korn Ferry LLC in relation to remuneration matters is objec-
tive and independent.
In February 2022, the Committee appointed Ernst & Young Global
Limited (EY) as an independent advisor to carry out a detailed bench-
marking exercise in relation to the proposed increase in the remunera-
tion of Prof. Jacob A. Frenkel as an Independent Non-Executive
Director and Chair of the Board, to be voted on at the Company’s 2022
AGM. The Remuneration Committee is satisfied that the advice provided
by EY in relation to this remuneration matter is objective and independ-
ent.
88 Plus500 Ltd. 2021 Annual Report
Statement of voting on remuneration at 2021 meetings
The table below shows votes cast by proxy at the EGM held on 16 March 2021 and the AGM held on 4 May 2021 in respect of the Directors’
remuneration.
AGM RESOLUTIONS FOR % VOTES CAST AGAINST % VOTES CAST VOTE WITHHELD
Renew Remuneration Policy 53,681,868 94.46 3,150,107 5.54 337,200
Approve fees to Jacob Frenkel 57,154,752 99.97 14,603 0.03
Approve remuneration terms for David Zruia 48,829,840 85.42 8,336,335 14.58 3,000
Approve remuneration terms for Elad Even-Chen 55,226,737 96.61 1,939,438 3.39 3,000
Approve a tax bonus payment to Elad Even-Chen 31,678,733 55.24 25,670,302 44.76
Advisory vote – Approve the Directors’ Remuneration Report 33,930,938 59.17 23,413,830 40.83 4,267
EGM RESOLUTIONS FOR % VOTES CAST AGAINST % VOTES CAST VOTE WITHHELD
Approve fees to Tami Gottlieb 53,565,509 99.98 8,071 0.02 11,967
Approve increase in fees to Anne Grim 53,565,509 99.98 8,071 0.02 11,967
Approve fees to Sigalia Heifetz 53,565,509 99.98 8,071 0.02 11,967
Most highly remunerated executives in 2021
The table below shows the remuneration of the Company’s five most highly compensated executives in 2021 (including two Executive Directors):
NAME 2021 FEES ($)
Elad Even-Chen 2,633,136
David Zruia 2,445,808
Ari Shotland 1,856,978
Nir Zatz 1,558,037
Alon Cohen Naznin 1,169,652
Implementation of policy in 2022
2022 Executive Directors’ remuneration
In Q1 2021 the Remuneration Committee has continued its efforts to modify the remuneration arrangements of the Executive Directors to bet-
ter align executive compensation with UK governance standards followed by Main Market-listed companies and move further towards a struc-
ture in line with investor expectations and developments in best practice. The remuneration for Executive Directors for FY 2022 remained the
same as it was in FY 2021.
The Company’s new remuneration policy was approved by the shareholders for the years FY 2021, FY 2022 and FY 2023 at the 2021 AGM and
received over 94% approval.
This report has been approved by the Board of Directors of Plus500 Limited.
Signed on behalf of the Board
Daniel King
Chair of the Remuneration Committee
22 March 2022
Directors’ Remuneration Report continued
89Plus500 Ltd. 2021 Annual Report
Strategic Report Governance Financial statements
The Directors of Plus500 present their report for the year ended 31 December 2021. The Directors believe that the requisite components of this
report are set out elsewhere in this Annual Report and/or on the Company’s website (www.plus500.com). The table below sets out where the
necessary disclosure can be found.
Directors Directors that have served during the year and summaries of the current Directors’ key skills and experience are set
out on pages 52 – 53 and on page 63.
Results and dividends Results for the year ended 31 December 2021 are set out in the financial and business review on pages 38 – 40 and
the Consolidated Statement of Comprehensive Income on page 98. Information regarding the final and special divi-
dends can be found in the financial review on page 40. Dividend payments made during the year ended 31December
2021 can be found in the notes to the Consolidated Financial Statements on page 115.
Articles of Association The Company’s full Articles of Association can be found on the Company’s website.
https://cdn.plus500.com/media/Investors/ConstitutionalDocuments/ArticlesOfAssociation.pdf
Any amendments made to the Articles of Association may be made by a special resolution of shareholders.
Share Capital Details of the Company’s share capital are set out in note 22 to the Consolidated Financial Statements on page 118.
At the close of business on 21 March 2022, the Company had 99,598,282 ordinary shares in issue, and an additional
15,290,095 ordinary shares are held in treasury by the Company.
Authority to purchase own shares
The Company has authority to purchase its own shares and a further authority will be sought at the upcoming
Annual General Meeting.
Directors’ interests Details of the Directors’ beneficial interests are set out in the Directors’ Remuneration Report on page 85.
Directors’ indemnities The Company has given indemnities to each of the Directors in respect of any liability arising against them in connec-
tion with the Company’s (and any associated company’s) activities in the conduct of their duties. These indemnities
are subject to the conditions set out in their indemnification agreements and remain in place at the date of this report.
Directors’ and Officers’ Liability
Insurance
Directors’ and Officers’ Liability Insurance cover is in place at the date of this report. Cover is reviewed annually and
the last renewal was carried out in October 2021.
Major interests in shares Notifiable major shares interests of which the Company has been made aware are set out on page 59.
Political contributions The Company did not make any donations to political organisations during the year.
Equality, Diversity & Inclusion policy
In December 2021 the Company reapproved and published on its website its policy on equality & diversity.
https://cdn.plus500.com/media/Investors/CorporateGovernance/EqualityDiversityAndInclusionPolicy.pdf
Financial risk
Details of the Company’s policies on financial risk management and the Company’s exposure to market price risk,
credit risk, liquidity risk and cash flow risk are out-lined in note 25 to the Consolidated Financial Statements.
Research and Development Details about the Company’s future developments can be found in the Strategic Report on pages 7 – 11.
Auditors A resolution to reappoint Kesselman & Kesselman, a member firm of PricewaterhouseCoopers International Limited
as external auditors will be proposed at the 2022 Annual General Meeting.
Post balance sheet events There have been no post balance sheet events.
Audit information Each of the Directors at the date of the approval of this report confirms that:
so far as he/she is aware, there is no relevant audit information of which the Company’s auditors are unaware; and
he/she has taken all the reasonable steps that he/she ought to have taken as a Director to make himself/herself
aware of any relevant audit information and to establish that the Company’s auditors are aware of the information.
Directors’ Report
90 Plus500 Ltd. 2021 Annual Report
Listing Rule 9.8.4R disclosures
The table below sets out where disclosures required in compliance with Listing Rule 9.8.4R are located.
Interest capitalised and tax relief n/a
Publication of unaudited financial information n/a
Details of long-term incentive schemes Page 81 to 86
Waiver of emoluments by a Director n/a
Waiver of future emoluments by a Director n/a
Non pre-emptive issues of equity for cash n/a
Non pre-emptive issues of equity for cash by major subsidiary undertakings n/a
Parent company participation in a placing by a listed subsidiary n/a
Contracts of significance n/a
Provision of services by a controlling shareholder n/a
Agreements with controlling shareholders n/a
Shareholder waivers of dividends n/a
Shareholder waivers of future dividends n/a
The Directors’ Report has been approved by the Board of Directors of Plus500 Ltd.
Signed on behalf of the Board
Elad Even-Chen
Chief Financial Officer
22 March 2022
Directors’ Report continued
91Plus500 Ltd. 2021 Annual Report
Strategic Report Governance Financial statements
In addition, under the Companies Law, the entry by two or more share-
holders into a shareholders’ agreement, where such shareholders’
agreement will result in such shareholders holding in concert shares
in a company in an amount exceeding the thresholds set out above,
may also be subject to the requirement to publish a special tender offer.
A special tender offer must be extended to all shareholders of a company
but the offeror is not required to purchase shares representing more
than 5% of the voting power attached to the company’s outstanding
shares, regardless of how many shares are tendered by shareholders.
A special tender offer may be consummated only if at least 5% of the
voting power attached to the company’s outstanding shares will be
acquired by the offeror and the number of shares tendered in the offer
exceeds the number of shares whose holders objected to the offer.
If a special tender offer is accepted, then the purchaser or any person
or entity controlling it or under common control with the purchaser or
such controlling person or entity may not make a subsequent tender
offer for the purchase of shares of the target company and may not
enter into a merger with the target company for a period of one year
from the date of the offer, unless the purchaser or such person or entity
undertook to effect such an offer or merger in the initial special tender
offer. Shares that are acquired in violation of this requirement to make
a tender offer will be deemed Dormant Shares (as defined in the Com-
panies Law) and will have no rights whatsoever for so long as they are
held by the acquirer.
Companies Law – Full tender offer
Under the Companies Law, a person may not purchase shares of a
public company if, following the purchase, the purchaser would hold
more than 90% of the company’s shares or of any class of shares,
unless the purchaser makes a tender offer to purchase all of the target
company’s shares or all the shares of the particular class, as applicable.
If, as a result of the tender offer, either:
The purchaser acquires more than 95% of the company’s shares or a
particular class of shares and a majority of the shareholders that did
not have a Personal Interest accepted the offer; or
The purchaser acquires more than 98% of the company’s shares or a
particular class of shares.
Then, the Companies Law provides that the purchaser automatically
acquires ownership of the remaining shares. However, if the purchaser
is unable to purchase more than 95% or 98%, as applicable, of the
company’s shares or class of shares, the purchaser may not own more
than 90% of the shares or class of shares of the target company.
Articles of Association – Takeover provisions
In addition to the tender offer rules applied by the Companies Law (as
described above), offers are also subject to the takeover provisions
incorporated in the Company’s Articles of Association, which provisions
refer to compliance with Rules 4, 5, 6 and 8 of the UK City Code on
Takeovers.
Mandatory bids, squeeze out and sell out rules relating to the
Company’s ordinary shares
As the Company is incorporated in Israel, it is subject to Israeli law and
the City Code on Takeovers and Mergers (the “Takeover Code”) will not
apply to the Company. It shall be noted that the Company has incor-
porated in its Articles of Association provisions analogous to Rules 4,
5, 6 and 8 of the Takeover Code, as described below.
Mergers
The Companies Law permits merger transactions, provided that each
party to the transaction obtains the approval of its board of directors
and shareholders (excluding certain merger transactions which do not
require the approval of the shareholders, as set forth in the Companies
Law).
Pursuant to the Company’s Articles of Association, the shareholders
of the Company are required to approve the merger by the affirmative
vote of a majority of the outstanding ordinary shares of the Company.
In addition, pursuant to the Companies Law, for purposes of the share
-
holder vote of each party, the merger will not be deemed approved if a
majority of the shares not held by the other party, or by any person who
holds 25% or more of the shares or the right to appoint 25% or more
of the directors of the other party, has voted against the merger.
The Companies Law requires the parties to a proposed merger to file a
merger proposal with the Israeli Registrar of Companies, specifying
certain terms of the transaction. Shares in one of the merging companies
held by the other merging company or certain of its affiliates are disen-
franchised for purposes of voting on the merger. A merging company
must inform its creditors of the proposed merger. Any creditor of a party
to the merger may seek a court order blocking the merger, if there is a
reasonable concern that the surviving company will not be able to satisfy
all of the obligations of the parties to the merger. Moreover, a merger
may not be completed until at least 50 days have passed from the time
that the merger proposal was filed with the Israeli Registrar of Companies
and at least 30 days have passed from the approval of the shareholders
of each of the merging companies.
In addition, under certain circumstances, the provisions of the Com-
panies Law that deal with ‘‘arrangements’’ between a company and its
shareholders may be used to effect squeeze-out transactions in which
the target company becomes a wholly-owned subsidiary of the acquirer.
These provisions generally require that the merger be approved by a
majority of the participating shareholders holding at least 75% of the
shares voted on the matter, as well as 75% of each class of creditors.
In addition to shareholder approval, court approval of the transaction
is required.
Companies Law – Special tender offer
The Companies Law provides that an acquisition of shares of a public
Israeli company must be made by means of a special tender offer if,
as a result of the acquisition, the purchaser shall become a holder of
25% or more of the voting rights in the company. This rule does not
apply if there is already another holder of at least 25% of the voting
rights in the company.
Similarly, the Companies Law provides that an acquisition of shares in
a public company must be made by means of a special tender offer if,
as a result of the acquisition, the purchaser could become a holder of
more than 45% of the voting rights in the company, if there is no other
shareholder of the company who holds more than 45% of the voting
rights in the company.
Corporate Law
92 Plus500 Ltd. 2021 Annual Report
Directors’ Responsibility Statement
They are also responsible for safeguarding the assets of the Group and
hence for taking reasonable steps in the prevention and detection of
fraud and other irregularities.
Each of the Directors confirms that, to the best of each person’s knowl-
edge and belief:
The Group’s Consolidated Financial Statements, which have been
prepared in accordance with IFRS, give a true and fair view of the
assets, liabilities, financial position and profit of the Group;
The Directors’ Report includes a fair review of the development and
performance of the business and the position of the Group, together
with a description of the principal risks and uncertainties that it faces.
