
Our Stakeholders
Our clients Our people Our shareholders Society and environment
Our clients always come first. The long-term success of Ninety One
depends on our ability to be relevant and respond to our clients’
needs and assist them to meet their long-term investment
objectives.
We are a people business with a culture that is vital to our long-term
success. Our continued success depends on our ability to attract
talent, encourage skills development and talent density, and enable
our people to remain committed to our clients and business.
Our people expect to feel proud of where they work, enjoy the work
they do, be appropriately rewarded for their commitment, and have
the freedom to be themselves within a team context.
The continued support of our shareholders is key to our long-term
success.
Our shareholders seek attractive financial returns from Ninety One.
They also expect robust governance practices and responsible
corporate citizenship.
Shareholder support depends on a combination of good results and
active engagement with shareholders. At Ninety One we respect
the advice and input from our diverse shareholder base.
We are committed to positioning our business on the right side
of history.
Our societies and wider environment expect us to operate with
integrity and contribute to a more sustainable world.
The long-term success of Ninety One depends on the goodwill of
the societies in which we operate. We support communities and
the natural world in line with our wider purpose.
How we engaged in FY 2023
Client engagement has normalised over the year, with most of our
client engagement conducted face-to-face. We also engaged
virtually where it was more practical or preferable. As such, we were
able to reach a broader client base more frequently through the use
of technology.
Engagement over the year:
ɽ Regular one-to-one client interactions with relevant investment
teams.
ɽ Round-table discussions and in-person group sessions
throughout the year.
ɽ Regularly sharing investment publications and insights.
ɽ Regular client webinars (local and global), covering a broad range
of topics designed to support client needs. Key topics of interest
for our clients included managing increasing regulatory
demands, climate change and the opportunities related to the
need for transition finance that support efforts to reach net zero.
ɽ Our asset owner survey, ‘Planetary Pulse’, conducted in
partnership with the Financial Times, analysed the rise of
transition finance to help asset owners across the globe
with their decision-making on this crucial topic.
ɽ Our clients regularly feed back their appreciation of prompt
responses and relevant actions that support their needs, whether
through events, webinars, bespoke content or, where required,
time with our portfolio managers.
ɽ The Board (and its relevant subcommittees) regularly receives
and discusses information on our investment performance, client
net flows, client engagement activities and related risks. This
enables the Board to have effective oversight of the experience
and service levels received by our clients and identify any issues
of concern to ensure good service standards were maintained.
Our people have returned to our offices across all our locations.
We were able to travel more, interact in person, attend team offsites
and staff social events.
Engagement over the year included:
ɽ Regular staff emails and updates by the Chief Executive Officer to
ensure strategic decisions made by the Board are well understood
across the organisation.
ɽ Daily team discussions, regular feedback sessions and
engagements with line managers.
ɽ Quarterly investment team updates to all staff.
ɽ Dedicated team engagements across all regions to ensure our
people feel connected, supported and empowered, including
workshops on employee health and wellbeing.
ɽ Training programmes are available for the benefit of all employees.
• New training programme designed to empower people
managers to lead and to better support their teams.
ɽ We encourage our people to volunteer for charitable causes and
support multiple charities that are close to our people’s hearts,
either via paid volunteering days or by matching the donations
raised by our staff.
ɽ Some Directors have directly engaged with employees across the
firm, discussing a wide range of topics including sustainability,
strategy, risk and operations, among others.
• Two workforce engagement forums held with the designated
Non-Executive Director responsible for the workforce
engagement (Colin Keogh). The feedback from the sessions
was discussed with the Board.
ɽ The Board discussed the impact of the increase in cost of living on
our global workforce. A decision has been made to largely adjust
the salaries of the lower paid employees, rather than apply a
blanket increase globally.
ɽ The Board (and its relevant subcommittees) regularly receives and
discusses information on our people developments, including
new hires, departures, talent reviews, training, diversity,
remuneration and people initiatives. This enables the Board to
have effective oversight of talent development, retention and any
concerns relating to staff.
ɽ The Board satisfied themselves on the continued levels of staff
support and workforce engagement over the year.
During the year, we maintained a comprehensive programme of
investor engagement:
ɽ Following the release of our full-year and interim results, the Chief
Executive Officer and Finance Director met with shareholders,
investors and analysts.
• Recorded webcasts from results presentations are available
on our website for the benefit of all existing and potential
investors.
ɽ The investor relations team and senior management conducted
individual and group meetings with large shareholders and other
investors and participated in a number of conferences in order to
reach a wider investor base.
ɽ Significant shareholder engagement during the year, included:
• Specific engagement with shareholders regarding our climate
strategy and transition plan.
• Ahead of the remuneration policy renewal, the Chair of the
DLC Human Capital and Remuneration Committee wrote to
our major shareholders to explain our proposal and to seek
feedback. We received useful feedback from a number
of shareholders, which was considered in finalising the
new policy.
ɽ The AGM, held in a hybrid form in July 2022, was an important
event attended by all directors, where all shareholders could
access the meeting and ask questions.
• Significant shareholder engagement ahead of the AGM
resulted in strong support for all resolutions.
ɽ A final dividend was proposed in May 2023 while an interim
dividend was paid in December 2022.
ɽ The Board receives regular updates through briefings and reports
from the investor relations team, Chief Executive Officer and
Finance Director on share price movements, investor sentiment
and shareholder feedback.
ɽ The Board (and its relevant subcommittees) regularly receives
and discusses information on key market developments, business
performance, financial results and internal forecasts. This enables
the Board to have effective oversight of the business’s overall
financial performance, stability and value-creation potential and
to identify any possible areas of concern for shareholders.
We continued to conduct our business and operations as
responsible citizens. This included:
ɽ Various advocacy initiatives focusing on a fair and inclusive
transition.
• Ninety One is an active participant of the GFANZ, the SMI and
the Institutional Investor Group on Climate Change. We are
founding supporters of the Impact Investment Institute and a
member of the National Business Initiative in South Africa.
• A team from Ninety One, led by our Chief Executive Officer,
attended COP27 to participate in industry events and panel
discussions. Feedback from the event was shared with
the Board.
ɽ Our people regularly volunteer for charitable causes and raise
money for various charities globally. Ninety One continued to
match the donations raised by our staff. Over 50 charities were
supported over the year.
ɽ The Ninety One Green team continued to advocate for employees
to reduce their personal carbon footprints through partnership
with Giki Zero and other initiatives.
ɽ Dedicated Corporate Social Investment (“CSI”) programme,
focused on education, conservation and community
development.
• Partnered with UK peers and RedSTART, a UK financial literacy
charity, in commissioning a longitudinal study to identify the link
between financial education at an early age and social mobility.
• Supported more than 80 high potential students through our
Changeblazers programme.
• Funded 100 youth work placements across South Africa in
sectors including conservation, early education and
healthcare.
• Launched the ‘For Tomorrow’ charitable share class, a
partnership between the Ninety One Global Sustainable Equity
Fund and Tusk.
• Supported rural communities to enable better health and
education outcomes, including continuing support for the
Bulungula Incubator.
ɽ Regular engagement with our suppliers, with the Board discussing
updates to key supplier relationships.
ɽ The Board (and its relevant subcommittees) receives and
discusses information on wider business activities, including
details on stakeholder engagement, policy obligations, risk
assessments and regulatory developments and requirements.
This enables the Board to have effective oversight of the overall
positioning of our business against stakeholder expectations.
The Board has considered the interests of stakeholders throughout the year.
See the Our People and Culture section on pages 18 to 21
for further details.
See Our Clients section on page 22
for further details.
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Ninety One Integrated Annual Report 2023