
Shareholders
and Investors
People
Customers Suppliers Communities
and Environment
Why it is important we engage
Under Section 172 of the CA 2006 Directors
have a duty to act in good faith to promote
the success of the Group for the benefit of
the Company’s members as a whole.
Shareholders’ views are important as part of
the Board decision-making process and we
welcome discussions with them.
Why it is important we engage
SIG is a people business: engagement by the
Group with its stakeholders is through its
people. Accordingly, engagement by the
Group with its workforce underpins SIG’s
success. SIG’s growth and sustainability
depends on having the right company culture,
supported by suitable behaviours and with a
clear purpose.
Why it is important we engage
Understanding the needs and requirements
of our customers is hugely important and the
Group seeks to use this knowledge to partner
effectively with our customers. Customer
service is vital to maintaining and growing
revenues and profits, and we engage with our
customers to develop our sales relationships
to improve our service and continually
develop and refresh our product offering.
Why it is important we engage
SIG enjoys a pivotal position in industry supply
chains: we connect suppliers and customers
in ways which they would be unlikely to
achieve without SIG’s presence. We are a
principal route to market for many of our
suppliers and we seek to add value for our
suppliers by operating as their supply chain
partner of choice. We engage with our
suppliers to understand their businesses and
to identify ways in which we can work with
them strategically.
Why it is important we engage
The Directors appreciate that environmental
matters are important to all stakeholder
groups who are calling on companies to do
more on key sustainability topics and to be
more transparent about their efforts. SIG
seeks to operate sustainably for the benefit
of communities and the environment.
The Directors recognise that having close
relationships with the communities in which
SIG businesses operate supports the
long-term success of the business.
How we engage across
the Group
– Publication of annual and interim reports.
– Corporate website with a dedicated
investor section and details of our
strategy, business model and ESG
activities.
– Results presentations and post-results
engagement with major shareholders
and lenders.
– Investor roadshows, face-to-face
meetings and addressing regular investor
and analyst enquires.
– Regulatory Stock Exchange
announcements.
How we engage across
the Group
– Annual all-employee engagement survey.
– Individual performance reviews.
– Regular communications to employees on
Workplace relating to company news and
recognising achievements.
– Site visits by the Board and ELT.
– Employee share incentive scheme.
– Training and development.
– Apprenticeships.
How we engage across
the Group
– Annual Group-wide customer
engagement survey.
– Management at local level of customer
relationships.
– Listening to customer feedback to
understand the needs of our customers.
– Improving digitally to better communicate
and facilitate customer requests and
requirements.
– Ensuring appropriate stock levels and
product ranges at branches to facilitate
customer needs.
How we engage across
the Group
– Our code of conduct and policies on the
prevention of anti-bribery and corruption
and modern slavery.
– Ensuring branches are close to suppliers.
– Membership of national trade and industry
associations such as the Construction
Products Association in the UK.
– Collaborating regularly with suppliers to
ensure a supply of sustainable products for
our customers.
– Discussions on supply chain (Scope 3)
carbon emissions.
How we engage across
the Group
– Monthly Sustainability Committee meetings,
which include the CFO, CPO and Company
Secretary together with function experts
from across the Group.
– Waste and Fleet forums to facilitate the
Group’s waste and carbon reduction
commitments.
– Throughout the year, our local businesses
supported various charities through
fundraising efforts and other initiatives
to help those in need in the communities
in which we operate.
How we engage at Board level
– CEO and CFO meetings with
shareholders and lenders as part of
investor roadshows and ad-hoc meetings
as appropriate.
– Meetings between shareholders and
Directors, including the Chairman and
Chairs of Board Committees.
– Meeting shareholders at the Annual
General Meeting.
– Reviewing the voting results of
shareholders who voted at the 2024 AGM.
– Engagement with investors as part of the
debt refinancing process.
How we engage at Board level
– The Designated Non-Executive Director for
Workforce Engagement meets regularly
with employees across the operating
companies.
– Regular health and safety reports are
presented to the Board.
– Feedback is reviewed from the annual
employee engagement survey.
– Annual review and approval of all-employee
policies and training.
– Further details on Board-level engagement
with employees and how the Board
monitors culture can be found on page 75.
How we engage at Board level
– Reviewed the actions proposed to be
taken by management in light of the
findings of the annual Group-wide
customer engagement survey.
– Monitored engagement between
management and customers where the
latter had sought more information about
the sustainability of the products sold by the
Group and the steps being taken by the
Group to reduce its carbon footprint.
– The Board continued to focus on the steps
being taken by management in progressing
the digitalisation and modernisation of the
Group in response to customer requests
and to anticipate future demands.
How we engage at Board level
– Members of the ELT meet with our
suppliers in their local geographies.
– Reports to the Board made by the CEO
regarding relationships with major suppliers.
How we engage at Board level
– Regular updates from Sustainability
Committee meetings to understand key
sustainability initiatives across the Group
and progress to achieve the sustainability
commitments.
– Overseeing, considering and reviewing
the Group’s Environmental, Social and
Governance Strategy and sustainability
commitments.
– This year the Board reviewed the Group’s
progress towards reporting under the
EU Corporate Sustainability Reporting
Directive.
How the Board considered
stakeholders during the year
Debt refinancing
During the year, the Board
considered the proposed debt
refinancing of the Group’s existing
bond and the issuance of a new
bond to proactively manage the debt
structure and liquidity of the Group.
As part of the Board’s decision-
making, stakeholder views were
considered including feedback from
investors and the need to create
long-term value for shareholders.
The Board considered that the
refinancing would allow management
to maintain its clear focus on the
delivery of the strategic roadmap
and benefit from the expected
construction market recovery when
it occurs. In addition, the refinancing
would provide certainty on the
Group’s long-term funding to
shareholders, customers, suppliers
and to the Group’s employees.
Following a thorough review, the
Board decided that the refinancing
would be for the benefit of its
members as a whole, having given
fair consideration to all members
and key stakeholders of the Group.
The Board worked closely with the
Group’s financial advisor and lead
advisor bank to ensure that the
refinancing resulted in the optimal
result for the Group. The Board was
involved in the drafting and review of
the Offering Memorandum for the
new bond, working closely with the
Group’s legal advisors.
The Board ensured that employees
were aware of their obligations under
the UK Market Abuse Regulation
prior to announcing the transaction
to the market. The Board is confident
that the refinancing will deliver
benefits for all members and
stakeholders of the Group.
Directors’ Section 172 statement
SIG seeks to foster flexible and constructive relationships with
its key stakeholder groups and recognises that the vitality of
its strategy is enriched by stakeholder views and feedback.
The Directors consider that they have performed their fiduciary
duty, as stipulated under Section 172 of the CA 2006 in good
faith to promote the success of the Group for the benefit of
its members as a whole.
They have taken into consideration, amongst other matters:
– the likely long-term consequences of their decisions;
– the interests of the Group’s employees;
– the need to foster relationships with suppliers, customers
and others;
– the desirability of the Group maintaining a reputation for
high standards of business conduct; and
– the need to act fairly between members of the Company.
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Strategic Report Governance Financials
SIG Annual Report and Accounts 2024