The Directors consider that the Annual Report, taken as a whole, is fair,
balanced and understandable, and provides the information necessary
for shareholders to assess the Groups position, performance, business
model and strategy.
The Directors are also responsible for preparing the Directors’ Report,
Strategic Report, Corporate Governance Report and the Directors’
Remuneration Report.
This report has been approved by the Board.
Signed on behalf of the Board
David Zruia
Chief Executive Officer
22 March 2022
The Directors are responsible for preparing the Annual Report and the
Consolidated Financial Statements in accordance with applicable law
and regulations. The Companies Law requires the Directors to prepare
Consolidated Financial Statements for each financial year. Under that
law, the directors have elected to prepare the Consolidated Financial
Statements in accordance with International Financial Reporting Stand-
ards as issued by the IASB (“IFRS”). The directors must not approve
the Consolidated Financial Statements unless they are satisfied that
they give a true and fair view of the state of affairs of the Group and
the Comprehensive Income of the Group for that period. The Directors
considered the information provided in the Annual Report and how it
assists the Company’s shareholders in understanding the Groups
position, performance business model and strategy.
In preparing these Consolidated Financial Statements, the Directors
are required to:
Present fairly the financial position, financial performance and cash
flows of the Group;
Present information, including accounting policies, in a manner that
provides relevant, reliable, consistent and understandable information;
Make judgements and accounting estimates that are reasonable;
State whether applicable IFRS have been followed, subject to any
material departures disclosed and explained in the Consolidated Finan-
cial Statements;
Provide additional disclosures when compliance with the specific
requirements in IFRS is insufficient to enable users to understand the
impact of transactions, other events and conditions on the Group’s
financial position and financial performance;
Prepare the Consolidated Financial Statements on the going concern
basis unless it is inappropriate to presume the Group will continue in
business.
The Directors are responsible for keeping adequate accounting records
that are sufficient to show and explain the Group’s transactions and
disclose with reasonable accuracy at any time the financial position
of the Group and enable them to ensure that the Consolidated Financial
Statements comply with applicable law.
93Plus500 Ltd. 2021 Annual Report
Strategic Report Financial statementsGovernance
In this section
Independent Report
of the Auditors 94 – 97
Consolidated Financial
Statements in US Dollars ($)
Consolidated Statement
of Comprehensive Income 98
Consolidated Statement
of Financial Position 99
Consolidated Statement
of Changes in Equity 100
Consolidated Statement
of Cash Flows 101
Notes to the Consolidated
Financial Statements 102 – 125
FINANCIAL
STATEMENTS
For illustrative purposes
94 Plus500 Ltd. 2021 Annual Report
94
Independent Report of the Auditors
Plus500 Ltd. 2021 Annual Report
Kesselman & Kesselman, PwC Israel, 146 Derech Menachem Begin St. Tel-Aviv 6492103,
P.O. Box 7187 Tel-Aviv 6107120 Telephone: +972 -3- 7954555, Fax: +972 -3- 7954556, www.pwc.com/il
To the shareholders
of Plus500 Ltd.
Report on the audit of the
consolidated financial statements
Opinion
In our opinion, the consolidated financial statements present fairly,
in all material respects, the consolidated financial position of Plus500
Ltd. (the “Company”) and its subsidiaries (the “Group”) as at
31 December 2021 and its consolidated results of operations and its
consolidated cash flows for the year then ended in accordance with
International Financial Reporting Standards (“IFRSs”) as issued by the
International Accounting Standards Board.
What we have audited
The Group’s consolidated financial statements comprise:
The consolidated statement of financial position as at
31 December 2021;
The consolidated statement of comprehensive income for the year
then ended;
The consolidated statement of changes in equity for the year
then ended;
The consolidated statement of cash flows for the year then ended;
and
The notes to the consolidated financial statements, which include
a summary of significant accounting policies and other explanatory
information.
Basis for opinion
We conducted our audit in accordance with International Standards
on Auditing (“ISAs”). Our responsibilities under those standards are
further described in the Auditor’s responsibilities for the audit of the
consolidated financial statements section of our report.
We believe that the audit evidence we have obtained is sufficient and
appropriate to provide a basis for our opinion.
Independence
We are independent of the Group in accordance with the International
Ethics Standards Board for Accountants’ Code of Ethics for
Professional Accountants including International Independence
Standards issued by the International Ethics Standards Board for
Accountants (“IESBA Code”). We have fulfilled our other ethical
responsibilities in accordance with the IESBA Code.
Key audit matters
Key audit matters are those matters that, in our professional
judgement, were of most significance in our audit of the consolidated
financial statements of the current period. These matters were
addressed in the context of our audit of the consolidated financial
statements as a whole, and in forming our opinion thereon, and we do
not provide a separate opinion on these matters.
Independent Report of the Auditors
95Plus500 Ltd. 2021 Annual Report
Strategic Report Financial statementsGovernance
95
Plus500 Ltd. 2021 Annual Report
Kesselman & Kesselman, PwC Israel, 146 Derech Menachem Begin St. Tel-Aviv 6492103,
P.O. Box 7187 Tel-Aviv 6107120 Telephone: +972 -3- 7954555, Fax: +972 -3- 7954556, www.pwc.com/il
KEY AUDIT MATTER HOW OUR AUDIT ADDRESSED THE KEY AUDIT MATTER
REVENUE RECOGNITION
The Group has developed and operates an online and mobile trading platform
for trading Contracts for Difference (“CFDs”).
Trading income represents Customer Income, which mainly includes revenue
from CFD Customer Income (customer spreads and overnight charges), and
Customer Trading Performance, which includes gains/losses on customers’
trading positions, arising on client trading activity.
In respect of trading income generated from CFD, the Group has developed and
operates an online and mobile trading platform for trading CFDs. The
computation of the revenue is carried out automatically by using its own
developed platform which is an internal IT system (the “Platform”).
The revenue is calculated based on several parameters. Part of the parameters
that feed into that calculation are received from external quotation suppliers
and others depend on internally developed program code within the Platform.
The revenue depends on a combination of the effective operation and accuracy
of controls over, and access rights to, the Platform.
Our audit predominantly focused on the Group's control
environment, including the IT environment. We tested key controls
over the revenue process, from the acceptance of a new customer,
through the trading activity to the revenue that is recorded in the
Company’s general ledger.
We tested the operating effectiveness of IT general controls,
including: access to programmes and supporting data, program
changes and computer operations for the Platform and for the ERP
system. In addition, we tested program development controls over
the ERP system.
We also tested, through a combination of controls and substantive
testing techniques, the following:
Profit/loss calculations in respect of closed positions;
Calculation of the fair value adjustment of year-end positions
held by clients and the calculation of the “open positions” report
produced by the Platform;
Appropriate use of feeds the Group receives from its data
suppliers to confirm the integrity of the feeds used to calculate
the open/close position; and
Controls associated with cash reconciliations and reconciliations
with external counterparties throughout the year including client
deposits/withdrawals.
We agreed cash amounts of client deposits to external third-party
evidence at the year-end by receiving independent confirmations
from banks and other third-party providers. In addition, we tested
the interface between the data of client money as presented in
the Platform to the general ledger to ensure completeness
and accuracy.
Finally, to address the risk that fraudulent adjustments or
transactions had been entered into the trading Platform, we read
client activity reports and read a sample of client complaints.
No material issues noted.
UNCERTAIN TAX PROVISIONS
As discussed in Note 3 and Note 10 to the consolidated financial statements,
the Group operates in a multinational tax environment and is subject to tax
laws, regulations and transfer pricing guidelines for intercompany transactions
across several tax jurisdictions. Furthermore, the Company’s tax years for 2020
and 2021 were not assessed by the Israeli tax authorities. The subsidiaries of
the Group have not yet been subject to tax assessments since their inception.
The Group recognises tax provisions from uncertain tax positions when there
is more likely than not a likelihood that the tax position will be sustained
upon examination by the taxation authorities based on the technical merits of
the position.
Auditing management's estimate of amounts related to tax provisions involves
auditor judgement and challenging management because management’s
estimates are complex, judgemental and based on interpretations of tax laws,
regulations and legal rulings.
Among the audit procedures we performed, we involved our tax
specialists to assist us in assessing the technical merits of the
Group’s tax positions. This included assessing the Group’s
correspondence with the relevant tax authorities and evaluating
income tax opinions or other third-party advice obtained by the
Group. In addition, we evaluated the appropriateness of the Group’s
accounting for its tax positions. We analysed the Group’s
assumptions and data used to determine the amount of tax
provision and tested the accuracy of the calculations. We also
evaluated whether the Group’s disclosures complied with the
accounting framework.
No material issues noted.
96 Plus500 Ltd. 2021 Annual Report
96
Independent Report of the Auditors continued
Plus500 Ltd. 2021 Annual Report
Kesselman & Kesselman, PwC Israel, 146 Derech Menachem Begin St. Tel-Aviv 6492103,
P.O. Box 7187 Tel-Aviv 6107120 Telephone: +972 -3- 7954555, Fax: +972 -3- 7954556, www.pwc.com/il
Other information
The Directors are responsible for the other information, which
includes reporting based on the Task Force on Climate-related
Financial Disclosures (TCFD) recommendations. The other
information comprises all of the information in the Annual Report (but
does not include the consolidated financial statements and our
auditor’s report thereon).
Our opinion on the consolidated financial statements does not cover
the other information and we do not express any form of assurance
conclusion thereon.
In connection with our audit of the consolidated financial statements,
our responsibility is to read the other information identified above and,
in doing so, consider whether the other information is materially
inconsistent with the consolidated financial statements or our
knowledge obtained in the audit, or otherwise appears to be materially
misstated. If, based on the work we have performed, we conclude that
there is a material misstatement of this other information, we are
required to report that fact. We have nothing to report in this regard.
Based on the responsibilities described above and our work
undertaken in the course of the audit, we have also agreed to report
on certain matters as described below in accordance with the Listing
Rules of the United Kingdom Financial Conduct Authority (FCA) as if
the Company were a UK incorporated premium listed entity.
Corporate governance statement
Under the UK Corporate Governance Code 2018, we have reviewed
the Directors’ statements in relation to going concern, longer-term
viability and that part of the corporate governance statement relating
to the company’s compliance with the provisions of the UK Corporate
Governance Code, which the Listing Rules of the Financial Conduct
Authority specify for review by auditors of premium listed companies.
Our additional responsibilities with respect to the corporate
governance statement as other information are described in the Other
information section of this report.
Based on the work undertaken as part of our audit, we have concluded
that each of the following elements of the corporate governance
statement, included within the Statement on Corporate Governance
is materially consistent with the financial statements and our
knowledge obtained during the audit:
The Directors’ confirmation that they have carried out a robust
assessment of the emerging and principal risks;
The disclosures in the Annual Report that describe those principal
risks, what procedures are in place to identify emerging risks and
an explanation of how these are being managed or mitigated;
The Directors’ statement in the financial statements about whether
they considered it appropriate to adopt the going concern basis of
accounting in preparing them, and their identification of any
material uncertainties to the Company’s ability to continue to do so
over a period of at least twelve months from the date of approval
of the financial statements;
The Directors’ explanation as to their assessment of the
Company’s prospects, the period this assessment covers and why
the period is appropriate;
The Directors’ statement as to whether they have a reasonable
expectation that the Company will be able to continue in operation
and meet its liabilities as they fall due over the period of its
assessment, including any related disclosures drawing attention to
any necessary qualifications or assumptions;
The Directors’ statement that they consider the Annual Report,
taken as a whole, is fair, balanced and understandable, and
provides the information necessary for the members to assess the
Company’s position, performance, business model and strategy;
The section of the Annual Report that describes the review of
effectiveness of risk management and internal control systems;
and
The section of the Annual Report describing the work of the audit
committee.
Responsibilities of management and those charged with
governance for the consolidated financial statements
Management is responsible for the preparation and fair presentation
of the consolidated financial statements in accordance with IFRSs as
issued by the International Accounting Standards Board, and for such
internal control as management determines is necessary to enable
the preparation of consolidated financial statements that are free
from material misstatement, whether due to fraud or error.
In preparing the consolidated financial statements, management is
responsible for assessing the Group’s ability to continue as a going
concern, disclosing, as applicable, matters related to going concern
and using the going concern basis of accounting unless management
either intends to liquidate the Group or to cease operations, or has no
realistic alternative but to do so.
Those charged with governance are responsible for overseeing the
Group’s financial reporting process.
Auditor’s responsibilities for the audit of the consolidated financial
statements
Our objectives are to obtain reasonable assurance about whether the
consolidated financial statements as a whole are free from material
misstatement, whether due to fraud or error, and to issue an auditor’s
report that includes our opinion. Reasonable assurance is a high level
of assurance, but is not a guarantee that an audit conducted in
accordance with ISAs will always detect a material misstatement
when it exists. Misstatements can arise from fraud or error and are
considered material if, individually or in the aggregate, they could
reasonably be expected to influence the economic decisions of users
taken on the basis of these consolidated financial statements.
