
Our clients Our people Our shareholders Society and environment
Who are they?
We serve institutional and advisor clients who have entrusted
Ninety One with their money.
This includes private and public sector pension funds, sovereign
wealth funds, central banks, insurers, wealth managers, private and
retail banks and independent advisers. Ultimately, we serve the
individual savers who reach us through intermediated channels.
The people who have chosen to work at Ninety One and who meet our
high standards.
Institutional and individual investors in Ninety One from around
the world.
The regions, countries and communities in which Ninety One
operates. This includes regulators, policymakers, competitors,
suppliers and wider society.
Why we engage?
Our clients are at the centre of what we do as a business. They always
come first. The long-term success of Ninety One depends on our
ability to respond to our clients’ needs and assist them to meet their
long-term financial objectives.
We are a people business with a culture that is vital to our long-term
success. Our continued success depends on our ability to attract
talent, encourage skills development and talent density, and enable
our people to remain committed to our clients and business.
Our people have an expectation to feel proud of where they
work, enjoy the work they do, be appropriately rewarded for their
commitment, and have the freedom to be themselves within a
team context.
The continued support of our shareholders is key to our long-term
success.
Our shareholders seek attractive financial returns from Ninety One.
They also expect robust governance practices and responsible
corporate citizenship.
Shareholder support depends on a combination of good results and
active engagement with shareholders. At Ninety One we respect the
advice and input from our diverse shareholder base.
We are committed to positioning our business on the right side
of history.
Our societies and wider environment expect us to operate with
integrity and contribute to a more sustainable world.
The long-term success of Ninety One depends on the goodwill of the
societies in which we operate. We support communities and the
natural world in line with our wider purpose.
How we engaged in FY 2022
Client engagement over the first half of the financial year remained
virtual due to travel restrictions and social distancing requirements.
As the restrictions lifted in the second half, we welcomed the ability
to meet with some of our clients face-to-face again.
Engagement over the year:
ɽ Regular client webinars covering a broad range of topics, reaching
a global audience.
ɽ Round-table discussions and smaller in-person group sessions
restarted in the second half of the year.
ɽ Key topics that resonated with our clients over the year included
sustainability and in particular climate change.
ɽ Regular one-to-one client interactions with relevant investment
teams.
ɽ Our 30-year anniversary events in London and Cape Town were
well attended by clients.
ɽ The Board (and its relevant subcommittees) regularly receives and
discusses information on our investment performance, client net
flows, client engagement activities and related risks. This enables
the Board to have effective oversight of the experience and
service levels received by our clients and identify any issues
of concern.
ɽ The Board received regular feedback from the Executive Directors
on client engagement activities throughout the year in the interest
of ensuring good service standards were maintained.
Our priority has been the care and wellbeing of our people and
continued support throughout the pandemic. With the lifting of
restrictions, we welcomed people back into our offices and embraced
the face-to-face interaction.
Regular staff engagement included:
ɽ Daily team discussions and engagements with line managers.
ɽ Quarterly investment team updates to all staff.
ɽ 37 in-person culture workshops, aimed at re-energising and
reinvigorating our people following the period of largely virtual
engagement.
ɽ A first hybrid all-staff update with a physical meeting in London,
andalive webcast reaching other regions.
ɽ Leadership initiatives to support talent development.
ɽ Structured and on-the job training programmes are also in place
tosupport the development of all employees.
ɽ Opportunity to celebrate with our people face-to-face for the first
time since being independently listed, with two 30-year anniversary
events in London and Cape Town.
ɽ Two workforce engagement forums in the UK, with the designated
Non-Executive Director responsible for the workforce engagement,
targeting a broad group of employees. Feedback from the
discussions was provided to the Board.
ɽ The Board (and its relevant subcommittees) regularly receives and
discusses information on our people developments, including new
hires, departures, talent reviews, training, diversity, remuneration
and people initiatives (including health and wellbeing). This enables
the Board to have effective oversight of talent development,
retention and any concerns relating to staff.
ɽ Some Directors have directly engaged with employees across
thefirm, discussing a wide range of topics including sustainability,
strategy, risk and operations, among others.
ɽ The Board satisfied themselves on the continued levels of staff
support and workforce engagement over the year.
ɽ As we started to return to the office, senior leadership has focused
on being available in communal spaces for informal conversation
with all staff. Our office restaurants and ‘Ninety One Active’ events
helped to re-establish informal in-person contact across the
organisation.
During the year, we maintained a comprehensive programme of
investor engagement:
ɽ Investor relations and the Executive Directors conducted individual
and group meetings with large shareholders and other investors
and participated in a number of conferences in order toreach a
wider investor base.
ɽ Significant shareholder engagement ahead of the 2021 AGM
resulted instrong support for all resolutions.
ɽ Specific engagement with the top shareholders regarding the
announced distribution of Ninety One shares by our second
largestshareholder, Investec.
ɽ A governance roadshow conducted by the Chairman and Senior
Independent Director with large institutional shareholders to
discuss governance matters and gather independent feedback.
ɽ The Board (and its relevant subcommittees) regularly receives and
discusses information on overall business performance, including
financial results and internal forecasts. In addition, it receives
external information, including shareholder details, shareholder
feedback, analyst views and estimates. This enables the Board
tohave effective oversight of the business’s overall financial
performance, stability and value-creation potential and to
identifyany possible areas of concern for shareholders.
ɽ All shareholders are encouraged to ask questions at the AGM,
attended by all Directors.
ɽ A full year dividend of 14.6 pence was proposed.
We continued to conduct our business and operations as responsible
citizens. This included:
ɽ Various initiatives, including attendance and active participation at
COP26, advocating for fair and just transition. Ninety One is an
active participant of the GFANZ, the SMI, the Institutional Investor
Group on Climate Change and the Climate Bond Initiative. We are
founding supporters of the Impact Investment Institute and a
member of the National Business Initiative inSouth Africa.
ɽ Extensive engagement with high emitters to achieve 1.5 degree
aligned transition plans.
ɽ Ninety One was a lead sponsor of the Tusk Conservation Awards
hybrid event, with c.350 physical attendees and a virtual audience
of c.9,000.
ɽ Various employee sustainability-focused initiatives, including
partnering with Giki Zero to help staff monitor and reduce individual
carbon footprints.
ɽ 60 students supported by our Changeblazers programme.
ɽ Selected investment professionals completing the Imperial College
training on sustainable investing.
ɽ Various charity fundraising initiatives.
ɽ Regular engagement with our suppliers, with the Board discussing
updates to key supplier relationships.
ɽ The Board (and its relevant subcommittees) receives and discusses
information on wider business activities, including details on
stakeholder engagement, policy obligations, risk assessments and
regulatory developments and requirements. This enables the Board
to have effective oversight of the overall positioning of the business
relative to the expectations of various important stakeholders
encompassing our local communities and the wider world.
ɽ A significant proportion of Director’s time was spent on
sustainability, with all Directors participating in the presentation
byImperial College on climate change.
See the Our Clients section on page 23
for further details.
See the Our People and Culture section on pages 18 to 22
for further details.
See the Our Shareholders section on pages 24 to 25
for further details.
See the Sustainability section on pages 26 to 40
for further details.
17
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