Independent Report of the Auditors continued
97Plus500 Ltd. 2021 Annual Report
Strategic Report Financial statementsGovernance
97
Plus500 Ltd. 2021 Annual Report
Kesselman & Kesselman, PwC Israel, 146 Derech Menachem Begin St. Tel-Aviv 6492103,
P.O. Box 7187 Tel-Aviv 6107120 Telephone: +972 -3- 7954555, Fax: +972 -3- 7954556, www.pwc.com/il
As part of an audit in accordance with ISAs, we exercise professional
judgement and maintain professional scepticism throughout the
audit. We also:
Identify and assess the risks of material misstatement of the
consolidated financial statements, whether due to fraud or error,
design and perform audit procedures responsive to those risks, and
obtain audit evidence that is sufficient and appropriate to provide a
basis for our opinion. The risk of not detecting a material
misstatement resulting from fraud is higher than for one resulting
from error, as fraud may involve collusion, forgery, intentional
omissions, misrepresentations, or the override of internal control;
Obtain an understanding of internal control relevant to the audit in
order to design audit procedures that are appropriate in the
circumstances, but not for the purpose of expressing an opinion on
the effectiveness of the Group’s internal control;
Evaluate the appropriateness of accounting policies used and the
reasonableness of accounting estimates and related disclosures
made by management;
Conclude on the appropriateness of management’s use of the
going concern basis of accounting and, based on the audit
evidence obtained, whether a material uncertainty exists related to
events or conditions that may cast significant doubt on the Group’s
ability to continue as a going concern. If we conclude that a
material uncertainty exists, we are required to draw attention in our
auditor’s report to the related disclosures in the consolidated
financial statements or, if such disclosures are inadequate, to
modify our opinion. Our conclusions are based on the audit
evidence obtained up to the date of our auditor’s report. However,
future events or conditions may cause the Group to cease to
continue as a going concern;
Evaluate the overall presentation, structure and content of the
consolidated financial statements, including the disclosures, and
whether the consolidated financial statements represent the
underlying transactions and events in a manner that achieves fair
presentation; and
Obtain sufficient appropriate audit evidence regarding the financial
information of the entities or business activities within the Group to
express an opinion on the consolidated financial statements. We
are responsible for the direction, supervision and performance of
the Group audit. We remain solely responsible for our audit opinion.
We communicate with those charged with governance regarding,
among other matters, the planned scope and timing of the audit and
significant audit findings, including any significant deficiencies in
internal control that we identify during our audit.
We also provide those charged with governance with a statement that
we have complied with relevant ethical requirements regarding
independence, and to communicate with them all relationships and
other matters that may reasonably be thought to bear on our
independence, and where applicable, related safeguards.
From the matters communicated with those charged with
governance, we determine those matters that were of most
significance in the audit of the consolidated financial statements of
the current period and are therefore the key audit matters. We
describe these matters in our auditor’s report unless law or regulation
precludes public disclosure about the matter or when, in extremely
rare circumstances, we determine that a matter should not be
communicated in our report because the adverse consequences of
doing so would reasonably be expected to outweigh the public
interest benefits of such communication.
The engagement partner on the audit resulting in this independent
auditor’s report is Maya Ben Shmuel.
Tel Aviv, Israel Kesselman & Kesselman
Certified Public Accountants (lsr.)
A member firm of
PricewaterhouseCoopers International Limited
Maya Ben Shmuel
Partner
Tel Aviv, Israel
22 March 2022
98 Plus500 Ltd. 2021 Annual Report
98
Consolidated Statement of Comprehensive
Income
Plus500 Ltd. 2021 Annual Report
Year ended 31 December
US dollars in millions
Note
2021 2020
Trading income
4
718.7 872.5
Selling and marketing expenses
5
279.8 315.4
Administrative and general expenses
6
54.3 43.5
Operating profit
384.6 513.6
Financial income
10.4 16.6
Financial expenses
8.6 6.9
Financial income, net
1.8 9.7
Profit before income tax
386.4 523.3
Income tax expense
10
75.8 23.2
Profit and comprehensive income for the year
310.6 500.1
Basic earnings per share (In US dollars)
11
3.06 4.71
Diluted earnings per share (In US dollars)
11
3.05 4.71
The accompanying notes are an integral part of the financial statements.
Consolidated Statement of Comprehensive
Income
99Plus500 Ltd. 2021 Annual Report
Strategic Report Financial statementsGovernance
99
Consolidated Statement of Financial Position
Plus500 Ltd. 2021 Annual Report
As of 31 December
US dollars in millions
Note
2021 2020
Assets
Non-current assets
Property, plant and equipment
15
2.6 2.5
Goodwill and other intangible assets, net
23
28.0
Right of use assets
20
5.6 6.0
Long-term other receivables
4.4 1.7
Total non-current assets
40.6 10.2
Current assets
Income tax receivable
6.1
Other receivables and others
14
32.7 10.0
Cash and cash equivalents
16
749.5 593.9
Total current assets
782.2 610.0
TOTAL ASSETS
822.8 620.2
Liabilities
Non-current liabilities
Lease liabilities (net of current maturities)
20
4.2 5.3
Share based compensation
9
0.3 1.8
Total non-current liabilities
4.5 7.1
Current liabilities
Share based compensation
9
7.3 7.4
Income tax payable
89.9 2.2
Other payables
17
41.7 22.8
Service suppliers
18
15.5 22.5
Current maturities of lease liabilities
20
2.0 1.6
Trade payables – due to clients
19
0.6 1.0
Total current liabilities
157.0 57.5
TOTAL LIABILITIES
161.5 64.6
Equity
Ordinary shares
22
0.3 0.3
Share premium
22.2 22.2
Cost of Company’s shares held by the Company
12
(207.5) (145.7)
Retained earnings
846.3 678.8
Total equity
661.3 555.6
TOTAL EQUITY AND LIABILITIES
822.8 620.2
David Zruia
Chief Executive Officer
Elad Even-Chen
Group Chief Financial Officer
Prof. Jacob A. Frenkel
Non-Executive Director and Chairman
Date of approval of the consolidated financial statements by the Company’s Board of Directors: 22 March 2022.
The accompanying notes are an integral part of the financial statements.
Registered Company number (Israel): 514142140
Consolidated Statement of Financial Position
100 Plus500 Ltd. 2021 Annual Report
100
Consolidated Statement of Changes in Equity
Plus500 Ltd. 2021 Annual Report
US dollars in millions
Ordinary
shares
Share
premium
Cost of
Company’s
shares held by
the Company
Retained
earnings Total
Balance at 1 January 2020
0.3 22.2 (57.0) 318.6 284. 1
Changes during the year ended 31 December 2020
Profit and comprehensive income for the year
500.1 500.1
Share based compensation
1.8 1.8
Transactions with shareholders:
Dividend
(141.6) (141.6)
Issue of treasury shares to settle equity share based compensations
0.1 (0.1)
Acquisition of treasury shares
(88.8) (88.8)
Balance at 31 December 2020
0.3 22.2 (145.7) 678.8 555.6
Changes during the year ended 31 December 2021
Profit and comprehensive income for the year
310.6 310.6
Share based compensation
4.9 4.9
Transactions with shareholders:
Dividend
(144.9) (144.9)
Issue of treasury shares to settle equity share based compensations
3.1 (3.1)
Acquisition of treasury shares
(64.9) (64.9)
Balance at 31 December 2021
0.3 22.2 (207.5) 846.3 661.3
The accompanying notes are an integral part of the financial statements.
Consolidated Statement of Changes in Equity
101Plus500 Ltd. 2021 Annual Report
Strategic Report Financial statementsGovernance
101
Consolidated Statement of Cash Flows
Plus500 Ltd. 2021 Annual Report
Year ended 31 December
US dollars in millions
2021 2020
Operating activities:
Cash generated from operations (see Note 26)
383.0 546.6
Income tax received (paid), net
16.3 (23.1)
Interest received, net
6.2 5.2
Net cash flows provided by operating activities
405.5 528.7
Investing activities:
Acquisition of subsidiaries, net of cash acquired (see Note 23)
(32.5)
Purchase of property, plant and equipment
(0.8) (0.3)
Net cash flows used in investing activities
(33.3) (0.3)
Financing activities:
Dividend paid to equity holders of the Company
(144.9) (141.6)
Payment of principal in respect of lease liabilities
(2.0) (1.8)
Acquisition of treasury shares
(64.9) (88.8)
Net cash flows used in financing activities
(211.8) (232.2)
Increase in cash and cash equivalents
160.4 296.2
Balance of cash and cash equivalents at beginning of the year
593.9 292.9
Gains (losses) from effects of exchange rate changes on cash and cash equivalents
(4.8) 4.8
Balance of cash and cash equivalents at end of the year
749.5 593.9
The accompanying notes are an integral part of the financial statements.
Consolidated Statement of Cash Flows
102 Plus500 Ltd. 2021 Annual Report
102
Notes to the Consolidated Financial
Statements
Plus500 Ltd. 2021 Annual Report
Note 1 – General information
Information on activities
Plus500 Ltd. (the “Company”) and its subsidiaries (the “Group”) is a
global multi-asset fintech group operating proprietary technology-
based trading platforms. Plus500 offers customers a range of trading
products, including Contracts for Difference (“CFDs”) and share
dealing, as well as futures and options on futures. The Company has
developed and operates an online and mobile trading platform within
the CFD sector, enabling its international customer base of individual
customers to trade CFDs on over 2,500 underlying financial
instruments internationally. Additionally, the Company has developed
and operates a share dealing trading platform.
The Group’s offering is available internationally with main market
presence in the UK, Australia, the US, the European Economic Area
(“EEA”) and the Middle East and has customers located in more than
50 countries worldwide. The Group operates through operating
subsidiaries regulated by the Financial Conduct Authority (“FCA”) in
the UK, the Australian Securities and Investments Commission
(“ASIC”) in Australia, the Cyprus Securities and Exchange Commission
(“CySEC”) in Cyprus, the Israel Securities Authority (“ISA”) in Israel, the
Financial Markets Authority (“FMA”) in New Zealand, the Financial
Sector Conduct Authority (“FSCA”) in South Africa, the Monetary
Authority of Singapore (“MAS”) in Singapore, the Financial Services
Authority (“FSA”) in the Seychelles, the Commodities Futures Trading
Commission (“CFTC”) in the US, the Estonian Financial Supervision
Authority (“EFSA”) in Estonia (as of February 2022) and the Financial
Services Agency (“FSA”) in Japan (as of March 2022).
The Company also has a subsidiary in Bulgaria which provides
operational services to the Group.
The Company has been listed since 2013. Since 2018, Plus500 Ltd.
has been a FTSE 250 listed entity, following the Company’s shares
being admitted to the premium listing segment of the Official List of
the FCA and to trading on the London Stock Exchange Main Market
for listed securities.
The address of the Company’s principal offices is Building 25, Matam,
Haifa 3190500, Israel.
Note 2 – Summary of significant accounting
policies
a. Basis of accounting and accounting policies
The Group’s consolidated financial information as of 31 December
2021 and 2020 and for each of the two years in the period ended on
31 December 2021 are in compliance with International Financial
Reporting Standards that consist of standards and interpretations
issued by the International Accounting Standard Board (“IFRSs”).
The significant accounting policies described below have been
applied consistently in relation to all the reporting periods, unless
otherwise stated.
The financial information has been prepared under the historical cost
convention subject to adjustments in respect of revaluation
of financial assets at fair value through profit or loss presented at
fair value.
b. Going concern
The Group has considerable financial resources, a broad range of
financial instruments, and a substantial active customer base which
is diversified geographically worldwide. As a consequence, the Board
of Directors of the Company (the “Board”) believes that the Group is
well placed to manage its business risks in the context of the current
economic outlook. Accordingly, the Board has a reasonable
expectation that the Group has adequate resources to continue in
operational existence for the foreseeable future. The Board therefore
continues to adopt the going concern basis in preparing these
consolidated financial statements.
c. Principles of consolidation
The Company, from an accounting perspective, controls the
subsidiaries since it is exposed to, or has rights to, variable returns
from its involvement with the entities and has the ability to affect
those returns through its power over them.
1) The consolidated financial statements include the accounts of the
Company and its subsidiaries.
2) Intercompany balances and transactions between the Group’s
entities have been eliminated.
3) Accounting policies of the subsidiaries have been changed
where necessary to ensure consistency with the policies adopted
by the Group.
d. Earnings per share
Basic earnings per share is calculated by dividing the profit
attributable to equity holders of the Company by the weighted
average number of the Company’s ordinary shares in issue during the
year, excluding ordinary shares purchased by the Company and held
as treasury shares.
Diluted earnings per share is calculated by adjusting the weighted
average number of ordinary shares outstanding to assume exercise
of all potential dilutive ordinary shares. The instruments that are
potentially dilutive ordinary shares are equity instruments granted to
employees and service contractors (see Note 9). A calculation is done
to determine the number of shares that could have been acquired at
fair value (determined as the average annual market share price of the
Company’s shares) based on the monetary value of the subscription
rights attached to outstanding equity instruments. The number of
ordinary shares calculated as above is compared with the number of
ordinary shares that would have been issued assuming the exercise
of the equity instruments (see also Note 11).
e. Segment reporting
Operating segments are reported in a manner consistent with the
internal reporting provided to the chief operating decision
maker, who
is responsible for allocating resources and assessing performance of
the operating segments.
As stated in Note 1 above, the Group operates in three operating
sectors: CFD trading; share dealing; and futures and options on
futures. In the year 2021 the Group presents its operation as one
operating segment.
Notes to the Consolidated Financial
Statements
103Plus500 Ltd. 2021 Annual Report
Strategic Report Financial statementsGovernance
103
Plus500 Ltd. 2021 Annual Report
Note 2 – Summary of significant accounting
policies continued
f. Foreign currency translation
1) Functional and presentation currency
Items included in the financial information of each of the Group’s
entities are measured using the currency of the primary economic
environment in which that entity operates (the “functional currency”).
The consolidated financial statements are presented in US dollars
(“USD”), which is the Group’s functional and presentation currency.
2) Transactions and balances
Foreign currency transactions in currencies different from the
functional currency (“foreign currency”) are translated into the
functional currency using the exchange rates prevailing at the dates
of the transactions or valuation where items are remeasured.
Gains and losses arising from changes in exchange rates are
presented in the consolidated statement of comprehensive income
among “financial income (expenses)”.
g. Trading income
Trading income represents Customer Income, which includes
revenue from CFD Customer Income (customer spreads and
overnight charges), Non-CFD Customer Income (commissions from
the Group’s futures and options on futures operation and from the
Group’s share dealing platform) and Customer Trading Performance,
which includes gains/losses on customers’ trading positions, arising
on client trading activity, primarily in CFDs on shares, indices, ETFs,
options, commodities, cryptocurrencies and foreign exchange. Open
client positions are carried at fair value and gains and losses arising
on this valuation are recognised as trading income, as well as gains
and losses realised on positions that have closed.
h. Share based compensation
1) Cash settled
The Group operates a cash settled share based compensation plan,
under which it receives services from employees and service
contractors as consideration for Share Appreciation Rights
(“SARs”).
The fair value of the employees and service contractors received in
exchange for the grant of the rights are recognised as an expense in
the consolidated statement of comprehensive income. At the end
of each reporting period, the Group evaluates the SARs based on
their fair value as prorated over the period and the change in the
prorated fair value is recognised in the consolidated statement of
comprehensive income.
2) Equity settled
The Group operates equity-settled share based compensation plans,
under which it receives services from employees and service
contractors as consideration for ordinary shares and Restricted Share
Units (“RSUs”). The fair value of the services received by employees
and service contractors in exchange for the grant of ordinary shares
or RSUs are recognised as an expense in the consolidated statement
of comprehensive income.
The fair value of equity settled share based compensation
arrangements granted to employees and service contractors is
recognised as employee benefit expenses and other related expenses
applicable for the service contractors, with a corresponding increase
in equity. The total amount to be expensed is determined by reference
to the fair value of the equity instruments granted:
including any market performance conditions (e.g. the Company's
share price);
excluding the impact of any service and non-market performance
vesting conditions (e.g. profitability, sales growth targets and
continuing to be employed or rendering services to the entity over
a specified time period); and
including the impact of any non-vesting conditions (e.g. the
requirement for employees and service contractors to hold shares
for a specific period of time).
The total expenses are recognised over the vesting period, which is
the period over which all of the specified vesting conditions are to be
satisfied. At the end of each period, the Group revises its estimates of
the number of ordinary shares and RSUs that are expected to vest
based on the non-market performance vesting and service
conditions. The impact of the revision to original estimates, if any, in
the consolidated statement of comprehensive income, is recognised
with a corresponding adjustment to equity.
i. Treasury shares
Treasury shares are ordinary shares of the Company held by the
Company and presented as a reduction of equity, at the consideration
paid, including any incremental attributable costs, net of tax. Treasury
shares do not have a right to receive dividends or to vote. The Board
approves share buyback programmes. The share buyback
programmes are funded from the Company’s net cash balances. The
ordinary shares are being purchased at fair value (see Note 12).
j. Current income tax
Tax is recognised in the consolidated statement of comprehensive
income.
The current income tax charge is calculated on the basis of the tax
laws enacted at the statement of financial position date in countries
where the Company and its subsidiaries operate and generate taxable
income.
Management periodically evaluates positions taken in tax returns
with respect to situations in which applicable tax regulation is subject
to interpretation and considers whether it is probable that a taxation
authority will accept an uncertain tax treatment. It establishes
provisions where appropriate on the basis of amounts expected to be
paid to the tax authorities. The Group measures its tax balances either
based on the most likely amount or the expected value, depending on
which method provides a better prediction of the resolution of the
uncertainty.
104 Plus500 Ltd. 2021 Annual Report
104
Notes to the Consolidated Financial
Statements continued
Plus500 Ltd. 2021 Annual Report
Note 2 – Summary of significant accounting
policies continued
k. Deferred income tax
Deferred income tax is recognised, using the liability method, on
temporary differences arising between the tax bases of assets and
liabilities and their carrying amounts in the consolidated financial
statements.
Deferred income tax is determined using tax rates (and laws) that
have been enacted or substantially enacted by the statement of
financial position date and are expected to apply when the related
deferred income tax asset is realised or the deferred income tax
liability is settled.
The Group recognises deferred taxes on temporary differences
arising on investments in subsidiaries, except where the timing of the
reversal of the temporary difference is controlled by the Group and it
is probable that the temporary difference will not reverse in the
foreseeable future.
Deferred income tax assets are recognised only to the extent that it is
probable that future taxable profit will be available against which the
temporary differences can be utilised.
l. Property, plant and equipment
The cost of a property, plant and equipment item is recognised as an
asset only if: (a) it is probable that the future economic benefits
associated with the item will flow to the Group; and (b) the cost of the
item can be measured reliably.
Property, plant and equipment are stated at historical cost less
accumulated depreciation. Historical cost includes expenditure that
is directly attributable to the acquisition of the items and only when
the two criteria mentioned above for recognition as assets are met.
Depreciation is calculated using the straight-line method to allocate
the cost of property, plant and equipment less their residual values
over their estimated useful lives, as follows:
Percentage of
annual depreciation
Computers and office equipment
6–33
Leasehold improvements
10
Leasehold improvements are depreciated by the straight-line method
over the terms of the lease (including reasonably assured options
periods), or the estimated useful life (10 years) of the improvements,
whichever is shorter.
The asset’s residual value, the depreciation method and useful lives
are reviewed, and adjusted if appropriate, at least once a year.
An asset’s carrying amount is written down immediately to its
recoverable amount if the asset’s carrying amount is greater than its
estimated recoverable amount.
m. Financial instruments
1) Classification
The Group classifies its financial assets in the following
measurement categories according to IFRS 9:
Those to be measured subsequently at fair value through profit and
loss, and
Those to be measured at amortised cost.
The classification depends on the entity’s business model for
managing the financial assets and the contractual terms of the
cash flows.
For assets measured at fair value, gains and losses will be recorded
in the consolidated statement of comprehensive income.
Financial assets are classified as current if they are expected to
mature within 12 months after the end of the reporting period,
otherwise, they are classified as non-current.
2) Recognition and derecognition
Regular way purchases and sales of financial assets are recognised
on trade
date, the date on which the Group commits to purchase or
sell the assets. Financial assets are derecognised when the rights to
receive cash flows from the financial assets have expired or have
been transferred and the Group has transferred substantially all the
risks and rewards of ownership.
3) Measurement
At initial recognition, the Group measures a financial asset at its fair
value and in the case of a financial asset not at fair value through
profit or loss (“FVTPL”), plus transaction costs that are directly
attributable to the acquisition of the financial asset. Transaction
costs of financial assets carried at FVTPL are expensed in the
consolidated statement of comprehensive income.
Financial assets with embedded derivatives are considered in their
entirety when determining whether their cash flows are solely
payment of principal and interest.
Details on how the fair value of financial instruments is determined
are disclosed in Note 25.
n. Cash and cash equivalents
Cash and cash equivalents include cash on hand, short-term bank
deposits and other highly liquid short-term investments, the original
maturity of which does not exceed three months.
All of the regulated subsidiaries hold money on behalf of their clients
in accordance with the client money rules required by the relevant
regulatory framework. Such monies are classified as “segregated
client funds” in accordance with the regulatory requirements.
Segregated client funds comprise client funds held in segregated
client money accounts.
Segregated client money accounts hold statutory trust status
restricting the Group’s ability to control the monies and accordingly
such amounts are not reflected as Group assets in the consolidated
statement of financial position.
Notes to the Consolidated Financial
Statements continued
105Plus500 Ltd. 2021 Annual Report
Strategic Report Financial statementsGovernance
105
Plus500 Ltd. 2021 Annual Report
Note 2 – Summary of significant accounting
policies continued
o. Dividends
Dividend distribution is recognised as a liability in the consolidated
statement of financial position in the period which the dividends are
approved by the Board.
p. Employee benefits and pension obligations
The Group operates various pension schemes. The schemes are
generally funded through payments to insurance companies or
trustee-administered pension funds.
The Group has defined contribution plans. A defined contribution plan
is a pension plan under which the Group pays fixed contributions into
a separate entity. The Group has no legal or constructive obligations
to pay further contributions if the fund does not hold sufficient assets
to pay all employees the benefits relating to employee service in the
current and prior periods.
The Group pays contributions to publicly or privately administered
pension insurance plans on a mandatory basis. The Group has no
further payment obligations once the contributions have been paid.
The contributions are recognised as employee benefit expense
commensurate with receipt from employees of the service in respect
of which they are entitled for the contributions.
The Group recognises an accrual and an expense for bonuses for
senior management based on formulae that take into consideration
specific financial and non-financial measures and for other
employees based on management decision.
q. Service suppliers
Service suppliers are obligations to pay for services that have been
acquired in the ordinary course of business from suppliers. Service
suppliers are classified as current liabilities if payment is due within
one year or less. If not, they are presented as non-current liabilities.
Service suppliers are recognised initially at fair value and
subsequently measured at amortised cost using the effective interest
method.
r. Trade payables – due to clients
As part of its business, the Group receives from its customers
deposits to secure their trading positions, held in segregated client
money accounts.
Assets or liabilities resulting from profits or losses on open positions
are carried at fair value. Amounts due from or to clients are netted
against, or presented with, the deposit with the same counterparty
where a legally enforceable netting agreement is in place and where
it is anticipated that assets and liabilities will be netted on settlement.
“Trade payables – due to clients” represent balances with clients
where the combination of customers' deposits and the valuation of
financial derivative open positions result in an amount payable by
the Group.
“Trade payables – due to clients” are reported in the consolidated
statement of financial position and classified as current liabilities as
the demand is due within one year or less.
s. IFRS 16 – “Leases”
The Group’s leases include real estate lease agreements. At inception
of a contract, the Group assesses whether a contract is, or contains,
a lease. A contract is, or contains, a lease if the contract conveys the
right to control the use of an identified asset for a period of time in
exchange for consideration. The Group reassesses whether a
contract is, or contains, a lease only if the terms and conditions of the
contract are changed.
At the commencement date, the Group measures the lease liability at
the present value of the lease payments that are not paid at that date,
including, inter alia, the exercise price of the exercise options if the
Group is reasonably certain to exercise that option. Simultaneously,
the Group recognises a right of use asset in the amount of the lease
liability.
The lease term is the non-cancellable period for which the Group has
the right to use an underlying asset, together with both the periods
covered by an option to extend the lease if the Group is reasonably
certain to exercise that option and periods covered by an option to
terminate the lease if the Group is reasonably certain to exercise that
option.
After the commencement date, the Group measures the right of use
asset applying the cost model, less any accumulated depreciation
and any accumulated impairment losses and adjusted for any
remeasurement of the lease liability.
Assets are depreciated by the straight-line method over the estimated
useful lives of the right of use assets or the lease period, whichever is
shorter. The depreciation periods for the real estate leases by the
Group is between one to five years.
Under IFRS 16 all leases are recognised as a right of use asset and a
corresponding liability at the date at which the leased asset is
available for use by the Group. Each lease payment is allocated
between the liability and finance cost. The finance cost is charged to
the consolidated statement of comprehensive income over the lease
period so as to produce a constant periodic rate of interest on the
remaining balance of the liability for each period.
Payments associated with short-term leases of real estate and all
leases of low-value assets are recognised on a straight-line basis as
an expense in the consolidated statement of comprehensive income.
Short-term leases are leases with a lease term of 12 months or less
without an exercise option.
t. Business combinations
The acquisition method of accounting is used to account for all
business combinations, regardless of whether equity instruments or
other assets are acquired. The consideration transferred for the
acquisition of a subsidiary comprises:
fair values of the assets transferred; and
liabilities incurred to the former owners of the acquired business.
106 Plus500 Ltd. 2021 Annual Report
106
Notes to the Consolidated Financial
Statements continued
Plus500 Ltd. 2021 Annual Report
Note 2 – Summary of significant accounting
policies continued
t. Business combinations continued
Identifiable assets acquired, and liabilities and contingent liabilities
assumed in a business combination are, with limited exceptions,
measured initially at their fair values at the acquisition date.
Over the fair value of the net identifiable assets acquired is recorded
as goodwill. If those amounts are less than the fair value of the net
identifiable assets of the business acquired, the difference is
recognised directly in the consolidated statement of comprehensive
income as a bargain purchase.
u. Intangible assets
1) Goodwill
Goodwill represents the surplus of the consideration that has been
transferred for the acquisition of a subsidiary company, over the net
amount of the identifiable assets and liabilities that have been
acquired as at the time of the acquisition.
Goodwill on acquisitions of subsidiaries is included in intangible
assets. Goodwill is not amortised but it is tested for impairment
annually, or more frequently if events or changes in circumstances
indicate that it might be impaired, and is carried at cost less
accumulated impairment losses.
Goodwill is allocated to cash-generating units for the purpose of
impairment testing. The allocation is made to those cash-generating
units or groups of cash-generating units that are expected to benefit
from the business combination in which the goodwill arose. The units
or groups of units are identified at the lowest level at which goodwill
is monitored for internal management purposes.
2) Licence
Licence acquired in a business combination is recognised at fair value
at the acquisition date. It has an indefinite useful life, is not subject to
amortisation and is tested annually for impairment.
3) Customer relationships and technology
Customer relationships and technology acquired in a business
combination are recognised at fair value at the acquisition date. They
have a definite useful life of five years and are subsequently carried at
cost less accumulated amortisation and impairment losses.
v. Impairment of assets
Goodwill and intangible assets that have an indefinite useful life, are
not subject to amortisation and are tested annually for impairment, or
more frequently if events or changes in circumstances indicate that
they might be impaired. Other assets are tested for impairment
whenever events or changes in circumstances indicate that the
carrying amount may not be recoverable. An impairment loss is
recognised for the amount by which the asset’s carrying amount
exceeds its recoverable amount. The recoverable amount is the
higher of an asset’s fair value less costs of disposal and value in use.
For the purposes of assessing impairment, assets are grouped at the
lowest levels for which there are separately identifiable cash inflows
which are largely independent of the cash inflows from other assets
or groups of assets (cash-generating units). Non-financial assets
other than goodwill that suffered an impairment are reviewed
for possible reversal of the impairment at the end of each
reporting period.
Note 3 – Significant accounting estimates
Considering uncertain tax positions
The assessment of amounts of current and deferred taxes requires
the Group’s management to take into consideration uncertainties that
its tax position will be accepted and of incurring any additional tax
expenses. This assessment is based on estimates and assumptions
based on interpretation of tax laws and regulations, and the Group’s
past experience. It is possible that new information will become
known in future periods that will cause the final tax outcome to be
different from the amounts that were initially recorded. Such
differences will impact the current and deferred income tax assets
and liabilities in the period in which such determination is made. See
also Note 2j and Note 10.
Notes to the Consolidated Financial
Statements continued
107Plus500 Ltd. 2021 Annual Report
Strategic Report Financial statementsGovernance
107
Plus500 Ltd. 2021 Annual Report
Note 4 – Trading income
The trading income attributed to geographical areas according to the location of the customer is as follows:
Year ended 31 December
US dollars in millions
2021 2020
European Economic Area (“EEA”)
329.0 365.3
United Kingdom
88.9 109.9
Australia
61.6 112.0
Rest of the World
239.2 285.3
718.7 872.5
Note 5 – Selling and marketing expenses
Year ended 31 December
US dollars in millions
2021 2020
Payroll and related expenses
21.4 18.0
Variable bonuses
8.8 4.8
Share based compensation
4.0 6.6
Commissions to media buying
20.7 16.9
Advertising and technology costs
151.4 204.2
Commissions to processing companies
40.8 53.0
Server and data feeds commissions
11.7 8.4
Other
21.0 3.5
279.8 315.4
Note 6 – Administrative and general expenses
Year ended 31 December
US dollars in millions
2021 2020
Payroll and related expenses
11.6 8.0
Variable bonuses
5.4 6.8
Share based compensation
7.7 6.6
Professional and regulatory fees
18.5 14.6
Depreciation and amortisation
2.5 2.3
Other
8.6 5.2
54.3 43.5
108 Plus500 Ltd. 2021 Annual Report
108
Notes to the Consolidated Financial
Statements continued
Plus500 Ltd. 2021 Annual Report
Note 7 – Operating expenses
The presentation below reflects the breakdown of operating expenses by nature of expense:
Year ended 31 December
US dollars in millions
2021 2020
Employee benefits and other related expenses
58.9 50.8
IT and technology costs
38.2 55.3
Commissions to processing companies
40.8 53.0
Advertising, marketing and commissions to media buying
145.6 174.2
Professional and regulatory fees
18.5 14.6
Depreciation and amortisation
2.5 2.3
Other
29.6 8.7
334.1 358.9
In the years ended 31 December 2021 and 2020, IT and technology costs together with additional allocated other technological related costs
were $58.4 million and $70.3 million, respectively.
Note 8 – Auditors’ remuneration
Year ended 31 December
US dollars in millions
2021 2020
Audit of Plus500 Ltd.’s consolidated financial statements
0.3 0.2
Audit of Plus500 Ltd.’s subsidiaries
0.3 0.3
Total audit fees
0.6 0.5
Other assurance related services
0.3 0.1
Tax compliance services
0.7 0.2
Total non-audit fees
1.0 0.3
Total fees
1.6 0.8
Note 9 – Share based compensation
a. Cash settled share based compensation programmes
1) Background
The Group grants Share Appreciation Rights to selected employees and service contractors (the “Grant”).
The rights are settled in cash at the end of the period of two or three years following the Grant date for those who remain employed or continue
to render services as service contractors by the Group.
The rights represent the total Grant amounts divided by the average closing price of the ordinary shares of the Company on the Main Market
over the course of the 60 trading days immediately preceding the dates of the Grant (the “Share Price on Grant Date”).
As of the end of each period, the fair value of the rights is calculated by the total Grant amounts on grant date, multiplied by the average closing
price of the ordinary shares of the Company on the Main Market over the course of the 60 trading days immediately preceding the end of each
period (or the payout date) including dividends paid between the grant date and the end of each period (or the vesting date) divided by the Share
Price on Grant Date, as prorated over the period.
Notes to the Consolidated Financial
Statements continued
109Plus500 Ltd. 2021 Annual Report
Strategic Report Financial statementsGovernance
109
Plus500 Ltd. 2021 Annual Report
Note 9 – Share based compensation continued
2) The following table specifies the dates of grants and the grant rights as of each date
Grant date Vesting date
Share price
(GBP)*
Number of
rights granted*
Number of
employees
31 December 2019 31 December 2021
797.85 3,503 105
31 December 2019 31 December 2022
797.85 2,925 5
12 February 2020 12 February 2022
855.46 40 2
31 August 2020 31 August 2022
1,303.93 97 6
30 December 2020 30 December 2022
1,507.08 2,342 127
30 December 2020 30 December 2023
1,507.08 647 3
28 February 2021 28 February 2023
1,411.13 13 1
31 August 2021 31 August 2023
1,404.43 14 1
31 December 2021 31 December 2023
1,320.98 1,136 55
*Share price in GBP pence on grant date.
3) Cash settled share based compensation liability
As at 31 December
US dollars in millions
2021 2020
Current liability
7.3 7.4
Non-current liability
0.3 1.8
7.6 9.2
4) Cash settled share based compensation expenses
Year ended 31 December
US dollars in millions
2021 2020
Selling and marketing expenses
4.0 6.6
Administrative and general expenses
2.8 5.1
6.8 11.7
5) Cash settled share based compensation – number of rights outstanding
Number of rights
2021 2020
Opening balance as at 1 January
8,768 10,210
Rights granted
1,163
3,126
Rights vested
(3,208) (3,668)
Rights forfeited
(1,051) (900)
Closing balance as at 31 December
5,672 8,768
During 2021 and 2020, 3,208 and 3,668 rights were vested in total amount of $6.9 million and $8.6 million, respectively. The average vesting
price based on GBP pence per granted right was approximately $2,160 and $2,351, respectively.
110 Plus500 Ltd. 2021 Annual Report
110
Notes to the Consolidated Financial
Statements continued
Plus500 Ltd. 2021 Annual Report
Note 9 – Share based compensation continued
b. Equity settled share based compensation programmes
Background
The Group grants long-term incentive plans (“LTIPs”) to selected employees located outside of Israel and service contractors (the “LTIP Grants”).
The Group grants Restricted Stock Units (“RSUs”) to selected employees located in Israel (the “RSUs Grants”).
In respect of certain projects, the Group grants bonuses with a partial deferred element settled in ordinary shares of the Company to selected
service contractors and employees (the “Deferred Bonuses”).
During 2021 and 2020, the Group recognised $4.9 million and $1.5 million, respectively, as expenses in respect of the equity share based
compensation plans and Deferred Bonuses in the consolidated statement of comprehensive income as administrative and general expenses.
In 2020, an amount of $0.3 million was booked to retained earnings.
As of 31 December 2021 and 2020, retained earnings include an amount of $3.5 million and $1.7 million, respectively, in respect of the equity
share based compensation and Deferred Bonuses plans.
1) LTIP Grants
The following table specifies the dates of LTIP Grants and the number of ordinary shares as of each date, as granted for employees and service
contractors.
Grant date Vesting date
Share price
(GBP)*
Number of ordinary
shares granted on
grant date
Number of
employees and
service contractors
1 January 2019 31 December 2021
1,370 15,259 1
1 January 2020 31 December 2022
886 75,627 7
1 January 2021 31 December 2023
1,450 122,496 7
*Share price in GBP pence on grant date.
The 2019 LTIP Grant was subject to service condition and was not subject to any additional KPIs or conditions. The 2019 LTIP Grant was
vested on 31 December 2021 and the Company issued 19,111 of its treasury shares.
The 2020 LTIP Grant is subject to service condition and additional KPIs as follows:
KPI % DESCRIPTION TYPE OF CONDITION
TSR 40% Subject to achieving the three-year FTSE 250 TSR target and calculated on a linear basis, with 30%
payable upon achievement of median TSR for FTSE 250 and 100% payable upon achievement of upper
quartile TSR for FTSE 250
Market
EPS 40% Subject to achieving the three-year compounded annual EPS growth rate and calculated on a linear
basis, with 30% payable upon achievement of 5% compounded annual EPS growth rate and 100%
payable upon achievement of 12% compounded annual EPS growth rate
Performance
HR 20% Subject to achieving HR criteria related to churn and growth of specific departments Performance
Notes to the Consolidated Financial
Statements continued
111Plus500 Ltd. 2021 Annual Report
Strategic Report Financial statementsGovernance
111
Plus500 Ltd. 2021 Annual Report
Note 9 – Share based compensation continued
b. Equity settled share based compensation programmes continued
The 2021 LTIP Grant is subject to service condition and additional KPIs as follows:
KPI % DESCRIPTION TYPE OF CONDITION
TSR
20%
Subject to achieving the three-year TSR target and calculated on a linear basis, with 25% payable upon
achievement of median TSR for bespoke group and 100% payable upon achievement of median TSR
for bespoke group plus 10% per annum
Market
TSR
10%
Subject to achieving the three-year TSR target and calculated on a linear basis, with 25% payable upon
achievement of median TSR for FTSE 250 and 100% payable upon achievement of upper quartile TSR
for FTSE 250
Market
EPS
30%
Subject to achieving EPS target, as set by the Board Performance
Strategic
20%
Subject to achieving strategic objectives, as set by the Board and related to growth through M&A,
new products and new markets
Performance
Operational
20%
Subject to achieving operational objectives, as set by the Board and related to customer growth
and people objectives
Performance
The final number of ordinary shares to be allotted on the vesting date will be determined according to the share price at the grant date of
1 January 2021 and 2020, less the accumulated amount of dividends paid in cash during the vesting period.
The fair value at grant date of the LTIP Grants is measured according to the value of the grant amount and expensed over the vesting period
with a corresponding increase in equity, taking into account the best available estimate of the number of shares expected to vest under the
service and performance conditions.
On the vesting date the Company shall allot to the employee or service contractor, ordinary shares, subject to the service condition and achieving
specific KPIs as described in the table above for each grant.
The number of ordinary shares allotted on the vesting date shall be calculated based on the ordinary share price at grant date as specified in
the table above for each grant, as adjusted for dividends.
The allotted ordinary shares will be transferred out of the treasury shares of the Company.
The ordinary shares allotted on the vesting date, which are subject to a lock-up period, shall be subject to a two-year lock-up beginning on the
vesting date.
2) RSU Grants
The following table specifies the dates of RSU Grants and the number of units as of each date.
Grant date Vesting date
Share price
(GBP)*
Number of
RSUs granted
Number of
employees
1 January 2020 31 December 2022
886 116,045 8
1 January 2021 31 December 2023
1,450 160,926 8
*Share price in GBP pence on grant date.
Each RSU represents the right to receive one ordinary share, par value of NIS 0.01 per share, subject to the terms and conditions of the grant
as approved by the Board of Directors and in accordance with the provisions of the Capital Gain route under Section 102 of the Israeli Tax
Ordinance and regulations (the “102 Capital gain Route”).
112 Plus500 Ltd. 2021 Annual Report
112
Notes to the Consolidated Financial
Statements continued
Plus500 Ltd. 2021 Annual Report
Note 9 – Share based compensation continued
b. Equity settled share based compensation programmes continued
In respect of the RSUs granted on 1 January 2020, the employees are entitled to the RSUs upon completing a three-year service period in
addition to KPIs as follows:
KPI % DESCRIPTION TYPE OF CONDITION
TSR 40% Subject to achieving the three-year FTSE 250 TSR target and calculated on a linear basis, with 30%
payable upon achievement of median TSR for FTSE 250 and 100% payable upon achievement of upper
quartile TSR for FTSE 250
Market
EPS 40% Subject to achieving the three-year compounded annual EPS growth rate and calculated on a linear
basis, with 30% payable upon achievement of 5% compounded annual EPS growth rate and 100%
payable upon achievement of 12% compounded annual EPS growth rate
Performance
HR 20% Subject to achieving HR criteria related to churn and growth of specific departments Performance
In respect of the RSUs granted on 1 January 2021, the employees are entitled to the RSUs upon completing a three-year service period in
addition to KPIs as follows:
KPI % DESCRIPTION TYPE OF CONDITION
TSR
20%
Subject to achieving the three-year TSR target and calculated on a linear basis, with 25% payable upon
achievement of median TSR for bespoke group and 100% payable upon achievement of median TSR
for bespoke group plus 10% per annum
Market
TSR
10%
Subject to achieving the three-year TSR target and calculated on a linear basis, with 25% payable upon
achievement of median TSR for FTSE 250 and 100% payable upon achievement of upper quartile TSR
for FTSE 250
Market
EPS
30%
Subject to achieving EPS target, as set by the Board Performance
Strategic
20%
Subject to achieving strategic objectives, as set by the Board and related to growth through M&A, new
products and new markets
Performance
Operational
20%
Subject to achieving operational objectives, as set by the Board and related to customer growth and
people objectives
Performance
During 2021, 19,870 and 12,560 RSUs were forfeited in respect of the 2020 and 2021 grants, respectively.
On the vesting date, the employees shall be entitled to a cash payment equal to the aggregate dividends paid in cash to shareholders that were
payable in each grant vesting period with respect to the number of issued shares that were actually allotted to the employees on the vesting
date with respect to the RSUs.
The allotted ordinary shares will be transferred out of the treasury shares of the Company. On the vesting date, the shares will be transferred
to a trustee by the Company.
The ordinary shares allotted on the vesting date, which are subject to a lock-up period, shall be subject to a two-year lock-up beginning on the
vesting date.
3) Deferred Bonus grants
The following table specifies the dates of Deferred Bonuses grants and the number of shares as of each grant date.
The employees and service providers are entitled to the Deferred Bonuses upon completing a service period of one year and subject to achieving
additional KPIs.
The 2019 and 2020 Deferred Bonuses shall be paid in three equal instalments beginning on 31 December of the year after the vesting date, by
way of allotment of ordinary shares of the Company. The number of ordinary shares allotted on any deferred payment date shall be calculated
based on the ordinary share price on grant date, as adjusted for dividends.
The 2021 Deferred Bonuses shall be paid in one instalment on 31 December of the bonus year, by way of allotment of ordinary shares of the
Company. The number of ordinary shares allotted on the deferred payment date shall be calculated based on the ordinary share price on grant
date, as adjusted for dividends.
Notes to the Consolidated Financial
Statements continued
113Plus500 Ltd. 2021 Annual Report
Strategic Report Financial statementsGovernance
113
Plus500 Ltd. 2021 Annual Report
Note 9 – Share based compensation continued
b. Equity settled share based compensation programmes continued
Grant date Vesting date
Share price
(GBP)*
Number of
ordinary shares
on grant date
Number of
employees and
service contractors
1 January 2019 31 December 2019
1,370 13,834 2
1 January 2020 31 December 2020
886 56,298 2
1 January 2021 31 December 2021
1,450 53,904 2
*Share price in GBP pence on grant date.
On 31 December 2021 and 2020, the Company issued 5,780 and 5,280 of its treasury shares, in accordance with the Deferred Bonuses plan of
2019. On 31 December 2021, the Company issued 24,434 of its treasury shares, in accordance with the Deferred Bonuses plan of 2020. On 31
December 2021, the Company issued 58,062 of its treasury shares, in accordance with the Deferred Bonuses plan of 2021. The Company
recognised the value of the issued shares on 31 December 2021 according to the fair value measured for each plan on 1 January 2019, 1
January 2020 and 1 January 2021, respectively.
Note 10 – Income tax expense
Law for the Encouragement of Capital Investments, 5719-1959
The Law for the Encouragement of Capital Investments, 5719-1959, generally referred to as the “Investment Law”, provides certain incentives
for capital investments in production facilities (or other eligible assets) by “Industrial Enterprises” (as defined under the Investment Law).
New tax benefits under the 2017 Amendment that became effective on 1 January 2017 (“2017 Amendment”)
The 2017 Amendment was enacted as part of the Economic Efficiency Law that was published on 29 December 2016, and is effective as of 1
January 2017. The 2017 Amendment provides new tax benefits, as described below, and is in addition to the other existing tax beneficial
programmes under the Investment Law.
The 2017 Amendment provides that a technology company satisfying certain conditions will qualify as a Preferred Technological Enterprise
(“PTE”) and will thereby enjoy a reduced corporate tax rate of 12% on income that qualifies as Preferred Technology Income, as defined in the
Investment Law.
Dividends distributed by a PTE, paid out of Preferred Technology Income, are generally subject to withholding tax at source at the rate of 20%
or such lower rate as may be provided in an applicable tax treaty (subject to the receipt in advance of a valid certificate from the Israel Tax
Authority (“ITA”) allowing for a reduced tax rate).
a. Company taxation in Israel
The full corporate tax rate in Israel for the years 2021 and 2020 is 23%.
Under the 2017 Amendment, provided the conditions stipulated therein are met, technological income derived by Preferred Companies from
“Preferred Technological Enterprise” (as defined in the 2017 Amendment), would be subject to reduced corporate tax rates of 12%.
A Preferred Company distributing dividends from technological income derived from its PTE would subject the recipient to a 20% tax (or lower,
if so provided under an applicable tax treaty).
In May 2019, the Company obtained a tax ruling from the ITA and subject to the Company complying with the conditions stipulated by the tax
ruling, which the Company met, and the Investment Law, the Company is considered as a PTE.
At the beginning of July 2020, the Company received an approval from the Israeli Innovation Authority (“IIA”) that together with the tax ruling
received from the ITA in May 2019, recognises the Company as a PTE for the years 2017, 2018 and 2019. Accordingly, the applicable tax rate
for the preferred technological income of a PTE for these years was 12%. The Company is also considered as PTE for the years 2020 and 2021.
As a result, the Company’s corporate tax rate for the years 2021 and 2020 is 12%.
In January 2022, the Company’s status as a PTE, as accredited by the ITA under the tax regime in Israel, has been extended for the years 2022,
2023, 2024, 2025 and 2026. Consequently, the Company’s corporate tax rate for each of these years will be reduced from 23% to 12% and the
withholding tax rate applicable for dividends will be reduced from 25% to 20%, subject to the receipt in advance of a valid certificate from the
ITA allowing for a reduced tax rate (see Note 27).
In July 2020, the Company received approximately $47.0 million rebates (including interest) reflecting the reduced tax rate for FY 2018. In
January 2021, the Company received approximately $30.0 million rebates (including interest) reflecting the reduced tax rate for FY 2017 and in
August 2021, the Company received approximately $37.2 million in tax rebates (including interest) reflecting the reduced tax rate for FY 2019.
114 Plus500 Ltd. 2021 Annual Report
114
Notes to the Consolidated Financial
Statements continued
Plus500 Ltd. 2021 Annual Report
Note 10 – Income tax expense continued
b. Tax assessments
The Company has final tax assessments up to the year 2019.
The assessments of amounts of current and deferred taxes require the Group’s management to take into consideration uncertainties that its
tax position will be accepted and of incurring any additional tax expenses. This assessment is based on estimates and assumptions based on
interpretation of tax laws and regulations, and the Group’s past experience. It is possible that new information will become known in future
periods that will cause the final tax outcome to be different from the amounts that were initially recorded, such differences will impact the
current and deferred income tax assets and liabilities in the periods in which such determination is made.
c. Corporate taxation in subsidiaries
Principal tax rate
Subsidiary 2021 2020 Tax regulation
UK
19% 19%
Tax laws in United Kingdom
CY
12.5% 12.5%
Tax laws in Cyprus
AU
30% 30%
Tax laws in Australia
Other Group subsidiaries do not have significant taxable income and the overall effect of the income of those subsidiaries on the Group’s tax
expenses is immaterial.
d. Deferred income taxes
The deferred income taxes relate mainly to payroll and related expenses of the share based compensation plans (see Note 9). The deferred tax assets
were computed in 2021 and 2020 at tax rates of 23% and 12%, respectively.
e. Taxes on income included in the consolidated income statement for the reported years
Year ended 31 December
US dollars in millions
2021 2020
Current taxes:
Current taxes in respect of current year’s profits
77.6 78.7
Tax income in respect of previous years
0.5 (55.1)
78.1 23.6
Deferred income taxes:
Change of deferred tax assets (see d above)
(2.3) (0.4)
Taxes on income expenses
75.8 23.2
f. Reconciliation of the theoretical tax expense
Following is a reconciliation of the theoretical tax expense, assuming all income is taxed at the regular corporate tax rate applicable to a
company in Israel (Note 10a above) and the actual tax expense:
Year ended 31 December
US dollars in millions
2021 2020
Income before taxes on income, as reported in the consolidated income statement
386.4 523.3
Theoretical tax expense in respect of this year’s income – at 23%
88.9 120.4
Less tax benefits arising from preferred technological income in respect of the current year
(4.3) (33.8)
Decrease in taxes resulting from different tax rates applicable to foreign subsidiaries
(0.8) (0.5)
Impact of change in tax rates on deferred tax balances and temporary differences
(2.8) 0.3
Decrease in taxes in respect of currency differences and expenses not deductible for tax purposes
(5.7) (8.1)
Tax income in relation to previous years
0.5 (55.1)
Taxes on income for the reported period
75.8 23.2
Notes to the Consolidated Financial
Statements continued
115Plus500 Ltd. 2021 Annual Report
Strategic Report Financial statementsGovernance
115
Plus500 Ltd. 2021 Annual Report
Note 11 – Earnings per share
Earnings per share is calculated by dividing the profit attributable to equity holders of the Company by the weighted average number of ordinary
shares in issue during the year.
31 December
2021 2020
Profit attributable to equity holders of the Company (US dollars in millions)
310.6 500.1
Weighted average number of ordinary shares in issue*:
Basic
101,456,641 106,086,540
Dilutive effect of equity share based compensation
529,601 212,352
Diluted
101,986,242 106,298,892
Basic earnings per share (in US dollars)
3.06 4.71
Diluted earnings per share (in US dollars)
3.05 4.71
*After weighting the effect of the share buyback programmes. See Note 12.
Note 12 – Cost of Company’s shares held by the Company
The Board of Directors approves share buyback programmes. The share buyback programmes are funded from the Company’s net
cash balances.
Year ended 31 December
Number of ordinary
shares purchased
Aggregate purchase amount
(US $ in millions)
Average price of
shares purchased
2020
5,584,528 88.8 £12.66
2021
3,406,211 64.9 £13.90
During the years ended 31 December 2021 and 2020, the Company issued 179,537 and 5,280 of its treasury shares, respectively, in accordance
with the various share based equity settled compensation grants (see Note 9).
During the period starting 1 January 2022 and up to 21 March 2022, as the latest practicable date before the signing date of the consolidated
financial statements (see Note 27), the Company purchased an additional 626,498 ordinary shares (or 0.5%) in the capital of the Company for
an aggregate purchase amount of $12.0 million pursuant to these share buyback programmes. The ordinary shares were bought back at an
average price of £14.25.
Note 13 – Dividends
The amounts of dividends and the amounts of dividends per share for the years 2021 and 2020 declared and distributed by the Company’s
Board of Directors are as follows:
Date of declaration
Amount of dividend
US $ in millions*
Amount of dividend per share
US $
Date of payment to
shareholders
12 February 2020
40.6 0.3767 13 July 2020
11 August 2020
101.0 0.9531 11 November 2020
17 February 2021
84.9 0.8292 12 July 2021
17 August 2021
60.0 0.5921 11 November 2021
On 15 February 2022, the Company declared a final dividend and a special dividend in the amounts of $37.8 million and $22.2 million,
respectively (see Note 27).
* Between the dividend announcement date and the record date of the dividend, the number of issued and outstanding ordinary shares of the Company decreased as a result of the repurchase
by the Company of ordinary shares during such period and the classification of such repurchased ordinary shares as treasury shares that are not entitled to dividends. However, this did
not affect the dividend per share as announced on the dividend announcement date.
116 Plus500 Ltd. 2021 Annual Report
116
Notes to the Consolidated Financial
Statements continued
Plus500 Ltd. 2021 Annual Report
Note 14 – Other receivables and others
As of 31 December
US dollars in millions
2021 2020
Securities
18.2
Prepaid expenses
5.2 6.6
Other
9.3 3.4
32.7 10.0
As of 31 December 2021 and 2020, the total amount of prepaid expenses includes prepaid expenses related to the Company’s sponsorship
agreements (see Note 21).
As of 31 December 2021, the fair value amount of the securities was $18.2 million.
All the financial assets included among current assets are for relatively short periods. Therefore, their fair values approximate or are identical
to their carrying amounts.
Note 15 – Property, plant and equipment
Composition of assets, grouped by major classifications and changes therein in 2021 is as follows:
US dollars in millions
Computers and
office equipment
Leasehold
improvements
Other Total
Cost
Balance at beginning of year
2.0 3.8 0.3 6.1
Additions
0.6 0.2 - 0.8
Balance at end of year
2.6 4.0 0.3 6.9
Accumulated depreciation
Balance at beginning of year
1.6 1.9 0.1 3.6
Additions
0.2 0.4 0.1 0.7
Balance at end of year
1.8 2.3 0.2 4.3
Depreciated balance as of 31 December 2021
0.8 1.7 0.1 2.6
Depreciated balance as of 31 December 2020
0.4 1.9 0.2 2.5
Note 16 – Cash and cash equivalents
Cash and cash equivalents by currency of denomination:
As of 31 December
US dollars in millions
2021 2020
USD
728.0 543.3
EUR
181.2 250.7
GBP
68.1 91.2
AUD
54.0 90.0
ILS
20.8 18.1
Other
47.4 69.5
Gross cash and cash equivalents
1,099.5 1,062.8
Less: segregated client funds
(350.0) (468.9)
Own cash and cash equivalents
749.5 593.9
Notes to the Consolidated Financial
Statements continued
117Plus500 Ltd. 2021 Annual Report
Strategic Report Financial statementsGovernance
117
Plus500 Ltd. 2021 Annual Report
Note 17 – Other payables
As of 31 December
US dollars in millions
2021 2020
Payroll and related expenses
24.6 19.0
Accrued expenses
16.4 3.6
Other
0.7 0.2
41.7 22.8
The financial liabilities included among other payables are for relatively short periods. Therefore, their fair values approximate or are identical
to their carrying amounts.
Note 18 – Service suppliers
Service suppliers are comprised mainly of amounts due to advertising service suppliers, their fair values approximate or are identical to their
carrying amounts.
Note 19 – Trade payables – due to clients
As of 31 December
US dollars in millions
2021 2020
Customers’ deposits, net*
350.6 469.9
Segregated client funds
(350.0) (468.9)
0.6 1.0
* Customers’ deposits, net are comprised of the following:
Customers’ deposits
428.3 507.2
Less – financial derivative open positions:
Gross amount of assets
(130.4) (123.8)
Gross amount of liabilities
52.7 86.5
350.6 469.9
*The total amount of ‘Trade payables – due to clients’ includes bonuses to clients.
Note 20 – Leases
The Group has real estate lease agreements.
a) Right of use assets:
Real estate leases
US dollars in millions
At 1 January 2020
5.3
Additions
2.4
Amortisation
(1.7)
At 31 December 2020
6.0
Additions
2.7
Disposals
(0.6)
Modification
(0.7)
Amortisation
(1.8)
At 31 December 2021
5.6
118 Plus500 Ltd. 2021 Annual Report
118
Notes to the Consolidated Financial
Statements continued
Plus500 Ltd. 2021 Annual Report
Note 20 – Leases continued
b) Lease liabilities:
Real estate leases
US dollars in millions
At 1 January 2020
5.7
Additions
2.4
Interest expense
0.2
Lease payments
(1.8)
Exchange differences
0.4
At 31 December 2020
6.9
Additions
2.7
Disposals
(0.7)
Interest expense
0.2
Lease payments
(2.0)
Modification
(0.9)
Exchange differences
At 31 December 2021
6.2
Note 21 – Commitments
a. The Company and Club Atlético de Madrid, S.A.D. (“Atlético Madrid”) entered into a sponsorship agreement on 3 October 2017 under which
the Company is entitled to advertise and promote itself as the main sponsor of Atlético Madrid for the 2018/19, 2019/20 and 2020/21
seasons. On 24 April 2020 the Company and Atlético Madrid signed an extension of the agreement for the season 2021/22.
b. The Company and Club BSC Young Boys Betriebs AG (“BSC Young Boys”) entered into a sponsorship agreement on 2 June 2020 under which
the Company is entitled to advertise and promote itself as the main sponsor of BSC Young Boys for the 2020/21, 2021/22 and 2022/23
seasons.
c. The Company and Club Legia Waeszawa S.A (“Legia”) entered into a sponsorship agreement on 9 August 2020 under which the Company is
entitled to advertise and promote itself as the main sponsor of Legia for the 2020/21, 2021/22 and 2022/23 seasons.
d. The Company and Club Atalanta Bergamasca Calcio SPA (“Atalanta”) entered into a sponsorship agreement on 18 August 2020 under which
the Company is entitled to advertise and promote itself as the main sponsor of Atalanta for the 2020/21, 2021/22 and 2022/23 seasons.
Note 22 – Share capital
Composed of ordinary shares of NIS 0.01 par value, as follows:
Number of ordinary shares
as of 31 December
2021 2020
Authorised
300,000,000 300,000,000
Issued and fully paid
114,888,377 114,888,377
Less treasury shares*
(14,663,597) (11,436,923)
Outstanding shares
100,224,780 103,451,454
*Number of accumulated ordinary shares that were purchased by the Company as part of the share buyback programmes, less issue of treasury shares.
Notes to the Consolidated Financial
Statements continued
119Plus500 Ltd. 2021 Annual Report
Strategic Report Financial statementsGovernance
119
Plus500 Ltd. 2021 Annual Report
Note 23 – Goodwill and other intangible assets, net
On 19 July 2021, Plus500US Inc., a wholly owned subsidiary of the Company, completed the acquisition of all of the membership interests of
Cunningham Commodities LLC. (“Cunningham”), a regulated Futures Commission Merchant (“FCM”), and Cunningham Trading Systems LLC.
(“CTS”), a technology trading platform provider, operating in the futures and options on futures market (together, the “Acquisition”). The
Acquisition consideration was funded from the Company’s existing cash balances and was paid on completion.
Due to the timing of the transaction closing date, the fair values assigned to assets acquired and liabilities assumed are preliminary, based on
management’s estimates and assumptions and may be subject to change as additional information is received. The Company expects to
finalise the valuation as soon as practicable, but not later than one year from the Acquisition date. According with the purchase price allocation,
Goodwill and other intangible assets, net, comprises of: Licence of $24.2 million, Customer relationships of $1.9 million, Technology of $0.2
million and Goodwill of $1.7 million.
The assets and liabilities recognised as a result of the Acquisition are as follows:
US dollars in millions
Cash
0.5
Other receivables
6.0
Long-term other receivables
0.4
Service suppliers
(0.3)
Other payables
(1.6)
Goodwill and other intangible assets, net
28.0
Net assets acquired
33.0
From the Acquisition date and up to 31 December 2021, the acquired business contributed approximately 1% out of the total Group revenues
for the year ended on 31 December 2021.
No impairment was recorded as of 31 December 2021.
Note 24 – Related parties and key management
a. Key management personnel definition:
The Directors and other members of management are classified as Persons Discharging Management Responsibility (“PDMR”) in accordance
with IAS 24 and the Market Abuse Regulation.
The Directors’ Remuneration Report discusses all the benefits and share based compensations earned during the year and the preceding year
by the Directors.
b. Company’s liability in respect of related parties and key management services (part of Other payables):
As at 31 December
US dollars in millions
2021 2020
Related party and key management liability
11.6 13.6
c. Expenses to related parties and key management:
Year ended 31 December
US dollars in millions
2021 2020
Payroll and related expenses and service fees (Selling and marketing expenses)
6.6 7.1
Payroll and related expenses and service fees (Administrative and general expenses)
10.0 13.5
Non-executive Directors fees (Administrative and general expenses)
1.1 0.6
The average number of key management personnel during the year was 21 (FY 2020: 23).
120 Plus500 Ltd. 2021 Annual Report
120
Notes to the Consolidated Financial
Statements continued
Plus500 Ltd. 2021 Annual Report
Note 25 – Financial risk management
The Group operates in the fields of CFDs and share dealing, as well as futures and options on futures. In the field of CFDs, the Group engages
only with individual clients and offers CFDs referenced to shares, indices, commodities, options, ETFs, cryptocurrencies and foreign exchange.
In the field of share dealing, the Group engages only with individual clients and offers a wide range of financial instruments comprised of the
world’s most popular equities, listed on major exchanges worldwide. In the field of futures and options on futures, the Group engages through
a subsidiary in the US which is an FCM that clears and executes futures contracts and options on futures contracts for customers.
The Group’s activities expose it to a variety of financial risks: market risk (including currency risk and price risk), credit risk and liquidity risk. The
Group’s overall risk management programme focuses on the unpredictability of financial markets and seeks to minimise potential adverse
effects on the Group’s financial performance.
a. Market risk
The management of the Group deems this risk as the highest risk the Group incurs.
Market risk is the risk that changes in market prices will affect the Group’s income or the value of its holdings of financial instruments. This risk
can be divided into market price risk and foreign currency risk, as described below.
The Group’s market risk is managed on a Group-wide basis and exposure to market risk at any point in time depends primarily on short-term
market conditions and the levels of client activity. The Group utilises market position limits for operational efficiency. Not all net client exposures
are hedged and the Group may have a substantial net position in any of the financial markets in which it offers products. In 2021, the Group
implemented targeted hedging, with a view to reducing market risk. This focused approach continues to be deployed in certain circumstances
going forward, as and when appropriate.
The Group’s market risk policy incorporates a methodology for setting market position limits, consistent with the Group risk appetite, for each
financial instrument in which the Group clients can trade.
These limits are determined based on the Group clients’ trading levels, volatilities and the market liquidity of the underlying financial product or
asset class and represent the maximum long and short client exposure that the Group will hold without hedging the net client exposure.
The Group’s real-time market position monitoring system is intended to allow it to continually monitor its market exposure against these limits.
If exposures exceed these limits, the Group either hedges or new client positions are being offered in a smaller size and partially could be
rejected under the Group’s policy.
It is the approach of the Group to observe during the year the “natural” hedge arising from the Group’s global clients in order to reduce the
Group’s net market exposure.
The Group’s exposure to market risk at any point in time depends primarily on short-term market conditions and client activities during the
trading day. The exposure at each statement of financial position date may therefore not be representative of the market risk exposure faced
by the Group over the year. The Group’s exposure to market risk is determined by the exposure limits described above which change from time
to time.
1. Market price risk
This is the risk that the fair value of a financial instrument fluctuates as a result of changes in market prices other than due to the effect of
transactional foreign currency exposures risk.
The Group has market price risk as a result of its CFDs trading activities on shares, indices, commodities, options, ETFs, cryptocurrencies
and foreign exchange, part of which is naturally hedged as part of the overall market risk management. The exposure is monitored on a Group-
wide basis.
Exposure limits are set by the risk department and management for each financial instrument, and also for groups of financial instruments
where it is considered that their price movements are likely to be positively correlated. The exposures are being reviewed by the Risk &
Regulatory Committee.
Daily profit on closed positions:
US dollars in millions
2021 2020
Highest profit
16.0 76.9
Highest loss
(3.9) (20.9)
Average
1.9 2.4
Notes to the Consolidated Financial
Statements continued
121Plus500 Ltd. 2021 Annual Report
Strategic Report Financial statementsGovernance
121
Plus500 Ltd. 2021 Annual Report
Note 25 – Financial risk management continued
a. Market risk continued
2. Foreign currency risk
Transactional foreign currency exposures represent financial assets or liabilities denominated in currencies other than the functional currency
of the Group. Transaction exposures arise in the normal course of business.
Foreign currency risk is managed on a Group-wide basis, while the Group exposure to foreign currency risk is not considered by the Board of
Directors to be significant. The Group monitors transactional foreign currency risks including currency statement of financial position
exposures, equity, commodity, interest and other positions denominated in foreign currencies and trades on foreign currencies.
If the US dollar had strengthened by 1% in respect of balances denominated in other currencies, with all other variables unchanged, the exposure
on income after taxes in respect of those balances would be a gain (loss) of:
As of 31 December
US dollars in millions
2021 2020
EUR
(0.1) (0.5)
AUD
(0.1) (0.9)
GBP
(0.1) 0.1
ILS
(1.0)
The exposure in respect of balances denominated in other currencies is immaterial.
b. Credit risk
The Group operates a real-time mark-to-market trading platform with customers’ profits and losses being credited and debited automatically
to their accounts.
Under the Group's policy, customers cannot owe the Group funds when losing more than they have in their accounts, all customer accounts
are pre-funded.
Client credit risk – Client credit risk principally arises when a customer’s total funds deposited (margin and free equity) are insufficient to cover
any trading losses incurred. In particular, customer credit risk can arise where there are significant, sudden movements in the market (e.g. due
to high general market volatility or specific volatility relating to an individual financial instrument in which a customer has an open position).
The Group’s offering is margin-traded. If the market moves adversely by more than the customer’s maintenance margin, the Group is exposed
to customer credit risk.
The principal types of customer credit risk exposures are managed by monitoring all customer positions on a real-time basis. If customers’
funds are below the required margin level, customers’ positions are liquidated (margin call).
Institutional credit risk – The risk that financial counterparties will not meet their obligation, risking both client and the Group’s assets.
The carrying amount of the Group’s financial assets represents their maximum exposure to credit risk.
The Group has no material financial assets that are past due or impaired as at the reporting dates.
As of 31 December 2021 and 2020, counterparties holding the Group’s cash and cash equivalents, credit cards, client funds and deposits, have
credit ratings as follows:
Credit rating*
2021 2020
AA+ to AA-
21% 27%
A+ to A-
73% 46%
BBB+ to B+
2% 25%
Remaining counterparties
4% 2%
* The financial institutions were rated by the same third party.
122 Plus500 Ltd. 2021 Annual Report
122
Notes to the Consolidated Financial
Statements continued
Plus500 Ltd. 2021 Annual Report
Note 25 – Financial risk management continued
b. Credit risk continued
As of 31 December 2021 the amounts held by the remaining counterparties are held in several banks worldwide. The balance in each of those
banks does not exceed 2% (2020: 1%) of total cash and cash equivalents, credit cards, client funds and deposits.
The Group’s largest credit exposure to any single bank as of 31 December 2021 was $240.1 million or 22% of the exposure to all banks (2020:
$217.1 million or 20%).
c. Concentration risk
Concentration risk is defined as all risk exposures with a loss potential which is large enough to threaten the solvency or the financial position
of the Group. In respect of financial risk, such exposures may be caused by credit risk, market risk, liquidity risk or a combination or interaction
of those risks.
d. Liquidity risk
Liquidity risk is the risk that the Group will encounter difficulty in meeting obligations arising from its financial liabilities that are settled by
delivering cash or other financial assets.
Liquidity risk is managed centrally and on a Group-wide basis. The Group’s approach to managing liquidity is to ensure it will have sufficient
liquidity to meet its financial liabilities when due, under both normal circumstances and stressed conditions.
The Group’s approach is to ensure that there will be no material liquidity mismatches with regard to liquidity maturity profiles due to the very
short-term nature of its financial assets and liabilities.
A result of this policy is that short-term liquidity “gaps” can potentially arise in periods of very high client activity or significant increases in global
financial market levels.
The contractual maturity of the financial liabilities to service suppliers is generally up to two months.
e. Capital management
1) Plus500UK
The UK Subsidiary is regulated by the FCA.
The UK Subsidiary manages its capital resources on the basis of regulatory capital requirements (“Pillar 1”) and its own assessment of capital
required to support all material risks throughout the business (“Pillar 2”). The UK Subsidiary manages its regulatory capital through an Internal
Capital Adequacy Assessment Process (known as the ICAAP) in accordance with guidelines and rules implemented by the FCA. Both Pillar 1
and Pillar 2 assessments are compared with total available regulatory capital on a daily basis and monitored by the management of the Group.
As at 31 December 2021 and 2020, the UK Subsidiary had £43.9 million and £41.8 million, respectively, of regulatory capital resources, which
is in excess of both its regulatory capital requirement (Pillar 1) and the internally measured capital requirement (Pillar 2).
2) Plus500CY
The CY Subsidiary is regulated by CySEC.
The CY Subsidiary manages its capital resources on the basis of regulatory capital requirements (“Pillar 1”) and its own assessment of capital
required to support all material risks throughout the business (“Pillar 2”). The CY Subsidiary manages its regulatory capital through an Internal
Capital Adequacy and Risk Assessment Process (“ICARA”) in accordance with guidelines and rules implemented by CySEC.
The CY Subsidiary monitors on a frequent basis its Pillar 1 capital requirements and ensures that its capital position remains always above the
minimum regulatory thresholds. As of 31 December 2021 and 2020, the regulatory capital of the CY Subsidiary was €90.4 million and
€71.7 million, respectively, which is in excess of both its regulatory capital requirement (Pillar 1) and the internally measured capital requirement
(Pillar 2).
As of the 26 of June 2021, the capital adequacy and overall risk management requirements that applied to the Company, under the Capital
Requirements Regulation & Directive (“CRR & CRDIV”) prudential framework, have been replaced by amended prudential rules. The Internal
Capital Adequacy Assessment Process (“ICAAP”) were replaced by ICARA.
As at 31 December 2021 and 2020, Pillar 1 Capital Adequacy ratio was 174.1% and 111.8% respectively. Moreover, the Group is evaluating
its overall risk profile and capital position through its internal capital adequacy assessment process, which is performed at least on an
annual basis.
Notes to the Consolidated Financial
Statements continued
123Plus500 Ltd. 2021 Annual Report
Strategic Report Financial statementsGovernance
123
Plus500 Ltd. 2021 Annual Report
Note 25 – Financial risk management continued
e. Capital Management continued
3) Plus500AU
The AU Subsidiary is regulated by ASIC, FMA and FSCA.
The AU Subsidiary manages its capital resources on the basis of regulatory capital requirements and its own assessment of capital required
to support all material risks. The AU Subsidiary manages its capital through its Net Tangible Assets (“NTA”) assessment in accordance with
rules and guidelines implemented by ASIC and FMA and Capital Liquidity assessment in accordance with rules and guidelines implemented by
FSCA.
As at 31 December 2021 and 2020, the AU Subsidiary held NTA of AUD 38.2 million and AUD 33.2 million, respectively, of regulatory capital,
which is in excess of its NTA requirements from ASIC, FMA and FSCA.
4) Plus500SG
The SG Subsidiary is regulated by MAS.
The SG Subsidiary manages its capital resources on the basis of regulatory capital requirements and its own assessment of capital required to
support all material risks. The SG Subsidiary manages its capital in accordance with rules and guidelines implemented by MAS.
As at 31 December 2021 and 2020, the SG Subsidiary held regulated capital of SGD 8.3 million and SGD 7.8 million, respectively, of regulatory
capital, which is in excess of its MAS requirements.
5) Plus500IL
The IL Subsidiary is regulated by the ISA.
The IL Subsidiary manages its capital resources on the basis of regulatory capital requirements and its own assessment of capital required to
support all material risks. The IL Subsidiary manages its capital in accordance with rules and guidelines implemented by ISA.
As at 31 December 2021 and 2020, the IL Subsidiary held regulated capital of $11.2 million and $10.2 million, respectively, of regulatory capital,
which is in excess of its ISA requirements.
6) Plus500SEY
The SEY Subsidiary is regulated by the FSA.
The SEY Subsidiary manages its capital resources on the basis of regulatory capital requirements and its own assessment of capital required
to support all material risks. The SEY Subsidiary manages its capital in accordance with rules and guidelines implemented by FSA.
7) Cunningham Commodities
Cunningham Commodities is a Futures Commission Merchant (“FCM”) and is registered with CFTC and a member of the NFA.
As at 31 December 2021, the Cunningham Commodities Subsidiary had adjusted net capital of $22.0 million, which is in excess of CFTC
Regulation 1.17 and the minimum capital requirements of the CME Group Inc.
f. Other business risks
The Group’s business is subject to various laws and regulations in different countries according to its activity and other countries from where
the Company operates. Any regulatory actions, tax or legal challenges against the Group for non-compliance with any regulatory or legal
requirement could result in significant fines, penalties, or other enforcement actions, increased costs of doing business through adverse
judgement or settlement, reputational harm, the diversion of significant amounts of management time and operational resources, and could
require changes in compliance requirements or limits on the Group’s ability to expand its product offerings, or otherwise harm or have a material
adverse effect on the Group’s business.
g. Fair value estimation
Financial derivative open positions (offset from, or presented with, deposits from clients within “Trade payable – due to clients”) (see also Note
19) are measured at fair value through profit or loss using valuation techniques. The said valuation techniques are based on inputs other than
quoted prices in active markets that are observable for the asset or liability, either directly (that is, as prices) or indirectly (that is, derived from
prices) (level 2).
These valuation techniques maximise the use of observable market data where it is available and rely as little as possible on e
ntity specific
estimates. Since all significant inputs required for the fair value estimations of the said instruments are observable, the said instruments are
included in level 2.
124 Plus500 Ltd. 2021 Annual Report
124
Notes to the Consolidated Financial
Statements continued
Plus500 Ltd. 2021 Annual Report
Note 25 – Financial risk management continued
g. Fair value estimation continued
Specific valuation techniques used to value financial instruments are based on quoted market prices at the consolidated statement of financial
position date and an additional predetermined amount (trading spread).
Note 26 – Cash generated from operations
Year ended 31 December
US dollars in millions 2021 2020
Cash generated from operating activities
Net income for the year
310.6 500.1
Adjustments required to reflect the cash flows from operating activities:
Depreciation and amortisation
0.7 0.6
Amortisation of right of use assets
1.8 1.7
Lease modification
(0.2)
Liability for share based compensation
6.8 11.7
Settlement of share based compensation
(8.4) (5.2)
Equity share based compensation
4.9 1.8
Taxes on income
75.8 23.2
Interest expenses in respect of leases
0.2 0.2
Exchange differences in respect of leases
0.4
Interest income
(6.2) (5.2)
Foreign exchange losses (gains) on operating activities
4.3 (8.3)
79.7 20.9
Operating changes in working capital:
Decrease (increase) in other receivables and others
(16.9) 1.9
Increase (decrease) in trade payables due to clients
(0.4) 0.8
Increase (decrease) in other payables
17.3 10.4
Increase (decrease) in service suppliers
(7.3) 12.5
(7.3) 25.6
Cash generated from operating activities
383.0 546.6
Notes to the Consolidated Financial
Statements continued
125Plus500 Ltd. 2021 Annual Report
Strategic Report Financial statementsGovernance
125
Plus500 Ltd. 2021 Annual Report
Note 27 – Subsequent events
In January 2022, the Company’s status as a Preferred Technological Enterprise (“PTE”), as accredited by the ITA under the tax regime in Israel,
has been extended for the years 2022, 2023, 2024, 2025 and 2026 (see Note 10).
In February 2022, the Group obtained an operating licence in Estonia, granted by the Estonian Financial Supervision Authority (“EFSA”).
On 15 February 2022, the Company declared a final dividend in an amount of $37.8 million ($0.3777 per share). The dividend record date is
25 February 2022 and it will be paid to the shareholders on 11 July 2022.
On 15 February 2022, the Company declared a special dividend in an amount of $22.2 million ($0.2218 per share). The dividend record date is
25 February 2022 and it will be paid to the shareholders on 11 July 2022.
On 15 February 2022, the Company declared the adoption of a share buyback programme to buy back an amount of up to $55.0 million of the
Company’s ordinary shares, comprised of a regular new share buyback programme in the amount of $25.2 million and a special share buyback
programme in the amount of $29.8 million.
In March 2022, the Company completed the acquisition of 100% of the issued and outstanding share capital of EZ Invest Securities Co., Ltd., a
Type 1 Financial Instruments Business Operator regulated by the Financial Services Agency in Japan. This acquisition was funded from the
Company’s existing cash balances, with a non-significant consideration amount.
Further information
Sponsor and Broker
Liberum Capital Limited
Ropemaker Place
25 Ropemaker Street
London EC2Y 9LY, UK
Independent Auditors
Kesselman & Kesselman, a member
firm of PricewaterhouseCoopers
International Limited
146 Derech Menachem Begin Street
Tel Aviv 6492103,
Israel
Financial PR
MHP Communications
60 Great Portland Street
London W1W 7RT, UK
Legal Advisor (Israel)
Herzog, Fox & Neeman
Herzog Tower
6 Yitzhak Sadeh Street
Tel Aviv 6777504,
Israel
Legal Advisor (United Kingdom)
Bryan Cave Leighton Paisner LLP
Governor’s House
5 Laurence Pountney Hill
London EC4R 0BR, UK
Depositary
Link Market Services Trustees Limited
Central Square
29 Wellington Street
Leeds LS1 4DL, UK
Registrar
Link Market Services Limited
Central Square
29 Wellington Street
Leeds LS1 4DL, UK
The latest Plus500 news, share price, financial documents
and more can be found on our investor site:
Advisors
Stay up to date
Plus500.com
Plus500.com